Novotel Madrid Las Ventas 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.162 görüş

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Novotel Madrid Las Ventas - Image 2
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Açıklama

Otel ekstraları

  • Puerta del Sol için doğrudan Metroya yürüyerek 9 dakika mesafede

  • Aile odaları (16 yaşa kadar 2 çocuk için ücretsiz)

  • Web sitemizden rezervasyon yaparsanız Executive Odada ücretsiz mini bar

  • Havuz 15 Mayıs ile 15 Eylül arasında açıktır

  • Evcil hayvanlar kabul edilir, varıştan önce rezervasyon gereklidir

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Otelin konumu

Novotel Madrid Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
İspanya

GPS:40.441433, -3.657524

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Restaurante Insolito

Taze malzemelerle hazırlanan özel Akdeniz-Oryantal füzyon mutfağı, terastan muhteşem manzaralarla tamamlanır. Bar alanında özel bir kokteylle TV maçlarını izleyerek rahatlayın.

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Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.6/5  1.162 görüş

TripAdvisor Derecesi  4.3/5  194 görüş

2025 mükemmeliyet sertifikası

Mixed feelings

Tripadvisor puanı 3.0/5

yhismail TripAdvisor onaylı yorum

Quite a decent hotel, very very far from the busy area which is Gran Via and surrounds....stay here only if you can't afford another hotel in a busy area or if you are in Madrid for a specific reason. Transport to and from the main area very expensive for a family of 5 as smaller taxi's don't take more than 4 passengers. Rather use the extra taxi fare that you would pay, for a hotel in a better area. Another thing I found annoying is there is no porter to help with luggage. Requested a cup to the room, receptionist suggested we collect ourself in order not to be charged. In my years of travelling, haven't experienced service like this. Not sure if it's just a 'Europe thing' ?

Nice Room and an Excellent Restaurant

Tripadvisor puanı 5.0/5

Joseph-2000-2000 TripAdvisor onaylı yorum

This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much. I got a very nice room with a very good view. The staff was very helpful when I was in need.

Appalling response to urgent lost-passport situation

Tripadvisor puanı 1.0/5

tintina2001 TripAdvisor onaylı yorum

We accidentally left a passport bag (4 passports + 2 U.S. green cards) in the locker. We called ~50 times—no answer. When we reached the front desk, they said only the housekeeping manager could handle lost items and refused to assist, despite us providing a designated local contact with ID who was already en route. We explained that our family—including two young children—would be stranded without these documents. Still no action. Only after threatening to involve the police did the hotel retrieve the bag. This was a clear failure of duty of care, basic responsiveness, and common sense. Travelers should expect timely, compassionate help in emergencies; we received the opposite.

Disappointed

Tripadvisor puanı 2.0/5

GlobeTrotting452995 TripAdvisor onaylı yorum

Kept getting locked out of my room, 3 trips back/forth to refresh the key. The hotel itself lacks character. Pool was busy and not smoke-free. It’s far from a metro connection or sights of interest.

Underwhelming and disappointing

Tripadvisor puanı 2.0/5

NZTraveller20 TripAdvisor onaylı yorum

Completely underwhelmed by our stay at this hotel. It's advertised as Novotel but it's actually Ibis on the first couple of floors and Novotel above but with combined facilities. The check in is bizarre with no desk meaning if the staff don't welcome you, which they don't, you are just left standing. Our credit card was taken on check in but we couldn't charge anything back to our room. We still don't understand why. We had one meal here only and we completely ignored waiting for a menu even though we'd had a couple of drinks on the outside terrace during the afternoon. The average meal arrived but we had to ask for cutlery. If you are an Accor customer that appreciates a Novotel standard then don't stay here. Its only saving grace was that the room was comfortable and the air conditioning and shower worked well. Also, if you're here as a tourist, this hotel is 30 minutes away from the main attractions by bus and there are no decent restaurant options around the hotel to eat at.

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 670 görüş 7.4/10 Konum
  • 905 görüş 7.8/10 Oda
  • 1.273 görüş 9.3/10 Hizmet
  • 23 görüş 9.3/10 Wifi
  • 663 görüş 8.9/10 Kahvaltı
  • 428 görüş 7.6/10 Yemek
  • 423 görüş 8.6/10 Hijyen
  • 273 görüş 8/10 Otel Donanımları

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