Hotel Mercure Paris Arc de Triomphe Wagram 4 gwiazdki

perfect hotel in the very heart of the city. The hote room was very cosy, very clean, bathroom was clean as well! The bed was pvery comfortable, nice big TV with manu chanels.Friendly stuff at the front desk, speaking english!

I did not get neither points for stay nor invoice. We had room with breakfast reservation what was surprising for stuff. They tried to assure us that we have room only. Finaly we get what we paid for, but it is really annoying to prove your rights after long and tied journay.Of course we did not get room upgrade even with gold card member. After one day we got another room not better than former one. Rooms are very small with basic equipment.

Pobyt w hotelu był bardzo udany. Komfortowy i wygodny pokój, przemiła i bardzo pomocna obsługa, a także świetna loklizacja hotelu umożliwiająca dogodne zwiedzanie Paryża.

We loved our stay at this hotel. It was a short walk to the train station, the Arc de Triomphe and the Champs Elyssee. Our room was ready upon arrival. The front staff were friendly and answered all questions with a smile. We paid extra for the breakfast and it was delicious. Lots of choices and well stocked daily. The room was just the right size, remember this is Paris. Our room was clean and the bed was very comfortable. My only comment would be to upgrade or replace the fabric in the lobby. It looks dirty and has stains and doesn't represent the hotel at all. We would definitely stay here again. The hotel was priced right and a great value.

Good hotel in a great and central location, near the train station and the arc de triomphe.Staff was very helpful and the front desk employees helped us with directions and plans to explore Paris. Mickaela Clotaire from the front desk was always with a big smile, and helped us with patience and was very nice and professional.

I have been Accor Club member for many years and I normally book a Mercure hotel when I am traveling in Europe. Last week we stayed for 2 nights in Paris at Hôtel Mercure Paris Arc de Triomphe Wagram. The room was far too small for 2 persons the same applies for the the bathroom which also suffered for bad workmanship resulting in flooded floor af having used the showercabin. The A/C could not be adjusted to accepable temperature. Also we found that unpleasant that neiher the room nor the room for breakfast had direct view to open air. We are not coming back to Hôtel Mercure Paris Arc de Triomphe Wagram.

Hotel is in a great location, close to Paris center (5-min walk to Arc de Triomphe and Champs-Elyséees) and transportation (metro, RER) quiet street The room was a good size for Paris & decorating very pleasant Professional and friendly staff

Świetna lokalizacja- największy atut hotelu. Pokoje małe, ale to Ok. Śniadanie bardzo skromne ale jakość produktów dobra. Rozczarowanie - obsługa na recepcji. Najpierw powiedzieli mi ze nie mam śniadania, chociaż rezerwowal ze śniadaniem, Pani nie miło odpowiedziała że nie klamała bym mi gdybym ja zrobiłam rezerwacje ze śniadaniem. Jednak po odnalezieniu przez ze mnie potwierdzenie rezerwacje ze śniadaniem- Pani uprzejmie zadzwoniła do kierowniczki i okazało się ze mieli błąd w systemie. Nie usłyszałam przeprosin a nie żadnego gestu od firmy w ramach przeprosin. Uważam że P.Recepcjonistka nie zwlocznie musiała skontaktować się z kierowniczką a nie czekać aż udowodnię że faktycznie rezerwacja ze śniadaniem i po tym jak skontaktowałam się z działem obsługi w Polsce, będąc w Paryżu. Pozostałe recepcjonistki nie byli mili po prostu, ale chyba to standard obsługi we Francji... Ogólnie wyborem hotelu jestem zadowolona przez świetną lokalizacje hotelu.

piękny hotel w starej kamienicy, położony kolo Luku Triumfalnego, niestety obsługa mało zainteresowana klientem, o bilety na rejs, które były w cenie pokoju musiałem się sam dopomnieć, informacja o rozkładzie rejsów była błędna, na koniec w recepcji chciano mnie obciążyć za wino które dostałem jako voucher powitalny, mimo statusu Platinum brak podwyższonego standardu i "wkładki" w pokoju...

I've been stayed in many hotels of Accor Hotels. I strongly recommend this hotel because the excellent staff, location, cleanliness, etc. Also, I would like to thank all the staff, especially to Mrs Maryline COSTE to, when they found my sunglasses that I forgot in the room, promptly sent an email asking my address to send by mail. The stay was perfect in all aspects. Thank you All !

Great location! Clean and well maintained. But strange heating and noisy due to the subway underneath the premises. Ok breakfast for the money. Recommended if you want to explore city center. Very convenient location for using the subway

Jestem mega zadowolony

The room was much smaller than expected. It lacked the toiletries needed for 2 adults. Unfortunately for this location, I traveled to other parts of Europe before coming back to Paris for my return flight home and stayed at another Mercure property that I thought would be the more basic of the two. The other property was head and shoulders better than this one and part of the reason for the low rating on this property.

The Mecure Paris Wagram is a smart, little hotel well located in the 17th and just a moment's stroll from the iconic Arc de Triomphe. I've stayed a few times and have been more than pleased with the rooms I have been allocated, which, though not large, are very well presented, and surprisingly well insulated from any street noise. The bathrooms are modern with more than ample water pressure, especially from the rainforest shower. Heavenly. And, most importantly, the beds are wonderful. One delta is that the breakfast room is quite tight and could use more ventilation, especially when more than 70% of the tables are occupied. No need for a sweater down there. Will I be back? Of course.

This was our third visit to this hotel; the first to include breakfast. The rooms are small (typical for Paris), extremely clean, quiet with a very comfortable bed. The bathroom is compact with a great shower. There is a small fridge, safe, and hair dryer. The staff is efficient and helpful. The breakfast was only OK. Coffee was good. Scrambled eggs were runny, sausages often cold, and almost no fresh fruit--and the fruit that was displayed was rather poor quality. However, the worst part was the bread that was served. It was the cheapest, most tasteless industrial baguette allowed to be sold in France. This was a real surprise as there are several excellent bakeries within a short distance of the hotel. Mercure can certainly do better. In summary, the rooms are good, but skip the breakfast.