ノボテルロンドンタワーブリッジ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,007 件のレビュー

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10 Pepys Street, EC3N 2NR ロンドン, イギリス

説明

ホテルのその他の情報

  • 203室のモダンな客室、コネクティングルームご利用可能

  • 観光名所へのアクセスが便利なロンドン中心部の立地

  • 観光で1日を過ごした後はサウナとジャグジーでリラックス

  • お身体の不自由なお客さま向けの施設と公共の屋外駐車場

  • 6 flexible meeting and events rooms and a dedicated team to help

当ホテルの客室

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ホテル所在地

ノボテルロンドンタワーブリッジ

10 Pepys Street
EC3N 2NR ロンドン
イギリス

GPS:51.510794, -0.077606

電話番号
ファックス +44 20 7265 6060

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

KEEPERS KITCHEN AND BAR

Eat, Drink and unwind morning, noon and night at the Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotels roof.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,007 件のレビュー

トリップアドバイザーの評価  4.2/5  3,890 件のレビュー

2025エクセレンス認証

Fantastic!

トリップアドバイザーの評価 5.0/5

Kenny F トリップアドバイザー認証口コミ

Stayed for 3 nights to visit London. Great Hotel very friendly and helpful staff. They all have a smile!!. Great restaurant and bar with a big shout out to 'Lucky' a real asset to the Hotel. Thanks everybody.

Dear 240kennyf, Thank you for your fantastic review! We’re delighted that you enjoyed your stay and found our team friendly and helpful—your kind words about Lucky will definitely be passed on. It’s wonderful to hear you enjoyed our restaurant and bar as well. We look forward to welcoming you back on your next visit to London! Regards, Novotel Team

Great Find

トリップアドバイザーの評価 5.0/5

Blalb24 トリップアドバイザー認証口コミ

We had dinner at the Novotel’s Restaurant, Keepers, last evening. The service was excellent, the food very good, with many healthy offerings. While not staying at the hotel, the location close to the Tower Hill metro station was a great find. We will go again during our London visit. Ask for Ashraf for your server!

Dear Blalb24, Thank you for your wonderful review! We’re delighted that you enjoyed dining at Keepers and appreciated both the excellent service and the variety of healthy food options. It’s great to hear that our convenient location near Tower Hill metro station made your visit even easier. We’ll be sure to pass on your kind words to Ashraf. We look forward to welcoming you back again during your next trip to London! Regards, Novotel Team

Family break in central London

トリップアドバイザーの評価 5.0/5

Christine R トリップアドバイザー認証口コミ

We enjoyed a two night break at this lovely hotel, situated in a perfect position for many of London’s tourist attractions. The hotel itself provided an excellent experience for our family made up of three generations. The staff were welcoming, the rooms were clean and comfortable and dinner in the restaurant suited the kids and adults alike.

Dear roskochris, Thank you for sharing your delightful feedback about your recent stay with us. We are thrilled to hear that our central location, welcoming staff, and accommodating facilities contributed to a wonderful family break. It is our aim to provide a comfortable and enjoyable experience for all our guests, and we are pleased to know that both children and adults found satisfaction in our dining options. We look forward to welcoming you and your family back in the future. Best regards, Giada, Guest relations

Great location, not a lot else. Go for Room only!

トリップアドバイザーの評価 3.0/5

GrahamG842 ファミリー - トリップアドバイザー認証口コミ

Room 441. OK but a hell of a squeeze for 3. Bathroom OK but susceptible to significant condensation build up. Good Shower. Room decor was worn but functional, all aspects working. Bed comfort average to good. Mini bar empty. Annoys the living daylights out of me when you are paying more than a G for a couple of days! Plenty of wardrobe space and has iron and ironing board. Check in - slow, and shambolic. Breakfast - Avoid. Just opt for room only and spend the difference on something nice. It’s like a cattle market - rude people, kids running a mock everywhere and the food and offering is less than desirable. Yes there l’s a hot and a cold option but if you verge to continental you’ll be greeted with cold pastries, semi fresh bread, two choices of cheese and you may be lucky to score some fruit, salad or meat options if they get refilled. The hot buffet appears to be fried or double fried! It was not good. No option for poached eggs you have to choose from rubbery scrambled or slimey hard yolk fried. At least one of the coffee machines is out of use and needs employee attention continually. Keepers bar (your breakfast venue) and evening beverage haunt has some bizarre decor. Evening drinks were OK, staff pleasant enough, marginally happier than those at breakfast. Should have stuck to the original plan. Live and learn.

Dear GrahamG842, Thank you for taking the time to share your detailed feedback. While we’re pleased to hear that certain aspects of your stay—such as the shower, room functionality, and available amenities—met your needs, we’re very sorry to learn that several elements did not meet your expectations. We apologise for the discomfort caused by the room layout and condensation in the bathroom, as well as the disappointment regarding the minibar. Your comments about check-in being slow and disorganised are also concerning, and we will be reviewing this with our team to ensure a smoother experience for our guests. We are especially sorry that breakfast did not provide the quality or atmosphere you were hoping for. This is far from the standard we aim to deliver. Your feedback about food variety, temperature, replenishment, and the overall environment is extremely valuable, and we will be addressing these points with our kitchen and restaurant teams. We’re glad to hear that you found the evening drinks satisfactory and the bar staff pleasant, though we understand this did not make up for the issues you encountered. Thank you again for your honest review. We appreciate your candour and will use your comments to improve. We hope you might consider giving us another opportunity in the future so we can offer a much better experience. Regards, Novotel Team

Nice location

トリップアドバイザーの評価 5.0/5

mamabelz ファミリー - トリップアドバイザー認証口コミ

The location is very nice- the subway is nearby, Tower of London and bridge were two blocks away. A Pret a manager, Starbucks, Devine restaurant and co-op nearby. Lots of restaurants located nearby and souvenir shops. The keepers restaurant also very good and closes at 9pm. Buffet Breakfast was very good. The bar also looked fun and lively in the evenings. The bathroom Had Rituals shower gel and shampoo. Refrigerator and kettle. Our room could actually accomodate 2 more persons in the pullout couch.

Dear Mamabelz, Thank you so much for sharing your experience with us! We’re delighted that you enjoyed our convenient location near the subway, Tower of London, Tower Bridge, and the many cafés, restaurants, and shops in the area. It’s great to hear that you liked our Keepers restaurant, as well as the breakfast buffet and the lively atmosphere at the bar. We’re also happy that the in-room amenities—such as the Rituals products, minibar, and kettle—added comfort to your stay, and that the pullout couch provided extra space. We truly appreciate your feedback and hope to welcome you back on your next visit! Regards, Novotel Team

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 632 件のレビュー 8.4/10 清潔さ
  • 14 件のレビュー 8.5/10 持続可能性

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。