Novotel Roma Est

Novotel Roma Est 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 367 comentários

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Extras do hotel

  • Ligação à Internet de alta velocidade em todo o hotel

  • Situado perto da autoestrada e da circular

  • Sete salas de reuniões totalmente equipadas para um total de 200 pessoas

  • Decoração moderna

  • Estacionamento

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Novotel Roma Est

Via Andrea Noale 291
00155 Roma
Itália

GPS:41.914259, 12.623468

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

N RESTAURANT

O restaurante está aberto até à meia-noite e oferece maravilhosas iguarias italianas e pratos regionais num cenário convidativo com vista para a piscina. Menu infantil disponível

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.2/5  367 comentários

Classificação do TripAdvisor  3.5/5  1.187 comentários

courtesy and family atmosphere

Nota Tripadvisor 5.0/5

2022Toni2022 Negócios - Avaliação com certificação TripAdvisor

The hotel is close to the industrial centre of Via Tiburtina but surrounded by green and silence. The breakfast starts allowing even departure in the early morning. The attendants are kind and efficient. A fine dinner is feasible even at late evening. The room is confortable and clean.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - general manager

No limite do satisfatório

Nota clientes Avis 3.0/5

Vanessa Casais - Comentários confirmados de ALL

O hotel está precisando de alguns ajustes. Carpete antigo, equipamentos defeituosos (em um quarto, o mini bar estava quebrado. No outro, a máquina de nespresso). Achei o preço um tanto alto, considerando as deficiências em estrutura e a distância do centro de Roma.

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Atenciosamente, Sergio Mobilia

Good choice for big cities

Nota Tripadvisor 5.0/5

aln_jpl Famílias - Avaliação com certificação TripAdvisor

Good choice for families traveling with personal cars. Despite the distance from Rome downtown there is possible the acces to Rome public transport network via 447 bus station situated at 800m away of hotel, taxi's also available.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Roma Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergio

Razoável

Nota clientes Avis 4.0/5

Pedro Famílias - Comentários confirmados de ALL

De um modo geral o hotel cumpre com os pressupostos. Tem um localização junto ao centro, mas sem nada perto. A piscina é boa e os quartos são limpos.

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Marco Parenza - Front Desk Guest Relations -

This hotel is forgotten by Accor

Nota Tripadvisor 1.0/5

Yanni K Famílias - Avaliação com certificação TripAdvisor

Being a diamond accor member, it means that I have stayed in many accor hotels all around the world. It seems that this specific one has been forgotten by Accor. Although the people are very helpful and try their best to serve you, they cannot turn such a donkey into a horse. Their management is to blame for being so poor in service and offerings. I was just given 2 small bottles of water in the beginning, just once, although I booked two rooms for 7 days. Nothing else. In all accor around the world, even in less developed countries, I had an endless supply of water, coffee and more. I was expecting in Italy and especially Rome where the drinking water runs free everywhere to have some decency. Nothing again. The food in the restaurant was very very poor. I could make a better pizza myself and I am a horrible cook. They forgot to bring half the plates and unfortunately we had them in the end, spending hours with stomach ache and nearby baths around Rome. The location is the worst part. If you have no car, or transport vehicle, you should definitely stay away. They give some train schedules if you enjoy public transport, which I do, but they dont always follow the schedule and you run into nasty night adventures looking for a taxi. You can find in Rome and spend the room cost or try Rebibia and find no transportation at all. I always give positive reviews in general, but this time I have to warn and protect other travellers. Accor could fix this with some tweaks, starting with the location thing, setting up a shuttle, even if it is once in the morning, once at night and improving the hotel food offerings. A diamond member or any passer-by makes no difference there either

Dear Guest, Thank you for taking your time to send us a feedback after your stay. We are really sorry you didn't enjoy your stay with us, we really put our best efforts in trying to guarantee the maximum satisfaction of our guests. We apologize for the inconvenience you experienced after eating at our restaurant, we can assure you all our products are high quality and come from well known brands. Anyway we'll take into account your observations and comments about it in order to avoid any inconvenience in the future with other guests. As far as the hotel location is concerned, unfortunately there isn't much we can do about it, we try to help our guests in buying the train tickets that are available at the reception, well knowing the difficulty encountered in finding them at the station. We surely value our All members, we regret this time it didn't feel that way. We do ask you to accept our apologies and hope you'll give us another chance to demonstrate our service is always very attentive. We'll remain at your disposal for any further contact. Regards, Daniel Edoardo Del Sole ALL Ambassador Novotel Roma Est

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 231 comentários 6.1/10 Localização
  • 282 comentários 6.7/10 Quarto
  • 360 comentários 8.8/10 Serviço
  • 6 comentários 3.2/10 Internet
  • 195 comentários 7.7/10 Pequeno-almoço
  • 139 comentários 5.9/10 Limpeza
  • 62 comentários 6.7/10 Piscina
  • 47 comentários 4/10 Comodidades

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