ibis budget Marseille Vieux Port

ibis budget Marseille Vieux Port 2 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.0/5 รีวิว 2,813 รายการ

ดูแผนที่

ความพิเศษของโรงแรม

  • Certified ALLSAFE by Bureau Veritas

  • In the heart of the Old Port

  • Secure luggage storage for a fee

  • Bar lounge

  • Pizzas on site

สถานที่ตั้งโรงแรม

ibis budget Marseille Vieux Port

46 rue Sainte
13001 MARSEILLE
France

พิกัด:43.292195, 5.373801

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บริการโรงแรม

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สรุป
ในสถานที่
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
  • เครื่องปรับอากาศ
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม

LA CAPITAINERIE

In search of indulgence? Enjoy the new menu for our generous breakfast buffet. You can also enjoy our delicious artisanal pizzas on-site.

ที่พักของเรา

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.0/5  รีวิว 2,813 รายการ

เรทติ้งบน TripAdvisor  3.5/5  รีวิว 1,803 รายการ

Room not what i have booked

คะแนนจาก Tripadvisor 1.0/5

seah m ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Have been making some research on the which hotel to book as we drive to Marseille. Decided to book with this hotel becouse it stated that they have private parking onsite and they have double bed w a bunk bed, which is suitable for our family of 3. Called the hotel half an hour before reaching to check on the parking, they say parking is not availabe. No choice, we parked at the nearby public carpark that cost $15.50. We reach the hotel at 1130am but Check in is only available at 1pm. We are asked to store our luggage at the payment storage. We choose a big storage that cost $8. Went back to check in at 3pm, to my surprised we was given a double room that is so small and they added a sofa bed, there was no walking space at all for 3 person. Its not what was shown on the website that i have booked. Went back to check with the reception, she said they are fully book and there is no double bed with a bunk. There is no way for 3 of us to stay in such a small room so we have no choice but to book another double room. If i know we will be given double room with a sofabed, no way i will book this hotel. I feel so cheated and disappointed. The only good about this hotel is the location near lots of eatery.

Dear Seah, Thank you for taking the time to provide this feedback. While we are pleased that you appreciated our convenient location, we regret not everything about your stay met your expectations. As you mentioned, our normal check-in time is 1:00 pm and although we do our best to have rooms available for our arriving guests this depends on availability. Early check-in is possible subject to availability for a small extra charge. We try to accommodate all our guests' preferences, however, this can depend on availability and are sorry that your choice of room was not available. The comfort and well-being of our guests are very important to us and we would like to apologize for the inconvenience caused. As mentioned on our website and all other booking platforms, we do have a private carpark although with limited space and regret that perhaps it was already full when you arrived. We hope to welcome you back on future occasions. Best regards, Stéphane Mojica, Manager

Lovely hotel: would stay again

คะแนนจาก Tripadvisor 5.0/5

Ellahstruts2004 Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Lovely hotel. Clean and functional rooms. We stayed on 6th floor. Daily turn down service. Friendly staff, we didn’t eat breakfast but looked nice. Would stay again, right in the heart of the port and lots of eateries, bars and boat and bus tours nearby,

Dear Guest, Thank you for taking the time to share your feedback. We are glad you loved the style of your room and had a good time at our hotel. We are pleased that you appreciated the high standards and quality service which we strive to uphold. We appreciate your highlight of our prime location, and that it helped you make the most of your stay. We look forward to welcoming you back. Best wishes, Stéphane Mojica, Manager

Superb stay!

คะแนนจาก Tripadvisor 5.0/5

babykong Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Really impressive budget hotel just a couple of minutes walk away from the old port. Having stayed at one of their hotels in Avignon, I was expecting more of the same here - but this hotel is another level! Although my room was still quite basic, it was much more stylish and aesthetically appealing. There was also quite a few shelves for storing toiletries and clothes. It looked like my room had been recently renovated, as it was fresh and modern. The bathroom was fab too - with a great power shower and lots of shelf space for toiletries. The towels were also remarkably better than the previous hotel I’d stayed in. Breakfast: Oh my! I was impressed with the offerings at my previous hotel, but the breakfast here is amazing! Seriously, there is so much to choose from - and having tried virtually everything on offer (apart from the sausages) over the three mornings I ate there, everything was super yummy! Just to give you an idea of what’s on offer; there’s pancakes, pastries, various breads, dried fruits, fresh fruit, nuts, cereals, yogurts, cheese, omelette, hash browns, sausages, hot drinks, juices…I think that was just about it! My point being, it was all delicious, there’s LOADS to choose from - and it’s exceptional value for money. All the staff I met were very welcoming too. Getting to the hotel can be done on foot in 20-25 minutes from Gare de Marseille-Saint-Charles. Which is also the last stop/where you catch the bus to and from the airport. The bus costs 10€ and takes less than half an hour. In a nutshell I loved this hotel and would 100% stay here again.

Dear Guest, Thank you for taking the time to review your stay. We are delighted to know that you had a great stay with us and that we were able to exceed your expectations. We appreciate your comments about the high quality service we deliver. It’s also great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Your satisfaction is always our top priority. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Stéphane Mojica, Manager

Simple & affordable hotel

คะแนนจาก Tripadvisor 4.0/5

S4568DUpatrickb Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This affordable hotel offers small rooms and is well located near the "vieux port". Breakfast is OK. Rooms under the roof (7th floor) have a low ceiling. You can request late check-out & bagagge deposit but you have to pay for those extra services.

Dear Patrick, Thank you for taking the time to share your review. We are delighted to know that you had a pleasant stay at our convenient location. It’s also great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Our standard Ibis budget rooms are the same size, although they are designed to maximise the space available with your comfort in mind. Additionally, we have noted your comment regarding the low ceiling. Perhaps we can help reserve you a room on your next trip with a different layout. We have also tried to ensure that all additional charges are clearly stated on our website and we regret any misunderstanding. We hope that we have the pleasure of seeing you again in the future. Best regards, Stéphane Mojica, Manager

Good budget option near Vieux Port

คะแนนจาก Tripadvisor 4.0/5

cool_jonez Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed here for 1 night in September 2022. Pluses: - Amazing location, right in Vieux Port - Based on location, excellent price point - Strong, free wifi - Secure - Kind, helpful staff Minuses: - Not as clean & bright as other Ibis Budgets we've stayed in- the "bright green train compartment" motif is a bit more run-down. But note this building is probably 1000 years old :) - Like all Ibis Budgets, no food or drink is free - Less clean and well-cared for than other Ibis Budgets we've stayed at- scratches and dents in the door, stale cigarette smell in (now) non-smoking rooms, etc - Not a lot of outlets Overall, if you're on a tight budget and can't get a room at Vertigo Hostel, this is a good option.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to know that you had a pleasant stay at our convenient location. However, we are sorry that you felt our high standards were not upheld. We urge guests to share any concerns they have at the time so that we may deal with the matter immediately to ensure you have an enjoyable stay. We have, nevertheless, addressed these issues with our housekeeping team. Moreover, we understand that from time to time things do need to be replaced and refurbished and so do carry out maintenance whenever necessary. We have noted your comments regarding the power sockets; your feedback will prove useful as we work towards improving our services. Your kind mention of our team's courteous service is much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. We hope that we have the pleasure of seeing you again in the future. Best regards, Stéphane Mojica, Manager

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