里斯本诺富特酒店 4 星

客户意见评级 4.2/5 9,575 评论

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酒店其他优惠

  • 毗邻里斯本动物园和古尔本金安基金会

  • 毗邻里斯本动物园和古尔本金安基金会

  • 靠近众多餐厅、咖啡馆和交通设施

  • 游泳池、健身俱乐部和儿童游乐园

  • 6 间设施齐全的会议室,最多可容纳 280 人

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车 付费服务
  • 残疾人士的便利设施
  • 宠物将收取每晚 EUR 29 付费服务
  • 儿童室外运动场
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 5 点退房 付费服务
  • 干洗/熨烫 付费服务
休闲和活动
  • 于 2017 年 10 月 1 日至 2018 年 5 月 3 日期间关闭
  • 健美中心
  • 儿童室外运动场
  • 网球
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 6 会议室
  • Web Corner on a Mac
  • 提供复印/打印服务

酒店位置

里斯本诺富特酒店

Avenida José Malhoa 1 1A
1A
Nº de Registo:543
1099-051 里斯本
葡萄牙

电话: +351217244800

传真: (+351)217244801


从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • AEROBUS :  HOTEL/AEROPORTO SETE RIOS

  • LINHA DA GAIVOTA (BLUE) :  BLUE PRAÇA DE ESPANHA

  • 乘飞机

    AER INT LISBON 达到 7公里 / 4.35 英里

  • 乘船

    CAIS DO SODRE 达到 7公里 / 4 英里

  • 乘汽车

    A1 达到 2公里 / 1.24 英里

  • 乘汽车

    A2 达到 2公里 / 1.24 英里

  • 乘汽车

    A5 达到 5公里 / 3.11 英里

  • 乘火车

    ESTAÇÃO SETE RIOS 达到 0.5公里 / 0.31 英里

  • 乘火车

    LISBOA- STA APOLONIA 达到 6公里 / 3.73 英里

GPS :38.736981, -9.163274

我们的客房

客房无比舒适,采用人体工学设计,坐拥城市全景,提供各种配套设施,如液晶电视、沙发、办公桌、空调和私人浴室。配备 1 张特大双人床或 2 张单人床供您选择。

高级单人房,配备 1 张大床

  • 最多人数: 1
  • 面积: 从 27 / 291 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电

高级双人房,配备 1 张大床

无障碍房间
  • 最多人数: 2
  • 面积: 从 27 / 291 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电

高级房,配备 2 张单人床和 1 张沙发床

  • 最多人数: 3
  • 面积: 从 27 / 291 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电

高级家庭房,配备 1 张大床和 1 张沙发床

无障碍房间
  • 最多人数: 4
  • 面积: 从 27 / 291 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电

双人房,配备 1 张大床,适合行动不便人士入住

无障碍房间
  • 最多人数: 2
  • 面积: 从 27 / 291 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电

高级三人房,配备 1 张大床和 1 张沙发床

  • 最多人数: 3
  • 面积: 从 27 / 291 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电

行政房,配备 1 张大床和 1 张沙发床

无障碍房间
  • 最多人数: 3
  • 面积: 从 27 / 291 sq ft
  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电
客房

酒店餐厅和酒吧

A BICICLETA

美食类型: 国际

Bicicleta 餐厅采用现代独特的设计,以自行车和植物作为装饰。餐厅一直到 22:00 供应当地和国际特色美食。

菜单 (PDF)
  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

BAR A BICICLETA

酒吧供应鸡尾酒、茶和便餐。这里是全家欢聚或参加工作会议的好去处。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:74 平方米

  • 最大容量:280 个人

  • 最大宴会容量:50 个人

了解更多信息


里斯本诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.2/5

9,575 评论

tripadvisor

TripAdvisor 评级 4.0/5

3,516 评论

perfect

Tripadvisor 评级 5.0/5

ariel471 Business - 08/02/2020 经 TripAdvisor 认证的评论

I enjoyed the hospitality, the service, the excellent breakfast and the facility as a whole as for location I would have expected not to have ibis Mercure and Novotel within 200 meters of each other a better selection of location around the city would have been better

Dear Guest, Thank you very much for your time and your feedback regarding your stay in our hotel. It is very gratifying to receive such positive comments. We're glad that you enjoyed your stay with us. Comeback soon! Best regards, Cláudia Gomes Guest Relation Manager

Excelent option in Lisbon

Tripadvisor 评级 4.0/5

rodriguespjr Family - 19/01/2020 经 TripAdvisor 认证的评论

Very well located and with a very good service. Nice restaurant and food. People very responsiveness and gentile when needed. I would recommend this hotel to all type of travels. Particularly due to its location

Front desk attitude

Tripadvisor 评级 3.0/5

kamani k Family - 11/01/2020 经 TripAdvisor 认证的评论

Receptionists at the check-in counter need more training on how to greet and deal with customers. e.g. no smile, not enthusiastic enough with customer dealings, very laid back and unwelcoming. Also, I was unable to contact the reception from our room as there was an issue with the phone line. So, I had to walk down to talk to them and made a request to provide some tea bags as there was none provided. Person {a girl} on duty on 7/1/20 evening promised to send me some tea bags to my room but they never arrived. So, I went to reception again on 8/1/20 morning to find a tea bag. Which I thought was unacceptable. Also, a man on duty on 8/1/20 morning was rude and his attitude is abrupt. I organised a hotel pick-up to go to the airport on 8/1/20. Since the pick up time provided by the company was too late, I asked this man if he could call the service provider to change the pick up time. His answer was, "no, absolutely not ( very harshly). This is the time you will be picked up and there is no change to this arrangement", So, I explained to him, since it is an international flight, we needed to be at the airport at least 2 hours earlier and insisted to make a call to the service provider to pick us up earlier. He hesitantly called them and abruptly 'told' me to 'go' and pick up the phone at a corner of the room to talk to the service provider. I was shaken. His attitude was totally unacceptable and his reaction to my polite and reasonable request was way below what a customer would have expected from a receptionist working for a well recognised hotel brand. As a member of the Accor Live Limitless, and a unit owner of the Accor chain in Australia, I found it difficult to ignore this kind of attitude from a staff member who is employed to serve their customers. I regret not talking to him to express my concerns about his behaviour then and there.

我们雅高黄金会员,现在已经升级为钻石会员,我一年在雅高欧洲酒店住60天以上,

客户意见评级 4.5/5

M. L. 朋友住宿 - 03/01/2020 所有已确认评论

我期望酒店可以给我做适当的升级,本来就是钻石会员的权益,但只有里斯本给我做了酒店升级,其他酒店都没有做到,里斯本诺富特还是值得让人肯定的

尊敬的 L. M.: 感谢惠赐有关下榻 Novotel Lisboa 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Cláudia Gomes Guest Relation Manager www.accorhotels.com - www.novotel.com - www.mercure.com

Nice stay

Tripadvisor 评级 4.0/5

jaa609 Business - 08/12/2019 经 TripAdvisor 认证的评论

Very good stay the only issue should be to improve the wifi in rooms. Breakfast is good enough, may be I¡ll ask for more fruts. The menu for restaurant is a litle short, not many options. The service is very good.

Absolutely terrible

Tripadvisor 评级 1.0/5

RgSchmitt Business - 01/12/2019 经 TripAdvisor 认证的评论

No option to turn heating off and cooling on, I had a terrible night due to the excessive heat and the staff told me that there's nothing that they can do. Terrible smell, breakfast didn't have any taste, old and degraded building, also: do you want to control your shower's temperature? Nope, not here. I won't come again, ever.

Recent stay

Tripadvisor 评级 3.0/5

evkinnear Family - 21/11/2019 经 TripAdvisor 认证的评论

The family stay was ok. The room was next to the lifts though we asked for a quiet room. The food not served in the restaurant during the whole day. They serve only snacks, which is not acceptable for a four star hotel.

no internet in room

Tripadvisor 评级 2.0/5

Explore258606 Business - 18/10/2019 经 TripAdvisor 认证的评论

The hotel was reasonbly comfortable and the staff friendly. Being under the airport fligh path means it is inevitably a little noisy and even with the window closed we were aware of the planes - on getting home we commented on how quiet and peaceful it wasto be back! But the main problem was lack of the promised in-room wifi (it did work in the lobby). We stayed a week and despite daily complaints it was not fixed, Given my stay was for work this was a major inconvenience and it was dissapointing that over the duration of a week no solution could be found. I feel more should have been done to resolve this quickly - even if it meant offering us a different room on a different floor.

Dear Guest, Thank you for choosing the Novotel Lisboa on your recent visit. I would like to extend our sincerest apologies for your disappointment with the hotel experience regarding the WI-FI. We are aware that this incident may disturbed the quality of your stay. Will take the appropriate measures to prevent future occurrences. Your feedback is very important to us. It is our hope that you’ll give us the opportunity to better serve you in the near future. Sincerely Cláudia Gomes

Very good

Tripadvisor 评级 4.0/5

Cedric T Business - 03/10/2019 经 TripAdvisor 认证的评论

Hotel with good location near metro station. Good staff team during check in and check out. Good restaurant and quality of the breakfast. Rooms are satisfaying but deserve a little refresh. Price higher maybe because of professionnal convention in Lisbon on the period.

On the flight path

Tripadvisor 评级 3.0/5

Simon M Family - 21/07/2019 经 TripAdvisor 认证的评论

Judging by the number of people at breakfast, this is a popular hotel and the breakfasts were great. It is about 7 minutes to the nearest metro station, and from there, only a few stops and about 15 minutes to the main attractions in Lisbon. Reception staff varied between those that were warm, helpful and welcoming and those that were less so. The most disappointing thing was that this hotel is on the flight path to the airport - with flights directly over the swimming pool. On the same holiday we also stayed at the Novotel in Schipol airport in Amsterdam which was amazing by comparison and the flight path was much further away.

1st trip to Lisbon

Tripadvisor 评级 3.0/5

Akumar2305 Family - 15/07/2019 经 TripAdvisor 认证的评论

Arrived late and the pillows were really smelly. Had to get rid of them. Rooms need looked dull and need some do up urgently. While the yellow bus stop is just outside the hotel, not a lot of eating places around. That said a 25 min stroll will take you downtown.

Good Hotel, Good location, Good staff, but need some refurbishing

Tripadvisor 评级 4.0/5

Nuno Jorge P Family - 13/07/2019 经 TripAdvisor 认证的评论

The Hotel is good, with good staff and excellent location. But need some refurbishing to do, like closet doors, bathroom doors. Housekkeping and reception were great, the bar was full, but some of the waiters were new, because they were waiting to telling them what to do. But a good weekend

Reasonable

Tripadvisor 评级 3.0/5

Trip740849 Couples - 12/07/2019 经 TripAdvisor 认证的评论

A bit far from town and room need renovation in particular, the toilet; Front desk is very helpful especially Andrew(if i recall his name correctly); Breakfast however is beyond our expectation in terms of varieties for selection; Would recommend people to visit with cars.

Lovely Lisbon

Tripadvisor 评级 4.0/5

Adventure43710786167 Business - 25/06/2019 经 TripAdvisor 认证的评论

Good location for business and pleasure. Stayed over after business trip to tour Lisbon. Good location and service. Management and staff very helpful. Business families and couples were there enjoying Lisbon

Nice, but noisy place

Tripadvisor 评级 4.0/5

Venture49036733522 Business - 24/06/2019 经 TripAdvisor 认证的评论

Nice place, good breakfast. There is a fitness room and a small pool, a lot facilities for kids. But, the place is noisy. The hotel is close to the airport and it could be quite noisy on upper floors. The window was very dirty outside. It is impossible to clean it from the inside because of the second window frame, the only way to clean it - from outside

Average stay

Tripadvisor 评级 3.0/5

Vivian O Family - 23/06/2019 经 TripAdvisor 认证的评论

I was a little disappointed with the hotel room. The carpet is old, and the overall look of the room was not very nice. The hotel is defenetely not a 4 star hotel. Another disappointment was with check out. I registered for fast check out and when we went to turn in the keys, they told us they needed to check our credit card again, the check out ended up being a regular check out and it was very slow. One thing I liked at the hotel was the staff at the restaurant, especially the afternoon and evening staff. They were extremely friendly and the service was very good.

Good location

Tripadvisor 评级 5.0/5

Relax33688839145 Business - 11/06/2019 经 TripAdvisor 认证的评论

Convenient location (underground station 5 minutes away) and the hotel is very nice. Rooms are oviously very clean, staff absolutely friendly. The restaurant is more than OK and the prices (both restaurant and hotel itself) very measured.

Dear Guest, Thank you very much for your time and your feedback regarding your stay in our hotel. It is very gratifying to receive such positive comments. We're glad that you enjoyed your stay with us. Comeback soon! Best regards, Cláudia Gomes Guest Relation Manager

Standard Novotel experience in Lisboa

Tripadvisor 评级 3.0/5

shuvo_iima Solo travel - 21/05/2019 经 TripAdvisor 认证的评论

Stayed for a night at the end of a business trip to Lisboa. Standard property. Nothing exceptional. Service standards could have been better specially the over priced restaurant. The time to check-in was very long - suggest online check-in.

Doesnt meet NOVOTEL standards

Tripadvisor 评级 2.0/5

Passenger293478 Family - 17/05/2019 经 TripAdvisor 认证的评论

Front desk never answers the phone. Carpets are very dirty and old. Hotel is just next to the airport runway, so that it is quite noisy. Beds are of poor quality. Novotel hotels should all meet the same standards, but this one does not. Breakfast is however good.

Dear Guest, We appreciate that you have shared your experience at Novotel Lisboa. We sorry that your experience at the bar did not meet your expectations; i can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Sincerely, Cláudia Gomes Guest Relation Manager

Nice Hotel

Tripadvisor 评级 5.0/5

robertstromberg Couples - 29/04/2019 经 TripAdvisor 认证的评论

Very god hotel for both familys and friends, singel cupple's. exccellent staff very proffesional service minded nice pool area one very great resaurang with food for everyone in the family.the rooms clean and nice bigbathrooms we will be back

Dear Guest, Thank you very much for your comment. We are very glad that you had enjoyed your stay in Novotel Lisboa. We hope to welcome you in the near future. Sincerely, Cláudia Gomes Guest Relation Manager

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