里斯本美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,041 评论

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AV JOSE MALHOA 23, 1099-051 里斯本, 葡萄牙

描述

酒店其他优惠

  • 酒店已获得"安心悦界"和"清洁安全"认证。免费远程医疗建议

  • 酒店周边遍布餐厅和公交站点

  • 全景游泳池全年开放。

  • 毗邻动物园、古尔本金安基金会和 El Corte Inglês

  • 5 间会议室

我们的客房

酒店位置

里斯本美居酒店

AV JOSE MALHOA 23
1099-051 里斯本
葡萄牙

GPS:38.737657, -9.165859

电话
+351 21 720 8000

全国固定网络呼叫

传真 +351 21 720 8089

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MERCURE LISBOA - RESTAURANT

在温馨惬意的氛围中，享用灵感源自传统葡萄牙美食且采用当地食材制作的佳肴。餐厅营业时间 18:30 至 22:30，12:00 起供应小吃。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,041 评论

TripAdvisor 评级  4.0/5  1,768 评论

Decent hotel at a decent price

Tripadvisor 评级 4.0/5

willdejager 经 TripAdvisor 认证的评论

Decent four star hotel. The front desk staff is not always overtly friendly, but professional. The staff at the bar is friendly. Because of my Accor All status, I was upgraded to a privileged room (511) with a free minibar included, which was a nice gesture. The room was big enough with a comfortable bed and a fridge plus safe provided. And the shower was good. You can skip the daily clean and get some extra loyalty point added to your account when you do this. There is some outside noise, because the hotel is close to a flightpath in and out of Lisbon Airport, but nothing significant. The room insulation is good. A five minute walk to the Sete Rios station and the blue metro line taking you downtown in ten to fifteen minutes. Alternatively you van walk in forty-five to fifty minutes to the main sights in Lisbon, but be aware. To the centre is mainly down hill, back to the hotel is mainly up hill. For the €60 to €70 a night, yes it was low season, paid for this hotel, this stay was a good price-quality ratio. For this price (or even a little higher), I would book this hotel again.

OK Hotel close to the subway stop. Clean. Good breakfast included

Tripadvisor 评级 3.0/5

752snailm 经 TripAdvisor 认证的评论

We arrived early and our room wasn’t ready for check-in, no bar or restaurant open until supper time. Hotel was clean. After checking in there was a bad smell in the hallway, but luckily nothing in our room. The air conditioning does not work so the room was very muggy, had to leave window open and listen to traffic noise. Room was clean with a mini fridge that was stocked daily of small items like orange juice, water, and chocolate bars. Wi-Fi worked trouble free for us. TV uses local cable with no choice for streaming services. Short walk to the subway or to restaurants and bars. Short subway ride away from more dense shopping and eating areas. No fitness center or laundry services. Offers a very good breakfast selection

Dear Guest, Thank you for sharing your experience with us and for choosing Hotel Mercure Lisboa for your stay. Your feedback is very important to us as it helps us improve our services continuously. We sincerely apologize for the inconveniences you mentioned, including the delay at check-in, the smell in the hallway, and the air conditioning issue. Please be assured that we will review these matters internally to prevent them from happening again. Regarding your comment about the lack of laundry service, we would like to inform you that we do offer laundry service from Monday to Friday for your convenience. Should you need this service during a future stay, you can request it directly at the reception. We remain at your disposal for any further assistance and hope to have the opportunity to welcome you again, providing an even more pleasant experience. Kind regards, Paulo Castro Hotel Mercure Lisboa

Will stay someplace else next time

Tripadvisor 评级 4.0/5

Sarah B 经 TripAdvisor 认证的评论

The location and price were very good. The staff was kind and all of the common areas were very nice. The main reason I will stay elsewhere is because the air conditioning in our room never cooled off. It was not so hot in mid-September, but a room without working AC in the summertime would feel unbearable. The rooms are functional and no frills. The hotel is old and it shows. Everything was clean, but the bathroom had stains that made it appear dirty. The bedroom had flourescent lighting and white linoleum flooring that made it feel like a college dorm room. Despite what other reviewers said, I thought the breakfast was great! There was a nice variety of items and they were replenished often. The staff at breakfast was friendly and helpful. It was great for an affordable trip to Lisbon with close access to the airport, but the hotel had zero charm.

Very dangerous bathtub/shower

Tripadvisor 评级 3.0/5

Trail06836261050 经 TripAdvisor 认证的评论

This hotel needs to put safety handles in the showers and install non slide mats in the bathtubs. I had a serious fall two months ago. It occurred on our second day. I have good balance, and after an afternoon walking, decided to have a quick shower. The bathtub is extremely slippery and there is a movable glass door. The bathtub ledge is also very high. I lost my balance during a shower, and as there’s nothing to grab onto, I fell out of the glass door and the top back of my head hit the bathroom floor. This occurred two months ago and I’m still dealing with discomfort as I have a skull / nerve injury. Thankfully it doesn’t appear that I suffered a concussion and was able to complete my vacation with ice applications and continuous pain / anti-inflammatory meds. I hope the hotel corrects these very dangerous bathtubs and I encourage visitors to at least use a towel to prevent a serious accident.

Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the fall you suffered during your stay and the ongoing discomfort you’ve been experiencing. Please accept our sincerest apologies for the distress and pain this incident has caused. Your detailed feedback is extremely important to us. The safety and well-being of our guests are our top priorities, and we take your comments very seriously. We are currently reviewing the safety features in our bathrooms, including the installation of grab handles and non-slip mats, to prevent such accidents from happening in the future. We deeply regret that your stay was impacted in this way, and we appreciate your thoughtful suggestions, which will be shared with our management and maintenance teams for immediate evaluation and action. We hope you are continuing to recover well, and we would be grateful for the opportunity to welcome you back in the future under safer and more comfortable conditions. Warm regards, Paulo castro

Depend on yourself only

Tripadvisor 评级 4.0/5

khaledi2013 Friends getaway - 经 TripAdvisor 认证的评论

Good hotel , with nice surroundings locations , easy to access for services in Lisbon , clean lobby , but expect to help yourself only by taking luggage to rooms and even taking minibar items out by yourself, the hotel won’t charge you , this is why I like their trustiness and easy deal stuff , nice manner , I dislike is ac is not working , really my three night was not comfortable. Thank you for garage fast service , and easy contact

Dear Guest, Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our convenient location, clean lobby, and the trustworthiness of our services. It's great to know that you appreciated the fast service in the garage and the ease of contact with our staff. We regret that the air conditioning was not working during your stay, which made your three nights uncomfortable. We apologize for this inconvenience and assure you that we will address this issue promptly to improve our guests' comfort. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Best regards, The Mercure Lisboa Team Paulo castro

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其他网络用户评价我们的酒店

  • 415 评论 8.6/10 位置
  • 614 评论 6.2/10 房间
  • 639 评论 8.7/10 服务
  • 18 评论 6.5/10 上网
  • 307 评论 7.4/10 早餐
  • 238 评论 6.4/10 清洁度
  • 193 评论 6.9/10 游泳池
  • 164 评论 4.4/10 氛围

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葡萄牙语索赔书

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。