宜必思快捷马塞老港酒店 2 星

客户意见评级 (ALL 评级) 4.0/5 3,225 评论

酒店其他优惠

  • 位置优越,位于老港中心

  • 附近餐厅林立

  • 安全的行李寄存服务(收费)

  • 适合放松的酒吧/休闲区

  • 收费停车场距酒店仅 2 分钟步行路程

我们的客房

酒店位置

宜必思快捷马塞老港酒店

46 rue Sainte
13001 马塞
法国

GPS:43.292195, 5.373801

抵达和交通

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酒店内
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  3,225 评论

TripAdvisor 评级  3.5/5  1,821 评论

Bare essentials, barely

Tripadvisor 评级 3.0/5

LAH719 经 TripAdvisor 认证的评论

The merit of this hotel is obviously its location near the old port. It is indeed ideal. As a low budge hotel, one can't expect luxury, but this hotel is lacking essentials - they claim that they exchange towels less frequently for "saving nature" (believe it if you like), but there is a single hanger where one could hang a towel to dry. For some reason - economy, prevention of blockage? - the toilet paper is not a roll like any other place I've ever visited but meted as single sheets. It doesn't work, however, because the flushing of the toilet is so poor that the result can be revolting at times. It took an actual blockage to convince the plumber there is indeed a problem. His unhappiness of having no choice but to attend to this task was loud and clear. The guest's presence made no difference to him. Last but not least, the walls do not provide sound isolation. If the next-door neighbors talk loudly, one hears them, whether one wants to or not.

Dear Guest, Thank you for sharing this feedback on your recent stay. While we are delighted to hear that you appreciated our prime location near the old port, we are sorry that some aspects of your stay did not meet your expectations and would like to address your concerns. As in many hotels, we do only provide fresh towels when requested as part of our commitment to sustainability however, we do provide a hanging space with 5 coat hangers and 7 shelves in each room. Furthermore, we are sorry that the toilet paper was not to your taste, it is provided in sheets instead of rolls, but is still functional. We do apologize for any inconvenience caused by the plumbing issue during your stay and have reviewed this and your comment about the service delivered with our maintenance team. Our walls are designed to provide sound isolation, but we understand that some noises may still be heard; please don't hesitate to let our team know if you are being disturbed by other guests so that we may take action, with the required discretion. We hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Stéphane Mojica, Manager

Central Hotel at a Good Price

Tripadvisor 评级 4.0/5

fmfio 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed here twice with family and has always been a good experience. Close to the port, a 20 minute walk from Saint Charles Station. Rooms are very clean as well as the bathrooms. Breakfast buffet offers a wide variety of food to choose from. Would recommend!

Dear Guest, It’s kind of you to leave us this feedback about your recent visit. We appreciate that you chose to stay with us again; it is always a pleasure to welcome a returning guest. We are delighted to hear that you enjoyed your stay with us and found our location convenient. It's also great to know that you appreciated the high standards in our rooms and bathrooms as we take pride in maintaining this for our guests. We truly appreciate your recommendation and look forward to welcoming you and your family back for another enjoyable stay. Kind regards, Stéphane Mojica, Manager

Central value for money

Tripadvisor 评级 4.0/5

NWGuy Friends getaway - 经 TripAdvisor 认证的评论

This is a budget hotel and you get what you pay for. Clean room with a comfortable bed. Staff friendly and helpful. Buffet breakfast was fine. Great central location very close to the old port. Some street noise at night even on the top floor but to be expected in the centre of a city. Would stay here again.

Dear Guest, We appreciate that you took the time to share your experience with us. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We owe it to ourselves to provide quality services to our guests. For hygiene reasons, we do not provide a toilet brush. We regret that you experienced some noise issues, our team would have happily moved you to a quieter room, dependent on availability. We thank you for your kind mention of our tasty breakfast and handy location. We hope to see you again. All the best, Stéphane Mojica, Manager

Basic, but a good short stopover address

Tripadvisor 评级 4.0/5

Jane I Couples - 经 TripAdvisor 认证的评论

Stayed here a couple of nights, choosing it for its central location really. Check in and out was simple. The hotel makes use of an historic building, so the layout is a bit odd, but there are lifts to the different floors. Our room was on the top floor at the rear of the building, with a skylight rather than a window, so no view. However, it was remarkably quiet for a city centre hotel. We didn't hear street noise or any other guests, though I imagine it is rather more lively in the holiday season. The rooms are small, but everything was recently installed and clean. There is no cupboard or wardrobe: clothes go on hangers, and there are a few narrow shelves to unpack your necessities. Wall mounted TV, no kettle, the only items of furniture were the bed (very comfy), a small occasional table and one hard chair. Bathroom/shower fine, everything perfectly clean. For a short, busy, stopover, this was fine for us, but one wouldn't want to stay longer, or linger in the room after getting up. Buffet breakfast available, and as it's centrally located, there are plenty of dining options nearby. We felt safe in the neighborhood and inside the hotel. Public transport (buses and metro) available from the Vieux Port 5 minutes walk away. At the time of writing, I would recommend buses, as the metro stations here and at the main railway station Saint Charles are undergoing renovations and are a bit awkward to access. Altogether an economical choice for a short stay for sightseeing or business.

Dear Jane, Thank you for your review. It is great to hear that you had a pleasant stay and appreciated the high standards which we strive to uphold. Furthermore, we are happy that you found our location ideal and that you appreciated our professional team. We regret that a welcome tray is not part of the Ibis Budget standard, however, we do have a vending machine and microwave in reception. We look forward to welcoming you back in the future. Best regards, Stéphane Mojica, Manager

Ups and downs

Tripadvisor 评级 3.0/5

Valerie_1313 Friends getaway - 经 TripAdvisor 认证的评论

We arrived near midnight and had a bad time at reception. One of us hadn't paid, another was doubly charged and not one of the three of us had our key card sorted so we all had to get back to reception to fix this. Fortunately the rooms were all lovely, other staff were great, especially Meahdi, who was SO patient. The lift - is antique. It only works if you close the inner door properly and many guests do not. So if you are on the 5th floor like we were... The bar is alcohol free... more a lounge but we were able to take our own wine in and glasses were happily provided. The breakfast is amazing! Lovely coffee, great people looking after you and lots of choice.

Dear Guest, We are grateful for the time you took to review your recent stay. We are happy to know that you appreciated our location and found your room comfortable. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts. However, we are sorry for the difficulties you experienced during check-in; rest assured, we will review our procedures with our team. Your comment about the lift has been noted, and we apologise for any inconvenience. We look forward to welcoming you again. Best wishes, Stéphane Mojica, Manager

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其他网络用户评价我们的酒店

  • 1,639 评论 9.1/10 位置
  • 2,094 评论 5/10 房间
  • 1,504 评论 8.5/10 服务
  • 29 评论 7.8/10 上网
  • 883 评论 5/10 清洁度
  • 803 评论 9/10 早餐
  • 556 评论 8/10 性价比

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