柏林查理检查站美居公寓酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,249 评论

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柏林查理检查站美居公寓酒店 - Image 1
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柏林查理检查站美居公寓酒店 - Image 4
Schuetzenstrasse 11, 10117 柏林, 德国

描述

酒店其他优惠

  • 套房和客房面积为 30 至 80 平方米不等，许多房间带有阳台或露台

  • 步行片刻即可到达查理检查站、弗利德里希大街和御林广场

  • 酒店内全面禁止吸烟（仅可在阳台/露台吸烟）

  • 身心放松，让美食与醇酒陪伴您。葡萄酒、冷盘和小吃

我们的客房

酒店位置

柏林查理检查站美居公寓酒店

Schuetzenstrasse 11
10117 柏林
德国

GPS:52.508738, 13.393399

电话
传真 +49 30 20632111

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You（好好放松 - 美食美酒与您相伴）。一切皆在名字中：坐下来，按照您的方式悠闲小酌，享用美食，静心工作。别忘了，放松会带来积极效果 - 为您带来灵感，催生卓越的想法、明智的决策和愉快的谈话。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,249 评论

TripAdvisor 评级  4.5/5  3,929 评论

卓越奖 2024

Excellent hotel and large rooms

Tripadvisor 评级 5.0/5

International_Visit 经 TripAdvisor 认证的评论

We stayed in a superior suite with double bed and sofa bed. It was very large with a separate bedroom which was huge and a separate living room. Was a great place to stay. Very convenient location. Staff were very helpful.

Lovely hotel poor customer service

Tripadvisor 评级 3.0/5

X4835TBlisaj 经 TripAdvisor 认证的评论

We had a bad start to our three day trip with our flight being diverted and we did not arrive at the hotel until 1 30 am. We were very tired and hoped for a fast check in but was told we owed an extra 680 euro which was a shock as we had already paid approx 360 euros. The guy on reception told us the amount we had paid was just for one night and asked us to pay the rest. We spent half an hour discussing this until we finally said we needed to sleep and would discuss in the morning. I didn’t sleep as was worrying about what had happened however the receptionist the following day advised we owed nothing and didn’t understand why we were told different. She told us to go and enjoy breakfast. I asked if this was included and she advised yes. The next two days were enjoyable, our room was lovely however on checking out we were told to pay an extra 150 euros for breakfast x 3. I explained reception had told us it was included but the guy on reception told us he was sorry but there was a lack of training in the hotel and they were wrong and we had to pay. I didn’t want to ruin the holiday by having a row but felt upset about the treatment from the reception team. The cleaners and breakfast staff were very good however with the rooms being very clean and a good choice of breakfast available. Just be careful when checking in and out.

Midweek Break 🇩🇪

Tripadvisor 评级 4.0/5

Meandmymonkeys 经 TripAdvisor 认证的评论

Good Hotel in a quiet location despite only being a 5 minute walk from Checkpoint Charlie and the U Bahn station. Large rooms complete with, strong free WiFi, fridge and a cool decor. Make sure to bring swimwear to use the sauna on the top floor to relax after a day of sightseeing. The hotel bar has a selection of local draft beers. The Bitburger is extremely good! All main sights in Berlin are walkable from this hotel. A really good base to explore the city.

Great Hotel

Tripadvisor 评级 5.0/5

Dangei 经 TripAdvisor 认证的评论

This was a great hotel. Stayed here for the Berlin Marathon, and it was perfect. The location is great, walking distance to many attractions. Easy access to the transit. The rooms were large and comfortable, and it was a very clean hotel. The breakfast buffet was amazing. One of the best I have ever had.

Stay away

Tripadvisor 评级 1.0/5

rajupras 经 TripAdvisor 认证的评论

The good points first. Great location, 2 minutes walk from checkpoint Charlie. Now the bad. We reached correctly at 3, their check in time. Rooms were not ready , we were asked to wait 30 minutes. After 30 minutes, when we went to ask them , they said 15 more. At that point, we said that it was not right. So they gave a room. This was a twin one and not a double, which was our booking. Then we said that this was not our booking, they said come down, we will give you another.This time, it was a double , but a much smaller room with the toilets also out dated. So, when we phoned and told them, they said come down again. At that point, we said you come and show it, we cannot go down again, This was again the same as the first. So, now we opted for the smaller one. No apology for making us wait, short changing us. Felt cheated. Bad choice.

Dear Rajupras, I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within ourcheck-in procedures. Sorry to also learn that our hospitality was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. Best regards, Jessica Matschke, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,145 评论 9.6/10 位置
  • 1,415 评论 8.3/10 房间
  • 1,018 评论 8.5/10 服务
  • 37 评论 4.5/10 上网
  • 1,028 评论 8.7/10 舒适度
  • 612 评论 8.4/10 早餐
  • 413 评论 6.8/10 清洁度
  • 259 评论 7.2/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。