Hotel Le Royal Lyon-MGallery 5성

고객 평점 (ALL 평가) 4.6/5 1,797 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Hotel Le Royal Lyon-MGallery - Image 1
Hotel Le Royal Lyon-MGallery - Image 2
Hotel Le Royal Lyon-MGallery - Image 3
Hotel Le Royal Lyon-MGallery - Image 4
20 Place Bellecour, 69002 LYON, France

호텔설명

호텔 추가 정보

  • La Maison Lyonnaise par Excellence

  • Cuisine prepared by Institut LYFE chefs

  • Ideally located in Place Bellecour.

  • The number one hotel in the city of Lyons since 1912.

  • Clés d'Or concierges.

숙박

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호텔 위치

Hotel Le Royal Lyon-MGallery

20 Place Bellecour
69002 LYON
France

GPS:45.756364, 4.833253

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

L INSTITUT RESTAURANT

The restaurant "l'Institut" offers contemporary, friendly and tasty cuisine guided by local products. Open Monday to Friday from 12:00 to 13:00 and from 19:30 to 21:00.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,797 리뷰

TripAdvisor 평가  4.0/5  1,910 리뷰

2023으뜸 시설

Overall very good

트립어드바이저 평점 4.0/5

FarAway787909 TripAdvisor 인증 리뷰

I give this hotel this rating because of the hotel employee who checked me out of my room this morning. When I reserved this room, it said breakfast was included. When I checked into the hotel the woman who checked me in confirmed that breakfast was included and gave me the hours and location of the dining room. Then as I’m checking out this morning the woman says the breakfast wasn’t included. I wasn’t super calm about it because that’s just frustrating as hell. But in the end she fixed the problem and all is well. I will say the food at this hotel is good as is the vibe. The beds and linens are wonderful as well. I’d stay here again but they need to get their information straight.

Incompetent, poorly managed some rude staff.

트립어드바이저 평점 3.0/5

Flying_Kangaroo1 Solo travel - TripAdvisor 인증 리뷰

Boutique French charm in terms of style, decor and ambience. The good: -breakfast -location -some staff The bad: - rude incompetent staff who don’t know how use All points to pay for part of bill and checkout, can’t speak English and very simple( male night staff early morning 19th August. -rude female front desk staff during the day shift 18th August. -shower piping burst -pillows requested on making reservation months prior not supplied for two days of a 4 night stay. They were even acknowledged at check-in as being supplied! -in room telephone not working( safety hazard in case of an in room emergency) -in room dining menu unavailable -manager not making any effort to reach out to a platinum All member. An expensive excersise

Look elsewhere

트립어드바이저 평점 1.0/5

julie g Solo travel - TripAdvisor 인증 리뷰

This hotel is not a 4* hotel. The shampoo/ soap containers on the shower wall were not there just the plastic holders, the bed very uncomfortable, the room ( I had a suite) was very uninviting. It looked rundown vs charming. I wore my socks to bed. Additionally, I tried to change my reservation at check in at 1 am, but was told I had to do it in the morning with the day reception, which was fine. However, the morning clerks said, due to my arrival after midnight they would charge me for the second night. They were technically within their rights to do that, however, that wasn’t what I would have expected from a 4* hotel. Had I arrived by midnight it would have been doable. All in all, I was disappointed in a 600E suite.

위치좋고 특히 침대가 매우 좋았습니다.

고객 평점 5.0/5

김. 비즈니스 - 전체(All) 통지 확인

직원들의 친철도는 professional하였고, 깔끔한 전통적인 유럽 호텔 느낌이었습니다. 좋은 숙박을 해서 제가 감사드립니다.

Dear Sir, First of all, we want to thank you for taking the time to share your experience with us. Thanks a lot for your positive comments ! We are delighted to read that you enjoyed our excellent location 20 Place Bellecour, the beauty of our hotel and its historic building. It is a pleasure to read that your room was spacious and your bed comfortable. Your glowing feedback is a great reward for the work of our teams, thanks a lot. See you soon at Le Royal MGallery Lyon Bellecour! Have a lovely day, Kind regards, Maëlle - Guest Experience

3 stars not 5

트립어드바이저 평점 3.0/5

agmagic 가족 - TripAdvisor 인증 리뷰

Hotel is situated in the heart of Lyon, within the walking distance to all major attractions. Very close to many good restaurants, shops, tourist information and transport. Extremely good breakfast. Fast wi-fi. The staff is friendly but also cold and neutral. The problem of this hotel is that it is very old and is in very bad condition. For a 5 star hotel: - I was not able to easily close the window it was so old, - the armchair, well, it was so old it was only to be thrown away, also dirty (I suppose after so many years in use), - there was no hot water in the shower!!!! Maybe 3 starts, but definitely it is not a 5 stat hotel worth its price!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 579 리뷰 9.8/10 위치
  • 900 리뷰 6.5/10 객실
  • 1,097 리뷰 9.2/10 서비스
  • 449 리뷰 8.6/10 조식
  • 401 리뷰 7.8/10 안락함
  • 146 리뷰 5.4/10 청결도

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