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Hotel Novotel Berlin Mitte 4 estrelas

Nota clientes Avis 4.5/5 7.417 comentários

Hotel aprovado por ALLSAFE

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Novotel Berlin Mitte
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+ 14 Serviços

Extras do hotel

  • 238 confortáveis quartos de hotel

  • ambiente familiar

  • localização perfeita no centro de Berlim

  • 6 salas de conferências funcionais

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 15h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento interno privativo Serviços a pagar
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos Serviços a pagar
  • Serviço de babá, sob pedido Serviços a pagar
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Lavagem a seco/serv. passadeira Serviços a pagar
  • Lojas/shopping Serviços a pagar
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Sala de ginástica
  • Sauna
  • Serviço de babá, sob pedido Serviços a pagar
  • Aluguer de bicicletas Serviços a pagar
Serviços empresariais
  • 9 Sala(s) de reunião
  • Área de Internet (Macintosh)
  • Business center self-service
  • Servicio disponible fotocopia/impresión

Localização do hotel

Novotel Berlin Mitte

Fischerinsel 12
10179 berlin
alemanha

Tel: +4930206740

Fax: (+49)30/20674111

Check-in desde as 15h00

Check-out até às 12h00

  • OSTBAHNHOF :  265, 248, 147, 1 Fischerinsel

  • U2 :  U2 SPITTELMARKT

  • De avião

    BER A 0 km / 0 milhas

  • De avião

    BERLIN SCHONEFELD A 23,3 km / 14,48 milhas

  • De avião

    BERLIN TEGEL A 12,8 km / 7,95 milhas

  • De carro

    A10 EXIT 25 BERLIN-HELLERSDORF A 30 km / 18,64 milhas

  • De carro

    A100 EXIT KAISERDAMM SÜD A 9,8 km / 6,09 milhas

  • De carro

    A114 EXITS PRENZLAUER PROMENADE A 7 km / 4,35 milhas

  • De comboio

    BERLIN HAUPTBAHNHOF A 4,4 km / 2,73 milhas

  • De comboio

    BERLIN OSTBAHNHOF A 2,6 km / 1,62 milhas

  • De comboio

    BERLIN ZOOLOGISCHER GARTEN A 5,9 km / 3,67 milhas

GPS:52.512978, 13.405055

As nossas opções de alojamento

Espaçoso, de design contemp. e adaptável, o quarto Novotel é perfeito para viver e para todas as suas necessidades.

Os nossos restaurantes e bares

NOVO² RESTAURANT

Tipo de cozinha: Mediterrâneo

O espaçoso restaurante serve pratos de todo o mundo num ambiente com ar condicionado. Tem capacidade para até 150 pessoas e está aberto diariamente das 06:30 às 23:00. Venha experimentar as nossas iguarias gastronómicas e vinhos requintados.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

NOVO² BAR

Um ambiente acolhedor e agradável espera-o no nosso bar. Estamos abertos das 10:30 à 01:00 e servimos cocktails sumptuosos, cerveja e vinho, bem como refrescantes bebidas em copo alto. Oferecemos igualmente uma vasta gama de snacks para quando sentir fome

Foto não contratual

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 9

  • Tamanho máximo: 300

  • Capacidade máxima: 240 pessoas

  • Capacidade máxima para banquetes: 120 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Novotel Berlin Mitte

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.5/5

7.417 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

3.642 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Travel in corona times

Nota Tripadvisor 5.0/5

BoSweden297415 14/04/2021 Avaliação com certificação TripAdvisor

Great stay at the Novotel Mitte as always. Despite all of the challenges due to corona, everyone at the hotel was really good at managing all of the corona restrictions as well as providing a first class service. Thank you for all the help and guidance throughout the visit.

Disappointing stay

Nota Tripadvisor 2.0/5

Allan B 02/09/2020 Avaliação com certificação TripAdvisor

I have with great pleasure visited Novotel Berlin Mitte several times but this time my saty was very disappoiunting. Low service level - that roome aren't cleaned cannot be due to Corona - it should rather be the opposite , disengaged staff and banalities such as coffee7tea in the rooom was not present.

Bem localizado

Nota clientes Avis 3.5/5

G. Famílias - 13/08/2020 Comentários confirmados de ALL

Boa apenas faltou limpeza regular nos quartos.

Dear G., Thank you for taking the time to share your feedback. Due to the Covid-19 measures the rooms are only cleaned upon departure. If you wish to have service during the stay, please give us an information. We hope to welcome you back to our hotel very soon. Sincerely, Claudia Ulbricht

Great location, good hotel, terrible breakfast management

Nota Tripadvisor 3.0/5

vnagal 26/02/2020 Avaliação com certificação TripAdvisor

Stayed here for 4 nights with family. The hotel is at a great location in central Berlin (closest underground stop is a few hundred meters away). It is close to a lot of historical sites so easy to get around on foot if you like. The hotel has a kids corner which was fantastic as we had a 7 year old. The room was ok, a bit dated but the biggest challenge for me was lack of management. So, 4/4 days, the food at breakfast kept running out with no one watching. People had to remind staff who at times shrugged shoulders or were helpful. The start of the day was ruined every single day as you had to wait for real long or make do with items left over. After the 3rd day, I sent a note to hotel management who till date (abt a week now) haven’t acknowledged which seems to suggest that it is a regular phenomenon. I mentioned at checkout and they said,yes, we just read your email - no remorse though! Took away two stars for poor experience and apathy from management from an otherwise great hotel.

City break with family in Berlin

Nota Tripadvisor 4.0/5

StefaDakiCaka 10/02/2020 Avaliação com certificação TripAdvisor

The hotel is in a great place, almost all museums are in the vicinity, and other attractions are in the streets below. The rooms are beautiful, modern, comfortable (especially the bed). Staff polite and friendly, especially the reception Mrs. Claudia Evgenia and Mr.Ch.Klein. The garage is 19 euros. Nearby is a musical store on four floors, has everything a musician could want.

Dear StefaDakiCaka, thank you for sharing your good experience. We really appreciate your comment and will share it with Claudia and Christian. Looking forward to welcome you again soon. Greetings from Berlin Claudia Ulbricht

Ótimo atendimento

Nota clientes Avis 4.5/5

Marcelo T. D. O. Famílias - 22/01/2020 Comentários confirmados de ALL

Quarto muito bom para 4 pessoas( 2 ad 2 chd) com ótimo café da manhã. Muito bem localizado com fácil acesso aos pontos turísticos centrais.

Dear Marcelo, thank you for staying with us. We appreciate your feedback/ comments and hope to welcome you again soon. Yours Sincerely, Claudia Ulbricht

Novotel Berlin Mitte

Nota Tripadvisor 4.0/5

PeNor Business - 20/01/2020 Avaliação com certificação TripAdvisor

The hotel is well-run and in a very good location, just a few minutes from bus routes and the U2 metro line. Internet very good and easy to use and the freindly staff rounds up a good experience. I can recommend this hotel.

Dear PeNor, thank you for staying with us and sharing your good feedback. We would be happy to welcome you again. Sincerely Claudia Ulbricht

ok

Nota Tripadvisor 3.0/5

16CaioMartins Family - 15/01/2020 Avaliação com certificação TripAdvisor

Generally the staff members were nice, only one in check in was tired, there is a lady that is look like Asian who is excellent brilliant, however cleaning was quite bad, they just don’t fix my bed daily and the room was not cleaned daily eventhough I asked for doing

Dear 16CaioMartins, thank you for sharing your experience. We apologize for the non cleaning of your room and of course our housekeeping manager will train the team again to improve the quality of our service. Therefor we hope to welcome you again and that your next stay will be even more pleasant as this one. Yours Sincerely Claudia Ulbricht

Tranquilo

Nota clientes Avis 4.0/5

Rogerio D. A. R. Famílias - 01/01/2020 Comentários confirmados de ALL

Ficamos hospedados 4 dias no hotel. Por questão de privacidade sempre optamos pelo Modo Não Pertube (para arrumação e reposicao de mini bar). Porém mesmo com o aviso na porta a.camaereira insistia em entrar no apartamento. Por duas vezes abriu a porta sem nenhum aviso prévio e mesmo com a etiqueta pendurada.

Dear Rogerio, thank you for taking the time to share your feedback. We deeply regret that the room maids came into your room. Our housekeeping manager will train the team again to prevent such occurrence in the future. We hope to welcome you back to our hotel to show you a better service next time. Sincerely, Claudia Ulbricht

excelente opção em Berlin

Nota clientes Avis 5.0/5

Otavio Famílias - 21/12/2019 Comentários confirmados de ALL

Localização excelente Conforto Excelente cafe da manha

Chrismas Holiday

Nota Tripadvisor 4.0/5

Henrik K Family - 18/12/2019 Avaliação com certificação TripAdvisor

Good but exepensive parKing, near center Berlin Mitte, excellent breakfast I certify that this review is my genuine opinion of this hotel, and that I have no personal or business affiliation with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review.

Excelente Muito bom

Nota clientes Avis 5.0/5

José G. D. S. Famílias - 25/11/2019 Comentários confirmados de ALL

Muito bom. Com certeza, retornarei.

Dear José, thank you so much for your great response. We appreciate your comments and hope to welcome you again soon for another pleasant stay with us. Greetings from Berlin Claudia Ulbricht

i love this hotel.

Nota Tripadvisor 4.0/5

gedaliashalit Couples - 10/11/2019 Avaliação com certificação TripAdvisor

it was my third time at this hotel. There is very good public transport close to the hotel, and the center of Alexanderplatz is within walking distance .The breakfast is quite varied. The staff were very friendly. In conclusion, the ratio of price to value is fair.

Dear gedaliashalit, thank you so much for your great response. We hope to see you again soon. Greetings from Berlin Claudia Ulbricht

Not a good surprise

Nota Tripadvisor 3.0/5

christianlQ8870PV Business - 26/10/2019 Avaliação com certificação TripAdvisor

I’m an Accor Platinum member since years and I have to say this has not been a good experience. They gave me a room for handicapped with a bad smell, even with poor fornitures and no espresso machine, no slippers. The dinner menu is really limited and the espresso coffee in the breakfast is bad.

Dear christianlQ8870PV, thank you for taking the time to share your experience. We deeply regret that we did not meet your expectation and that you could not enjoy your stay. Our standard room category (which you booked) are always for handicapped guest and an upgrade was not possible. Please accept our sincerest apologies for this occurrence. At the moment we are planning a renovation for the rooms an hope to start next year. We understand that this incident may cause you to select another hotel in the future, but we would like to express our sincerest wish that we may be able to welcome you as our guest again in the future. Kind Regards Claudia Ulbricht

Comfortable Hotel with nice location

Nota Tripadvisor 4.0/5

NachoyMarta Family - 03/10/2019 Avaliação com certificação TripAdvisor

Close to the Berliner Dom and nice restaurants area. Quietsand comfortable rooms for a couple stay and also families. Breakfast is quite expensive for adults and quite cheap for kids Personal form reception was no so friendly at check in, but very friendly at check out....

Dear NachoyMarta, we thank you for sharing your feedback. But we regret that our service did not meet your expectations. Our front office manager will share this comment with her team and train them again. So it our hope to show you a better service next time. Sincerely Claudia Ulbricht

Good property and value overall but bad for Accor members

Nota Tripadvisor 3.0/5

oliver_adl Couples - 26/09/2019 Avaliação com certificação TripAdvisor

Location is the main highlight for this hotel. The rooms are pretty standard fare for a Novotel. Dining options were quite OK but there is basically zero recognition for Accor Platinum members at this hotel (seemingly a problem for all Accor properties in Germany). Based on the lack of recognition/benefits for Accor members I would not stay at any Novotel in Germany again.

Dear oliverau264, thank you for staying in our hotel and taking the time to share your experience. The benefits for members are different in each country. So we deeply regret that we could not meet all of your expectations. But we hope to welcome you in another Accor Hotel in Germany again. Sincerely Claudia Ulbricht

bem localizado

Nota clientes Avis 5.0/5

Anónimo Famílias - 07/09/2019 Comentários confirmados de ALL

funcionários bem treinados

Adorei a cidade mas o quarto atribuído era muito barulhento.

Nota clientes Avis 3.0/5

Mariana G. Famílias - 28/08/2019 Comentários confirmados de ALL

Quando fiz o Ckeck in, solicitei um quarto calmo porque tenho muita dificuldade em dormir. Atribuíram o quarto nº 211. um quarto virado para uma avenida com muito tráfego e uma obras a decorrerem do outro lado da rua. Não pedi para trocarem o quarto porque se já tinha efectuado o pedido no ckeck in online provavelmente não tinham um quarto melhor!

Bem localizado e com boa infraestrutura

Nota clientes Avis 4.0/5

Roberto S. Famílias - 06/08/2019 Comentários confirmados de ALL

O hotel é bem localizado, e apresenta uma boa infraestrutura, embora o quarto seja pequeno para 3 pessoas. Infelizmente o pessoal da recepção não é atencioso no sentido de melhor orientar os hóspedes.

Dear Roberto, thank you for taking the time to share your feedback. But we regret that our staff at the reception was unfriendly. This does not reflect on our standards; please accept our apologies for that incident. We would be happy to show you a better service next time. Sincerely, Claudia Ulbricht

Great hotel

Nota Tripadvisor 5.0/5

Sverre H Family - 05/08/2019 Avaliação com certificação TripAdvisor

Everything was super! We had an excellent stay at this very Central located hotel. Easy to park was key for us. The price was fantastic, the rooms great and the service beyond what we could have hoped for. The breakfast was also very good!

Hello SverreHF, so glad to read that you had a great stay and hope to welcome you again soon! Greetings from Berlin Claudia Ulbricht

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