ソフィテルワルシャワビクトリア

ソフィテルワルシャワビクトリア 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,982 件のレビュー

地図で見る

説明

ホテルのその他の情報

  • ワルシャワ中心部で、ニーズに合わせたオプションをご用意

  • 上質なリラクゼーションとトレーニング

  • 極上のグルメ体験

  • 最高の朝食

  • コンシェルジュサービス

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ALLSAFE認証ホテル

ホテル所在地

ソフィテルワルシャワビクトリア

Krolewska 11
00-065 ワルシャワ
ポーランド

  • AUTOBUS:  175 or 116 UNIWERSYTET BUS STATION

  • METRO:  ONE SWIETOKRZYSKA

  • 飛行機で

    Lotnisko Okecie 9km / 5.59 マイル

  • 電車で

    WARSZAWA CENTRALNA 2km / 1.24 マイル

GPS:52.240074, 21.013284

ホテルサービス

チェックインはからです - チェックアウトはです

概要
敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

当ホテルの客室

当ホテルは、ラグジュアリールーム76室、スイートルーム33室を含む366室の快適でエレガントな客室を5つのフロアにご用意しております。室内に液晶TV、贅沢な高級寝具MyBed、無料高速Wi-Fiを完備。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,982 件のレビュー

トリップアドバイザーの評価  4.5/5  4,244 件のレビュー

2022エクセレンス認証

Nice Hotel very good location

トリップアドバイザーの評価 5.0/5

Michael D トリップアドバイザー認証口コミ

Stayed 11-14 June Arrived about 1 hour early, room not ready but made very welcome waitied in the bar. Room was great, well equipped, clean and very comfortable especially the bed, Breakfast and bar were both excellent. Didn't use the restaurant as we thought the menu was a bit restrictive with not many choices, No issues throughout our stay which was most enjoyable. Checkout was quick and efficient. Thank you to all Michael And Pauline

Poor service

トリップアドバイザーの評価 2.0/5

Wojciech G トリップアドバイザー認証口コミ

5 strat hotel with unfriendly and inexperienced employees. Interaction with hotel staff was unpleasant. This is not what you would expect, right? Is a nice person at the reception beyond what you can deliver?

Dear Guest, Thank you for choosing our hotel Sofitel Warsaw Victoria hotel and giving the feedback regarding your recent stay in our property. Here at Sofitel Warsaw Victoria we are strongly committed to deliver high standards of service to create the most memorable experience. Please accept our most sincere apologies for failing to provide you with the service quality that you expected. Thank you once again for bringing all these remarks into our consideration. We all hope that you will give us the chance to restore your confidence in our services on your next occasion of visiting Warsaw. Respectfully, Małgorzata Badełek Guest Relations Manager h3378-gr@sofitel.com

The Best Hotel in Warsaw

トリップアドバイザーの評価 5.0/5

Jacobsxyz トリップアドバイザー認証口コミ

For the first time in my life, I am thankful for staying in a hotel. The experience at the Sofitel Victoria is the best that has happened to me so far. I have never seen a staff so dedicated that our stay was great in a hotel. Thank you so much for everything, it was great !!! Me and my family had a fantastic time at the Sofitel Victoria Hotel!!! I believe that this is the best hotel in Warsaw and I will return there for sure

Dear Jacob, Greetings from Sofitel Warsaw Victoria. Thank you very much for the time you spent to share your personal impressions of your recent experience with our hotel. We very much appreciate your feedback regarding your recent stay at the Sofitel Warsaw Victoria and It is always a pleasure to receive positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future. Sincerely, Sofitel Warsaw Victoria

Underwhelming

トリップアドバイザーの評価 3.0/5

leslietR8971NI ビジネス - トリップアドバイザー認証口コミ

Not really a Sofitel standard hotel... very underwhelming. Fridge broke down and reported 3 times at the reception, no one fixed it. stayed 9 nights and bed sheets only changed on the last day...there is no card to place on bed to request change of sheets. The bartender seems to be very busy and long wait to order. understaffed at breakfast and has to keep flagging for coffee...

Dear Mr. Teo, First and foremost thank you for the time you took to discuss with me the detailed information about your recent experience at our hotel. On behalf of Sofitel Warsaw Victoria, I wish to thank you for your trust and choosing our property again during your stay in Warsaw. Please accept my most sincere apologies for any discomfort you have experienced during your stay. Providing impeccable services and facilities to each and every Guest is our utmost priority, and I can assure you that during your next stay with us we will provide you with the efficient service you would expect. Please be assured that I have passed along your feedback to the adequate department in order to assure that this situation does not occur in the future. Please also accept our most sincere apologies if the standards of our hotel have not been to your expectations this time. All in all, I truly hope that your previous experience with us will not discourage you to visit our hotel again and that we will have the opportunity to provide you with the high quality of service and accommodation that represents Sofitel. In order to make a reservation in our hotel or discuss your future stays please contact me directly. I remain at your disposal. Yours sincerely, Małgorzata Badełek Guest Relations Manager

well placed, nice hotel

トリップアドバイザーの評価 5.0/5

anveis2020 トリップアドバイザー認証口コミ

Great hotel, well placed, convenient, great breakfast, nice swimming pool. On the minus side - Had a problem with internet volume. Room too hot. Fitness/pool attendant was rather unpleasant - often not there and aggressive

Dear anveis2020, Greetings from Sofitel Warsaw Victoria . Thank you for taking your time to share with us your January visit to our hotel We are pleased to earned this rating as an outcome of your interaction and experience with us. Once again, we thank you for sharing your experience with us, and we look forward to welcome you back in the future. Sincerely, Sofitel Warsaw Victoria

との提携 TripAdvisor

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