马赛中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,291 评论

马赛中心美居酒店 - Image 1
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描述

酒店其他优惠

  • 整个酒店都有免费无线网络

  • 距老码头 400 米(440 码)

  • 靠近 WTC 会议中心

  • 接近 4,000 平方米(43,055 平方英尺)的美居/WTC 会议中心空间

我们的客房

酒店位置

马赛中心美居酒店

1 rue Neuve Saint Martin
13001 马塞
法国

GPS:43.298807, 5.375029

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务
酒店附近
  • 停车

LE FRIOUL

酒吧营业时间为上午 8 点至晚上 11 点。品尝我们的招牌鸡尾酒和餐前小吃,或者尝尝种类多样的葡萄酒,在配有壁挂电视的运动主题氛围中品尝小酒馆的美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,291 评论

TripAdvisor 评级  4.0/5  1,623 评论

糟糕的客房打扫极大程度影响了整体评分

客户意见评级 3.0/5

匿名 情侣住宿 - 所有已确认评论

- 房屋位置不错,离火车站近。建议坐地铁避开危险区域。 - 前台服务和硬件设施可以 - 房间打扫服务意识有待提升。清洁工在房间有人时不询问直接进入房间,在退房前1小时频繁打扰。房间缺少的沐浴露和清洁呆在入住时间内没有被主动补充。

Rugby world cup stay

Tripadvisor 评级 5.0/5

LothiansJack 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel reception staff were lovely on arrival offering to store our bags until the room was ready. Throughout our stay they answered questions and were helpful. The bar was popular with fellow rugby fans and we enjoyed watching some of the matches on the big screen. Pizza and pasta was available sometimes and came quickly when we could order it. Our room was comfortable and we had a nice view which is always appreciated. The air conditioning worked but was not very powerful. The shower was good. Breakfast was great with lots of choice to suit most tastes. The scrambled eggs were perfect. The lifts got busy at times so perhaps signposting the stairs would help at peak times. Google maps sent us along back streets a few times when trying to find the hotel. Once we had our bearings it was easy to stay on wide and clean routes to go to the vieux port area or to Noailles to jump on the metro. Perhaps the hotel could add details of a walking route from the nearby stations using the main roads to help future visitors. Overall we had a good trip to Marseille and felt very secure in this hotel.

Hello, Thank you for taking the time to write this review. The Rugby World Cup is an important event. My team and I are delighted to read that you were able to take full advantage of it and that we were able to provide you with the services you needed for a pleasant stay. I hope that we will have the pleasure of welcoming you again, and in the meantime I send you my warmest regards. Yoann P. - General Manager Mercure Marseille Centre Vieux-Port - Eco-labeled hotel Green Key 2023

Some good, some not so good

Tripadvisor 评级 3.0/5

HKPiper 经 TripAdvisor 认证的评论

Location wise the hotel is just two or three minutes walk from the Colbert Metro Station or maybe 14 minutes walk from the main St Charles railway station. It is also only about five to seven minutes walk from the main tourist area down by the port. Obviously not the fault of the hotel but the street it is on it heavy with graffiti, there was smell of urine and hobos sleeping nearby. That might sound nasty, but it's just a fact. Check-in was simple and quick and the lobby is OK if you like looking at a piano covered in faux graffiti. All rather tacky and blingy looking. Bedroom was OK if you like decor in purple and vinyl light blue covered chairs in your room. No proper desk for computer use although you can use a small table and stool. Wifi connection was good. Air-conditioning worked. Bathroom acceptable although the 'open' toilet brush holder could surely be improved upon. Hairdryer provided but you can't use it in the bathroom as there is no plug point for a hair dryer. It can however be used in the hallway. Carpet was dirty. I thought at first it was maybe just our room but upon stepping out into the corridor there was dirt and dust everywhere, especially along the sides by the skirting boards. The cleaners main corridor door was often left open letting guests see inside the cleaners store room area. Breakfast was good. In fact, most of it was better than good. Comprehensive selection of breads and croissants/pastries, cheeses, hams, fruit, yoghurt, cereals, coffee machines and scrambled egg. The fallafel was also a great thing which I hadn't expected. Not so good were the burnt sausages and the very fatty/oily streaky bacon each morning. But overall, a good variety and enjoyable. Would we return? Probably not. The hotel really needs to do something to clean the carpets in the corridors properly and to get new toilet brush holders in the rooms. Very off-putting.

Fantastic location

Tripadvisor 评级 5.0/5

607yvonned 经 TripAdvisor 认证的评论

Amazing hotel. The location is perfect and the grounds are beautiful. So relaxed, an opportunity to get away from it all... Added bonus 2 charging ports in the bed so no need to use adapter! The breakfast was lovely. Staff were very nice and helpful.

Hello and thank you very much for your comment which I did not fail to pass on to my collaborators and who were delighted with it. Looking forward to welcoming you again, Best regards Yoann P. - General Manager Mercure Marseille Centre Vieux-Port Eco-labeled hotel Green Key 2023

Exceptional Service, Unforgettable Experience at Hotel Mercure, Marseille

Tripadvisor 评级 5.0/5

ozgurertem Couples - 经 TripAdvisor 认证的评论

Our stay at Hotel Mercure in Marseille was nothing short of excellent, highlighted by the remarkable service provided by their exceptional team. The star of my experience, without a doubt, was Ben, the receptionist. His assistance during the check-in process was seamless, efficient, and truly welcoming, setting a high standard for the remainder of my stay. Navigating Marseille's busy streets was initially challenging, but locating the hotel's carpark became incredibly simple thanks to Ben's comprehensive directions and friendly assistance. His exceptional professionalism, combined with his warm personality, added a special touch to our visit. I highly recommend this hotel for its top-tier service, superior accommodations, and outstanding staff.

Hello and thank you very much for this positive and kind comment. Our team was delighted to read you and especially Ben. Your words are a great reward for their professionalism. I hope that we will have the pleasure of welcoming you again during a future stay in Marseille and in the meantime send you my cordial greetings. Yoann P. - General Manager Mercure Marseille Centre Vieux-Port Eco-labeled hotel Green Key 2023

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其他网络用户评价我们的酒店

  • 507 评论 8.9/10 位置
  • 684 评论 7.1/10 房间
  • 613 评论 8.9/10 服务
  • 15 评论 8.1/10 上网
  • 326 评论 7.7/10 舒适度
  • 308 评论 9/10 早餐
  • 233 评论 5.6/10 清洁度
  • 154 评论 4.2/10 设施

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