ibis budget Rouen Sud Zénith 2 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 540 comentários

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29, avenue Maryse Bastié, Avenue Canadiens, 76800 ST ETIENNE DU ROUVRAY, France

Descrição

Extras do hotel

  • Bel espace douche récemment rénové

  • Enjoy the ibis Styles buffet breakfast

  • Bar and coworking spaces at ibis Styles

  • Free private parking and direct A13 access

Nossas acomodações

Localização do hotel

ibis budget Rouen Sud Zénith

29, avenue Maryse Bastié, Avenue Canadiens
76800 ST ETIENNE DU ROUVRAY
France

GPS:49.392124, 1.059471

Telefone

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Café da manhã
  • Propriedade 100% para não fumantes

Café da manhã

Foto não contratual

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  540 comentários

Classificação no TripAdvisor  3.0/5  318 comentários

Court séjour à améliorer

Classificação TripAdvisor 3.0/5

Minas5051 Romântica - Avaliação certificada TripAdvisor

Bien situé notamment par rapport au Zenith avec des restaurants à proximité. Accueil à l'Ibis Style car pas de réception à l'Ibis Budget, la chambre n'était pas chauffée à l'arrivée alors que la température extérieure était de moins 4° ! donc au moins 2 h avant que la température de la pièce soit acceptable. Le lendemain matin à nouveau pas de chauffage adapté dans les parties communes ni dans la salle du petit déjeuner alors que la température extérieure était de moins 6 °.Je peux comprendre qu'il faille faire des économies d'énergie mais cela dépasse le minimum de confort attendu. De plus les aliments proposés au petit déjeuner notamment la charcuterie et le fromage étaient complétement glacés comme s'ils sortaient du congélateur (12 € car pas de restauration à l'Ibis Budget) Donc à ce prix on est en droit de s'attendre à un minimum de qualité

Cher client, Nous vous remercions d’avoir pris du temps pour nous faire un retour. Nos équipes sont soucieuses de la qualité de notre prestation et votre avis en est une clé. Notre vigilance quant au chauffage de notre établissement a été accentué depuis votre retour afin de viser un meilleur accueil client. Cet accueil ainsi que le service petit déjeuner servi sur IBIS STYLES ont pour objectif d’améliorer votre expérience client dans le groupe Accor et nous sommes navrés que le ressenti final n’eut pas été à la hauteur de vos attentes. Les petits déjeuners à emporter restent disponible pour les moins gourmands, n’hésitez pas à en faire la demande dans nos établissements. Vous remerciant pour votre message, nous serions ravis de vous accueillir pour votre prochain passage à Rouen afin d’atteindre vos attentes, Vous souhaitant une excellente semaine, Respectueusement L’équipe IBIS BUDGET

Highway robbery

Classificação TripAdvisor 2.0/5

Matt M Avaliação certificada TripAdvisor

I accidentally booked the wrong night (on a date two weeks in the future) and had to pay twice as much in person for the night I actually needed to stay at the Ibis Budget Rouen Sud Zenith. I was told I could arrange a refund through Booking.com for the online booking I was not going to use. When approached via Booking.com to cancel and refund the booking, the Ibis refused. Thereby effectively stealing 50 Euros from me for a room they will be able to sell again. The room also smelled of cigarettes despite being non-smoking and the toilet was not clean. You don't expect great things from a budget hotel. But you also don't expect to have to pay twice.

Good Stay

Classificação TripAdvisor 4.0/5

jeanettej491 Negócios - Avaliação certificada TripAdvisor

Good hotel for a stop over, easy access to motorway to continye journey south Spacious, bed was comfortable and clean Shower good and clean Parking ok but very busy Reception very polite and helpful Good

No effort shown at a difficult time

Classificação TripAdvisor 1.0/5

indri45 Família - Avaliação certificada TripAdvisor

I booked a room for mid May back in February and it soon became clear that I would not be able to do it. I followed the advice on the Accor website that said to contact the hotel to arrange the credit voucher. Did so via email and waited. No response. Things are busy right now I thought but it would be nice to have an acknowledgement so a couple of weeks later I tried again and copied the nearby Ibis in too in case they were a shared team working on a skeleton staff. Time passed and it was a week before my booking so I called the general Accor helpline. The person there said that the hotel would just process it automatically and would be working through the dates. The date of my booking has passed now and I have heard nothing from them at all. No standard email sent out to all bookings explaining the situation, no "we've received your email and will deal with it as soon as we can." Nothing. You book with a chain because you feel it implies some kind of brand standards or accountability. No professionalism at all here. No customer service. Now I will have to seek a refund through my credit card when I was initially more than happy to take voucher and use it at a later point. Not only has this hotel lost my custom, but the chain in general.

Does what it say on the tin

Classificação TripAdvisor 5.0/5

HRLindsay Romântica - Avaliação certificada TripAdvisor

We stopped here again on our way down through France. The room was modernised and was excellent value. The breakfast too was value for money. There are a fe restaurants, including MacDo's right enough, within walking distance. The adjacent Ibis does food as well draught beers.

Thank you for your message, we are delighted that your stay has gone well

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 195 comentários 9/10 Localização
  • 448 comentários 4.5/10 Quarto
  • 332 comentários 8.9/10 Serviço
  • 204 comentários 5.2/10 Limpeza
  • 181 comentários 8.7/10 Café da manhã

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Todos os nossos hotéis em St Etienne Du Rouvray

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.