ibis Madrid Calle Alcalá 1 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.599 görüş

ibis Madrid Calle Alcalá - Image 1
ibis Madrid Calle Alcalá - Image 2
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Açıklama

Otel ekstraları

  • Metro ("Suanzes" istasyonu 165 metre ötede) ile merkeze sadece 20 dakika

  • Metropolitan Stadyumu'na 5 dakika. En iyi spor etkinlikleri ve konserlerin keyfini çıkarın!

  • İspanya'nın en büyük havalimanı Adolfo Suárez Madrid-Barajas'a 8 km mesafede

  • IFEMA fuar merkezine ve Las Ventas boğa güreşi alanına çok yakın konumda

  • Evcil Hayvan Dostu Otel! Evcil hayvanlarınız ibis'te kabul edilir

Konaklama olanaklarımız

Otelin konumu

ibis Madrid Calle Alcalá

Valentin Beato 20
28037 Madrid
İspanya

GPS:40.439696, -3.626368

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

PopEat

Rahatlamaya davet. Enerjinizi yenileyin ve bir içeceğin tadını çıkarın. Çalışmak ve rahatlamak için mükemmel bir yer.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.599 görüş

TripAdvisor Derecesi  4.1/5  1.351 görüş

Avis müşterileri puanı 4.5/5

Osman T. Y. Arkadaşlar - ALL için doğrulanmış yorumlar

Metroya yakınlığı,temizliği,güleryüzlü çalışanları, sessiz ve geniş banyolu odası,zengin kahvaltısı,uygun fiyatıyla Madrid'e tekrar gidersem,tekrar kalacağım bir otel.

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Iván

The rooms in the hotel did not match the descriptions on the website!

Tripadvisor puanı 1.0/5

NorthStar08717968712 TripAdvisor onaylı yorum

I am trying to work out how to write a complaint about this hotel and this appears to be virtually impossible to do through the website, so I am having to resort to TripAdvisor. I stayed at Ibis Madrid Calle Alcala last weekend with my son and the room did not match the description on the website. While staff were polite, they were not remotely apologetic and made me feel very uncomfortable despite the fact that I was just trying to get the room I had booked! I raised this issue multiple times with the hotel itself on arrival. I booked a superior room. On the website, these are the features it was listed as having that were important to me: City View Single bed x 1 Queen size bed x 1 Coffee/tea making facilities Mini bar Hairdryer in bathroom I specifically chose this hotel (as opposed to the many others that are in the same area, including others in the Accor - and specifically Ibis - group) because of these features and paid extra in order to have them. It is the first time I've gone abroad for almost 10 years and this time I was the only adult, so I chose Ibis because I thought they were a reputable brand and felt 'safe', but now I'm not so sure! When we arrived, we were shown to what looked at first glance to be a 'superior' room, but it only contained one bed. I went back to Reception and pointed out that it only had one bed. They then gave me a new key card. When we went to the 2nd room, we found it did have 2 beds, but definitely was not a 'superior' room. I specifically needed the kettle to take some medication, which required boiled water, and this was why I had ensured I booked a room with this feature. It also didn't have the other 'superior' features, such as more space etc. I went back to Reception and explained that this was not a superior room. I showed them my booking and had open the website on my phone to show them what it said it contained. The Reception staff said that there was no such room at the hotel and it would be impossible for me to have 2 beds in a superior room. I asked if there was another Ibis that could provide what I had booked, since I knew there were many Ibis hotels in the city. They then made a phonecall in Spanish. I didn't understand enough to know who they were talking to or what the discussion was. After this phone call, they produced another key card and told me this was the last room I could try and they had nothing else. When we went up to the room, it was a superior room and did have 2 beds, so at least some of the problems were sorted. However, it did not have tea and coffee making facilities. This meant that I had to resort to complicated methods of getting bottled water heated through the weekend to take my medication. It was also pointless us using some of our luggage allowance to bring thermos flasks to try and keep costs down on our trip - we therefore spent more money than we had budgeted for on drinks. The 'city' view was literally a view of another high-ish rise building opposite in a not-great state of repair! Given that the 'city view' is only available in a superior room, I dread to think what could be an even worse view in other rooms! All I wanted was the room I booked!!! Had I been able to stay in the room I booked, then this hotel was indeed in a great location and the beds were really comfy. However, the stress of having to deal with all of this on arrival really spoilt our trip. I find things like this really stressful and hate having to raise issues, which was why I had paid more and chosen Ibis, because I thought I would be 'safe'. This is a real shame, as I will not be choosing Ibis again in a hurry, but will stick to rivals such as Travelodge, where I have never had a bad experience (but Travelodge specified that they did not provide a kettle hence me choosing Ibis).

Average in general. No bad or good surprises

Tripadvisor puanı 3.0/5

643konstantinosp Solo travel - TripAdvisor onaylı yorum

This is typical Ibis of the 2005-2010 period in terms of room form and appearance. The bed is of the new type. The common entry space: reception, bar, restaurant was recently renovated. The distance to the city centre is big but there are plenty of buses and the metro station very near. Metro peak time horribly overcrowded. Twice during my stay in this hotel the air-conditioning switch in the electric panel was switched off so air-con was not working untill staff was informed. Two plugs only in the room away from the bed. Front rooms have more open space in front and are less claustrophobic. The hotel i. General needs renovation. Lowest accor hotel price/night.

All Services are Nice

Tripadvisor puanı 4.0/5

Benny H Couples - TripAdvisor onaylı yorum

I stayed 3 nights here from 10-13 Oct. 2024, my Spain trip was total 23 days living at 5 hotels, ibis madrid calle alcala is the best one among the all hotels on this trip, ibis sevilla hotel is the poorest one on my experiences. Hotel's hardware was fine with spacious room providing working table,air-cond, wi-fi facilities etc were functional n satisfactory. Hotel was located next to the metro station so traveled out for sightseeing more convenient. The breakfast was not special but it satisfied my requirements. The reception staff were friendly & helpful with very good manner n politely to guests.

Not up to our expectation..

Tripadvisor puanı 3.0/5

reinaldoputraa TripAdvisor onaylı yorum

We stayed for 2 nights after just staying in another Ibis property in Barcelona. Though the location is great with a proximity of 2-minute walking distance from Suanzes metro station, we found that there are some lack of fine detail inside the room. Plugs were scarce, only two on one side of the bed and another one in the bathroom. There were only one bathrobe (even there were two of us in the reservation detail) and no slippers at all. Moreover, they did not provide any adaptor for guests to borrow (they had charger and the cables, but we needed the adaptor for my wife's hair curler). However, the staffs were friendly and helpful. The whole experience could have been better with those finesse in detail.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.057 görüş 8.8/10 Konum
  • 1.059 görüş 6/10 Oda
  • 1.222 görüş 9.1/10 Hizmet
  • 19 görüş 8.5/10 Wifi
  • 695 görüş 5.8/10 Konfor
  • 645 görüş 8.5/10 Kahvaltı
  • 493 görüş 8.1/10 Hijyen
  • 326 görüş 5.9/10 Fiyatının Karşılığı

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