马赛卡奴比埃尔大街美居酒店

客户意见评级 (ALL 评级) 4.5/5 1,022 评论

马赛卡奴比埃尔大街美居酒店 - Image 1
马赛卡奴比埃尔大街美居酒店 - Image 2
马赛卡奴比埃尔大街美居酒店 - Image 3
马赛卡奴比埃尔大街美居酒店 - Image 4

描述

酒店其他优惠

  • 位于市中心,是在马赛中途停留的理想选择

  • 距离老港 5 分钟步程,距离圣查尔斯火车站 10 分钟步程

  • 由主厨 Noël Baudrand 主理的酒馆餐厅

  • 举办研讨会和商务会议的专门场所

  • 获得"绿钥匙"认证

我们的客房

酒店位置

马赛卡奴比埃尔大街美居酒店

48 La Canebiere
13001 马赛
法国

GPS:43.296986, 5.379321

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE CAPUCIN

在老港附近的 La Canebière 餐厅,品尝主厨 Noël Baudrand 选用新鲜的当地食材烹制的精致美食。餐厅在奥斯曼风格的环境中将传统与现代气息相融合。https://www.brasserielecapucin.com/

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,022 评论

TripAdvisor 评级  4.0/5  178 评论

卓越奖 2024

Great option in the heart of Marseille

Tripadvisor 评级 4.0/5

bystreetlight 经 TripAdvisor 认证的评论

We had a great 3 night stay at the Mercure Marseille Canebière - the location is easily accessible from the train station and metro, and has a tram stop right outside. It is also walking distance to Vieux Port and Marseille's attractions. The hotel is very modern and comfortable - rooms are on the smaller side and ours had an awkward layout due to the shape of the building (toilet was in a separate room on the opposite side to the bathroom) but otherwise the rooms are perfect for a short stay. Well insulated so you don't hear much from the street below at night. Buffet breakfast was great, however the restaurant is quite small so best to go early to beat the crowds. Many reviews mention that the hotel is in a 'sketchy' area however we didn't feel unsafe at all or experience any trouble, and besides some rough sleepers and general rubbish/dirt that you'd experience in any big city, I'm not sure what people are complaining about.

Central location, great staff, yet a number of 'buts'

Tripadvisor 评级 4.0/5

vitorbabrazil 经 TripAdvisor 认证的评论

It's about 40min by taxi from the airport for the fortune of 80 euros and still one need to roll suitcases for 2 extra minutes - either that, or the taxi driver didn't want to drop us in front of the hotel... Location is really prime, right at Canebière and with a tram stop just opposite, less than 5min to the old port and with a number of shops and restaurants at walking distance. Amazingly one can't hear a pin drop despite the whole mess outdoors! The area around the hotel is just busy and lively, I never felt any sort of risk any time, and some of the reputation unfortunately has to do with ethnical prejudice. Nevertheless and like everywhere in the world nowadays, watch your belongings and behaviour. The whole staff is most attentive and friendly, they really do their best to accommodate your needs and even acknowledge the problems the hotel does have. They are the only reason why I didn't give the hotel three points only! Strangely no identification or credit card confirmation was needed upon check-in; I may appear to be the most trustworthy person in the world but that's not the case for everyone, and not only for my own safety in the house: IDs of whoever is checking in must be checked, as simple as that. They have different kinds of suites and the corner ones are compact yet functional, with one sitting room adjacent to a bedroom and separated by running door. That's better and more honest than many hotels, which don't even have that and dare to call what they have as a suite! Free space is minimal but it's all manageable in the rooms; however, the bathroom counts as a major design mistake! Despite its instagramability, it deserves zero in practicality and even offers a high risk of injuries for not having a proper shower and forcing the bathing in a slippery narrow bathtub. There are no hangers for towels nor shelves for putting toiletteries or whatever else away. The designer who dared conceive this must have his diploma cancelled! Breakfast is served in the mezzanine and offers delicious breads and jams, local honeys, hot dishes, cheeses and juices. It's all the same every single day and the presentation is not appealing, like the mushrooms looking completely burned. French cuisine is known for its delicacies and it wouldn't cost them much to introduce guests with some of them, changing the menu on a fairly regular basis. Internet works fine and even reaches the corner of the street. And housekeepers should learn to leave the key in the socket: if placed there, there must be a reason! The hotel doesn't offer any parking and unwisely doesn't have partnership with the closest one (Charles de Gaule), to grant us a better deal. It's a five-minute suitcase-rolling down the street. All that said, the feeling is that it costs way more than it should, not being at all a bad choice for your first or revisited time in Marseille.

More like a hostel than a hotel

Tripadvisor 评级 1.0/5

megw521 经 TripAdvisor 认证的评论

I have stayed in many 4 star hotels and this certainly was not one. It is more like a hostel than a hotel. Staff with no customer service. Room was not as described, booked a twin but was given a tiny double. One small wardrobe with four coathangers for 2 persons staying 3 days, not even a shelf to put your clothes on. No chest of drawers. Coffee facilities had powdered milk sachets which were so ancient they didn't dissolve. Buffet breakfast was cold every morning and very poor quality. when Bain marie was empty and a request for it to be refilled we were told that that there was no more. Asked for a poached egg but was told no. We looked forward to a relaxing glass of wine before bed but the bar is closed on Saturdays and Sundays. Very noisy area but there was no double glazing. It seemed as though the hotel is run more for the benefit of the staff than customers. The area is littered with homeless, drunks and beggars and feels very unsafe to walk through in the evening. I would never return to this hotel

Bad experience, not a safe stay

Tripadvisor 评级 2.0/5

Alainmoual92 商务住宿 - 经 TripAdvisor 认证的评论

Im a privilege member of the accor hotels chain and I go on business trips frequently and i usually only reserve at accor. During my last stay, my luggage was opened when I was out of the room, even though i locked it before I leave with a security code. On my return my luggage was open. I mentioned this to the reception and they told me they investigated it but they can’t know who entered the room when im out and they did not take any measures and did not took this event seriously. It will be my last time to visit this hotel.

Dear guest, We sincerely apologize for the incident regarding your luggage during your recent stay. The security and well-being of our guests are of utmost importance to us, and we take such matters very seriously. Rest assured that we are looking into this matter diligently to prevent any recurrence. We are writing the same answer as the one we wrote on the other of your negative digital reviews. You are already aware that we took quick measures to check all the datas necessary to investigate on our own about your room even nothing has been stolen as you know. Duty Manager and front desk Managers themselves discussed with you and replied to you orally about this unfortunate incident after doing all the efforts that could do. We appreciate your loyalty as a privilege member of the Accor hotels chain and regret the inconvenience caused. Your feedback is valuable to us, and we will ensure that necessary steps are taken to address this issue. We hope to have the opportunity to regain your trust in the future. Best regards Hôtel Mercure Marseille Canebière Vieux-Port

Very good hotel

Tripadvisor 评级 5.0/5

Kristīne K Couples - 经 TripAdvisor 认证的评论

Very good service. Good location. near the port. Very nice welcome at reception. We really liked it. The room was clean and comfortable. we could communicate with the employees in many languages, also in Russian. Necessary things were quickly brought to the room.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 699 评论 8.9/10 位置
  • 831 评论 7.5/10 房间
  • 781 评论 9.2/10 服务
  • 11 评论 6.4/10 上网
  • 426 评论 8.7/10 早餐
  • 273 评论 8.1/10 清洁度
  • 179 评论 9.4/10 氛围
  • 113 评论 8/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 马赛 的所有酒店