Mercure Lisboa Hotel 4성

고객 평점 (ALL 평가) 4.2/5 1,041 리뷰

Mercure Lisboa Hotel - Image 1
Mercure Lisboa Hotel - Image 2
Mercure Lisboa Hotel - Image 3
Mercure Lisboa Hotel - Image 4
AV JOSE MALHOA 23, 1099-051 LISBON, 포르투갈

호텔설명

호텔 추가 정보

  • AllSafe and Clean & Safe certified. Free remote medical advice

  • Surrounded by restaurants and public transport

  • Panoramic swimming pool open 365 days.

  • Near the Zoo, Gulbenkian and El Corte Inglês

  • 5 meeting rooms

숙박

호텔 위치

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 LISBON
포르투갈

GPS:38.737657, -9.165859

전화
+351 21 720 8000

전국 유선 네트워크에 대한 통화

팩스 +351 21 720 8089

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

MERCURE LISBOA - RESTAURANT

Enjoy a relaxed and welcoming atmosphere with a menu inspired by traditional Portuguese cuisine and local products. Open from 18:30 to 22:30, with a snacks menu available from 12:00 to 22:30.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,041 리뷰

TripAdvisor 평가  4.0/5  1,768 리뷰

Decent hotel at a decent price

트립어드바이저 평점 4.0/5

willdejager TripAdvisor 인증 리뷰

Decent four star hotel. The front desk staff is not always overtly friendly, but professional. The staff at the bar is friendly. Because of my Accor All status, I was upgraded to a privileged room (511) with a free minibar included, which was a nice gesture. The room was big enough with a comfortable bed and a fridge plus safe provided. And the shower was good. You can skip the daily clean and get some extra loyalty point added to your account when you do this. There is some outside noise, because the hotel is close to a flightpath in and out of Lisbon Airport, but nothing significant. The room insulation is good. A five minute walk to the Sete Rios station and the blue metro line taking you downtown in ten to fifteen minutes. Alternatively you van walk in forty-five to fifty minutes to the main sights in Lisbon, but be aware. To the centre is mainly down hill, back to the hotel is mainly up hill. For the €60 to €70 a night, yes it was low season, paid for this hotel, this stay was a good price-quality ratio. For this price (or even a little higher), I would book this hotel again.

Dear Will, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Lisboa Hotel. We appreciate your positive remarks about our accommodation and the value you found during your visit. I am pleased to hear that your upgraded room met your expectations and that you enjoyed the comfortable bed and amenities provided. It is also gratifying to know that you found our bar staff welcoming. Your observation regarding the front desk staff is duly noted, and we will continue to emphasize the importance of approachable service in our training. We are glad that you appreciated the option to skip daily cleaning to earn loyalty points, as we aim to enhance our guests' experience through our Accor All program. Your comments about the noise from the nearby flight path will be taken into consideration for future improvements. Thank you for highlighting the convenient location of our hotel as well. We look forward to welcoming you back in the future. Best regards, Mercure Lisboa Hotel

OK Hotel close to the subway stop. Clean. Good breakfast included

트립어드바이저 평점 3.0/5

752snailm TripAdvisor 인증 리뷰

We arrived early and our room wasn’t ready for check-in, no bar or restaurant open until supper time. Hotel was clean. After checking in there was a bad smell in the hallway, but luckily nothing in our room. The air conditioning does not work so the room was very muggy, had to leave window open and listen to traffic noise. Room was clean with a mini fridge that was stocked daily of small items like orange juice, water, and chocolate bars. Wi-Fi worked trouble free for us. TV uses local cable with no choice for streaming services. Short walk to the subway or to restaurants and bars. Short subway ride away from more dense shopping and eating areas. No fitness center or laundry services. Offers a very good breakfast selection

Dear Guest, Thank you for sharing your experience with us and for choosing Hotel Mercure Lisboa for your stay. Your feedback is very important to us as it helps us improve our services continuously. We sincerely apologize for the inconveniences you mentioned, including the delay at check-in, the smell in the hallway, and the air conditioning issue. Please be assured that we will review these matters internally to prevent them from happening again. Regarding your comment about the lack of laundry service, we would like to inform you that we do offer laundry service from Monday to Friday for your convenience. Should you need this service during a future stay, you can request it directly at the reception. We remain at your disposal for any further assistance and hope to have the opportunity to welcome you again, providing an even more pleasant experience. Kind regards, Paulo Castro Hotel Mercure Lisboa

Will stay someplace else next time

트립어드바이저 평점 4.0/5

Sarah B TripAdvisor 인증 리뷰

The location and price were very good. The staff was kind and all of the common areas were very nice. The main reason I will stay elsewhere is because the air conditioning in our room never cooled off. It was not so hot in mid-September, but a room without working AC in the summertime would feel unbearable. The rooms are functional and no frills. The hotel is old and it shows. Everything was clean, but the bathroom had stains that made it appear dirty. The bedroom had flourescent lighting and white linoleum flooring that made it feel like a college dorm room. Despite what other reviewers said, I thought the breakfast was great! There was a nice variety of items and they were replenished often. The staff at breakfast was friendly and helpful. It was great for an affordable trip to Lisbon with close access to the airport, but the hotel had zero charm.

Very dangerous bathtub/shower

트립어드바이저 평점 3.0/5

Trail06836261050 TripAdvisor 인증 리뷰

This hotel needs to put safety handles in the showers and install non slide mats in the bathtubs. I had a serious fall two months ago. It occurred on our second day. I have good balance, and after an afternoon walking, decided to have a quick shower. The bathtub is extremely slippery and there is a movable glass door. The bathtub ledge is also very high. I lost my balance during a shower, and as there’s nothing to grab onto, I fell out of the glass door and the top back of my head hit the bathroom floor. This occurred two months ago and I’m still dealing with discomfort as I have a skull / nerve injury. Thankfully it doesn’t appear that I suffered a concussion and was able to complete my vacation with ice applications and continuous pain / anti-inflammatory meds. I hope the hotel corrects these very dangerous bathtubs and I encourage visitors to at least use a towel to prevent a serious accident.

Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the fall you suffered during your stay and the ongoing discomfort you’ve been experiencing. Please accept our sincerest apologies for the distress and pain this incident has caused. Your detailed feedback is extremely important to us. The safety and well-being of our guests are our top priorities, and we take your comments very seriously. We are currently reviewing the safety features in our bathrooms, including the installation of grab handles and non-slip mats, to prevent such accidents from happening in the future. We deeply regret that your stay was impacted in this way, and we appreciate your thoughtful suggestions, which will be shared with our management and maintenance teams for immediate evaluation and action. We hope you are continuing to recover well, and we would be grateful for the opportunity to welcome you back in the future under safer and more comfortable conditions. Warm regards, Paulo castro

Depend on yourself only

트립어드바이저 평점 4.0/5

khaledi2013 Friends getaway - TripAdvisor 인증 리뷰

Good hotel , with nice surroundings locations , easy to access for services in Lisbon , clean lobby , but expect to help yourself only by taking luggage to rooms and even taking minibar items out by yourself, the hotel won’t charge you , this is why I like their trustiness and easy deal stuff , nice manner , I dislike is ac is not working , really my three night was not comfortable. Thank you for garage fast service , and easy contact

Dear Guest, Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our convenient location, clean lobby, and the trustworthiness of our services. It's great to know that you appreciated the fast service in the garage and the ease of contact with our staff. We regret that the air conditioning was not working during your stay, which made your three nights uncomfortable. We apologize for this inconvenience and assure you that we will address this issue promptly to improve our guests' comfort. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Best regards, The Mercure Lisboa Team Paulo castro

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 415 리뷰 8.6/10 위치
  • 614 리뷰 6.2/10 객실
  • 639 리뷰 8.7/10 서비스
  • 18 리뷰 6.5/10 인터넷 가격
  • 307 리뷰 7.4/10 조식
  • 238 리뷰 6.4/10 청결도
  • 193 리뷰 6.9/10 수영장
  • 164 리뷰 4.4/10 분위기

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.