Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 1.230 beoordelingen

Beste prijs
garantie
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 2
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 3
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4
Schuetzenstrasse 11, 10117 BERLIN, Duitsland

Omschrijving

Extras van het hotel

  • Green Key duurzaamheidscertificaat

  • Suites en kamers van 30-80 m², in veel gevallen met balkon of terras

  • Op een steenworp afstand van Checkpoint Charlie, Friedrichstrasse en de Gendarmenmarkt

  • Volledig rookvrij hotel (deels met balkon/terras)

  • ONTSPAN eten, drinken en uzelf. Wijn, vleeswaren en snacks

Onze accommodaties

Hotel locatie

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Duitsland

Gps:52.508738, 13.393399

Telefoon
Fax +49 30 20632111

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

RELAX - FOOD, DRINKS & YOU

Ontspan - eten, drinken & u. Zoals de naam al zegt, kunt u zitten, drinken en eten zoals u het graag wilt. Want ontspanning levert fantastische resultaten op. Inspiratie voor goede ideeën, goede besluiten en goede gesprekken.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  1.230 beoordelingen

Avis-klantbeoordeling 3.5/5

Nienke T. Gezinnen - ALL bevestigde berichten

Kamer was was erg warm! En de twee blauwe stoelen bij het zitje echt aan vervanging toe. Erg harde matrassen. Vriendelijk personeel, mooi centraal gelegen.

Dear Nienke T., Thank you for your visit, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the colleagues. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 3.5/5

Hannah B. Gezinnen - ALL bevestigde berichten

We hadden een ruime familiekamer. Met bad en douche en separaat toilet. De sfeer in het hotel en kamer vonden we wat oudbollig aandoen. Stoffig. Aardig personeel.

Dear Hannah B., Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the team. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 2.5/5

Marco V. W. Zaken - ALL bevestigde berichten

Kamer niet schoon stoffig en schimmel in de douche. Heel gehorig hotel krakende bedden

Dear Marco V. W., I would like to offer my sincere apologies for the problems regarding the room and the housekeeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 4.5/5

Agnes E. H. J. B. Stellen - ALL bevestigde berichten

Vriendelijk personeel, mooie kamer en heerlijk ontbijt.

Dear Agnes E. H. J. B., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 4.5/5

Milou Vrienden - ALL bevestigde berichten

Wat een aanrader is dit hotel! Op een paar minuten lopen vanaf 2 verschillende metro-haltes ligt dit rustige hotel. De kamers zijn wat gedateerd maar erg schoon en ruim. De bedden lagen ook goed, wat voor ons belangrijk was. Wij hadden een privilege-room aan de achterzijde van het hotel met een klein balkon, dit was een heerlijke kamer! Het personeel was ook allemaal even vriendelijk en behulpzaam. Wij komen hier zeker terug!

Dear Milou, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Andere internetgebruikers beoordelen ons hotel

  • 1.094 beoordelingen 9.6/10 Locatie
  • 1.355 beoordelingen 8.1/10 Kamer
  • 968 beoordelingen 8.6/10 Service
  • 33 beoordelingen 5.3/10 Wifi
  • 976 beoordelingen 8.3/10 Comfort
  • 563 beoordelingen 8.5/10 Ontbijt
  • 412 beoordelingen 6.9/10 Netheid
  • 240 beoordelingen 6.4/10 Voorzieningen

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