Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 1.249 beoordelingen

Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 2
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 3
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4

Omschrijving

Extras van het hotel

  • Suites en kamers van 30-80 m², in veel gevallen met balkon of terras

  • Op een steenworp afstand van Checkpoint Charlie, Friedrichstrasse en de Gendarmenmarkt

  • Volledig rookvrij hotel (deels met balkon/terras)

  • ONTSPAN eten, drinken en uzelf. Wijn, vleeswaren en snacks

Onze accommodaties

Hotel locatie

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Duitsland

Gps:52.508738, 13.393399

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

RELAX - FOOD, DRINKS & YOU

Ontspan - eten, drinken & u. Zoals de naam al zegt, kunt u zitten, drinken en eten zoals u het graag wilt. Want ontspanning levert fantastische resultaten op. Inspiratie voor goede ideeën, goede besluiten en goede gesprekken.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  1.249 beoordelingen

TripAdvisor score  4.5/5  3.929 beoordelingen

Certificaat van uitmuntendheid 2024

Avis-klantbeoordeling 3.0/5

Thijs J. Gezinnen - ALL bevestigde berichten

Grote familiesuite, maar helaas slecht gebruik van de ruimte. Badkamer heel klein, toiletten heel klein, veel verloren ruimte.

Dear Thijs J., Thank you very much for your visit and for taking the time to tell us about your experience with us. We regret that your experience with your room and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 4.0/5

Hans J. Gezinnen - ALL bevestigde berichten

Prima centrale en rustige locatie op loopafstand van de Metro.

Dear Hans J., Thank you very much for your visit and for taking the time to review your stay with us. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager

Prijs - kwaliteit verhouding uitstekend

Tripadvisor-waardering 4.0/5

David V Gecertificeerde beoordeling door TripAdvisor

Mooie grote kamer op perfecte locatie voor Citytrip! Prijs - kwaliteit verhouding uitstekend. Op steenworp afstand van Checkpoint Charly. Schone kamer en sauna is fijne bijkomstigheid. Geen ontbijt gehad (veel bakkerijen in de buurt).

Dear davidv, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke, General Manager

Mooie grote familiekamer

Avis-klantbeoordeling 4.0/5

Henriette Gezinnen - ALL bevestigde berichten

4 nachten verbleven. Prima. Fijne, ruime familiekamer. Goede badkamer. Alles aanwezig. Kritische puntjes: dame bij receptie kan vriendelijker, kamers zijn warm, ramen kunnen open maar overdag wordt er beneden gerookt door medewerkers van bedrijf dat eronder zit. We keken uit op huurfietsen maar bij navraag werden die pas vanaf 1 april verhuurd. Vonden we bijzonder en niet klantvriendelijk.

Dear Henriette, Thank you for your visit, positive review, the nice feedback on the room, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager

Locatie en verblijf goed

Avis-klantbeoordeling 4.0/5

De H. Zaken - ALL bevestigde berichten

Prima kamer, prima service en vriendelijkheid van personeel. Locatie ook goed.

Dear De h., Thank you very much for your visit and for taking the time to review your with us. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.145 beoordelingen 9.6/10 Locatie
  • 1.415 beoordelingen 8.3/10 Kamer
  • 1.018 beoordelingen 8.5/10 Service
  • 37 beoordelingen 4.5/10 Wifi
  • 1.028 beoordelingen 8.7/10 Comfort
  • 612 beoordelingen 8.4/10 Ontbijt
  • 413 beoordelingen 6.8/10 Netheid
  • 259 beoordelingen 7.2/10 Voorzieningen

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