نوفوتيل Novotel روما ايست 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 750 أراء

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الوصف

خدمات الفندق الإضافية

  • مطبخ البحر الأبيض المتوسط مع المنتجات المحلية، صديقة للأسرة.

  • موقع قريب من الطريق السريع والطريق الدائري

  • مركز مؤتمرات بتقنيات حديثة للاجتماعات المختلطة.

  • حوض سباحة موسمي خارجي.

  • موقف سيارات مغطى مقابل رسوم ومواقف مجانية للسيارات بالقرب من الفندق.

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موقع الفندق

نوفوتيل Novotel روما ايست

Via Andrea Noale 291
00155 روما
إيطاليا

نظام تحديد المواقع العالمي (GPS):41.914259, 12.623468

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

RISTORANTE GRAN 15

في مكان مريح يطل على حوض السباحة، يقدم المطعم المأكولات الإيطالية الممتازة مع الأطباق الإقليمية. قائمة طعام خاصة للأطفال

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  750 أراء

تقييم TripAdvisor  3.7/5  1,268 أراء

Sense of adventure required.

ملاحظة Tripadvisor 3.0/5

JessicaH599 العائلات - تقييم TripAdvisor المعتمد

Decent price, clean and a good size room. Happy with the room and service but do be aware that you need a sense of adventure with the location of this hotel. Train Station under a 10 min walk but it’s an adventurous walk across a field and a road with no path. Trains every 30 min and cheap into Rome. No places to get food etc close by unless you fancy a very unsafe walk about 20min away. So unsafe we got a taxi back after risking it on the way. We struggled to find a room that would fit all 4 of us in Rome at an affordable price so this was a good option.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated the cleanliness, the size of the room, and the value for money. We understand your concerns regarding the location and accessibility. While many of our guests value the peaceful setting and proximity to the train station, we acknowledge that the surrounding area can feel unfamiliar, especially to first-time visitors. We’re working with local authorities to improve access and safety in the vicinity and are always happy to assist guests with directions or transportation options during their stay. We’re glad that our hotel could accommodate your family affordably, and we hope to welcome you again under more comfortable circumstances. Warm regards, Sergio Mobilia General Manager

Old and broken

ملاحظة Tripadvisor 1.0/5

gijs735 تقييم TripAdvisor المعتمد

I didn't have the best experience in this hotel. On our first night the window didn't fully close since it was broken. This was fixed after letting the reception know but only the day after. The curtains had holes, the bothtub constantly drained itself so only showering was possible and lot's of other problems. I'm not in the mood to go to the reception every day to complain about this. Promises by the service are not kept. At our check-in we were told we could go to the breakfast whenever we want and pay the bill on check-out. Apparently this was not the case and we needed to pay it every time directly there. This feels like they don't trust their guests. They also had a doorknob hanger for on the room door to order breakfast in the room. We hung it outside but no-one ever came. Don't make promises you can't keep please. After this experience I will never stay in a Novotel anymore and I visited a few already in the past.

Dear Guest, Thank you for sharing your feedback, even though we are truly sorry to read that your stay did not meet your expectations. We sincerely apologize for the inconveniences you experienced, particularly the technical issues in your room and the unclear information provided at check-in. This is not reflective of our usual standards, and we regret that it gave the impression of a lack of care or reliability. Our daily commitment is to offer comfort, transparency, and warm hospitality to all our guests. Please rest assured that your comments have been shared with the relevant teams to ensure such situations do not occur again in the future. We would be grateful for the opportunity to regain your trust on a future visit. Best regards, Sergio Mobilia General Manager

Good business hotel

ملاحظة Tripadvisor 4.0/5

Andreas V تقييم TripAdvisor المعتمد

Novotel is a fine business hotel, although its age shows. The location is convenient for my employer's office, but not so much for anything else. I had some trouble with the airconditioning - I needed to seriously turn down the temperature to get results, but otherwise the amenities were in order. The staff were super friendly and competent too, and breakfast was fine. The gym is small but quite well equipped, and the on-site restaurant is good.

Dear Guest, Thank you for your review; At Novotel Roma Est, we strive to create a welcoming environment for all our guests, and it is gratifying to know that their dedication made a positive impact on your experience. Your generous rating of 4 stars is greatly appreciated. Best regards, Novotel Roma Est

A quiet place to stay just outside the city center

ملاحظة Tripadvisor 4.0/5

FlappyHanson Couples - تقييم TripAdvisor المعتمد

We were in a group of 30 and this hotel being located outside the city center is not a problem since we had a bus on standby. The room was spacious, with air-conditioning, comfortable bed and a clean bathroom with hot water. The bedroom is somewhat soundproofed as there are rubber seals on the door edges. There is also an anteroom, funny though that the door between it and the bedroom cannot be closed because it hits the corner of the bed. There was no complimentary water in the room but there are bottled water in the mini ref for sale. I was very difficult to open the cap of the bottle. Meals, dinner and breakfast, were very good... the venue, the food and the service...

Dear Guest, Thank you for your kind words! We are delighted to hear that you had an excellent stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Roma Est

Just perfect

ملاحظة Tripadvisor 5.0/5

federicarF2097DC العائلات - تقييم TripAdvisor المعتمد

I have seen many bad reviews about this hotel but I can now actually recommend it if you are looking for something outside the city centre, peaceful, convenient. The service is great: quick support (email or in person), kind and helpful. Rooms have all the essentials, also for families. Beds are quite comfy. If you need a crib just request it and it will be there, a good size cot. Good quality shampoo and shower gel. We used the hotel carpark rather than the free one and it's so much easier as it's underground.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio

بالاشتراك مع TripAdvisor

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