ホテルメルキュールワルシャワグランド 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,614 件のレビュー

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説明

ホテルのその他の情報

  • 中心部に位置し、そばに文化科学宮殿、PGE国立競技場、旧市街があります

  • 優れた交通の便: 路面電車 / 地下鉄 - 5分、鉄道の駅 - 15分

  • ALLSAFE認証取得済み衛生および安全基準を導入済みです。

  • モダンで機能的なロビーとビリヤードルームで、快適な時間をお過ごしいただけます

  • お客様用の屋外駐車場と地下駐車場

当ホテルの客室

シングルベッド

クラシックシングルルーム、幅 140 cm のベッド 1 台

  • 1名
  • 21 / 226 sq ft
  • 寝具 1 x シングルベッド
  • ビュー: 街側

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ホテル所在地

ホテルメルキュールワルシャワグランド

28 Krucza Street
00-522 ワルシャワ
ポーランド

GPS:52.227288, 21.018394

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,614 件のレビュー

トリップアドバイザーの評価  4.5/5  2,895 件のレビュー

2023エクセレンス認証

Expensive, but way below average hotel

トリップアドバイザーの評価 2.0/5

CountCrowley ビジネス - トリップアドバイザー認証口コミ

3 star hotel at the best. Pros: - good location Cons - expensive for its standard - no single usb socket in the room. Which is a standard nowadays. - very small room - no complimentary soap, and other hygiene items beside basic stuff (soap, and shampoo) - unable to control lights beside one main switch and two bed lamps(no separate toilet switch) - no complimentary water , just two wmpty bottles for what I assume is for drinking station, but couldn’t find one

Good hotel, staff could be more enthusiastic..

トリップアドバイザーの評価 4.0/5

Jordi-cr7 ビジネス - トリップアドバイザー認証口コミ

I was a bit disappointed with the rather dry welcome by the receptionist. The room was very well cleaned. Shower was very nice. Really disappointed that a 4 star, no iron was available in the room . Had to go to a lower floor. Breakfast was very good . Again disappointed about the check out with a very robotic farewell .

Great Stay

トリップアドバイザーの評価 5.0/5

BOPLondon トリップアドバイザー認証口コミ

This hotel is ideally located for a visit around Warsaw. Room was great, quiet and amazing pillows and all the amenities you would expect apart from not having iron/board in the room which surprised me for a hotel with 4 star rating. But ironing rooms on 3 floors at your convenience. Breakfast was great and lots of choice. And this is a first for me: a butter vending type machine. Brilliant! Staff very welcoming and no request was a bother. Nice restaurants and funky bars within walking distance. Will return!

Good class Hotel but staff need Customer Service training

トリップアドバイザーの評価 4.0/5

polonaiseWindsor トリップアドバイザー認証口コミ

Good hotel in city centre. Stayed here before always in a Superior room with breakfast included. Room large and comfortable with arguably the best shower I have ever had. Towels are worn however and really need to be replaced as this is a 4 * hotel.Breakfasts were good but scrambled eggs were at best Luke warm. There is an omelette station which was good. Staff not the best , looking disinterested and indifferent to customers queries Twice I asked a receptionist to call me a taxi and I got the impression I just asked her to walk to barefoot to the North Pole. No eye contact no please and no Thank You. She was a lady in her early forties blonde shoulder length hair and glasses. No excuse for poor customer service. Bar staff also cold and not welcoming. Not sure if these people are Ukrainians but one thing is for sure the staff conduct has lowered to a level I would not expect in a Mercure brand. Please management remind staff of their customer service expectations

Thieves

トリップアドバイザーの評価 1.0/5

Maksim S トリップアドバイザー認証口コミ

Terrible customer service by the hotel. I had some unforeseen circumstances happen and could not make the trip. I tried to reach out to the hotel to reschedule my rooms and they simply ignored my email and my messages. After 2 days of no response, I called them from abroad only to be dismissed by the front desk. No one even tried to help me or work with me. They just took my money. For a 4-star hotel, they have 0-star customer support.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,010 件のレビュー 9.3/10 ロケーション
  • 1,272 件のレビュー 7.9/10 客室
  • 1,153 件のレビュー 8.9/10 サービス
  • 24 件のレビュー 8.5/10 インターネット
  • 943 件のレビュー 9.3/10 朝食
  • 397 件のレビュー 8.5/10 清潔さ
  • 52 件のレビュー 8.7/10 バー&飲料
  • 24 件のレビュー 4.2/10 ウェルネス・温泉エリア

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