Sofitel Lyon Bellecour 5성

고객 평점 (ALL 평가) 4.4/5 2,807 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4
20, quai Gailleton, 69002 LYON, France

호텔설명

호텔 추가 정보

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

숙박

호텔 위치

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

전화
팩스 +33 4 72 41 20 01

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,807 리뷰

TripAdvisor 평가  4.0/5  2,697 리뷰

Excellent hotel - lovely staff

트립어드바이저 평점 5.0/5

David L Couples - TripAdvisor 인증 리뷰

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

An enjoyable stay

트립어드바이저 평점 5.0/5

jwjlin 가족 - TripAdvisor 인증 리뷰

Friendly and helpful reception, the rooms were immaculately clean and we also enjoyed the welcome drink as well. The hotel was quite centrally located and convenient. It was easy to walk to most places as well. Enjoyed the mini bar in the room as well which was complimentary.

Poor Sofitel stay

트립어드바이저 평점 3.0/5

E9422NCwilliams Couples - TripAdvisor 인증 리뷰

We were expecting the same Sofitel standards as the Heathrow one but were very disappointed.Nice location,central to the old city and by the river.Room needs renovating.Drab and ordinary,certainly not the luxury one would expect from the huge prices. Only one of three elevators were working.There was no coffee availability at 7 a.m.

Dear E9422NCwilliams, Thank you for taking the time to share your experience at the Sofitel Lyon Bellecour. We are sorry that we did not meet your expectations during your recent stay with regard to the room facilities. We would also like to reiterate our sincere apologies for the inconvenience caused by the technical incident that occurred in two of our elevators during your stay. We did our utmost to repair the malfunction as quickly as possible, but the repairs took longer than we would have hoped and we sincerely regret this. We offer 24-hour room service, and we sincerely regret to hear that you were unable to enjoy a coffee at 7am. Please be assured that your comments are carefully studied and shared with our teams to improve our service. Nevertheless, we are delighted that you enjoyed our ideal location in the heart of Lyon. We hope that, despite your disappointment, you will give us the opportunity to welcome you again to demonstrate our commitment to providing you with a most enjoyable experience. Yours sincerely Claire Quality Manager

Nice on the whole

트립어드바이저 평점 4.0/5

XXXPRXXX Couples - TripAdvisor 인증 리뷰

The location is good. The female staff in reception are very friendly and helpful, less so the concierge who completely ignored me to chat with two other members of staff. Annoying. The bed wasn’t as comfortable as some of the other Sofitels I’ve stayed in. Breakfast was nice apart from the gross scrambled eggs.

Good hotel with a need for upgrades

트립어드바이저 평점 4.0/5

NorthStar05221055634 TripAdvisor 인증 리뷰

Pluses: Centrally located; Rooms with view over the Rhône river; Well soundproofed and very clean rooms; 8th floor dining room with great view; Well assorted buffet breakfast; Friendly and helpful staff with special kudos to Valentin Cuq, Concierge. Minuses: Rooms in need of updating. Only one electrical outlet with no USB port; 2 out of 3 elevators out of service during our first four day stay (May 11 to 15, 2024) No soap bars available for 3 days; On our second stay (May 21 to 22) we were assigned a standard room: inside bathroom door handle fell off (promptly repaired) and air conditioning unit was not working; Hotel staff does not respond to emails nor accepted to compensate for inconvenience.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 641 리뷰 9.4/10 위치
  • 1,411 리뷰 6.2/10 객실
  • 1,580 리뷰 9.1/10 서비스
  • 14 리뷰 4.5/10 인터넷 가격
  • 602 리뷰 4/10 분위기
  • 479 리뷰 7.6/10 레스토랑
  • 429 리뷰 8.5/10 조식
  • 328 리뷰 4.5/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.