马赛老港索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,987 评论

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36, boulevard Charles Livon, 13007 马赛, 法国

描述

酒店其他优惠

  • 悠然起床，安心享用自助早餐，欣赏海景

  • 可以欣赏到阳光明媚的美景

  • 美味精致的菜肴

  • 在索菲特水疗中心享受令人放松和焕发活力的护理

  • 在顶楼举行会议，可以俯瞰老港口

我们的客房

酒店位置

马赛老港索菲特酒店

36, boulevard Charles Livon
13007 马赛
法国

GPS:43.292332, 5.361028

电话
传真 +33 4 91 15 59 50

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,987 评论

TripAdvisor 评级  4.5/5  3,317 评论

Excelent Service and Exquisite Breakfast with The Best View in Town

Tripadvisor 评级 5.0/5

anamilenam2013 经 TripAdvisor 认证的评论

Jorge Hernández made the diference with His profesionalism and excellent care. He really loves his job and give all to make you feel the most especial guest of the hotel! Had the most delicius, exquisite , varied breakfast, that with his EXCELLENT service made our last day in town a memorable One. Sofitel Marseille Vieux-Port restaurant has the most privileged and magnificent view of Marseille. STUNNING! Thanks Jorge for giving us a great experience that we'll Never forget. Hope to visit Marseille and YOU, again.

Great Hotel - Even Better Staff!

Tripadvisor 评级 5.0/5

alittlejared 经 TripAdvisor 认证的评论

Great hotel, perfect location! I stayed here on a quick two-night visit to Marseille by myself and was so glad I chose to stay here. The location made it easy to explore the city on foot, and waking up every morning to a view of the old port was really nice. The staff is amazing - everyone I encountered was friendly and helpful. In particular, Thomas at the front desk went above and beyond. He accommodated my morning arrival and graciously let me check in early...even with an upgrade. I told him it was my first visit to Marseille and was just there for two quick nights, and being able to get settled in the room early so I could explore the city made all the difference. I'd highly recommend staying here.

Beautiful hotel but worsted restaurant breakfast service

Tripadvisor 评级 4.0/5

BOGOSGOLD 经 TripAdvisor 认证的评论

The hotel reception are very kindly people, the opera suite was beautiful, nice, big bath room with a nice tube, separate shower,. The only worse was the buffet breakfast, Cost €33 per person but I'm feel is a robe because the they open from 6:30 till 11:00 am, and we arrive at 10:15 the trays was almost empty and nobody refill or replace for more food, they tell us we can request some from hot plate to order, and the waiter's are lazy, they act like they don't listen to you, and when they deign to serve you, they bring cold food and very reluctantly, as if they were going to give you charity.I didn't have anyone to complain to, they charged me €66 and I didn't have breakfast. And when I checked out I passed my complaint but they ignored it.

cold and uncomfortable

Tripadvisor 评级 2.0/5

TravelingTomato8 经 TripAdvisor 认证的评论

we were really disappointed with our choice to stay at the sofitel. the location was much more inconvenient than we expected, with a long, hilly trek required to reach the center of vieux-port and any metros (the bus stops closer but the concierge basically told us not to use it). service can best be described as disengaged and cold. it took two tries with maintenance to get our air conditioning working (we were clearly not the only ones with an issue since a toolbox set sat in the hallway of our floor by the elevator for the duration of our stay), and we received no follow up about it to make sure things were ok. the room is tight, with most of the space dedicated to a large bath. we would have preferred more living space. the "business center" is a round table in the open lobby where noise carries both from your conversations and the lobby's. overall, an uncomfortable place to stay and we mostly looked forward to departing.

Dear Guest, We thank you for taking the time to share your experience and are very sorry to read of your disappointment. Indeed, our location overlooking Marseille and its Old Port is usually a favorite with all our guests. With regard to the other points raised, we sincerely apologize for not having been able to meet your expectations. Therefore we take note of this remark in order to improve this specific point and really do hope to regain your trust during a future stay. Best regards, Emeline Roudier Quality & Guest Experience Director

Fantastic stay - high quality service and hotel - a wonderful experience!

Tripadvisor 评级 5.0/5

Catherine H 经 TripAdvisor 认证的评论

Fabulous stay - everything was perfect! A lovely hotel in a great, safe location, easy walking distance to the Vieux Port. The room was spacious, clean and quiet with luxury bathroom and products. All the staff were professional, friendly and attentive, in particular Anna, who organised the reservation, and the reception staff. Wissal, was super helpful in liaising with the Chef who kindly provided special treats for my daughter's birthday. The room was very spacious, clean and quiet with a luxury bathroom and products. Enjoyed the complimentary items, including illy coffee The Sky Lounge staff were great and we enjoyed drinks with amazing views over Marseille Vieux Port. A beautiful evening at the Les Trois Forts, with delicious food and wine. Our waiter was delightful and made the evening very enjoyable and relaxing. The view exceeded our expectations- stunning! Luxury in a relaxed, friendly atmosphere with great service from everyone made it a wonderful vacation.

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其他网络用户评价我们的酒店

  • 494 评论 9.1/10 位置
  • 963 评论 7.6/10 房间
  • 1,142 评论 8.9/10 服务
  • 5 评论 3.8/10 上网
  • 287 评论 8.6/10 早餐
  • 113 评论 5/10 清洁度
  • 110 评论 7.5/10 酒吧和饮品

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