Novotel Genève Centre 4성

고객 평점 (ALL 평가) 4.5/5 3,113 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
Novotel Genève Centre - Image 3
Novotel Genève Centre - Image 4
Rue de Zurich 19, 1201 GENEVA, Switzerland

호텔설명

호텔 추가 정보

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

숙박

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호텔 위치

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

전화
팩스 +41 22 909 90 01

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,113 리뷰

TripAdvisor 평가  3.5/5  1,724 리뷰

Great hotel, awful location

트립어드바이저 평점 3.0/5

niamh a TripAdvisor 인증 리뷰

Hotel itself is well maintained and comfortable. The majority of staff are very polite, well mannered and helpful. But I absolutely would not recommend for families or couples. The hotel is situated very close to the airport and train station but I really wouldn’t recommend due to the noise, possibly worse as we were only on the first floor. 2/3 nights were spent awake listening to shouting and screaming until 3am from the street (Rue De Berne) directly outside our window. On our last night we were woke up at 2am to screaming and fighting virtually right outside our window. Men banging cars, screaming at each other, luggage being thrown around etc. As 2 women we didn’t feel completely safe here.

Dear Niamh, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel well maintained and comfortable, and that our team's politeness and helpfulness stood out during your stay. It is always encouraging to know that our efforts to provide a high-quality experience are appreciated. However, we regret to hear about the disturbances you encountered due to street noise. We understand how important a quiet environment is for a restful night, especially when traveling with family. Our hotel does offer quieter rooms on higher floors or facing the courtyard for a more serene experience. Additionally, we provide earplugs and have taken measures such as double-glazed windows to reduce noise intrusion. For future visits, we recommend requesting a room in these quieter areas when making a reservation, and we will do our utmost to accommodate your preferences. Finally, we hope that the central location of our hotel, within walking distance to the train station and close to Geneva's beautiful lake and attractions, provided some convenience to your visit. For families seeking a peaceful atmosphere, a short walk to the right upon exiting the hotel leads to the lakefront, offering a variety of family-friendly activities. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Nicolas Goureau General Manager

Another good stay

트립어드바이저 평점 5.0/5

la_viajera_constanta 비즈니스 - TripAdvisor 인증 리뷰

Have stayed here a few times on trips to Geneva and it has always been a good experience. Location is convenient for walking to train station and lake with plenty of restaurants nearby. Room and bathroom are a reasonable size. Coffee maker, safe deposit and fridge in room. Good size towels and Rituals toiletries in bathroom. Note there is body lotion but no hair conditioner, which I find a bit random (there is a Body Shop at the train station which sells travel size products if you get stuck). The hairdryer is hidden in one of the drawers next to the desk! Also really appreciate having a proper wardrobe with a door to hang clothes in rather than an open rail. Front desk team are excellent, friendly and helpful. Also a big thank you to the fabulous housekeeping team. I didn't have breakfast but did eat in the hotel restaurant one evening. Very nice ambience and good food (see review for "Novotel Cafe" - although now called GourmetBar Novotel). Room service options seem very limited though. OK gym for a hotel, two treadmills, cross trainer and weights. There is also a spa, although I've never tried it. Also have to really commend the measures the hotel/Novotel chain are taking to reduce their environmental impact e.g. no more single-use plastics. For me a very good experience and will definitely stay here again next time I'm in Geneva.

Dear Constanta, We are truly grateful for your detailed feedback on your recent stay at Novotel Genève Centre. We are delighted that you had such a wonderful experience at our hotel. It's fantastic to hear that you found our rooms and bathrooms to be of a good size. We take pride in providing comfortable accommodations for our guests. We're pleased that you appreciated our in-room amenities, including the coffee maker, safe deposit box, and refrigerator. Our goal is to ensure that our guests have everything they need for a comfortable stay. We are constantly working on improving our offerings to cater to our guests' diverse needs. Your feedback is valuable and will be shared with our food and beverage team for consideration in future menu planning. Nonetheless, we're thrilled that you enjoyed the ambience and cuisine at our GourmetBar. Our restaurant team strives to create a pleasant dining experience for all our guests. We're also happy that you found our front desk and housekeeping teams to be excellent. Our staff's dedication to providing top-notch service is a cornerstone of our hospitality. Finally, we appreciate your recognition of our environmental initiatives. As the first hotel in Europe to receive 'The Pledge' certification, we are committed to reducing food waste and implementing sustainable practices throughout our operations. We look forward to welcoming you back to Novotel Genève Centre on your next visit to Geneva. Best wishes, Nicolas Goureau General Manager

친절한 직원들로 받은 환대

고객 평점 4.5/5

전태연 가족 - 전체(All) 통지 확인

프런트데스크의 직원이 매우 친절하고 상세히 설명을 해주어 열러 혜택을 즐기며 지낼 수가 있었음.

님, 우선 저희 호텔을 방문해주셔서 감사합니다. 직원들의 친절함과 상세한 설명, 그리고 다양한 혜택을 즐기셨다는 소식을 듣게 되어 매우 기쁩니다. 저희 호텔은 고객 서비스의 품질을 매우 중요하게 여기며, 모든 고객님들께 최상의 경험을 제공하기 위해 노력하고 있습니다. 인터넷 속도의 경우, 관련 부서와 공유하여 개선할 수 있도록 하겠습니다. 소중한 의견 감사합니다. 부디 제네바에서 편안한 여행 되셨길 바랍니다. 다음에 제네바을 여행하신다면, 저희 호텔을 한 번 더 방문해주세요. 감사합니다. Nicolas Goureau General Manager

위치가 좋음, 서비스가 좋음

고객 평점 5.0/5

강현구 비즈니스 - 전체(All) 통지 확인

지원들의 응대와 요청사항에 대한 빠른 피드백에 감사합니다.

님, 우선 저희 호텔을 방문해주셔서 감사합니다. 호텔의 서비스와 직원들의 응대에 만족하셨다니 매우 기쁩니다. 저희는 항상 고객님들께 최상의 서비스를 제공하기 위해 최선을 다하고 있습니다. 인터넷 연결 속도에 대해 말씀해 주셔서 감사합니다. 해당 부분은 관련 부서와 점검하여, 앞으로 더 나은 연결 속도를 제공할 수 있도록 지속적으로 개선해 나가겠습니다. 마지막으로, 호텔의 위치와 청결도에 대한 칭찬의 말씀 감사합니다. 저희 호텔은 제네바 중심부에 위치하고 있으며, 노트르담 대성당, 팍퀴 목욕탕, 브룬즈윅 영묘 등 주요 관광지와 도보 10분 거리에 있습니다. 다음에 제네바을 여행하신다면, 저희 호텔을 한 번 더 방문해주세요. 감사합니다. Nicolas Goureau General Manager

Can't fault it

트립어드바이저 평점 5.0/5

Zoltán F Couples - TripAdvisor 인증 리뷰

This is always our go to hotel in Geneva. Conveniently located, yet very quiet rooms and great view from the Top Floor. The service was fantastic, special thanks to Adele and Gregory. The hotel seems to invest greatly into sustainability too, which was obviously displayed at their breakfast selection.

Dear Zoltan, Thank you very much for this kind review of your recent stay. We are genuinely delighted to hear that your stay at Novotel Genève Centre consistently meets your expectations and that our efforts towards sustainability have not gone unnoticed. We are thrilled that you enjoyed the tranquility of our rooms, the breathtaking views from the higher floors, and the quality of service provided by our team members, Adele and Gregory. It is wonderful that our breakfast selection, which reflects our commitment to sustainability, added to the enjoyment of your stay. Our central location, offering proximity to Lake Geneva and various city attractions, is something we are very proud of, and we are glad it contributes positively to your visits. We look forward to seeing you again soon. Best regards, Nicolas Goureau General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,117 리뷰 8.8/10 위치
  • 1,284 리뷰 7.3/10 객실
  • 1,342 리뷰 8.5/10 서비스
  • 19 리뷰 8.3/10 인터넷 가격
  • 636 리뷰 8.3/10 조식
  • 540 리뷰 8/10 청결도
  • 42 리뷰 5.9/10 음료

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