柏林城市美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,529 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 停车场可直通酒店

  • 供应各式各样的自助早餐。夏季,您还可以在花园休闲放松

  • 现代化的客房,配备空调,面向庭院

  • 功能齐全的会议室,可容纳 150 名与会者

  • 具有当地风味的菜肴,菜品经常更换

我们的客房

酒店位置

柏林城市美居酒店

Invalidenstrasse 38
10115 柏林
德国

GPS:52.53024, 13.381882

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RELAX - FOOD, DRINKS & YOU

RELAX 餐厅为您奉上食品和饮品,您将发现不断更新的当地和国际菜肴。您还可以搭配美居精选葡萄酒。后会有期!

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,529 评论

TripAdvisor 评级  4.0/5  1,859 评论

卓越奖 2023

no help with our cancelation caused by force majeure

Tripadvisor 评级 1.0/5

Sebastiaan R 经 TripAdvisor 认证的评论

I am dissapointed about the way I am treated by the hotel. I Booked a room and due to a strike of the train personal in whole Germany, I can't come to Berlin. In stead of coming to a solution with me to postbone our stay, for example. They are not willing to do anything at all. I'll have to pay 90% of the original price to cancel my booking.

A great base for a visit to Berlin.

Tripadvisor 评级 4.0/5

Clare C 家庭住宿 - 经 TripAdvisor 认证的评论

We enjoyed our stay at the Mercure Hotel Berlin City. Some of the criticisms of this hotel are valid (the pillows were a bit lumpy and the bathroom in our non-smoking room smelled a little of smoke) but on balance this is a great spot to stay in Berlin. The location is very convenient to many attractions, the rooms were clean and the buffet breakfast was delicious. Any negatives of the hotel are well compensated by the friendly and helpful staff.

Okay Hotel but poor service for loyalty customers

Tripadvisor 评级 3.0/5

Volker D 经 TripAdvisor 认证的评论

Hotel ist okay, nice standard, upgraded room was small but clean and relatively quiet, Wifi connection was average, wasn't offered High Speed Wifi at reception. Reception experience is also why only 3 and not 4 stars. I am a Platinum Member and was neither welcomed in a good way, nor offered a drink or an upgrade, booking was done through the app so it must have been visible in the system. Very disappointing it is so small to make the difference for your most loyal customers.

Great location close to restaurants amd sites.

Tripadvisor 评级 4.0/5

GapYrCol Solo travel - 经 TripAdvisor 认证的评论

Good size room and bathroom. Hotel is right next to a couple of museums, the central train station and bus terminal are less than a 10-15 min walk away or a couple of tram stops. The tram stops right across the street. Street noise from the room was negligible amd no issues with next soor neigjbors. Professional and helpful staff. Plenty of restaurants and a couple of grocery stores nearby. Part of the Berlin Wall and walk within 1km or so. Great location ose to many things.

This hotel is brilliant, ignore those fake reviews!

Tripadvisor 评级 5.0/5

BlueGrumpyBear 经 TripAdvisor 认证的评论

From the moment stepping into the hotel, there is a standard you expect of Mercure and it's met. Excellent service - especially from Natalie. Local character. Lovely fixtures and fittings. Tram is bang outside the door but soundproofing is such you would not know. All the staff we engaged with couldn't do enough, despite language barriers - ours, not theirs!! This has definitely been recently refurbished, hall areas and rooms high spec, clean. Bathrooms have all necessary stuff - lovely massive tubs of hand soaps, shower gel and hair dryer. Lots of storage. Good sized room for 2 friends traveling together - with separate luggage, stuff etc. The Aircon was fantastic despite fighting a 30c heatwave. Brilliant location for accessing the whole city, could not have booked a better room!

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其他网络用户评价我们的酒店

  • 1,757 评论 9.5/10 位置
  • 2,092 评论 7/10 房间
  • 2,016 评论 8.9/10 服务
  • 150 评论 5.7/10 上网
  • 1,143 评论 8.7/10 早餐
  • 1,043 评论 5.3/10 舒适度
  • 1,015 评论 7.5/10 清洁度
  • 244 评论 6.8/10 食物

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