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Hotel Mercure Paris Bercy Bibliothèque 4 estrelas

Nota clientes Avis 4.5/5 3.549 comentários

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Hotel Mercure Paris Bercy Bibliothèque
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Extras do hotel

  • Áreas comuns totalmente remodeladas em 2020!

  • Perto das estações ferroviárias de Gare d'Austerlitz, Gare de Lyon e Gare de Bercy

  • Em frente ao Accor Arena (ex-Bercy) junto à linha 6 de metro (Quai de la Gare Stn)

  • Quartos Privilege com terraço, Quartos Familiares

  • Bar, serviço de quartos 24/7, sala de seminários e espaço de coworking

Serviços no hotel e nas proximidades

Check-in desde as 12h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Lavagem a seco/serv. passadeira Serviços a pagar
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Bar(es)
  • Serviço de quarto
Serviços empresariais
  • 1 Sala(s) de reunião
  • Servicio disponible fotocopia/impresión

Localização do hotel

Hotel Mercure Paris Bercy Bibliothèque

6, boulevard Vincent Auriol
75013 paris
frança

Tel: +33145824800

Fax: (+33)1/45821916

Check-in desde as 12h00

Check-out até às 12h00

  • QUAI DE LA GARE :  89 QUAI DE LA GARE

  • STATION BERCY :  87 BERCY

  • STATION BIBLIOTHEQUE F MITTERAN :  62 BIBLIOTHEQUE

  • STATION BIBLIOTHEQUE MITTERAND :  64 BIBLIOTHEQUE

  • CHEVALERET :  6 CHEVALERET

  • STATION BERCY :  14 BERCY

  • BIBLIOTHEQUE FRANCOIS MITTERAND :  C BIBLIOTHEQUE FRANCOIS MITTERAND

  • GARE D'AUSTERLITZ :  C GARE D'AUSTERLITZ

  • GARE DE LYON :  A GARE DE LYON

  • De avião

    CHARLES DE GAULLE A 30 km / 18,64 milhas

  • De avião

    PARIS ORLY A 15 km / 9,32 milhas

  • De carro

    PORTE D'ITALIE A6 A 4 km / 2,49 milhas

  • De carro

    PORTE DE BERCY A4 A 2 km / 1,24 milhas

  • De comboio

    GARE D'AUSTERLITZ A 1 km / 0,62 milhas

  • De comboio

    PARIS AUSTERLITZ A 1 km / 0,63 milhas

  • De comboio

    PARIS GARE DE LYON A 1 km / 0,63 milhas

GPS:48.837457, 2.373111

As nossas opções de alojamento

Quartos totalmente insonorizados, acolhedores e confortáveis: tudo o que precisa para apreciar Paris! Deixe-se tentar pelos nossos quartos Privilege e equipamento de alto nível... Dispomos de quartos para pessoas com mobilidade reduzida mediante pedido.

Os nossos restaurantes e bares

LE BAR

O bar do hotel Mercure Paris Bercy Bibliothèque está aberto diariamente das 06:30 à 01:00 e proporciona um ambiente agradável e descontraído. Venha provar o nosso menu variado de bebidas e a nossa seleção de Grands Vins Mercure.

Foto não contratual

Foto não contratual

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 1

  • Tamanho máximo: 44

  • Capacidade máxima: 35 pessoas

  • Capacidade máxima para banquetes: 25 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Hotel Mercure Paris Bercy Bibliothèque

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.5/5

3.549 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

967 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021
Nota clientes Avis 3.0/5

Anónimo Negócios - 04/02/2020 Comentários confirmados de ALL

Staff competente, boa localização e quartos do padrão esperado. Todavia, o hotel está sob restauração e o acumulo de poeira no térreo é muito grande. Falta limpeza mais constante.

Exmo Senhor G., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Hôtel Mercure Paris Bercy Bibliothèque. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Orianne DORDONAT

Mercure Paris Bercy Bibliotheque

Nota Tripadvisor 3.0/5

Wander15607027106 Business - 17/12/2019 Avaliação com certificação TripAdvisor

The location was within walking distance of work. The staff was pleasant and breakfast for the first few days was good. The hotel smelled funny like it was musty and they had a deodorizer to address it. The air handling system in my room didn't work so had to have my window open to get any air flow.

Terrible experience

Nota Tripadvisor 1.0/5

Extraordinary638911 Friends getaway - 24/11/2019 Avaliação com certificação TripAdvisor

I was robbed in this hotel due to staff negligence - the door bell is not working so the receptionist left it open and two professional thieves went into kitchen and stole my bag while I was drinking tea at 23h. the thieves started spending money from my card immediately. I went to police. The next day I complained, was told that the hotel is public area and anybody can enter it. They are not responsible and after that the manager kicked out out in the street. The hotel is located in a very dangerous area also. I called and asked about hotel insurance but the response was the same.

Robbed at hotel - terrible customer experience

Nota Tripadvisor 1.0/5

Myri P Friends getaway - 24/11/2019 Avaliação com certificação TripAdvisor

Robbed at the hotel at night in the breakfast area/ bar. After door Bell was broken the receptionist decided to leave door open at night making the hotel accessible for anybody to enter. Zero help from deputy manager only got yelled at and verbally aggressors. Terrible experience not recommended to stay there

Espaço acolhedor e com um staff muito simpático.

Nota clientes Avis 4.5/5

João N. Casais - 14/11/2019 Comentários confirmados de ALL

Boa localização, conforto, limpeza e staff muito simpático.

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Romain

Qualidade e serviço

Nota clientes Avis 3.5/5

Soares D. S. Viajante individual - 17/07/2019 Comentários confirmados de ALL

O hotel é bem localizado e oferece um serviço à altura do que se propõe. Contudo, foi-me oferecido um quarto sem nenhuma vista, o prejudicou de sobremaneira a minha estada. Solicito, gentilmente, que na próxima estada me seja oferecido quarto com melhor vista.

Dear Mrs. De S., Thank you for your review, we are delighted to know that you enjoyed your stay in our hotel in Paris. As you mentioned, our hotel is located next to the metro station, which is very convenient to visit around Paris, and our staff aims at providing the best service to our guests. We are sorry that the view of the room did not meet your expectations. Next time, please ask for availability of our rooms with other views when you check-in, we will do our best to meet your demand. We hope to welcome you soon for your next trip in Paris!

OK stay in Paris

Nota Tripadvisor 4.0/5

Milan H Business - 24/06/2019 Avaliação com certificação TripAdvisor

The hotel is Accor – classic, may be that furniture will need in near future the replacement, but it is till OK. There was only the problem with low quality of wifi in 5th floor. Services in the reception were excellent and very friendly. Breakfast and bar services satisfied me.

Just opposite metro station

Nota Tripadvisor 4.0/5

Joanne Y Couples - 19/06/2019 Avaliação com certificação TripAdvisor

Convenient location near Gare Du Lyon but the room is considered small, ceiling is low as well. It is difficult to push luggages to the lift as there are steps heading the lift. Only shower gel and soap provided. Have to bring own shower cap and other amenities.

Good morning, Thank you very much for your review, we hope you enjoyed your stay in Paris! As you mentioned, our hotel is located near Gare de Lyon and Gare d'Austerlitz and is next to the metro line 6, which is very convenient. Please accept our apologises, it must have been an accident as all of our rooms are provided with a shower cap, amenities and shower gels. It will not happen again. We hope to welcome you again for your next trip to Paris!

Very friendly and helpful staff, good location

Nota Tripadvisor 5.0/5

Andrew_Tambovski Business - 10/05/2019 Avaliação com certificação TripAdvisor

Very friendly and helpful staff, hotel in a good central location. Breakfast staff work hard to ensure everything is in good supply until the advertised finish time, unlike some hotels that just let everything run out.

Dear Sir, thank you very much for your positive feedback on your stay at the Mercure Paris Bercy Bibliothèque hotel. Guest satisfaction is a key point and the entire team is struggling every day to make our guest feel welcome. Best Regards

tudo bom. Staff excelente.

Nota clientes Avis 4.5/5

Victor F. Casais - 17/03/2019 Comentários confirmados de ALL

tudo muito bom!! ,simpatia do Staff, localização com metro na frente do Hotel,muito bom pequeno almoço produtos de qualidade e frescos,quarto bom com cama muito confortável.

Exmo Senhor F., Agradecemos os seus comentários no seguimento da sua estada no Hôtel Mercure Paris Bercy Bibliothèque. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Arnaud M.; Directore.

Terrible

Nota Tripadvisor 1.0/5

Wanderer46930613129 Business - 28/01/2019 Avaliação com certificação TripAdvisor

Poor breakfast, terrible smell in the room. All my clothes are soaked with this smell. No shampoo, no conditioner, no proper shower gel. Does not meet the requirements of a four star hotel. Wi-fi works very bad.

paris

Nota Tripadvisor 4.0/5

xmen242016 Business - 28/09/2018 Avaliação com certificação TripAdvisor

good stay, close to event, just in front of the hotel metrostop to different lines, fast checkin, good service. 5 min walk to the event arena. Metroline to different places: Eiffeltower, Paris Nord (station)

In fact you said everything ! Hope to see you soon Mr Xmen242016 ! :)

Show me my money

Nota Tripadvisor 2.0/5

zoohols13 Couples - 18/09/2018 Avaliação com certificação TripAdvisor

Average quaility and that was for the suite. We had issues with the AC which the staff did not attend to. Still waiting for hold on credit card to be released. More two star than three bed was aweful .

Great hotell

Nota Tripadvisor 5.0/5

Journey775197 Friends getaway - 20/07/2018 Avaliação com certificação TripAdvisor

1 min to Metro , great restaurants near by , nice and friendly staff , free minibar. We hade the room with a balcony and it was nice. Breakfast is really nice, cheese, bacon, scrambled eggs, pancakes, yogurt and more.

Good but not enough for 4 star hotel

Nota Tripadvisor 3.0/5

SSD189894 Family - 04/12/2017 Avaliação com certificação TripAdvisor

The hotel is good but not enough for 4 star rating, e.g. missing hair and body products. The reception staff very nice and helpful. The breakfast was good but I was expecting fully Bio products.The room was small.

o atendimento dos funcionarios foi ótimo.

Nota clientes Avis 3.0/5

Marcos G. Famílias - 19/07/2017 Comentários confirmados de ALL

O frigobar e o ar condicionado funcionavam muito mal e as toalhas não form trocadas durante 04 dias.

Dear Mr G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please, be informed that we want to offert the best service to all our costumers and we're available 24 hours to the 2424 our quality service. You have the possibility to call this service if you need something or in case of a problem and it will be our pleasure to respond to your request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lidia LUPELLI - Front Office Manager

Great hotel in great location

Nota Tripadvisor 5.0/5

jounim493 Friends getaway - 18/05/2017 Avaliação com certificação TripAdvisor

Hotel is new and quite small yet very clean, it has excellent and helpful staff with good english skills, breakfast is much better than in many Paris hotels and rooms are very clean with good facilities and even own fridges. The location of hotel is excellent near banks of Seine and subway is just 20m on another side of street so getting to hotel from airport is very easy with one change from airport train. I warmly recommend this hotel to anyone in need of peaceful hotel with great location.

Graet stay centrally located

Nota Tripadvisor 4.0/5

68rossw Family - 17/04/2017 Avaliação com certificação TripAdvisor

Good, clean, efficient and reasonably priced hotel centrally located in particular for the Bercy concert hall. Was ideal for visiting the sites and attending a concert without having to travel too far. Would go back again.

Dear, We very much appreciate your feedback regarding your stay at the Mercure Bercy ! It is always a pleasure to receive a positive comment and to know that your stay was "Great" :) ! You enjoyed the location at 5 minutes by walk from the Accorhotels Arena, the Bercy concert hall and the price / performance ratio. Thank you again for sharing your experience. We hope to welcome you very soon at the Mercure Bercy :) ! Lidia - Chef de Réception

Ideal

Nota Tripadvisor 4.0/5

Andrew L Couples - 21/10/2016 Avaliação com certificação TripAdvisor

Very nice base for the Accor hotels arena where we were attending a concert. Metro station opposite hotel so very useful for our second day exploring Paris. Clean comfortable rooms if a little on the small side.

Worth avoiding

Nota Tripadvisor 2.0/5

Miltonhse Business - 18/09/2016 Avaliação com certificação TripAdvisor

The hotel looks good and hopeful as you walk in to the vkean spacious reception foyer. However the rooms are simply not good enough. After changing rooms three times due to a musty smoky smell that engulfs the room i finally ran out of patience and time and accepted the room on offer. I decided to open the window to try and air the room but was kept awake all night by violent thunder storms. Having paid over 200 euros for the privilege of no sleep in a smelly room i would avoid this hotel. A total disappointment and the manager agreed they had an issue with some guests smoking in the rooms. Simply not good enough.

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