Sofitel Warsaw Victoria 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,503 件のレビュー

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ul. Królewska 11, 00-065 Warsaw, ポーランド

説明

ホテルのその他の情報

  • 最大 1,000 名収容可能なボールルームを含む 18 のカンファレンスルーム

  • 照明が美しいプール、24 時間営業のジム、ビクトリアウェルネスでのマッサージやトリートメント

  • オープンキッチンと季節のメニューで受賞歴のある「La Brasserie Moderne」

  • 充実の朝食ビュッフェ

  • レ・クレドール

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ホテル所在地

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
ポーランド

GPS:52.240074, 21.013284

電話番号
ファックス +48 22 657 80 57

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,503 件のレビュー

トリップアドバイザーの評価  4.6/5  5,265 件のレビュー

2025エクセレンス認証

Do not recommend

トリップアドバイザーの評価 1.0/5

Nana G トリップアドバイザー認証口コミ

My clients booked two rooms before and after their flight. The hotel's service is absolutely not up to par with a 5-star hotel. There's no customer focus. The clients had paid for two nights, one with breakfast, the other without. Ultimately, the hotel refused them breakfast. This is because the reservations department or check-in department was inattentive. We do not recommend this hotel.

Dear Valued Guest, Thank you for sharing your feedback regarding your clients’ stay at Sofitel Warsaw Victoria. We sincerely apologize for the inconvenience experienced, particularly regarding the breakfast arrangements. Please rest assured that we take all comments seriously and will review the situation with our reservations and front desk teams to ensure that such issues do not occur in the future. We value your feedback as it helps us improve our services and guest experience. Kind regards, Sofitel Warsaw Victoria Team

Wonderful stay

トリップアドバイザーの評価 5.0/5

Beata G トリップアドバイザー認証口コミ

Beautiful hotel in a heart of Warsaw, nice and spacious rooms, amazing breakfast and very polite and professional service. Definitely will be back soon!

Dear Valued Guest, Thank you very much for your kind words. We are delighted to hear that you enjoyed your stay, from the comfort of your room to our breakfast and service. It is always a pleasure to welcome guests who appreciate what we strive to offer. We very much look forward to welcoming you back to Sofitel Warsaw Victoria soon. Kind regards, Olga Kiewel Guest Relations Specialist

New year at Sofitel Victoria Warsaw

トリップアドバイザーの評価 5.0/5

Scenic32885007982 トリップアドバイザー認証口コミ

Very good hotel Enormous comfy beds and rooms very spacious Buffet breakfast excellent range of food enormous including omelettes cooked to order in front of you and croissants made by pastry chef Table clearing staff a little to eager taking plates whilst people still eating or while getting more food Coffee drinkers need to be prepared to queue for one machine Tea drinkers as I am had to make own teabags which is a different experience

Dear Valued Guest, Thank you very much for sharing your feedback regarding your stay at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed our spacious rooms, comfortable beds, and the wide selection offered at our buffet breakfast. We also appreciate your constructive comments regarding the breakfast service. Please accept our apologies for any inconvenience caused by the table clearing and coffee queues. Your observations will be shared with our team to help us improve the overall breakfast experience for our guests. We truly value your feedback and look forward to welcoming you back to Sofitel Warsaw Victoria for another enjoyable stay. Kind regards, Sofitel Warsaw Victoria Team

Christmas break

トリップアドバイザーの評価 5.0/5

ASTROIE トリップアドバイザー認証口コミ

Been here to spend Christmas with my other half. Such a beautiful hotel, with attentive service and understands what hospitality is about, despite being very busy over the festive season. Great wellness facilities. Breakfast is a must, great selection good service and the level of quality is surprising considering the volumes they can handle. Food in the bar and room service was great, despite they were very busy with all guests trying to dine in house. Beautiful lobby area smartly designed to fit volume and operations needs. Very friendly service at reception particularly. Michal the Hotel Manager is an absolute superstar. Joanne the Rooms Division Manager was brilliant too. Very sad we could not spend more time to explore this beautiful city, but we will definitely come again soon.

Dear Valued Guest, Thank you very much for sharing your wonderful feedback regarding your Christmas stay at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed our hotel, wellness facilities, breakfast, and the attentiveness of our team, even during the busy festive season. It is always a pleasure to know that our guests appreciate the care and dedication we put into creating a memorable stay. We look forward to welcoming you back soon so you can explore more of this beautiful city and enjoy another exceptional experience with us. Kind regards, Olga Kiewel Guest Relations Specialist

Christmas with the family

トリップアドバイザーの評価 4.0/5

peter6015 トリップアドバイザー認証口コミ

Great location and overall a great experience. The staff in all areas were very friendly and helpful. The food in the 2 restaurants was excellent but the breakfast seating needed looking at as they couldn't handle the number of guests. The room was clean and of a good size but they need to look at the chairs as they were not of the best design. The room maid although doing a good job needed to be chased for certain items. The bar staff were excellent and went the extra mile to make certain you had your requirements.

Dear Valued Guest, Thank you very much for sharing your feedback regarding your stay at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed our spacious rooms, comfortable beds, and the wide selection offered at our buffet breakfast. We also appreciate your constructive comments regarding the breakfast service. Please accept our apologies for any inconvenience caused by the table clearing and coffee queues. Your observations will be shared with our team to help us improve the overall breakfast experience for our guests. We truly value your feedback and look forward to welcoming you back to Sofitel Warsaw Victoria for another enjoyable stay. Kind regards, Sofitel Warsaw Victoria Team

との提携 TripAdvisor

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  • 593 件のレビュー 8.5/10 雰囲気
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