Hotel Mercure Paris Gare de Lyon TGV 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 4.316 comentários

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Hotel Mercure Paris Gare de Lyon TGV - Image 1
Hotel Mercure Paris Gare de Lyon TGV - Image 2
Hotel Mercure Paris Gare de Lyon TGV - Image 3
Hotel Mercure Paris Gare de Lyon TGV - Image 4
2 place Louis Armand, 75012 Paris, França

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Localização superior: Gare de Lyon, Accor Arena, Bastilha, Marais.

  • Centro de transp. de Paris com acesso direto aos seus pontos fav.: Louvre, Disneyland, etc.

  • Check-up de bagagem 24 horas por dia (taxa aplicável)

  • Espaço de trabalho Zen and Cool

  • Cafetaria: bebidas quentes e guloseimas para levar

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

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Localização do hotel

Hotel Mercure Paris Gare de Lyon TGV

2 place Louis Armand
75012 Paris
França

GPS:48.844779, 2.372532

Telefone
Fax +33 1 43 47 41 94

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.4/5  4.316 comentários

Classificação do TripAdvisor  3.5/5  2.917 comentários

Fantastic location and Great Price

Nota Tripadvisor 4.0/5

Gina H Avaliação com certificação TripAdvisor

Great price and fantastic location next to train station. Room was a little tight but so was the Marriott across the street which was 3 times the price of Mercure. Decor and ambiance in lobby area has a very cool vibe. Main desk gave us drink coupons for the bar. Only downside was the bartender still charged us 10 euros making out Aperol Spritz the most expensive drink we had during out stay in Paris. I guess that’s the extra surcharge for being the ugly Americans. Other than that it was perfect!

Dera GinahK3111PI, Thank you for taking your time to share with us your feedback following your stay with us. We are glad you enjoyed our location, price and lobby ambiance. Regarding your drinks, we offered you 2x7€ vouchers which equals to 14€. Each Spritz costs 12€ which equals to 24€. So, out of the 24€ you got the 14€ voucher discount which means that indeed you had 10€ left to pay. The price you had to pay had nothing to do with your nationality, it is just the price of the drink (you can check on the menu). Please, do not make such assumptions and if you are not sure don't hesitate to ask the explaination for the price. I wish you a lovely day, Léa, Community & Quality Manager

Very good for overnight stay prior to onward travel Gare de Lyon

Nota Tripadvisor 4.0/5

LizMMK Avaliação com certificação TripAdvisor

A very good location for an overnight stop if travelling on from the Gare de Lyon station. The hotel is right next door. Staff very friendly and welcoming. Bedroom very clean and bright. Bed comfortable. The safe was not working, a member of staff came to sort it out, seemed the battery was flat but could not be replaced till following morning. No good for me when needed it that evening. Hotel has basic snack bar but lots of choice of restaurants in station square. Breakfast very good

Dear LizMMK, Thank you for sharing with us your lovely review. We are glad to read you had great overnight stop. Furthermore, it is a pleasure to learn you appreciated our friendly staff, your cosy & clean bedroom and convenient location. We do apologize one again for not being able to quickly enough change your safe. I wish you a lovely day, Léa, Community & Quality Manager

Mercure Gare De Lyon TGV -Staff are fantastic

Nota Tripadvisor 4.0/5

Kookykaye Avaliação com certificação TripAdvisor

We stayed there twice in August 2023 firstly for 6 nights then 3 nights at the end of August. Rooms were clean and the bed was very comfortable and as an Accor member we received a few free drinks in the fridge daily which was great. The reception and bar/lounge area on the ground floor was very relaxing and being next door to Gare de Lyon Station was a bonus. All the tourist attractions were a short train/bus trip away and lots of restaurants close by. But have to say it is the staff make this hotel. Raphael and Emmanuel on Reception were always helpful and courteous honestly the hotel is lucky to have them.

Dear Kookykaye, Thank you for taking your time to share your lovely review with us. We are happy to read you had 2 great stay with us during August. I have shared your compliments to Emmanuel & Raphaël, they were really happy to welcome and help you during your stay. We hope to have the pleasure to host you another time soon. We wish you a wonderful day ! Léa, Community & Quality Manager

Fix the air conditioning

Nota Tripadvisor 2.0/5

molliieemoo Couples - Avaliação com certificação TripAdvisor

5 stars for the location, but 2 stars for the hotel. Whilst the room was small, it was adequate, and it was clean, but it is incomprehensible to me, that in 2023, in summer, there is such poor/inefficient air conditioning in a major hotel. This seems to be a long term theme with other reviews, yet the issue persists. It appears that they have not listened to these reviews and addressed the problem. If you are elderly, or vulnerable to heat, or you’d just like a comfortable sleeping environment, avoid this hotel in the warm seasons until they fix the air conditioning issue.

Dear molliieemoo, Thank you for taking some of your time to share with us your feedback following your stay with us. We have listen to the reviews and have adressed the problem about air conditioning. However, it is a matter we are still working on as the temperatures have been particularly high recently. I hope you mention the problem to our reception team in order to fix it. I wish you a lovely day, Léa, Community & Quality Manager

Ótima localização, porém staff não muito receptivo.

Nota clientes Avis 2.0/5

Oscar M. D. O. Amigos - Comentários confirmados de ALL

Logo de início foi cobrado um valor de seguro o que nunca aconteceu em outros hotéis achei ruim pois parte do nosso dinheiro fica preso, aconchegar no quarto a temperatura estava quente, se era para estar 15 graus no quarto estava pelo menos 23.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.473 comentários 9.4/10 Localização
  • 1.939 comentários 6.4/10 Quarto
  • 1.914 comentários 8.9/10 Serviço
  • 17 comentários 7.8/10 Internet
  • 1.148 comentários 4.5/10 Conforto
  • 833 comentários 8.6/10 Pequeno-almoço
  • 550 comentários 8.3/10 Limpeza
  • 8 comentários 1.7/10 Centro de Bem-Estar/Spa

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.