格瑞特马赛中心圣查尔斯酒店 2 星

客户意见评级 (ALL 评级) 4.3/5 818 评论

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格瑞特马赛中心圣查尔斯酒店 - Image 1
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4, Allee Leon Gambetta, 13001 马赛, 法国

描述

酒店其他优惠

  • 中心酒店：步行 5 分钟即可到达麻田街和老港

  • 靠近圣查尔斯 TGV 火车站、Les Capucins 电车站和麻田街地铁站

  • 餐厅/酒吧区为美食爱好者提供新鲜的当地食物

  • 以当地时令食材制作的早餐

我们的客房

酒店位置

格瑞特马赛中心圣查尔斯酒店

4, Allee Leon Gambetta
13001 马赛
法国

GPS:43.2990717, 5.3810269

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 无线网络
  • 空调
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  818 评论

TripAdvisor 评级  4.0/5  91 评论

Recommend

Tripadvisor 评级 5.0/5

fabiola R 经 TripAdvisor 认证的评论

Warm welcome! I was very well received at the Greet Hotel thanks to Ericka a kind, attentive, and truly competent person. She takes the time to explain everything clearly and makes guests feel comfortable. This level of customer service is rare! The hotel is also well located, which is a great advantage.

住得不错，离火车站很近。房间很干净，空间舒适，房间不吵。

客户意见评级 5.0/5

Rosa 情侣住宿 - 所有已确认评论

整体感觉很好。前台服务很好，很礼貌。

尊敬的 YINGYING J.： 感谢惠赐有关下榻 greet Hotel Marseille Centre Saint Charles 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 PATRICK MENGUE

地點便利

客户意见评级 3.0/5

Kai-ming C. 情侣住宿 - 所有已确认评论

地點便利，但設施較為老舊。檯燈壞了，插座也壞了一個。

敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好， PATRIC MENGUE

Good budget hotel in dodgy part of town

Tripadvisor 评级 3.0/5

galtons 经 TripAdvisor 认证的评论

This is a good quality budget hotel; good for its price relative to other hotels. Many have commented positively on its location and I booked it mainly based on those reviews and I was very disappointed. Apart from being close to the main station, I could not agree in any way that it’s in a good location! The main street - La Canebière - which the Greet is on the corner of, is a horrible street full of cheap take away shops (either chains or down at heel local variations) and lots of groups of men hanging around on the street. Most of the men are no doubt harmless and are just newly arrived immigrants with not much money and nowhere else to go, but it is not enjoyable as a woman walking past all these men and having to be “on guard” all the time. You can easily walk to the nicer parts of Marseille in 15 minutes or to the charming parts of Marseille in 30 minutes but the immediate area of the Greet is not pleasant. If you are a sole female traveller, I would definitely advise you to look for a different hotel elsewhere.

Could have been a great budget stay except for how staff handled lack of AC

Tripadvisor 评级 2.0/5

DCTravelL0ver Friends getaway - 经 TripAdvisor 认证的评论

Not a terrible place. Great location, nice quality breakfast, and rooms clean and comfortably furnished, if a bit small. Minimal in-room amenities, but great tvs. I'm generally a budget traveler and not picky, so this would have been a much better review had the weather been cooler. However it was during a heat wave when the promised AC was really a necessity. And there was none. First room literally had no air at all. After being told by one person that the technician would check it out, still no change after being out for a bit. New people at desk first said it was hot because of the sun, then said technician had come and couldn't fix it, then offered a fan, then finally offered a new room. New room had moving air but not cold air. Then dealing with the night person, I asked for a fan, which was provided after some argument. Finally got an okay night's sleep. Fortunately I live in a hot place and don't like AC much anyway and could sleep in a warmer room. Then looking at recent reviews, it was clear there had been no AC for weeks. So - a known issue, no mention or resolution of it, multiple stories depending on who you talked to, and unpleasant staff (who were quite cool and comfortable in a super chilled lobby). Thus what would have been a 4-star review for a technical problem handled well by staff is now a 2-star review because the staff did not handle it well at all. On the plus side, my friend who traveled with me said she saw a bunch of portable AC units getting brought in when she was checking out. So someone was finally dealing with the problem.

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其他网络用户评价我们的酒店

  • 509 评论 9.1/10 位置
  • 657 评论 6.5/10 房间
  • 610 评论 9.6/10 服务
  • 12 评论 8.1/10 上网
  • 423 评论 6/10 舒适度
  • 280 评论 7.5/10 清洁度
  • 235 评论 7.7/10 早餐
  • 148 评论 7.1/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。