Sofitel Warsaw Victoria 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,449 件のレビュー

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ul. Królewska 11, 00-065 Warsaw, ポーランド

説明

ホテルのその他の情報

  • 最大 1,000 名収容可能なボールルームを含む 18 のカンファレンスルーム

  • 照明が美しいプール、24 時間営業のジム、ビクトリアウェルネスでのマッサージやトリートメント

  • オープンキッチンと季節のメニューで受賞歴のある「La Brasserie Moderne」

  • 充実の朝食ビュッフェ

  • レ・クレドール

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ホテル所在地

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
ポーランド

GPS:52.240074, 21.013284

電話番号
ファックス +48 22 657 80 57

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,449 件のレビュー

トリップアドバイザーの評価  4.6/5  5,241 件のレビュー

2025エクセレンス認証

Very high standard in both service and comfort

トリップアドバイザーの評価 5.0/5

Wiktoria S トリップアドバイザー認証口コミ

Exceptional service and outstanding comfort. A consistently high-quality experience - a perfect location, and a truly welcoming atmosphere.

amazing rooms, amazing breakfast, amazing stuff

トリップアドバイザーの評価 5.0/5

Leesaadon123 トリップアドバイザー認証口コミ

We had a wonderful vacation at the Sofitel Victoria Hotel that exceeded all our expectations. To begin with, the rooms are spacious, beautifully designed, well equipped down to the smallest details, and spotlessly clean. The hotel truly thinks of every little detail to ensure a perfect stay. The breakfast was outstanding and far beyond expectations – from fresh juices, a wide variety of pastries, an omelet station, fresh fruits, and many more delicious surprises. It was definitely the best meal of the day. The staff is simply amazing, kind, and attentive, always ready to help with any request. My husband celebrated his birthday during our stay, and they helped me organize a small surprise in the room. In addition, the complimentary hot chocolate and mulled wine served to hotel guests completely elevated our experience. The location is excellent, just a 5-minute walk from the Old City. There is no doubt that we will return.

Good Experience

トリップアドバイザーの評価 4.0/5

sskroll トリップアドバイザー認証口コミ

Nice hotel apparently built during the Communist era. Near the river and within walking distance of Market Square. Very nice and helpful staff. Learn a greeting or two in Polish. It will make the doormen and front desk smile that you took the effort. Reasonably priced. There is a pool and laundry service. Nice clean rooms. There is a bar and restaurant located within the hotel.

Perfect hotel for a few days in Warsaw

トリップアドバイザーの評価 5.0/5

Alessio0575 トリップアドバイザー認証口コミ

Excellent hotel!!! It was just perfect! Very central location to reach the Old town on walk - about 10min - and any other major spot by Bus. Direct bus to/from the Chopin airport makes this hotel the perfect location to discover Warsaw. The room was very comfortable and spacious. But more important, breakfast was simply great!! huge variety - excellent service with the personnel ready to help. Just a 5 start choice from any point of view.

unacceptable 5 star hotel with very poor aminities

トリップアドバイザーの評価 2.0/5

Christiane E トリップアドバイザー認証口コミ

very dissapointing. I went there several times before Covid. The tv channels choice is very poor. Just news !!!the only film channel is Polish with a single voice over. One Polish person is speaking over the voice of all the other actors. This is 2025 not 1950.!!! I have travelled round the world and never seen such a poor choice of TV in a 5 star Hotel .The courstesy toileterie is a joke . You get one shower cap per family ,1 pack of 2 cottons buds!!. The breakfast staff hardly speaks Polish nor English. No teababgs on Monday morning !!. I booked the hotel including breakfast and at checking you are told Breakfast is not included. !!! very bad hotel indeed.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Sofitel Warsaw. We are very sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. We regret that the in-room amenities, TV selection, and courtesy toiletries did not meet the high standards we strive to offer. Your comments regarding breakfast service and communication challenges with our team have been noted and shared with the relevant departments to ensure improvements are made. As a returning guest, we truly value your loyalty and are disappointed that this stay did not reflect the quality and service you experienced on previous visits. Please rest assured that we are committed to addressing these issues so that future stays meet the standards you expect from a Sofitel property. We hope to have the opportunity to welcome you back and provide an experience that fully reflects the excellence and high standards of Sofitel Warsaw. Kind regards, Sofitel Warsaw Victoria

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,319 件のレビュー 9.5/10 ロケーション
  • 1,475 件のレビュー 8.2/10 客室
  • 1,842 件のレビュー 8.8/10 サービス
  • 27 件のレビュー 7.5/10 インターネット
  • 979 件のレビュー 9.4/10 朝食
  • 772 件のレビュー 9/10 料理
  • 568 件のレビュー 8.6/10 雰囲気
  • 447 件のレビュー 8.1/10 清潔さ

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