Mercure Belo Horizonte Savassi

Old, dirty and run down accommodation! I will never ever again book a room in here in the future! I would not even stay complimentary. The staff was friendly, although English skills were poor and I don’t speak Portuguese. As I entered the room I could see all the dirt on the floor and especially in the corners and next to the walls. The bathroom was outdated and the glass doors were also not cleaned properly, as you could see lime residues all over. As I just arrived from Overseas I decided to have a nap though. I immediately saw all the red and/or brown stains on the duvet, because there was no sheet underneath, but just on top. I think there were not so many hotel experiences in my life, which were so disgusting like this. First I thought, that I will complain at the reception, but then it came to my mind, that the staff would not understand what I mean due to the language barrier. I threw the duvet out of the bed and covered myself with towels, which were not as dirty as the duvet. Actually I should have left the hotel immediately, which I did so only twice before in my life, but I had this one night only in Brasil and I was terrible tired. After a short rest I had a shower, but there was no shower gel in the bathroom, shampoo-and conditioner dispenser were empty. The toilet flush didn’t work properly either, for only a piece of toilet paper you had to flush many times to disappear. Honestly this was one of my worst hotel stays and I don’t want to undergo anything like that again!

Hôtel quelconque. Wifi inexistant. Grossières erreurs de facturation. Petit déjeuner moyen.

Great location with easy access to the city’s main touristic attractions. Room is enourmous and everything was working well. Swimming pool was a nice treat after a long day. Private parking was easy and convenient. I would definitely come back and recommend this hotel.

The room we stayed in was equipped also for self catering, offering a small kichen, with a two ring hob, fridge and a microwave. Pots and pans can be supplied on request. Also has a fridge. The room itself was very large, with a large double bed, table and two chairs and two armchairs. The ensuite bathroom was tiled in a mottled beige marble and was very well equipped with a largish shower, sink and hairdryer. Very friendly and helpful staff.

This is a typical chain hotel, nothing outstanding, except the location. I was disappointed though that they didn't offer services such as helping to coordinate a driver to take us to Inhotim. Every other hotel / pousada we have stayed at in Brazil in the last 2 years has always offered this basic service. Also, I would avoid the breakfast; pretty sure this is where I got food poisoning.