Hotel Mercure Paris Arc de Triomphe Wagram

Hotel Mercure Paris Arc de Triomphe Wagram 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 503

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O hotelu

  • Do autobusu kursującego na lotnisko można dojść w 5 minut spacerem

  • Cichy i przytulny hotel

  • Blisko Pól Elizejskich i hali rozrywkowej Palais des Congrès

  • 4-osobowy pokój rodzinny z możliwością wypożyczenia łóżeczka.

  • Darmowa sieć WIFI w całym hotelu

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Hotel Mercure Paris Arc de Triomphe Wagram

3 rue Brey
75017 PARYŻ
Francja

Pozycja GPS:48.875976, 2.295988

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
W pobliżu obiektu
  • Parking

LE BAR

Nasze pokoje

Hotel gwarantuje najwyższy poziom komfortu: pokoje typu privilege z licznymi darmowymi usługami, pokoje typu superior z wanną SPA i pokoje standardowe o ciepłym i odprężającym wystroju.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 503

Ocena TripAdvisor  4.0/5  Liczba opinii: 808

Great location and good price

Ocena na stronie TripAdvisor 5.0/5

Mostafa A Couples - Opinia zatwierdzona w TripAdvisor

The hotel was very clean , quiet at night , the location is perfect surrounded by a lot of cafes and restaurants , the metro and bus stops 3 minutes from the hotel , the staff was very friendly and helpful, the breakfast was good and fresh and the price was good

Nice location and service not that good...

Ocena na stronie TripAdvisor 3.0/5

Mmakran Couples - Opinia zatwierdzona w TripAdvisor

The hotel is nicely located, near to Place de l'Etoile! I was a bit disapointed as a Diamond customer I didn't get an upgraded room and didn't get my welcome gift as it's should be.(fruit or sweets) The room is really small. Toilette cans be cleanest and need more attention. The room costs around 250€/night and it's why I was dispointed for above points... Normally it should be an unforgettable stay and it wasn't .

Great place to stay

Ocena na stronie TripAdvisor 5.0/5

Ami_A1981 Friends getaway - Opinia zatwierdzona w TripAdvisor

Great choice to stay for a weekend. Clean rooms and easy check in. Staff were really helpful. Yummy breakfast. Safe location as well and easy access to everything. Only a few minutes from the metro Charles De Gaulle Etoille.

Great stay

Ocena na stronie TripAdvisor 5.0/5

bdelad Friends getaway - Opinia zatwierdzona w TripAdvisor

We were staying for a weekend in the Mercure wagram, Service was good, even before we arrive, we have sent emails to the hotel, that were answered quickly and professionally. Room was quite small, but its a French standard, so we didnt expect more. Breakfast was good t this level of hotel, there was a good selection of hot and cold stuff, and even nespresso machine at breakfast. location was really good, few minutes walk to arc de triomphe. the only downside was that i wasnt offered any upgrade as an accor gold member.

Dear Guest, Thank you for taking the time to give us your feedback. We are delighted that you enjoyed your stay with us and that the location of the hotel was convenient for you. We are sorry that you could not benefit un upgrade, unfortunately our hotel being quite small we do not have enough privilege rooms to upgrade all of our ALL members. Don't hesitate to contact us before your next stay and we will do our best to upgrade you this time ! Best regards,

Good room, bad service

Ocena na stronie TripAdvisor 3.0/5

R_TheReader Solo travel - Opinia zatwierdzona w TripAdvisor

Great location, nice decor in the room, could have been a great stay. But three problems with service almost turned it to a very bad experience. The first one is the carelessness of the person who cleaned my floor. The narrow corridor was filled with stuff that was just left on the floor - unplesant to the eye, challenging if you have luggage, not very hygienic. A second problem was when I asked for a late checkout. The attendant did not make any effort to look at the availability or to understand my needs - I had a late flight and would gladly pay a partial rate if offered. Her attitude was almost rude. And then when I checked out, she (the same attendant) gave me the credit card machine to pay for the stay. I asked a very simple question - is it not paid for already? It was, of course, but she did not care to check. If I had not been alert, I would have to spend some time with the credit card company to cancel a redundant payment. Quick note: in both situations the attendant was nor busy and no other clients were in the reception. For me it is unacceptable that a Mercure hotel allows this kind of employee lack of training and lack of good will.

Dear guest; Thank you for taking the time to tell us about your experience at the Mercure Wagram. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I stay at your disposal may you want to discuss this further. Best regards, Morgane Executive Assistant

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 137 Liczba opinii 9/10 Lokalizacja
  • 190 Liczba opinii 6.6/10 Pokój
  • 180 Liczba opinii 8.5/10 Obsługa
  • 103 Liczba opinii 4.2/10 Komfort
  • 87 Liczba opinii 7.2/10 Śniadanie
  • 72 Liczba opinii 9.2/10 Czystość
  • 27 Liczba opinii 9.5/10 Klimat
  • 18 Liczba opinii 8.2/10 Udogodnienia

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