Mercure Troyes Centre Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 1,720 أراء

نضمن لكأفضل سعر
Mercure Troyes Centre Hotel - Image 1
Mercure Troyes Centre Hotel - Image 2
Mercure Troyes Centre Hotel - Image 3
Mercure Troyes Centre Hotel - Image 4
11 rue des bas Trévois, 10000 TROYES, France

الوصف

خدمات الفندق الإضافية

  • The Cotton bar, our new Champagne bar open 7 days a week

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES
France

نظام تحديد المواقع العالمي (GPS):48.292657, 4.079443

الهاتف
فاكس +33 3 25 46 28 27

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Cotton Bar

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH (EUR 29/person) upon reservation.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  1,720 أراء

تقييم TripAdvisor  4.5/5  1,067 أراء

2024 شهادة تميّز

A Return Visit to Troyes

ملاحظة Tripadvisor 5.0/5

Jonah1999 Couples - تقييم TripAdvisor المعتمد

Our second visit to Troyes and our second stay at the Mercure. A one night stopover on our drive through France to the UK after a trip to Spain. The hotel carpark is easily accessible and had ample space on this visit and an earlier one in May. The hotel is modern and well appointed and our Privilege room was very comfortable with a small terrace overlooking the street. We didn’t eat in the restaurant but the city centre is only a short walk away where there are plenty of restaurants and bars. As an Accor Silver points member I qualify for complimentary drink, in most Accor hotels this privilege has always been extended to my sweetheart Michelle - on this occasion there was only one drink per room permitted - a little bit disappointing but it didn’t diminish our overall satisfaction too much. Hope to visit again in 2025.

Great experience!

ملاحظة Tripadvisor 5.0/5

Stephen P Couples - تقييم TripAdvisor المعتمد

First class experience. Safe and secure underground car parking. Warm welcome from excellent receptionist. Short walk to the town centre. Spacious airy clean bedroom with a very comfortable bed! Lovely bar area with nice outdoor courtyard. Really enjoyed our stay here.

Very good option in Troyes

ملاحظة Tripadvisor 4.0/5

seasonedvisitor تقييم TripAdvisor المعتمد

Rooms are ample and quiet. Our room do not have windows, except on the roof so you can not see outside. Beds are comfortable and bathrooms are good. Go to downtown is about 10 minutes walking, it is beside a shopping mall. Parking is good but difficult to access. Personnel is very friendly.

Great stay

ملاحظة Tripadvisor 5.0/5

panatlantic العائلات - تقييم TripAdvisor المعتمد

Lovely hotel perfect for stopovers. Spotlessly clean. Easy secure parking next to hotel. Lovely staff. Very nice bar and also great courtyard outside for a drink. Snacky meals available. Wonderful breakfasts. 10 minute walk into town with its many restaurants.

Just so rude

ملاحظة Tripadvisor 1.0/5

F8236YDcarolinek العائلات - تقييم TripAdvisor المعتمد

1. Rudest staff 2. Problem with the room. 3. Even ruder Director /Manager. The bad vibes from the “head of reception” began before we even arrived when I called to check the arrangements as we were sharing a suite with our 2 kids. She told me I had not booked a suite, but instead a different type of room that didn’t suit us (or correspond to my booking confirmation). She refused to even check my reservation details and when I asked for the manager she said no. She was ahead of Reception. End of. Only when I called central customer services for Accor and called back from a different number ?she was apparently screening my calls) did she answer the phone and I had to persuade her strongly to address the questions in my email - regarding the size of the cot etc. And if they had a bed guard. Nothing unusual you would have thought. Then on arrival there was a very loud noise coming from inside the partition wall and the two people on reception couldn’t resolve it. On the way up to the room one said to the other - in front of my husband who speaks French - “ah, I don’t want to spend all night with them”. They couldn’t fix it, and called the manager who came armed only with a phone torch. When I pointed out it was past 11pm, my 2 and 4 year olds needed to sleep and clearly we needed an alternative solution - I encouraged him to be pragmatic as it was clear he wasn’t able to break into the wall to find the issue - he shouted at me that I was talking too much and stormed off. When I told him he should not speak to me this way he shouted more, saying we were not the only guests in the hotel, and that was it. The saving grace was that he took the charge for the room and the noise died down after an hour or so - but it left a very bad taste in our mouths and honestly I was just horrified by the lack of apology or grace in handling the situation. Not a great start to the holiday.

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Troyes

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.