宜必思快捷马塞老港酒店 2 星

客户意见评级 (ALL 评级) 4.1/5 2,841 评论

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描述

酒店其他优惠

  • 位置优越,位于老港中心

  • 附近餐厅林立

  • 安全的行李寄存服务(收费)

  • 适合放松的酒吧/休闲区

  • 收费停车场距酒店仅 2 分钟步行路程

我们的客房

酒店位置

宜必思快捷马塞老港酒店

46 rue Sainte
13001 马塞
法国

GPS:43.292195, 5.373801

抵达和交通

酒店服务

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酒店内
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  2,841 评论

TripAdvisor 评级  3.5/5  1,843 评论

Good, clean budget hotel. Does the job.

Tripadvisor 评级 4.0/5

Jeremy K 经 TripAdvisor 认证的评论

We stayed here for the rugby world cup and I will admit I was a bit wary about staying in an Ibis budget as I have had mixed experiences. Fair to say my worries were alleviated almost instantly. The location was fantastic, very close to the port and on a street with some fantastic restaurants. It is also close to a Casino (small food shop) which was helpful. We were on the top floor and heat was initially a worry, but the AC unit was fantastic. The room was cozy, as to expected by a hotel in this price range, but did the job. The bathroom was clean. The breakfast was genuinely surprisingly very good. Lots of sweet and savoury options, catering to the British contingent as well as local French tastes. If I were to travel back to Marseille, and was on a tighter budget this would definitely be my hotel of choice.

Dear Jeremy, Thank you for your review. We are delighted to hear that our central location near the port and various restaurants met your expectations. It's great to know that you found our rooms cozy and clean, and that the air conditioning provided the necessary comfort during your stay. We appreciate your kind words about our breakfast buffet, which offers a variety of sweet and savory options to cater to different tastes. We hope to have the pleasure of welcoming you back to our hotel in the future, should you visit Marseille again. Best wishes,

Fawlty Towers

Tripadvisor 评级 2.0/5

241adeleg 经 TripAdvisor 认证的评论

The hotel is in an excellent position really close to Vieux Port. The staff are helpful and the breakfast is excellent. That's the positives. We had a double room on the bottom floor of the building. It was very small, very dark and not comfortable as we got ate by mosquitoes and had the hotel cat climb in through our open window. The window was open as there's no Aircon in the room. No vent in the bathroom and the hall way stank of damp. The bedding was some kind of weird seersucker style sheets and cover which was uncomfortable and probably a cotton nylon mix so you feel a bit stuck to it! We were there for the rugby so we paid a LOT of money per night and felt completely ripped off. I don't mind paying over the odds for a comfortable room but our room was not comfortable The lift was broken for most of the time we were there which meant using the fire escape.

Dear Guest, Thank you for taking the time to review your stay. We are delighted to hear that you appreciated our excellent location near Vieux Port and found our staff helpful. It's also great to know that you enjoyed our breakfast offerings. However, we are sorry to hear about the issues you faced during your stay. We would like to clarify that our hotel does have air conditioning in each room with individual controls. Our team is always available to assist with any adjustments needed. As for the bedding, we understand that preferences may vary, and we will take your feedback into consideration. We apologize for the inconvenience caused by the temporary lift issue. Our rooms are designed to provide a comfortable stay, and we regret that your experience did not meet your expectations. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,

Disappointed by many things

Tripadvisor 评级 3.0/5

Alle_Kay 经 TripAdvisor 认证的评论

The hotel is very well located. Not everyone at the reception speaks English (-.-') Every service has a cost: storage of suitcases, early check-in, late check-out. I understand the business, however sometimes a bit of flexibility would be appreciated as it happens in many other hotels. The room was clean and spacious, however it had a small window and it was a bit dark. Breakfast was good. The day of check-out we paid for a late check-out and somebody from the housekeeping team entered after knocking only once at the door and saying in French "it's time to go". Excuse me??? Communication is vital in hotels, however here it seems there is none. The lift was kind of faulty. Before closing the door it was kind of "jumping". Not very safe. Not recommended.

Dear Alle, Thank you for your feedback. We are glad to hear that you appreciated our prime location and found the room clean and spacious. Our team strives to provide a comfortable stay for all our guests, and we apologize if not all of our staff members were able to communicate effectively in English. We continuously work on improving our language skills to better serve our international guests. We understand that some additional services come with a cost, and we try to maintain a balance between affordability and quality. Our hotel offers various amenities, such as luggage storage and flexible check-in/check-out options, to cater to our guests' needs. We apologize if you found the room a bit dark; we do have rooms with different views and window sizes, which can be requested upon availability. We are sorry for the inconvenience caused by the housekeeping team during your late check-out, and we will address this issue with our staff to ensure better communication in the future. Regarding the lift, we appreciate your feedback and will look into the matter to ensure the safety and comfort of our guests. It would be a pleasure to welcome you again. Best regards, Stéphane Mojica, Manager

This hotel does what it says on the tin, but needs an overhaul

Tripadvisor 评级 3.0/5

TripFiction 经 TripAdvisor 认证的评论

This - kind of - does what it says on the tin. A decent room in a great location with breakfast places if you turn both left and right (and a Lidl just up the hill). Also Le44 next door is a nice eatery. The bathroom is, in theory, well thought out, roomy with enough either side of the basin to put vanity bags. But, the shower heads (I presume) have been changed and don't fit into the holders so you have to be creative with how you have a shower. There is no plug in the sink. The beds (2 singles) have mattresses that are larger than the bedstead, so if you put too much weight on the edge of the mattress, you are liable to topple out of the bed. We had room 107 and in the corridor outside there was a leak from the ceiling for the duration of our 3 night stay, the water was captured in a bucket, which was regularly changed but we could monitor the increased frequency of the dripping. The stairs up to first floor smelled old, uncleaned and a couple of items of litter remained in situ for the duration of our stay. This hotel could be so much more and needs an overhaul.

Dear Guest, Thank you very much for this lovely review of your stay. We are glad to hear that you appreciated our great location and the variety of breakfast places nearby. We apologize for any inconvenience you experienced during your stay. Regarding the shower heads, we will look into the issue and make necessary adjustments. As for the mattresses, we assure you that they are recent and designed to provide comfort. We understand that personal preferences may vary, and we appreciate your feedback. Concerning the leak in the corridor, we have addressed the issue and taken appropriate measures to prevent it from happening again. We also strive to maintain a clean and welcoming environment for our guests, and we will ensure that our housekeeping team is aware of your concerns. We look forward to welcoming you back. Best wishes,

Ibis vieux port Marselle and travel advice

Tripadvisor 评级 5.0/5

Nathan W 经 TripAdvisor 认证的评论

We are currently sat in Marselle airport waiting to fly back to east mids, delayed flight so I thought I would pass the time. So to my review. This hotel is great, there are. No fancy bells and whistles, but it’s clean friendly and it’s a place to fall asleep after a busy day in the red hot sun. Me and my wife have just spent 3 days here and we had an amazing time, I’m 45 she 43 and a chance to escape our teenage boys. Anyone who stays here will not be disappointed, the location is so perfect once you get your bearings. The is a massive stretch of restaurants to the rear that we overlooked. 5mins from the metro that leads to everything. The breakfast although continental had loads to offer. We also took some sandwiches we made and pastries as a picknick which help through out the day. Don’t worry there are loads of places to eat, this hotel is great for cost and value. One thing I will warn you, is st Charles train station. It is like a hang out for migrants and homeless people. Do not go out here alone or stay in this area. Vieux port is the place to be. You can get to everything from here and everything leads to here. Bus, metro, tram. Or walk. Travel advice. Out the airport look right and over the road, there is a row of numbers where coaches stop and a ticket office. Get a ticket for bus 91 at stop 6. 10 euros each. This takes you to the train station. Get off the coach and into the hall, take a left and down to the metro, buy a travel pad 3day euro 10.20 covers all transport. Get on m1 blue and head to la fraug something lol. 2 stops and breath you have arrived and enjoy

Dear Nathan, Thank you for this review. We are delighted to hear that you and your wife enjoyed your stay with us and found our location to be perfect for exploring Marseille. It's great to know that you appreciated the high standards and friendly atmosphere of our hotel, as well as the value for money. We're also pleased that you enjoyed our breakfast buffet and found it to be a good start to your day. Thank you for highlighting the convenience of our nearby transportation options, making it easy for our guests to access various attractions in the city. We hope to welcome you back. Best wishes,

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其他网络用户评价我们的酒店

  • 1,410 评论 9.1/10 位置
  • 1,805 评论 5.1/10 房间
  • 1,337 评论 8.8/10 服务
  • 22 评论 8.8/10 上网
  • 775 评论 9.1/10 早餐
  • 719 评论 5.8/10 清洁度
  • 477 评论 7.5/10 性价比

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