Hotel Novotel Barcelona Sant Joan Despi 4 estrelas

A limpeza dos quartos é bastante duvidosa e a alcatifa está cheia de nódoas.

Houve vários pontos pouco normais: solicitaram o pagamento da estadia logo no check-in; o quarto tinha fracas condições, a cama tinha uma trave ao meio que só me permitia dormir de um lado; a banheiro, mesmo sem ralo não deixava a água escoar...

Great welcome and service and overall satisfied Practical location Taxi could find it easily and were quick to be there in the morning even as busy hour I just stayed one night On the downside, most TV channels had reception issues so you have to be patient to find the ones working

Poor and cold breakfast. Waiters cleaning tables make a mess, make a lot of clunking noises as they clean with guests still eating. Call themselves a business hotel but dont have international adapters. Food for room service is terrible. Ordered chicken and chips. They actually gave potato wafers! Happy to have my points expire than go to any other accor hotel.

Positives Good location. Very good breakfast. Excellent staff. Rooms a bit outdated but very clean. Only negative thing is (could happen anywhere) we got stuck in the lift and had to wait with 3 children for about 35 mins til the technician came to get us out but the staff were really sympathetic and can’t fault them at all.

O hotel atendeu nossas necessidades como esperávamos, cdentro da nossa programação. De outra vez, certamente nos hospedaríamos no Sant Joan Despi. Obrigado.

The staff were extremely unfriendly, breakfast is very bad and not good organized, location is not great, rooms are not well isolated and bath outdated and in some parts broken. All in all bad experience!!

The hotel does not live up to the expectation one usually have with the Novotel hotels. It is not very clean, rooms are small, and amenities are limited. Besides, location is also not great. It is way outside Barcelona.

Confortável

travelling alone I decided to have all the dinners in the hotel; despite the selection is not so wide, the overall quality is good and the waiters are nice and kind. Not exactly the same at the reception desk where the staff was not so friendly. I did the online booking but once arrived I have to register again

All good during my stay at the hotel except when I asked to book a cab to the airport the reception team said oh its Sunday and we may have a problem!!! Apparently another group had been waiting 20 minutes with no confirmation of a cab? if this is a normal situation then the hotel must make guests aware of it and also have some sort of plan in place to ensure people can leave the hotel efficiently.

We spent time here in June. It was very hot but the hotel room was a reasonable temperature. The room was clean and adequate for our needs, with any extras needed given without fuss. We had friend collect us both days, so did not use the close public transport. Most of the staff were pleasant, though not many smiles were given. Josep was extra attentive, and made sure we had everything we needed. A good pace to stay.

Cleanlyness in the hotel is an importent thing when I'm travelling with my family. This hotel has tu work hard on this point. The facility is not the newest and many elements of the interior are run down. Please renovate.

The hotel is not too expensive nor too sophisticated but provides you with a good experience at an affordable price. The staff is extremely polite and helpful. To reach the main Barcelona attractions there are public transportation at an walking distance. The food at the restaurant is ok.

Staff atencioso porém as instalações deixam a desejar. As janelas dos quartos não são a prova de ruido e a sala de exercícios e pequena