Mercure Lyon Centre Château Perrache hotel 4성

고객 평점 (ALL 평가) 4.4/5 2,215 리뷰

Mercure Lyon Centre Château Perrache hotel - Image 1
Mercure Lyon Centre Château Perrache hotel - Image 2
Mercure Lyon Centre Château Perrache hotel - Image 3
Mercure Lyon Centre Château Perrache hotel - Image 4
12 cours de Verdun Rambaud, Esplanade de la gare, 69002 LYON, 프랑스

호텔설명

호텔 추가 정보

  • Hotel in the heart of a historic building from 1906

  • A few steps from Perrache train station and public transport

  • A private and secure parking garage (reservation required)

  • 800 m² rooms for your meetings, seminars and events

  • Environmental protection with GREEN KEY certification

숙박

호텔 위치

Mercure Lyon Centre Château Perrache hotel

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
프랑스

GPS:45.749492, 4.824919

전화
팩스 +33 4 78 37 06 56

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Belles Saisons

Fully renovated, the chic Art Nouveau-inspired bistro Belles Saisons is open 7 days a week. Homemade food based on fresh, seasonal produced is on the chef's menu.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,215 리뷰

TripAdvisor 평가  3.8/5  1,648 리뷰

Fine for a business event. Excellent staff.

트립어드바이저 평점 5.0/5

jonathansW7752BJ TripAdvisor 인증 리뷰

An ordinary hotel made excellent by an attentive and professional staff. Certainly not luxurious but fit for purpose and recommended as such! Excellent restaurant staff.

Stylish, relaxing hotel

트립어드바이저 평점 5.0/5

B9730YJpaulf TripAdvisor 인증 리뷰

We ate lunch here recently and I have to say it's a smart, elegant building. Whilst being very grand and lavish it also felt relaxed. Menu of the day was excellent, well priced, well presented and tasty.

Dear Paul, We would like to thank you for your review of our hotel Mercure Château Perrache with its historical charm. All our teams are happy to know that we were able to make your stay memorable ! We pay particular attention to offer you a attentive service and a quality welcome so read your satisfaction is the most beautiful reward 😊 Do not hesitate to contact us by phone or email to make your next reservations to enjoy our location near the station and our quiet rooms with a guaranteed rest. See you soon ! Marion BEGOC, Room division Manager

A charming historic hotel with amazing staff

트립어드바이저 평점 5.0/5

Atieh Solo travel - TripAdvisor 인증 리뷰

I stayed at Mercure Lyon Centre Château Perrache for a few nights and really enjoyed it. The hotel has a beautiful historic feel — especially the lobby, which was elegant and classy. It’s super close to the train station (just a few minutes walking), which made it really convenient for getting around. The room was very spacious, the bed was comfortable, and everything was clean. Yes, the decor is a bit old-fashioned, but it didn’t bother me — it actually added character. The best part of the stay was the amazing reception staff. A lovely woman and two very kind young men helped me so much — they guided me on tourist spots to visit, helped me get my train ticket to the airport, and were just always ready to assist. Their kindness truly made me feel welcome. While it’s not right in the center of the city, it’s very easy to reach the main attractions by train — I just took two quick trains and was in the heart of Lyon. I’d definitely stay here again!

Dear Atiye, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion BEGOC, Responsable Hébergement

Paid for breakfast that didn't happen

트립어드바이저 평점 2.0/5

ColWorldTraveller TripAdvisor 인증 리뷰

Very average hotel. Bought a package that included breakfast. At 7am there was no breakfast available. See photos. Lift was faulty so couldn't get bags downstairs. Completely understaffed hotel. Am still trying to get a refund for the breakfast, but no luck so far Booked through All.com who are impossible to contact

Dear Sir, Dear Madam, We are sorry for our delay of answer, we just see your review now. Could you contact me by email to marion.begoc@accor.com to give me the name of the reservation to see what we can do about the problem with the breakfast ? Thanks and best regards Marion BEGOC, Room division manager

The hotel was fine...

트립어드바이저 평점 3.0/5

bethinhoboken TripAdvisor 인증 리뷰

Great location if you need to be near the Perrache station. If not, I would 100% pick another hotel closer to Bellecoeur which is more central to shopping, Vieux Lyon etc. In any case the hotel was about a 10 min walk from some restaurants so it wasn't too bad (Brasserie Georges is nearby and great and very popular). The lobby and dining room are great examples of period architecture and seem well maintained. I cannot say the same for the hotel hallways or rooms. Walls are marked, paint is peeling on door trims in particular and over all attention to the upkeep of the hotel is very much needed. This could be a sparkling example of an historical building if only it were maintained. Pictures included of the ancient doors leading to the dirty room balcony. I was in a single room and only had soap/body wash in my room (it was Nuxe which I love and found ironic that such nice soap was in this hotel).. My cousin was in a privilege room so she was "privileged" to have conditioner and body lotion. I thought it was cheap that my room didn't have these so-called luxuries. Also it was about 80+ degrees when were visiting but because it wasn't "summer" the AC did not work. Ahh, the frugal French... Breakfast buffet was decent--lots of choice so that was good. Uber drivers always drop you off on Rambaud (which I consider the back entrance to the hotel since the building is barely marked with the hotel name). This necessitates an elevator to the lobby. Of course when I was there this elevator was broken so I had to carry my heavy bags up 2 flights of stairs. Tell your Uber/taxi to drop you off at the Perrache station car rental section (photo included) and that will take you to the lobby level of the hotel so no stairs need to be navigated. Would I recommend? I guess if you need to be near the station for some strong reason it's fine or if it's all you can afford. It's not a bad hotel by any means, it could be really great if the entire place were at minimum painted, furnishings updated/upgraded. Staff were helpful when I had issues w/my hair dryer or needed assistance with something.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,114 리뷰 8.3/10 위치
  • 1,561 리뷰 7.2/10 객실
  • 1,368 리뷰 8.8/10 서비스
  • 12 리뷰 6.1/10 인터넷 가격
  • 698 리뷰 8.6/10 조식
  • 370 리뷰 5.6/10 청결도

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