ibis Valladolid 2 stars

Customer review rating (ALL Rating) 4.4/5 562 reviews

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ibis Valladolid - Image 1
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Avenida del Euro, 7, Centrolid, 47009 VALLADOLID, Spain

Description

Hotel extras

  • Renovated in 2024, our hotel offers modern design and cozy comfort.

  • Pets allowed, inquire about additional fee

  • Strictly non-smoking hotel

  • Restaurant and snack bar service open 24 hours a day

  • Free parking garage and electric car chargers

Our accommodation(s)

Hotel location

ibis Valladolid

Avenida del Euro, 7, Centrolid
47009 VALLADOLID
Spain

GPS:41.674191, -4.719223

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

POPEAT

Modern restaurant with a current and exciting menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  562 reviews

TripAdvisor Rating  3.8/5  887 reviews

Customer review rating 4.0/5

Linda P. Couples - Confirmed reviews ALL

We always stay here en route to Santander and the ferry, always a good stay

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Always stay travelling to/from Santander. Great for our Labrador being near the excellent park just over the river. Staff always very welcoming and professional, food excellent, rooms always very clean. It is the best Ibis we have stayed at.

Dear David, Thank you for your kind words regarding your recent stay at ibis Valladolid. We are delighted to hear that you enjoyed our location, the welcoming atmosphere, and the cleanliness of our rooms. Your positive feedback motivates our team to maintain high standards. It is always a pleasure to welcome you to our hotel and we hope to continue welcoming you back in the future. Best regards, Esther F. Deputy manager

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Excellent location, excellent breakfast choices and for an evening meal also. Staff superb as always.

Dear David, It is a pleasure to always welcome you to our hotel! Thank you so much for your kind words! We’re thrilled to hear that this was the best ibis you’ve stayed at. It’s wonderful to know that you enjoyed the location, the variety at breakfast and dinner, and found our team friendly and professional. Cleanliness is a top priority for us, so we’re glad it stood out during your stay. We truly appreciate your feedback and hope to welcome you back again soon! Best regards, Esther F. Deputy manager

Customer review rating 4.0/5

Paul S. Couples - Confirmed reviews ALL

Hotel is well located. We no longer eat in the restaurant, which we used to eat in. On a previous visit, it seemed that the restaurant was very busy and I was served what could only be described as a junior portion. When I questions the waitress where was the rest of my meal she said that was all of it. I think that due to the level of clients there was not enough food available. But instead of saying that my food choice was not available the order was still taken. I think there is room for improvement in the dinner service and believe that Ibis should look at a major review of the restaurant system. You are missing a great chance to improve your standing. The restaurant should be an attraction.

Dear Paul, Thank you very much for your honest and detailed feedback. We're truly grateful that you’ve chosen to stay with us multiple times and that you appreciate our location and accommodation. We’re genuinely sorry to hear about your disappointing experience in the restaurant. I'm sure the kitchen didn't serve you an incomplete portion of food, otherwise you would have been informed that it wasn't available. However, this lets us know that perhaps some of the portions we serve of some dishes aren't sufficient, creating that impression in customers. Therefore, the amount served on each plate will be reviewed with the kitchen. Your comments have been shared with our management team, and we’ll be reviewing our processes to ensure better service and portion control, even during busy periods. We truly hope to welcome you again and offer you an improved dining experience that matches the quality of the rest of your stay. Best regards, Esther F. Deputy manager

Customer review rating 5.0/5

James W. B. Friends - Confirmed reviews ALL

Very Good

Dear James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Esther F. Deputy manager

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Other web-users rate our hotel

  • 410 reviews 7.2/10 Location
  • 551 reviews 7.1/10 Room
  • 547 reviews 8.4/10 Service
  • 326 reviews 8.6/10 Breakfast
  • 227 reviews 8.9/10 Cleanliness
  • 72 reviews 7.9/10 Amenities

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.