ibis Брюссель Центральный Вокзал Midi 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 2 131

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Rue d'Angleterre 2-20, 1060 БРЮССЕЛЬ, Бельгия

Описание

Особенности отеля

  • Бесплатный WIFI

  • 50 м от Южного вокзала (поезда Thalys / Eurostar / ICE / метро)

  • В шаговой доступности от центра города

  • Просторные номера с ванной комнатой (24 м²)

  • Континентальный завтрак - шведский стол

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Расположение отеля

ibis Брюссель Центральный Вокзал Midi

Rue d'Angleterre 2-20
1060 БРЮССЕЛЬ
Бельгия

GPS:50.835884, 4.338784

Телефон
Факс +32 2 541 44 45

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

BAR

В баре The Bar вам предложат местное бельгийское пиво, вино, коктейли и закуски (пицца, паста, чипсы).

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 2 131

Рейтинг TripAdvisor  3.5/5  Отзывов: 2 610

Hotel OK, location very rough.

Примечание: Tripadvisor 3.0/5

U2Nutter007 Реальные отзывы TripAdvisor

So, where do I start with this one...well, we were excited to go to the Christmas Markets and experience the cukture of Brussels. This excitement would be short lived and soon turn into apprehension and regret. Arriving at the Eurostar Terminal, we stepped off the train and were immediately greeted with the overpowering smell of urine. We left the terminal and took the wrong exit. Top tip No.1 aim for the exit marked Rue Du Angleterre, that will take you right to the hotel...Turn right at the top and 20m away is the entrance to the hotel. Do this and you will avoid the rows of immigrants lining the street, openly drinking alcohol and smoking cannabis. A personal highlight was the man who opened what looked like an electric cupboard, and then started whip pit his member and proceed to openly urinate. It was like walking through an African shanty town in the Walking dead. So, onwards to the safety of the hotel. Check in was simple enough and we got to our room which was OK. Sadly, no hot drink making facilities for tea or coffee. Room was a good size. The view, well, that was of a block of flats opposite. I had to wait until 5pm til the var opened to get a cup of tea, only to be told to come back by the barman as he was cleaning the machine. There was a kettle and microwave on the bar that was free to use. Top tip No. 2... bring a mug and tea bags with you. (The barman gave me a mug, tea bag and milk and inmade it myself). So, later on after a bit of sightseeing, we decided that rather than go out to eat, we would eat at the hotel...well that was the plan until the barman had a good moan how he was on his own and didn't have time to cook/make food and then told us to go to the restaurant 50m.down the road. Bemused, we did, but sadly there was nothing that an 8 year old would eat on the menu...same with the next place 100m away, so we returned and the barman begrudgingly made us two pizzas off the snack menu. The next morning, it was breakfast. We got to the podium and met the most grumpy woman ever. She had her phone on , earpiece in and it was like we were an inconvenience. You aren't shown to a seat and its a bit of a free for all. There was no normal tea, only herbal. I asked for normal "black tea" as they call it, only to be told "NO...NO BLACK TEA FOR YOU. JUST WHAT IS THERE!" So that was that! The breakfast was a buffet affair and was fine with lots of options, typical of the continent. Cooked.options, cereal, self serve waffle making and randomly, one morning there was lasagne! That was a new one! This theme of grumpy staff would continue throughout our stay. With the exception of reception, the staff where all attached to their phones, rabbiting away to someone. I never once saw the security guard not be on his phone at any of the various points throughout the day. The end of our 2 night stay came and we asked about luggage storage. As other have noted, this is not free. You need coins. Lockers are between 3 to 7 euros each dependant on size of locker. You need to get there early.for the large ones...and if you open it, before you are ready, you'll have to pay again! The hotel was clean and comfortable but lacked the basic tea making facilities in the room. The general area where the hotel is located is convenient for the Metro and Eurostar. The actual location is really run down and a dump. Graffiti everywhere, gangs of Africans off their faces on drink/drugs and begging. I can't believe the Belgian authorities haven't gripped this up and allowed this to be the first impression people will get of Brussels! Would I stay here again? Well, I'm not in a rush to go back to Brussels anytime soon and whilst the hotel itself was OK if I had to go back, I would go closer to the Grand Place and pay a bit extra.

Location only

Примечание: Tripadvisor 2.0/5

TravelLover317 Семьи - Реальные отзывы TripAdvisor

What a surprise in finding out no free storage service is available but paying using coins in the different lobby level. Spend 15 to 20 mins to figure how to get it worked with limited choices of available storage sizes and going back n forth to the reception exchanging coins with cards not accepted. Staff is cool without greeting or smiling and the area is questionable with a full time security guard on site in the lobby. Room is basic but ok for an overnight stay.

Dear TravelLover317, Thank you for taking the time to share your feedback. We are pleased that you found our location convenient for your travels, being situated just opposite the Brussels-South railway station and within a 20-minute walk from the Grand Place and the historical heart of Brussels. However, we regret to hear about your disappointment with the luggage storage service. Our luggage room is available for a fee, which helps to maintain the security and upkeep of the facility. Nevertheless, we understand the inconvenience you experienced and will look into ways to improve this service for our guests. We are also genuinely sorry if the service you received from our staff did not reflect the warm and welcoming spirit we strive for. We will follow up on this with our team to ensure every guest is greeted with the friendliness and professionalism they deserve. Furthermore, while we take pride in our high standards of safety, we apologize if the presence of a security guard in the lobby made you feel uneasy. Nonetheless, we hope that your room provided you with the comfort needed for a good night's rest during your overnight stay. We hope that you will return in the future for a more enjoyable stay. Best wishes for 2025! Kindest regards, Christophe Lac, Hotel Manager

Ok hotel but train station area is not safe

Примечание: Tripadvisor 4.0/5

onlyfinchy Семьи - Реальные отзывы TripAdvisor

Hotel is ok. Standard ibis. Jsut opposite the train station which is convenient. But the area is not safe. The street next to it has fun shots the night before. Some streets are very very dirty. But it’s not the hotel’s fault of course. Some walk required if you want to go to the grand place.

Dear "Onlyfinchy", Thanks for your review about our hotel. We are pleased that you found our location right opposite the train station convenient for your travels. However, we understand your concerns regarding the safety and cleanliness of the immediate surrounding area. While these elements are indeed beyond our control, we strive to provide a secure and welcoming environment within our premises. Additionally, we regret that the distance to the Grand Place did not meet your expectations. Our central location is usually appreciated for its proximity to various attractions ; it's only 10' to get to Grand'Place with the Metro and we apologize if this was an inconvenience to you. We hope you managed to take advantage of our comfortable rooms and the various amenities we offer, such as our selection of local Belgian beers and the ibis-flavoured gin exclusively available during the summer. We are hoping to welcome you back in the future. Merry christmas, Christophe Lac, Hotel Manager

Poor

Примечание: Tripadvisor 1.0/5

L-a H Реальные отзывы TripAdvisor

Not a great experience, bit of a walk from everything, our room had a smoker in it before us and the room was stink.and the smell was still coming from the bed.the area this hotel was in was not safe and was extremely run down. Not safe at night time.

Dear Tripquee, Thank you for taking the time to provide this feedback. We regret to hear that your stay was not up to the expected standard. Our guests' comfort is of the utmost importance, and we apologize for the inconvenience caused by the scent in your room. We always strive to provide clean and fresh accommodations, and it seems we fell short in this instance. Additionally, we understand your concerns regarding the surrounding area. We take safety seriously, and while we are located in a vibrant part of the city that is in the process of development, we want to ensure all guests feel secure during their stay. Regarding the location, we are situated opposite the Brussels-South railway station, which offers convenient access to international trains and public transport that connect to various parts of the city, including the historical heart of Brussels. We look forward to welcoming you very soon. Best regards, Christophe Lac, Hotel Manager

Awful place

Примечание: Tripadvisor 1.0/5

Fonzie G Реальные отзывы TripAdvisor

Awful Checked in at 5 , gave me the room ,got inside ,the sheets were still the night before, rubbish in the room ,towels in bathroom had someone's BLOOD on them . No alergie matrix at breakfast. My daughter has a peanut alergie. Hideous experience

Dear Fonzieg2022, Thank you for taking the time to provide this feedback. We are deeply sorry to hear about the issues you encountered during your stay. The condition of the room you described is certainly not up to our high standards of cleanliness and guest satisfaction. We understand the distress that unattended rooms and inadequate bathroom linen can cause, and we apologize for this oversight. Concerning the breakfast options, we aim to cater to all our guests' dietary needs, including offering allergy-friendly choices. We regret that we did not meet your expectations in this regard and will look into improving our selection to better accommodate such requirements. Please send us an e-mail (h3152-fo@accor.com) with your real name to enable us to identify you and to understand what happened at check in time with you room's attribution. We are sincerely sorry that the service did not meet your expectations. We will follow up on this with our team. We look forward to welcoming you very soon in one of our establishment. Best regards, Christophe Lac, Hotel Manager

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Другие интернет-пользователи оценили наш отель

  • 2 629 Отзывов 8.5/10 Расположение
  • 2 529 Отзывов 6.9/10 Номер
  • 1 735 Отзывов 7.8/10 Сервис
  • 49 Отзывов 7.5/10 Интернет
  • 1 076 Отзывов 6.2/10 Чистота
  • 849 Отзывов 7.9/10 Завтрак
  • 6 Отзывов 8.6/10 Бассейн

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