Sofitel Lisbon Liberdade 5성

고객 평점 (ALL 평가) 4.6/5 2,138 리뷰

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Sofitel Lisbon Liberdade - Image 1
Sofitel Lisbon Liberdade - Image 2
Sofitel Lisbon Liberdade - Image 3
Sofitel Lisbon Liberdade - Image 4
Avenida Da Liberdade 127, 1269-038 LISBOA, Portugal

호텔설명

호텔 추가 정보

  • Close to theaters, luxury boutiques and museums.

  • In front of the metro station

  • Just walking distance from Rossio, Praça do Comércio and historic areas.

  • The best location in Lisbon, in the heart of Avenida da Liberdade

  • Elegant suites, with all the comfort of an apartment

숙박

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호텔 위치

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
1269-038 LISBOA
Portugal

GPS:38.71891, -9.14508

전화
+351 21 322 8300

전국 유선 네트워크에 대한 통화

팩스 +351 21 322 8310

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

MATIZ LISBOA

Using local and fresh products, our Executive Chef, Daniel Schlaipfer, gives his own touch to all signature dishes, arousing curiosity and taste, and offering an exclusive experience.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,138 리뷰

TripAdvisor 평가  4.5/5  5,025 리뷰

2024으뜸 시설

Uncomfortable Rooms

트립어드바이저 평점 3.0/5

581anishs TripAdvisor 인증 리뷰

We were really excited to stay at Sofitel as this would have been our first experience either the brand. While the hotel lobby is beautiful and the rooms looks nice at initial glance, the hotel is aged. Check in process - simple but they put a large hold on your credit card. I have never seen that before. For 4 nights, they put a 1k hold. We checked in at noon and while our booking made us eligible for early check in, the room was not available. The hotel seemed packed. They did hold on to our bags so we didn't have to drag 'em around. The rooms The rooms are oddly designed. There are individual AC units in the room, which helps when it gets warm, which it does. There is a small closet and some drawers for your clothes and a bath robe. The bed is large but the hotel uses a pillow top to make the bed comfortable. However, the pillow top is old and deformed. There are large bumps between the two sides of the bed, making it uncomfortable if you are trying to sleep in the middle. The outlets are also horribly designed. There are no outlets with easy access, esp none next to the bed. There are 2 USB on one side of the bed, but neither were functional. The outlet is under the side table. I had to unplug the phone to plug in my phone. Which btw, results in the phone beeping in the middle of the night on the 2nd night b/c of low battery. The worst though is the bathroom. Unfortunately, the toilet is not in a separate room or behind closed doors so that means the bathroom is unusable by another if one is on the toilet. Additionally, there's no ventilation in the bathroom so as soon as you open the bathroom door, the room is filled with the smells of the toilet. The shower is also odd. It's a long shower but you have to stand all the way inside to use the shower. And you have to step outside of the water to get soap. The shower floor is also slippery so you have to be careful when moving around to get soap. The towels also do not dry b/c there's no circulation in the bathroom. We showered at 4 pm and the towel was still damp the following morning. If this wasn't enough, the sink is also oddly designed. The tap is right in the middle of the sink, which makes it impossible to wash your face. Lastly, I am not sure who decided to lock the lotion bottle right next to the toilet. You basically have to stand all the way in the bathroom and next to the toilet for lotion. I am not sure why they wouldn't allow you to take the lotion bottle into the room. Hotel grounds The lobby bar is great and the bartenders really enjoy working there. The drinks are great, expensive but good. The breakfast is good as well but it's always full. Doesn't matter what time of the day you go, it's busy. Overall it's an okay hotel. I would rate it 3 stars given the lack of comfort in the room and bathroom. It's remodeled to make it look like a 5 star but the remodeling needs another remodeling.

Dear 581anish, Thank you for sharing such a detailed review of your recent stay with us. While I’m glad to know you enjoyed our lobby, bar experience, and breakfast, I’m truly sorry that your room and bathroom did not provide the comfort and functionality you expected. Your comments regarding the bed, outlets, ventilation, and bathroom layout are very important to us, and I’ve shared them with our team so we can look into these issues more closely. We always strive to ensure every guest enjoys a restful and pleasant stay, and I regret that this was not the case for you. Please know that your feedback is valued and will help us improve. I hope we will have the opportunity to welcome you back one day and provide you with a much more comfortable experience. Best regards, Fatima Rana Quality Manager Sofitel Lisbon Liberdade

Treated like royalty

트립어드바이저 평점 5.0/5

ridiculouschallenge Solo travel - TripAdvisor 인증 리뷰

From the moment I entered this hotel, everything and everyone was perfect. Beautiful hotel lobby and compact, updated room with sumptuous amenities. The hotel’s restaurant was amazing. The food was so excellent and the waitstaff were highly trained and friendly. For an added surprise, the lobby featured a jazz duo (piano and bass) the evening I checked in. I know there are plenty of hotels in Lisbon, but I cannot believe any of them shine brighter than The Sofitel.

Dear Guest, Thank you so much for your heartfelt review and for sharing such wonderful details about your stay. We’re truly honored by your kind words and thrilled to know that you felt so well cared for from the moment you arrived. It's a joy to hear that you enjoyed our elegant lobby, the comfort of your room, the exceptional dining experience, and the surprise of live jazz — all elements we carefully curate to create memorable moments for our guests. Your praise means the world to our entire team, and we sincerely hope to welcome you back to Sofitel Lisbon Liberdade for another unforgettable stay. Best regards, Fatima Rana Quality Manager Sofitel Lisbon Liberdade

Good hotel stay but costly

트립어드바이저 평점 4.0/5

afsanehm TripAdvisor 인증 리뷰

Hotel is in a great location, reasonable to walk to many of the city sites. Rooms are small but clean and comfortable. Daily breakfast was over crowded and hotel did not have enough staff to take care of all guests. Hotel staff was otherwise nice and accommodating. For the price, you may find better options

Dear Guest, Thank you for taking the time to share your experience with us. We’re pleased to know that you appreciated our central location and the comfort and cleanliness of your room. At the same time, we regret to hear that your breakfast experience did not meet expectations. Your comments regarding staffing and overall value are important and will be shared with our team as we continuously work to improve the guest experience. We truly value your feedback and hope to have the opportunity to welcome you again in the future under better circumstances. Best regards, Fatima Rana Quality Manager Sofitel Lisbon Liberdade

고객 평점 5.0/5

L. D. 1인 - 전체(All) 통지 확인

매우 좋았습니다

Exceptional hotel in Lisbon's luxury shopping district

트립어드바이저 평점 5.0/5

Cy M TripAdvisor 인증 리뷰

We stayed three nights at this hotel in the heart of Lisbon's luxury shopping district. The staff were very attentive, much more so than at two other four star hotels we'd stayed at during our trip. The upgraded room was spacious with a comfortable king size bed and the best pillows (down I think) I've slept on in years. We had a big bathroom with a rainfall shower head and handheld option. No tub. We ate dinner at the bar, and the food was exceptional, and not that pricey, and the bartender provided first rate service, attentive and generous with the bar snacks which were delicious. To repeat, the staff were great- friendly and very helpful and everyone spoke excellent English. Thank goodness.

Dear 215Cym, Thank you so much for your thoughtful and generous feedback. We’re delighted to know that your stay at Sofitel Lisbon Liberdade stood out during your trip, especially thanks to the attentiveness of our team. It’s wonderful to hear that you enjoyed the comfort of your upgraded room, the quality of the bedding, and the relaxing features of the bathroom. We’re also thrilled that you had a great experience at our bar — your kind words about the food, service, and ambiance mean a lot to us. We’ll be sure to pass along your compliments to our bartender and the rest of the team. We hope to have the pleasure of welcoming you back very soon for another exceptional stay. Best regards, Fatima Rana Quality Manager Sofitel Lisbon Liberdade

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 800 리뷰 9.7/10 위치
  • 911 리뷰 7.1/10 객실
  • 1,413 리뷰 8.9/10 서비스
  • 359 리뷰 7.9/10 조식
  • 273 리뷰 8.8/10 레스토랑
  • 207 리뷰 8.5/10 청결도
  • 74 리뷰 9.1/10 음료
  • 13 리뷰 0.7/10 수영장

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