客户意见评级 4.5/5 8,068 评论
光顾具有当地特色的太阳能餐厅 Effet Mer
获 Villégiature 最佳酒店服务及露台奖提名
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 16h00 办理登记入住手续
从 12h00 办理退房手续
我们拥有 134 间客房，包括 3 间套房和 24 间带阳台的客房。光线明亮，宽敞豪华，采用海洋风格的装饰。浴室配有双人浴缸或水压按摩淋浴。
高级房，配备 1 张双人床，可享用健身中心以及索菲特水疗中心
高级房，配备 2 张单人床，可享用健身中心以及 So Spa 特色水疗中心
豪华房，配备 2 张单人床，可欣赏老港口美景，可享用健身中心以及 So Spa 特色水疗中心
高级房 - 配备 1 张大床，带阳台，可欣赏海港景观
来自 100% 认证入住过我们酒店客人的评论发现更多
Stella H. 情侣住宿 - 04/08/2021 所有已确认评论
Could do better!
Eme L 03/08/2021 经 TripAdvisor 认证的评论
Before our trip, I wrote an email which hadn't been taken notice of or read by management. Although German, I do my correspondence with the Sofitel Marseille in French and got a bunch of emails before arrival in ... English! And it was always about the same subject (Covid), as if we were idiots and didn't know about masks and distances. The hotel's garage is too small, very difficult to manoeuvre the car. As for us, there were not enough towels, we had to ask a second one every day. THE SPA employee told us that there was just their jacuzzi for swimming, but later we realized quite a big swimming pool that was shared with a neighbour hotel. Crazy! The handbasin's drain pipe was congested (which might happen), but to ask four (!) times to fix the problem, is a little bit too much!
quick discovery of Marseille
Tac85 02/08/2021 经 TripAdvisor 认证的评论
My husband and I stayed 2 nights at Sofitel. We wanted to be downtown to discover around the old harbour. The Sofitel is very well located for that. It has a magnificent view from the restaurant deck on the old harbour. The room was in a quiet zone but too far to get the wifi correctly and it was an inconvenience for my husband who needed it for business. They were no reception number on the phone so we had to get to the lobby to ask for it and for some pillows. The ones in the room were not what you expect in a 5 stars hotel. Because of the covid situation, the number of people in the spa was restricted to eight which turned out to be nice because the place is very small! then the open hours of the spa should be longer to accommodate more people. The breakfast buffet is very good. The staff recognise some of our complains and did some gesture when we left.
Business trip in Marseille
FredV1295 Business - 18/10/2020 经 TripAdvisor 认证的评论
Beautiful location and service on top ! My first choice when I’m going to Marseille. Love it so much The room are great especially with view on the « vieux Port » Thanks at all the Sofitel Vieux port for making the stay a perfect moment.... Fred
great restaurant les trois forts
roberta909 Business - 21/01/2020 经 TripAdvisor 认证的评论
I think this restaurant is one of the best in Marseille. The food is absolutely delicious . the flavours were intersting and original. The service was extremely professional. I would personally like to thank Anthony who looked after us exceptionally. He is a great asset to the Sofitel and looked after us in every detail. We will definitely return and do not understnad this restaurant does not have a michelin star.
我们最新的 20 评论