Sofitel Strasbourg Grande Ile 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 485

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hotel certyfikowany ALLSAFE

O hotelu

  • Certyfikat ALLSAFE

  • Inspirowana Alzacją restauracja szefa kuchni Mathieu Kleina

  • Taras i retroszykowny Link Bar

  • Strzeżony parking prywatny z usługą parkingowego i stacje ładowania

  • Hybrydowe powierzchnie seminaryjne i wydarzenia w naszej winnicy

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Nasze pokoje

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Lokalizacja hotelu

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune

Pozycja GPS:48.585184, 7.746356

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Terroir & Co

Foodies docenią kuchnię stworzoną przez szefa kuchni Mathieu Kleina w Terroir & Co. To eleganckie bistro stawia na produkty z alzackiego terroir i zapewnia zróżnicowane podejście do lokalnych specjałów.


Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 485

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 070

Certyfikat Doskonałości 2023

Super disappointed,

Ocena na stronie TripAdvisor 2.0/5

nirs931 Friends getaway - Opinia zatwierdzona w TripAdvisor

I think this is the worst hotel I have ever been I was here about 5-6 years ago, nothing have been changed same old things The hotel is pretty old, must have renovation On my room 427!I woke up at 630am because of garbage cars The rooms are so old Hotel.service is very good But very old hotel It's not a 5 star Even we paid for this overnight, my friends went to sleep at hotel.leonor I really rocommand hotel Leonor much more than this 3star Sofitel

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Strasbourg Grande Ile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cécile Pastore Front of House & Guest Experience Director

Excellent Stay

Ocena na stronie TripAdvisor 4.0/5

Rachel F Opinia zatwierdzona w TripAdvisor

Had a great stay at the Sofitel. The room was spacious and location was perfect for walking everywhere in the city. We also loved the breakfast buffet and the patio outside of the bar. My only complaint is that it seemed like the air conditioning was not working and the room felt very hot especially at night. Otherwise, my rating would have been 5 stars.

Dear Host, What a pleasure to read your positive comments about our magnifique terrace, our breakfast and our teams. I am sorry to hear that the air conditioning in your room was not adequate; we would have been happy to send a technician or a dyson air conditioner to make your night better. I wish you an excellent day and hope to welcome you again, soon, in your Strasbourg Maison. Best ragrds, Sebastian ANTOINE General Manager

Very good stay for a (relatively) reasonable price

Ocena na stronie TripAdvisor 5.0/5

pablo6804 Opinia zatwierdzona w TripAdvisor

After suffering outrageous hotel prices and plenty of rude taxi drivers and shop salespeople in Paris, it was a joy to experience the civility of the staff at the Sofitel in Strasbourg. This is a lovely hotel that is showing its age a little, though our room and all the public areas were spotlessly clean. The reception and concierge staff were very friendly and helpful (as they should be at a 5-star hotel). The location is perfect for the city centre and is also only a 12-15-minute walk to the train station. We enjoyed having evening drinks on the terrace at the front of the hotel and thoroughly enjoyed our stay in Strasbourg generally. I would strongly recommend this hotel.

A wonderful stay

Ocena na stronie TripAdvisor 5.0/5

thedasd Solo travel - Opinia zatwierdzona w TripAdvisor

Location 3 minutes away from tram, close to the luxury stores. Remember that Strassburg is a small city, all destinations are close very helpful staff Cleanliness: very good Front dest: hospitable, accomodative, Gave me directions to places of interest. Am glad for their recommendation on running route. First experience with Sofitel - and it was great, making me want to try other Sofitel hotels. (I am an accor member)

Sofitel wants you to rather travel with Covid than showing goodwill

Ocena na stronie TripAdvisor 1.0/5

Roving09350852349 Opinia zatwierdzona w TripAdvisor

I have booked this hotel as the kick-off for our honeymoon. Unfortunately we have contracted COVID and asked the hotel for a good-will cancellation a couple of days before arriving. Unfortunately it seems like Accor/Sofitel prefers a young freshly married couple to travel and visit their Hotel with Covid than to make a good-will postponement of the booking since they declined to cancel the reservation with a reimbursement or postpone it. I would have expected a 5* Hotel to be more flexible towards customers in cases like ours. I approximately spend 60-70 days per year in Hotels for business and will not consider Accor/Sofitel for any future stay.

Dear guest, Thank you for taking the time to share your experience with us. Pricing policies are very clear and we always leave the opportunity to book flexible or non-flexible rates. I invite you to write to me personally, so that we can find the best solution: Looking forward to reading from you, have a nice day. Best regards, Sébastien ANTOINE General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 631 Liczba opinii 9.4/10 Lokalizacja
  • 982 Liczba opinii 5.4/10 Pokój
  • 1 329 Liczba opinii 9.4/10 Obsługa
  • 5 Liczba opinii 8.6/10 Internet
  • 405 Liczba opinii 5.3/10 Klimat
  • 403 Liczba opinii 8.8/10 Śniadanie
  • 208 Liczba opinii 5/10 Czystość
  • 119 Liczba opinii 2.4/10 Dobra oferta cenowa

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