Novotel Paris Gare de Lyon

Mensagem informativa

Novotel Paris Gare de Lyon 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 1.934 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • Nova piscina coberta aquecida aberta das 07:00 às 23:00 e área de fitness.

  • Amplos quartos de design, com ou sem terraço, WIFI de banda larga disponível

  • Restaurante novinho em folha: descubra o Gourmet Bar, uma cozinha com inspirações sulistas

  • Organize as suas reuniões numa das nossas 6 salas de reuniões com luz natural!

  • Seis salas de reuniões renovadas com capacidade para 90 pessoas

Localização do hotel

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARIS
França

  • GARE DE LYON:  20/24/29/57/61 Gare de Lyon

  • GARE DE LYON 2:  63/65/87/91 Gare de Lyon

  • Gare de Lyon:  1 Gare de Lyon

  • Gare de Lyon 2:  14 Gare de Lyon

  • Gare de Lyon:  A Gare de Lyon

  • Gare de Lyon 2:  D Gare de Lyon

  • De avião

    PARIS ORLY A 20 km / 12,43 milhas

  • De avião

    PARIS ROISSY CHARLES DE GAULLE A 25 km / 15,54 milhas

  • De carro

    A1 LILLE-BRUXELLES A 6 km / 3,73 milhas

  • De carro

    A4 METZ-NANCY A 2 km / 1,24 milhas

  • De carro

    A6 EVRY-LYON A 7 km / 4,35 milhas

  • De comboio

    PARIS AUSTERLITZ A 1 km / 0,63 milhas

  • De comboio

    PARIS GARE DE LYON A 0,1 km / 0,06 milhas

GPS:48.84538, 2.375301

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

GOURMET BAR

Desfrute de um almoço no Tuscany ou mezze in Athens antes de deixar Paris! Delicie-se com os sabores mediterrânicos. A uma curta distância da Gare de Lyon, o nosso Bar Gourmet tem delícias guardadas só para si.

As nossas opções de alojamento

Com um design contemporâneo e totalmente ajustável, os espaçosos quartos do Novotel são verdadeiras casas e podem ser adaptados a todas as necessidades. Todos os quartos foram completamente renovados e têm uma cama de tamanho Queen, WIFI grátis, A/C e TV LCD de 42". Para maior conforto, escolha o nosso quarto Executive: com roupões, chinelos, minibar grátis e café Nespresso.

Avaliações dos nossos clientes sobre o
Novotel Paris Gare de Lyon

Avaliações dos nossos clientes sobre o
Novotel Paris Gare de Lyon

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  1.934 comentários

Classificação do TripAdvisor  4.0/5  3.710 comentários

Certificado de excelência 2022

Excellent Location

Nota Tripadvisor 5.0/5

Jolly N Avaliação com certificação TripAdvisor

Great location, just right next to the train station, not even a minute walk. Breakfast with good varieties of food. Very friendly and helpful staffs. We would definitely come back to stay here when traveling to Paris.

Boa estadia

Nota clientes Avis 4.0/5

Maria E. Famílias - Comentários confirmados de ALL

Achei este hotel abaixo do padrão de outros hotéis com bandeira Novotel. Instalações antigas e quarto pequeno. A cama para criança é muito desconfortável e pequena.

Exmo Senhora A., I am sorry for my poor skills in Portuguese and therefore i will continue in English. Thanks a lot for your feedback regarding your stay in our hotel ten days ago for Easter. Our hotel is specialized in families (children corner, pool, fitness) and i am sorry if you are not completely satisfied by your stay with us. About the breakfast, we have been offering a new buffet from early march. We are proud of it and got great feedbacks but i can understand that after 5 days you could have enjoyed different products. I will talk with Matthias, food manager, today to find solutions. Moreover, i am sorry if you are disappointed by the hotel that is too old for you. For your information we just refurbished the whole lobby, restaurant and pool. Next year we will change all rooms and indeed we will change small beds too. In spite of that i really hope you could enjoy your stay ans we really hope you will choose us again for your next Parisian stay. Best regards Antoine ACCARD Directeur d'exploitation H1…

Wonderful Stay

Nota clientes Avis 5.0/5

Mariana Famílias - Comentários confirmados de ALL

Optei pelo Novotel Gare de Lyon por que eu faria uma viagem de trem muito cedo e gostaria de ir a pe para a estação. Fiquei muito surpresa com o hotel que é novo, limpo, pessoal simpatico, as criancas adoraram os mimos e a sala de jogos. Fui bem recebida e ainda ganhei upgrade de quarto para um tamanho maior que foi maravilhoso e tambem ganhei um drink (uma taca de vinho) no bar que é super agradavel. Os atendentes foram solicitos e forneceram varias informacoes. O quarto é muito confortavel para um casal e dois filhos. O unico problema foi o secador de cabelo parecia que ia queimar. Recomendo o Hotel!

Exmo Senhora P., Agradecemos os seus comentários no seguimento da sua estada no Novotel Paris Gare de Lyon. I am sorry but i cannot continue in Portuguese because of my poor skills but i will continue in English. I just read your comment and I am glad you enjoyed your stay with your family. Our hotel is specialized in families (children corner, pool, fitness, bar) and we are delighted when families write such a feedback ! Be sure i will share your feedback th the whole team tomorrow morning at the briefing. The whole team do the best they can to satisfy our guests and such a feedback is an encouragment for all. Moreover, i am glad you liked your experience at the bar. We just refurbished it last year and that is a pleasure we notice you like the new decoration. We really hope you will choose us again for your next Parisian stay. Antoine ACCARD Directeur d'exploitation H1…

Inconsiderate

Nota Tripadvisor 1.0/5

Nonette M Avaliação com certificação TripAdvisor

My sister stayed for a night in this hotel few days ago. I was not aware that I booked another room on the same day. My sister tried to explain to the hotel that I was not aware of this and if they can refund the other charges they made.. They told my sister they can't refund it back due to their policy, instead they offered another night for my sister to stay and pay extra 20 Euros. 200 Euros to charged in a room that is not used is for me not right... It's a lot of money to take for another booking that I am not aware of..

Cortesia

Nota clientes Avis 5.0/5

Mariana Casais - Comentários confirmados de ALL

Achei a experiência excelente. Permitiram que o checkinn fosse feito antes do prazo pois o quarto já estava disponível!

An excellent choice

Nota Tripadvisor 5.0/5

Andreas G Friends getaway - Avaliação com certificação TripAdvisor

Proved to be an excellent location due to limitations of transport due to strikes. Excellent service, helpful and smiling stuff willing to assist, the room was ready early as we arrived in the morning, very clean rooms and the cleaning ladies deserve the best and a quite rich breakfast. Enjoyed every day and night during our Xmas holidays.

Dear Andreas G, thank you for taking the time to leave us a comment. We are really delighted that you enjoyed your stay with us. We will be happy to welcome you again. A bientôt.

Slightly Disappointing

Nota Tripadvisor 3.0/5

chrsbocock Couples - Avaliação com certificação TripAdvisor

The hotel was undergoing some refurbishment and there were workmen working in the next room. Lots of noise, plastic sheeting in the corridors. Although tea and coffee were provided in the room there were only paper cups, rather spoit the experience. Overall disappointing for the price.

Dear chrsbocock, Thank you for taking the time to share your feedback following your stay in my hotel. Indeed, some renovations are currently underway in Novotel Paris Gare de Lyon. The information is given on the AccorHotels website and we have made a communication to all our customers whose contact details were known, but apparently some have obviously not arrived at destination and I am sincerely sorry. We are as well currently working on the reduction or even removal of plastic and disposable items in the hotel (bottles, cups, glasses...) I hope to welcome you again. A bientôt ! Serge Lenormand

Friendly athmosphere during building works

Nota Tripadvisor 4.0/5

Hans Rudolf H Couples - Avaliação com certificação TripAdvisor

We stayed for one week. In spite of building works in the hotel, we met really friendly hotel-people from Novotel. Many thanks for your cheerful engagement during this hard time for you. The only missing point from our point of view was the below average heating in the hotel room.

Dear Hans Rudolf H, Thank you very much for your encouraging message. My team and I work continuously to minimize all inconveniences and it is nice from you to notice it. A bientôt ! Setge Lenormand

Excellent Location in Paris with Free Breakfast for Children

Nota Tripadvisor 4.0/5

anonymousD6846KT Famílias - Avaliação com certificação TripAdvisor

Stayed 2 nights. Everything is good but the cleanliness around the hotel building is average (also smell like Paris). Breakfast for Adult costs EUR 16 but for a family with 2 kids, average is about EUR 8 per person and is reasonable.

Dear anonymousD6846KT, Thank you for sharing your feedback about Novotel Paris Gare de Lyon. I am glad that you enjoyed your stay in the hotel and in Paris! We are currently working with the City Council to sort the outside cleanliness situation out. Breakfast amounts to 18EUR ofr an adult, and it is indeed free under 16 years old. I wish you a very good day, See you soon,

Great hotel in prime location

Nota Tripadvisor 5.0/5

MrTCDD Famílias - Avaliação com certificação TripAdvisor

The hotel is perfectly situated next to the Gare De Lyon. Perfect for exploring Paris. From start to finish the staff were brilliant, always quick to meet our needs. The room was spacious with a great view if the square. The breakfast included each morning was perfect with 2 rooms available, one being a family room equipped with entertainers. Nothing like starting the day dancing with a Smurf. The pool was a great addition which the kids enjoyed plus the kids area in the lobby was a lifesaver. Great hotel with lovely staff.

Dear MrTCDD, Thank you very much for recommending Novotel Paris Gare de Lyon. I am so glad to see you loved the hotel and its facilities! I shared your review with the staff, which thank you as well! I am looking forward to welcome you back very soon, A wonferful day to the family !

Good location.

Nota Tripadvisor 3.0/5

Brian M Couples - Avaliação com certificação TripAdvisor

Mixed feelings about this hotel as we had to move room due to a couple of issues. The hotel is in a good location and the room was clean and comfortable but the matter of plastic glasses & paper cups for the mini bar & coffee machine does not lend itself to this Accor brand. Presumably this is being done on cutting hotel costs and increasing margins but by doing so does not sit well with environmental concerns.

Dear Brian, Thank you for sharing your feedback about Novotel Paris Gare de Lyon. I am so sorry you had to face the issues you've mentioned. I am also glad to see you've been taken care efficiently by the staff, so everuthing ended fine. I totally understand your concern about the environmental point with the plastic glasses and paper cups. Even if we separate carefully waste before they get properly recycled, I am currently working on the subject. Please know that we would love to welcome you back, Have a good day,

Great hotel close to train station

Nota Tripadvisor 5.0/5

meggsy77 Famílias - Avaliação com certificação TripAdvisor

We booked 2 rooms here as we were arriving late by train. The hotel is adjacent to the station. The rooms were impeccably clean, roomy and bathroom had all the amenities we needed for our stay. The beds are unbelievably comfortable. Check in was quick; staff very friendly.

Dear meggsy77, Thank you for sharing your mind about Novotel Paris Gare de Lyon. I'm glad you had such a wonderful stay with us! I am looking forward to see you back soon!

Ideal location for the train station but bar staff rude

Nota Tripadvisor 3.0/5

Crowey_12 Couples - Avaliação com certificação TripAdvisor

Stayed here overnight as had an early train to Montpellier next day. Very busy hotel but room was bigger than expected and quiet. Check in and out was ok, breakfast very good but service in the bar was poor, barman quite rude. Service in other areas of the hotel was good, just the bar that was woeful. Would I stay here again? not sure, would probably depend on what else was available in the area and pricing.

Dear Crowey_12, Thank you for sharing your feedback about Novotel Paris Gare de Lyon. I'm glad you enjoyed your time in Paris. Please accept my apologies, we weren't up to your expectations. I reported the situation to the bar manager. Please know that we'd love to welcome you back and prove you we can do better. Have a good day,

Good place to stay in Paris

Nota Tripadvisor 5.0/5

Ranjith78 Famílias - Avaliação com certificação TripAdvisor

Very good location, neatly maintained property.. Close to metro, shops & restaurants. Polite staff & very helpful. Breakfast had good varieties. In case if you want to travel Paris by metro i would recommend this property.

Dear Ranjith78, Thank you so much for recommending Novotel Paris Gare de Lyon. We are so proud of your feedback, my teams thank you! Wishing you a safe journey back, See you soon!

Good business hotel

Nota Tripadvisor 4.0/5

12345HBY Negócios - Avaliação com certificação TripAdvisor

Had a very brief stay in this hotel due to a cancelled flight, it was efficient, clean and comfortable as you would expect from the Accor group. In addition the hotel was in a great location next to gare de Lyon and metro so very handy for me. I generally find all Accor hotels of a good standard and this was no exception.

Dear 12345HBY, Thank you for sharing your mind about Novotel Paris Gare de Lyon. I'm so glad you had such a pleasant stay! We work hard to deliver an exceptional guest experience, and it's apparent that we did well. I wish you a beautiful day,

Excellent as usual

Nota Tripadvisor 5.0/5

893cyrild Negócios - Avaliação com certificação TripAdvisor

When one has found the best hotel for a regular business trip, the temptation is to keep quiet and make sure to have space in the future... Friendly, efficient, perfectly located, quiet (rare in Paris) and overall perfect

Dear 893cyrild, Thank you very much for recommending very secretly Novotel Paris Gare de Lyon. We hope to see you back very soon :-) Have a good day!

Great location

Nota Tripadvisor 5.0/5

Mmamunnazir Famílias - Avaliação com certificação TripAdvisor

Next to the Gare de Lyon station and very convinient for city touring. Kids really loved the table soccer and other games. Room was spacious and very clean. I would love to recomend this hotel to to others.

Dear Mmamunnazir, Thank you for recommending Novotel Paris Gare de Lyon for your stays. I am so happy you've enjoyed every part of it! I look forward to welcoming you back soon, Have a good day !

Great Location

Nota Tripadvisor 5.0/5

Toje7162 Famílias - Avaliação com certificação TripAdvisor

Stayed here for 5 nights whilst travelling with family. The location is perfect as it is close to the metro and SNCF. There are plenty of dining options surrounding the hotel. The reception staff, Maria and Hugo, made the process short yet informative. They were personable and attentive to our needs. The room itself was spacious and comfortable. Breakfast was adequate but the flow of the buffet was very disjointed and did not work. The single pancake machine was extremely popular and was constantly running out of batter. Another machine would have helped. Betty, the breakfast manager, was fantastic and allocated tables as quickly as she could. She was friendly and always had a cheerful bonjour. She made our daily foray into the buffet line bearable. All in all, a great and comfortable stay. We will return to this hotel when next in the City of Lights.

Dear Toje7162, Thank you very much for recommending Novotel Paris Gare de Lyon. I feel very pleased to hear you spent such a good stay. I shared your congratulations to Maria, Hugo, Betty and the teams, they thank you! We hope to welcome you back soon, Have a great day,

Good hotel, Good location, .. Food ordered in the room terrible and bar service terrible

Nota Tripadvisor 3.0/5

Fernando T Famílias - Avaliação com certificação TripAdvisor

i went with my wife and 2 little kids.. Room - I was expecting a better room as we paid more for a family room.Locaton - is excellent and hotel tooRoom service - do not order food in the room.. we ordered 2 plates and direct to garbageBar - 30 minutes waiting in the table and no service... terrible service, ...

Dear Fernando T, Thank you for sharing your mind about Novotel Paris Gare de Lyon. I'm glad you enjoyed your stay in Paris. Please accept my sincere apologies for the issues you've mentionned. Our Executive rooms and Suites are bigger than the Superieure ones. We will be happy to book one of them for you next time. Concerning the room service, we take special care about the food and the quality of service. This is why I directly took all necessary measures to fix it. I hope we'll have the chance to get your confidence back, Sincerely yours,

Just at the railway station in the heart of Paris

Nota Tripadvisor 5.0/5

christophe5776 Negócios - Avaliação com certificação TripAdvisor

Staying in Paris is always like a dream but to make sure that the dream comes true, it must be very well located. This Novotel is perfect 200 m from the Gare de Lyon 500 m from Bastille and the all the restaurants. The Hotel is very well maintaned and the employees are very nice and always ready to help you for your stay. You have a pool and fitness room.

Dear christophe5776, Thnak you so much for recommending the Novotel Paris Gare de Lyon. My teams will be very happy to read your comment. We all are looking forward to welcoming you, Have a good day !

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