Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 2.009 beoordelingen

Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 2
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 3
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4

Omschrijving

Extras van het hotel

  • Suites en kamers van 30-80 m², in veel gevallen met balkon of terras

  • Op een steenworp afstand van Checkpoint Charlie, Friedrichstrasse en de Gendarmenmarkt

  • Volledig rookvrij hotel (deels met balkon/terras)

  • ONTSPAN eten, drinken en uzelf. Wijn, vleeswaren en snacks

Onze accommodaties

Hotel locatie

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Duitsland

Gps:52.508738, 13.393399

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

RELAX - FOOD, DRINKS & YOU

Ontspan - eten, drinken & u. Zoals de naam al zegt, kunt u zitten, drinken en eten zoals u het graag wilt. Want ontspanning levert fantastische resultaten op. Inspiratie voor goede ideeën, goede besluiten en goede gesprekken.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  2.009 beoordelingen

TripAdvisor score  4.5/5  3.910 beoordelingen

Certificaat van uitmuntendheid 2024

Goed!!

Avis-klantbeoordeling 4.5/5

S. Zaken - ALL bevestigde berichten

fijne locatie, prima kamer, vriendelijke bediening

Dear S., We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the top marks and the great remarks on the location and the room. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Prima

Avis-klantbeoordeling 3.5/5

Ruud Stellen - ALL bevestigde berichten

Het Hotel was prima grote kamers met een mooie binnen tuin. Personeel bij de recepetie over het algemeen niet echt heel spontaan, maar wel keurig. Prima bedden en het hotel kis mooi gelegen op loop afstand van de meeste bezienswaardigheden. Het enige dat ons heeft gestoord waren de kosten van de parkeerplaats. 30 euro voor een nacht vonden wij wel redelijk prijzig.

Dear Mr. K., I am very pleased that you took the time to review your visit with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Niet gastvrij

Avis-klantbeoordeling 1.5/5

Djm Zaken - ALL bevestigde berichten

Onvriendelijk aan de receptie, onvriendelijk aan de Bar. Enige die vriendelijk gedag zei was de dame die het ontbijt buffet bijvulde.

Dear Mr. M., I would like to offer my sincere apologies for the missing hospitality and the behaviour of some employee.That is unacceptable and below our standards. Please rest assured that I will look into this - and with my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Fijn verblijf

Avis-klantbeoordeling 4.5/5

Sonja Vrienden - ALL bevestigde berichten

We hebben 4 nachten verbleven in jullie hotel en kunnen alleen maar positief zijn. Zalige, grote kamer, rustig gelegen met zicht op de binnentuin. Het ontbijtbuffet was zeer uitgebreid , verzorgd en heel lekker. Heel vriendelijk personeel in heel het hotel.

Dear Ms. D., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Hele fijne locatie en super verblijf

Avis-klantbeoordeling 5.0/5

Stefan Stellen - ALL bevestigde berichten

3 nachtjes verbleven in het hotel, hele fijne liging. Schoon hotel en heerlijk ontbijt.

Dear Mr. V., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.449 beoordelingen 9.5/10 Locatie
  • 1.815 beoordelingen 8.3/10 Kamer
  • 1.356 beoordelingen 8.7/10 Service
  • 43 beoordelingen 4.6/10 Wifi
  • 1.272 beoordelingen 8.5/10 Comfort
  • 861 beoordelingen 8.5/10 Ontbijt
  • 538 beoordelingen 6.7/10 Netheid
  • 139 beoordelingen 8.4/10 Bar en Dranken

Mogelijk gemaakt door Trustyou

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