Novotel Genève Centre 4성

고객 평점 (ALL 평가) 4.4/5 2,842 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
Novotel Genève Centre - Image 3
Novotel Genève Centre - Image 4
Rue de Zurich 19, 1201 GENEVA, 스위스

호텔설명

호텔 추가 정보

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

숙박

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호텔 위치

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
스위스

GPS:46.211635, 6.147291

전화
팩스 +41 22 909 90 01

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMETBAR BY NOVOTEL

The Novotel Geneve Centre offers a contemporary bar with a modernist touch. This is the ideal place for business appointments or drinks with friends.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,842 리뷰

TripAdvisor 평가  3.7/5  1,747 리뷰

Housekeeping let the hotel down

트립어드바이저 평점 3.0/5

Lilylen 가족 - TripAdvisor 인증 리뷰

I stayed at Novotel Geneva for 5 days, and overall it was okay. The best thing about it is definitely the location — it’s right by the train station, so getting around was really easy. What let it down for me was the housekeeping. Condiments weren’t topped up at all during the stay, the bed cover wasn’t changed even though it had a visible mark on it, and the rubbish on the table was left there. Even a dirty glass I used stayed in the room the whole time. The hotel itself is fine, but the housekeeping really needs improving.

Dear Lilylen, Thank you for your review of your recent stay. We are pleased our central setting facilitated your travels around Geneva. We regret the inconsistencies in room upkeep and will reinforce our protocols to ensure thoroughness. We hope to be able to welcome you for an improved experience in the future. Best wishes, Gregory Viandaz Operations Manager

Average

트립어드바이저 평점 3.0/5

Cruiser04444240837 TripAdvisor 인증 리뷰

The experience was average. The buffet isn’t worth it, and the hotel’s only advantages are its cleanliness and nice location. Everything else is ordinary and outdated, especially the gym and the sauna

Dear Guest, We are grateful to you for taking the time to send us your review. We are pleased you appreciated the upkeep of our accommodations. That said, we sincerely regret that some aspects of your stay did not meet your expectations. We note your feedback regarding our dining options and recreational facilities. Nonetheless, we are delighted our central setting proved convenient for your visit. We'll be pleased to welcome you back. Best regards, Gregory Viandaz Operations Manager

Decent, could be better with a bit of effort

트립어드바이저 평점 3.0/5

horacel170 TripAdvisor 인증 리뷰

Location is good insofar as 5 minute walk from Cornavin Station, Lake and restaurants, but in a fairly nondescript and seedy area. Cleanliness standards very good. Executive room has most of the things you need, however, mattress too firm and pillows too small and hard and carpet/curtains./balcony tired. Bathroom OK, but poor use of space and no-one likes a shower over the bath. Good variety for breakfast, but might be nice to ring the changes on the hot items as it gets a bit samey. Most staff helpful, but things allowed to run out at breakfast and periods in the evening when the barman disappears completely. Pricewise, not as expensive as some of the other options in town.

Dear Horacel170, Please accept our thanks for this review following your experience at our hotel. We are delighted to know you found our location convenient for exploring nearby attractions like Cornavin Station and the lake. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your comments about the bedding and room furnishings have been noted, and we will review these areas to enhance comfort. We appreciate your feedback on breakfast variety and will look into rotating our hot selections more frequently. Nonetheless, it is heartening to hear you enjoyed the cleanliness of your room and found most of our team helpful. We genuinely hope to welcome you back for a more seamless experience. We hope to see you on a future occasion for another lovely experience. Kindest regards, Gregory Viandaz Operations Manager

Not recommended

트립어드바이저 평점 2.0/5

Myla60 가족 - TripAdvisor 인증 리뷰

Big clear rooms but … At the reception was not possible to receive the map. When we asked about good restaurant , the answer was - every place. Nobody helped us with the luggage, although we asked for. Very bad surrounding. Working girls next to the corner all the day.

Dear Guest, Thank you for writing a review. We're pleased you found our rooms spacious and well-appointed. However, we sincerely apologize that several aspects of your experience fell short of expectations. While luggage assistance is available upon request, we regret this wasn't clearly communicated during your stay. Regarding dining options, our team typically provides curated recommendations - we'll reinforce this practice. For future visitors seeking quieter surroundings, turning right after exiting leads directly to family-friendly lakeside areas within a 5-minute walk. We hope to see you again in the future. Kind regards, Gregory Viandaz, Operations Manager

Pleasant stay , nice sfaff !

트립어드바이저 평점 4.0/5

W1453JGpault 비즈니스 - TripAdvisor 인증 리뷰

Evening arrival , check in was fairly quick although the staff looked smart and their white shirts none of them wore name badges! Pleasant lobby with boutique style decor ! Four main lifts / elevators but quite small for inside ! Nice well appointed room , well equipped and clean . Very nice shower and stream proof / heated mirror ! and fairly non slip shower floor . Clean comfortable bed and nice pillows , fairly well soundproofed windows, air conditioning, fairly quiet . Decent WIFI signal. Slept well . The area around the hotel has bars and some small convenience store nearby , at night the area is lively and vibrant with some ladies of the night in the area ! I felt very safe and no one hassles or bothered me . I did not try the bar / restaurant but both looked pleasant enough I used the TooGoodToGo app to get a 4.90 Swiss francs breakfast( take out ) from the nearby IBIS hotel . The Novotel was clean , staff were all courteous, friendly and professional, room was clean comfortable and quiet.

Dear Guest, Thank you for your positive review. We're delighted you appreciated our renovated rooms with modern comforts like the heated mirrors and effective soundproofing. Our team takes pride in maintaining spotless accommodations and is always available to ensure every detail meets expectations. While we regret any inconvenience with elevator capacity during peak times, we're pleased to note our eight-floor property offers multiple lifts and courtyard-facing rooms for quieter stays. Regarding the neighborhood vibrancy, families might enjoy turning right from our exit to discover lakeside activities within a 5-minute walk. Finally, we're grateful you highlighted our staff's courteous service. Their dedication to creating welcoming experiences remains our greatest pride, and we hope to welcome you back to explore our spa facilities on your next visit. All of the team look forward to seeing you again in the future. Best regards, Gregory Viandaz Operations Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,156 리뷰 8.9/10 위치
  • 1,274 리뷰 7.2/10 객실
  • 1,414 리뷰 8.6/10 서비스
  • 19 리뷰 7.8/10 인터넷 가격
  • 620 리뷰 8.3/10 조식
  • 505 리뷰 8.3/10 청결도
  • 74 리뷰 8.2/10 음료

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