Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 1.266 beoordelingen

Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 2
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 3
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4

Omschrijving

Extras van het hotel

  • Green Key duurzaamheidscertificaat

  • Suites en kamers van 30-80 m², in veel gevallen met balkon of terras

  • Op een steenworp afstand van Checkpoint Charlie, Friedrichstrasse en de Gendarmenmarkt

  • Volledig rookvrij hotel (deels met balkon/terras)

  • ONTSPAN eten, drinken en uzelf. Wijn, vleeswaren en snacks

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Duitsland

Gps:52.508738, 13.393399

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

RELAX - FOOD, DRINKS & YOU

Ontspan - eten, drinken & u. Zoals de naam al zegt, kunt u zitten, drinken en eten zoals u het graag wilt. Want ontspanning levert fantastische resultaten op. Inspiratie voor goede ideeën, goede besluiten en goede gesprekken.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  1.266 beoordelingen

Avis-klantbeoordeling 4.0/5

John B. Stellen - ALL bevestigde berichten

Dear John B., Thank you very much for your visit and for taking the time to review your stay with us. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 3.5/5

Nienke T. Gezinnen - ALL bevestigde berichten

Dear Nienke T., Thank you for your visit, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the colleagues. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 3.5/5

Hannah B. Gezinnen - ALL bevestigde berichten

Dear Hannah B., Thank you for your visit, the positive feedback, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the team. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 2.5/5

Marco V. W. Zaken - ALL bevestigde berichten

Dear Marco V. W., I would like to offer my sincere apologies for the problems regarding the room and the housekeeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jessica Matschke General Manager

Avis-klantbeoordeling 4.5/5

Agnes E. H. J. B. Stellen - ALL bevestigde berichten

Dear Agnes E. H. J. B., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Andere internetgebruikers beoordelen ons hotel

  • 1.072 beoordelingen 9.6/10 Locatie
  • 1.340 beoordelingen 8.1/10 Kamer
  • 958 beoordelingen 8.5/10 Service
  • 33 beoordelingen 4.2/10 Wifi
  • 968 beoordelingen 8.2/10 Comfort
  • 556 beoordelingen 8.6/10 Ontbijt
  • 409 beoordelingen 6.9/10 Netheid
  • 231 beoordelingen 6.6/10 Voorzieningen

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