Sofitel Warsaw Victoria 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,466 件のレビュー

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ul. Królewska 11, 00-065 Warsaw, ポーランド

説明

ホテルのその他の情報

  • 最大 1,000 名収容可能なボールルームを含む 18 のカンファレンスルーム

  • 照明が美しいプール、24 時間営業のジム、ビクトリアウェルネスでのマッサージやトリートメント

  • オープンキッチンと季節のメニューで受賞歴のある「La Brasserie Moderne」

  • 充実の朝食ビュッフェ

  • レ・クレドール

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ホテル所在地

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
ポーランド

GPS:52.240074, 21.013284

電話番号
ファックス +48 22 657 80 57

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,466 件のレビュー

トリップアドバイザーの評価  4.6/5  5,233 件のレビュー

2025エクセレンス認証

Solid hotel if somewhat unremarkable

トリップアドバイザーの評価 4.0/5

Scott H トリップアドバイザー認証口コミ

Solid hotel for a first night stay in Poland after a super long flight. Can count on consistent Sofitel performance. Good sized room, good sized clean bathroom. We only stayed o e night which might explain it being a little unremarkable. Time to update aircon so you can select the temp more accurately.

Phony hotel without humanity

トリップアドバイザーの評価 5.0/5

888bgv トリップアドバイザー認証口コミ

Sofitel Warsaw A hotel without humanity. I visited in 2025 October the Sofitel in Warsaw for a business trip. On the first day I got scammed in a shop for 10,000 dollar. A shop in the center for phony reasons hold back my belongings.( 2 Weeks Later I got rewarded for a compensation when I took legal action.) I wished to ask the police for help but I was concerned just as a tourist anyone would care about me so I thought I ask help from the hotel front desk. Important to notice my profile just to expose the details of the story. I’m a Traveller who is Royal Ambassador client on IHG group and Titanium elite client of Marriott group with yearly 200 nights in the most expensive locations. Now let the horror story begin: I went to the front desk to ask help to call me police and help me to translate. First response was well go to the station this is the address. I told I don’t think in a post Soviet country anyone cares about a tourist and any claim. As in StRegis,Mandarin Oriental or Intercontinental people helped me in same cases I was shocked they informed me they don’t feel interested to help. So I asked for the front desk manager who was the same way neutral and cold. even a person from the street they should help … a client is in this case entitled for help. The lady told me that I used bad tone to demand for help. Well you showed so much dis interest you should be ashamed to even use your disrespectful tone towards a client! So after this argument shocked I went to the station where the police with 0 English knowledge told me … file a complaint and we are not interested. So there I stand … I lost 10,000 dollar. I go back and I tell in the front desk I want to talk to the general manager and complaint and discuss this situation and I’m dissatisfied … this never happened not even an email or call… the hotel team forged the situation that they look good and a client looks bad… So here comes the happy end … I got banned for life from Sofitel Warsaw. First I think you should be ashamed of your behavior and the leader of the front desk who did this should never step on a luxury hotel. But also staying in Warsaw i can tell you Intercontinental or Bristol or Raffles would never treat you like this. I can ensure you. Sofitel hotel management and team plays the role of John Cleese on a new dimension as a real life Fawlty Towers. The moral of the story is if someone is in need and asks for help it is an inhuman way to turn away your head but to even push that person down is a real low level act that can’t be hidden on the level of Sofitel. I hope the general manager reads my review,please don’t trust your staff so much without even asking the client of his claims and issues as this is disrespectful.

Wonderful Hotel in the heart of fabulous Warsaw

トリップアドバイザーの評価 5.0/5

ColinJames-UK トリップアドバイザー認証口コミ

Our check-in was swift and efficient, even though we arrived early, and our room was ready upon arrival. The reception team were polite, helpful, and highly professional. The room itself was spacious and well-appointed, featuring a modern bathroom with a full-size bath and an excellent power shower. All facilities were of a very high standard, and the bed was exceptionally comfortable. Breakfast was outstanding, offering an extensive selection including hot dishes such as bacon, eggs, mushrooms, beans, hash browns, and freshly made omelettes, alongside continental options, salads, cold cuts, cereals, porridge, fresh breads and rolls, honeycomb, yogurts, and smoothies. We also dined in the bar area, where the menu was appealing and the prices reasonable. Overall, this is a superb hotel that we would be very happy to return to.

gud times at the sofitel warsaw

トリップアドバイザーの評価 5.0/5

martin w トリップアドバイザー認証口コミ

warsaw offers a lot of high class hotels, so i stayed everynight in another one. in march i have been at the sofitel twice only for the nice breakfast, the whole buffet was nice arranged and the restaurant looks preety well remodeled. so i decided to stay on my next trip in o stay in a prestige suite with 58 m2 space. a nice living room and lovley bedroom comes with a awesome shower feat bathtube. the sofitel victoria is mqybe not the newest 5star hotel in warsaw , but everything was good maintence and i enjoyed my stay really. the pool is really special and specially i wanna mention again the great breakfast area. it was possible to check in earlier expected.also nice. the employees i had contacted were all very gentile.

Dear Valued Guest, Thank you very much for sharing your experience at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed your stay, from the Prestige Suite and the spacious living areas to the relaxing pool and our breakfast offerings. It is wonderful to know that our team made a positive impression and that you appreciated the attentive service and the possibility of an early check-in. Your kind words regarding the maintenance and overall ambiance of the hotel are greatly appreciated. We look forward to welcoming you back on your next visit to Warsaw and providing another memorable experience. Kind regards, Olga Kiewel Guest Relations Specialist

お客さまの声 5.0/5

Takahito M. ビジネス - 確認済みレビュー すべて

部屋をアップグレード頂いたのですが、結果的に眺めは良い一方で浴槽の無い部屋となり少し残念でした。

Dear Valued Guest, Thank you very much for sharing your feedback. We are glad to hear that you had a comfortable stay and appreciated the view from your upgraded room. At the same time, we sincerely apologize that the room did not fully meet your expectations due to the absence of a bathtub. We hope to have the opportunity to offer you a room perfectly suited to your preferences on your next visit. Kind regards, Olga Kiewel Guest Relations Specialist

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,313 件のレビュー 9.5/10 ロケーション
  • 1,472 件のレビュー 8.2/10 客室
  • 1,838 件のレビュー 8.7/10 サービス
  • 25 件のレビュー 7.5/10 インターネット
  • 979 件のレビュー 9.3/10 朝食
  • 778 件のレビュー 9/10 料理
  • 579 件のレビュー 8.5/10 雰囲気
  • 448 件のレビュー 8.1/10 清潔さ

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