ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 4.1/5 1,284 reviews

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700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

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Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late"

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,284 reviews

TripAdvisor Rating  3.5/5  884 reviews

Well located . Good Stay.

Customer review rating 3.5/5

Helen T. Business - Confirmed reviews ALL

We have staved at Ibis previously, and found it a nice place to stay. On our recent visit we found the same hospitality and desk staff to be very helpful . Our only comment is that a microwave in the unit would have been useful to us in preparing our breakfast meals.

Dear Helen T., We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Newcastle

Good stay

Customer review rating 4.0/5

Elmer Couples - Confirmed reviews ALL

Check in was quick and efficient, staff provided enough information from room location to wifi connection. Also, in the morning the lady at the front desk greeted us. They have facilities that we need, like 24/7 hot/cold water, quiet corridors and basic room amenities for the price we paid. The only downside I see is that our pillows are very soft -- though we still managed to sleep well.

Dear Elmer C., We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Newcastle

Convenience for city, harbour and coast

Customer review rating 4.0/5

Cecil B. Couples - Confirmed reviews ALL

As always the staff here were very friendly and helpful We have stayed here many times. Very disappointed that the fridge so we had to store our cool things in the kitchen and ask for ice.

Dear Jeanette K., We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Newcastle

Bed bugs

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

There was bed bugs in room

Dear Auguste J., Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Newcastle

Not great

Customer review rating 0.5/5

M Business - Confirmed reviews ALL

My room was street side with a lot of noise due to roadwork. As an Accor gold member I would have expected a better room

Dear Melanie S., Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Newcastle

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Other web-users rate our hotel

  • 640 reviews 8.9/10 Location
  • 1,061 reviews 5.8/10 Room
  • 905 reviews 8.7/10 Service
  • 13 reviews 7.5/10 WiFi
  • 509 reviews 4.9/10 Cleanliness
  • 274 reviews 6.7/10 Value
  • 213 reviews 6.4/10 Breakfast
  • 178 reviews 2.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.