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ibis Frankfurt Airport 호텔 2성

고객 평점 4.4/5 2,873 리뷰

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ibis Frankfurt Airport
지도에서 보아라.
+ 8 서비스

호텔 추가 정보

  • Shuttle transfer to/from Frankfurt International Airport

  • WiFi throughout the hotel

  • 24 hours reception desk as well as drinks and snacks

  • Optimal connections to the motorway

  • Park, Sleep & Fly

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • 온라인 체크인
  • WIFI / 인터넷 접속
  • 주차 유료 서비스
  • 장애인 시설
  • 애완동물 허용 유료 서비스
  • 100% 금연 호텔
  • 에어컨
  • FRANKFURT RHEIN MAIN
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 얼리 체크인/체크아웃 시간 연장 유료 서비스
  • 구두 광택기
  • 포터
케이터링
  • 조식 유료 서비스
  • 바 1개
  • 식사
레저 및 액티비티
  • 클레이 테니스 코트 (인근)
  • 기타 스포츠 액티비티
비즈니스 서비스
  • 셀프 서비스 비즈니스 센터
  • 복사/인쇄 서비스 이용 가능 유료 서비스

호텔 위치

ibis Frankfurt Airport

Langer Kornweg 9a-11
65451 kelsterbach
독일

전화: +4961079870

팩스: (+49)6107/987444

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

  • APT SHUTTLE :  APT SHUTTLE HOTEL

  • 비행기로

    FRANKFURT RHEIN MAIN 4km / 2.5마일 - 셔틀 서비스 무료

  • 비행기로

    HAHN AIRPORT 130km / 80.79마일

  • 차로

    FRA 1.5km / 0.93마일

  • 기차로

    BAHNHOF FRA AIRPORT 4km / 2.49마일

  • 기차로

    FRANKFURT MAIN HBF 20km / 12.43마일

GPS :50.054702, 8.519187

숙박

Look forward to an unrivalled level of sleeping comfort. All 132 rooms are soundproofed, air conditioned and feature extra-comfortable Sweet Bed by ibis high-tech beds. With free WIFI, desk and TV with a wide range of Sky channels.

Standard Room with Twin Beds

장애인 객실
  • 최대 인원: 2
  • 면적: 최저 시작가 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

레스토랑 & 바

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일


ibis Frankfurt Airport 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.4/5

2,873 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

1,366 리뷰

Perfect when you are flying

트립어드바이저 평점 4.0/5

boboindiapepe Friends getaway - 18/01/2020 TripAdvisor 인증 리뷰

The Ibis Frankfurt is situated some 15 minutes by bus from the airport. Easy to find the busstop. Hotel is clean and good sized rooms. Restaurant with limited choise but good food at very reasonable proces. Good breakfast. Pitty you have to pay 3 euro for the same bus back to the airport.

Easy and comfortable transit

트립어드바이저 평점 4.0/5

AmnahO2 Couples - 06/01/2020 TripAdvisor 인증 리뷰

Comfortable hotel with shuttle to airport. Free from airport and 3 euros to the airport. Very convenient for a short stay or transit at Frankfurt airport. Lidl supermarket is just across the road. Very convenient.

Very convenient Hotel close to the Airport

트립어드바이저 평점 4.0/5

ajrlibra Family - 18/11/2019 TripAdvisor 인증 리뷰

This is a good hotel when on the budget for an overnight stay when flying in and out of Frankfurt. The staff is super friendly and the rooms got all the basics, nothing luxury, just the basics for a one night stay. We got welcoming drinks which we liked a lot and check in and out was very fast and smooth. The only issue was the shuttle bus the next morning did not show up so we were standing in the street in 0 degrees weather for over half hour. People started to get extremely upset until the girl from the lobby called taxis for us and the Ibis paid for this service. It was definitely a big issue specially for the passengers trying to catch an early flight because they delay was big. Very lack of coordination between the Ibis and the shuttle service they offer... even though they made an effort to fix it...

Not up to usual standard.

트립어드바이저 평점 2.0/5

Jim D Couples - 03/11/2019 TripAdvisor 인증 리뷰

Not enough help? Elevator call button did not work, broken window handle in breakfast area, coffee machine needed attention, waffle dispenser was clogged and the Nutella dispenser was empty. That is a LOT of problems for an Ibis!

Dear Jim D, Thank you very much for sharing your personal experience with us and the TripAdvisor Community. We are sorry to read, that your overall experience, wasn´t like as you are used to it from AccorHotels. We would have loved to have the opportunity to solve the mentioned problems immediately. At ibis we have the 15 minutes service guarantee - Within 15 minutes we solve every problem we are responsible for. And if that fails, we invite you for the complained service. Please do not hesitate to adress your request directly to the staff, they are there for you 24/7. We hope you will give us the opportunity to better serve you with attention to detail in the future. Kind regards Robert Ganczorz General Manager

Do not stay at this hotel

트립어드바이저 평점 2.0/5

sparklesmegan Couples - 18/10/2019 TripAdvisor 인증 리뷰

I booked my room in May for an October stay and it was confirmed days before my arrival that I had a room with twin beds. On arrival I was told a fabricated story they were all taken and offered instead a room with double bed and sofa bed. First attempt there was no. Sofa, second attempt the sofa bed was not made up. Third attempt got it but what an uncomfortable night.

Dear sparklesmegan, Thank you very much for sharing your personal feedback with us. As we already replied on other review websites we feel deeply sorry, that we did not meet your expectations. We truly apologize for the inconvenience you faced during your recent stay with us. We value your feedback and will work towards improving our products and services. We hope that in spite of your mixed feelings we will have the opportunity to welcome you back to our hotel. Kind regards Robert Ganczorz Genral Manager

Business travel

트립어드바이저 평점 5.0/5

peter_czirok_ca Business - 12/09/2019 TripAdvisor 인증 리뷰

The hotel has rebuild projekt, renewing, but this job is not disturbing for hotel guests. It is good choice to get one or two nights between long distance travels by car or flight. Choose without any fear.

Disappointed

트립어드바이저 평점 3.0/5

BUBUGAOREFLEXOLOGY Couples - 03/09/2019 TripAdvisor 인증 리뷰

The room is small and the bed not that comfortable. The shower area small can hardly have movements inside. No kettle and no complimentary water. Foods wise is very inconvenient. No tissue box and dust bin in the room.

Dear BUBUGAOREFLEXOLOGY, Thank you very much for staying at ibis Frankfurt Airport and for sharing your experiences. We are sorry to hear that we did not meet your expectations. When you booked our ibis Frankfurt Airport you have decided to choose a hotel of the economy category (two star superior), which apart from a functional comfort is characterized by a well-calculated price-performance ratio. This balance can be illustrated by the fact that various services that you are accustomed to from higher-category hotels and a higher price level, such as Minibar, room service and among other amenities, are not provided by us. We know you have made it clear you would not return - however we would always love the opportunity to replace your current memory with something more positive and should your opinion change please contact us. Kind regards Robert Ganczorz General Manager

가격대비 괜찮아요.

고객 평점 4.0/5

익명 가족 - 02/08/2019 전체(All) 통지 확인

공항 가기 전 후 이용하기 편해요..조금 오래되어 낡은감은 있지만 전반적으로 괜찮인요.

Dear Kayoung, We very much appreciate your comments regarding your recent stay at the ibis Frankfurt Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Great service

트립어드바이저 평점 5.0/5

markjP7386XK Family - 12/07/2019 TripAdvisor 인증 리뷰

One of the rooms we had was slightly larger than usual which was ideal as we had 3 suitcases with us. The room was also on the side of the hotel that we asked for away from the people who smoke outside the entrance. That shows that the hotel acts when people ask for something specific. We also left something behind that the hotel then sent on to us free of charge. Brilliant service.

Dear markjP7386XK, Thank you very much for sharing your experiences on TripAdvisor. We are more than happy to hear that you enjoyed your stay with us and that we exceeded your expectations. On behalf of our entire team it would be a pleasure to welcome you back soon. Sincerely, Robert Ganczorz General Manager

Short stay, but as expected

트립어드바이저 평점 5.0/5

mariasilPIT Business - 10/07/2019 TripAdvisor 인증 리뷰

Part of why I say at Ibis hotels frequently is the brand consistency - I know what it's going to be like when I get there, which is why I stay there. This stay was no exception. It was brief, as we got in late and had an early morning flight, but online check-in and prepay made it easy to get to sleep quickly. Taxi from FRA T2 was about €20, shuttle from hotel to FRA T1 the next morning was €3. The location is all about the airport - I can't imagine staying there for any other reason.

Dear mariasilPIT, Thank you very much for staying at ibis Frankfurt Airport. It was a pleasure to welcome you at our hotel. Your feedback is highly appreciated, so please rest assured that we will share it with our entire team. We are already looking forward to welcome you back soon. Kind regards Robert Ganczorz General Manager

Good for quick trip

트립어드바이저 평점 4.0/5

ofawzi Business - 05/07/2019 TripAdvisor 인증 리뷰

They are very kind but very very slow in serving... Room are equipped with AC which is very good thing since the summer is quite hot this year.. The main advantage is 5 mins from the airport and go/back with 3 euros

Dear ofawzi, Thank you for your committed statement about your stay at the ibis Frankfurt Airport. We are always thankful for a significant feedback. Please be assured that we work daily on our quality of service and it is feedback like yours that helps us to constantly improve ourselves. Thank you again for sharing your experience, and we hope we can exceed your expectations during your next stay. Kind regards Robert Ganczorz General Manager

Convenient, comfortable and reasonable

트립어드바이저 평점 4.0/5

paul3326 Couples - 15/06/2019 TripAdvisor 인증 리뷰

I have stayed at this IBIS many, many times when flying into and out of FRA. They have good shuttle service to and from the airport, clean, comfortable rooms and internet. I will be returning there in August.

Bien

트립어드바이저 평점 3.0/5

Silvia V Couples - 13/06/2019 TripAdvisor 인증 리뷰

The staff was nice and welcoming and the atmosphere was good. However, the tap was difficult to control :either the water was too cold or too cold. The air conditioning was too noisy in the bedroom. Finally, the mattress was a bit thin, therefore it wasn't comfortable.

가격대비 만족

고객 평점 3.5/5

Junghwa Y. 1인 - 20/05/2019 전체(All) 통지 확인

가격대비 만족. 냉장고, 무료 물 전혀 없음. 공항-호텔 셔틀이 있어 좋았음.

Dear Junghwa, Thank you so much for taking the time to tell us about your recent stay at our ibis Frankfurt Airport. We are sorry to read, that your overall experience wasn´t like as you are used to it from AccorHotels. Please be assured that we work daily on our quality of service and it is feedback like yours that helps us to constantly improve ourselves. Thank you again for sharing your experience, and we hope we can exceed your expectations on your next stay. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

IBIS Frankfurt Airport

트립어드바이저 평점 5.0/5

Dinersout Couples - 15/05/2019 TripAdvisor 인증 리뷰

Arriving in the evening after a day of flight problems left us verging on the irritable. Our mood was immediately calmed by the pleasant and helpful lady on the desk. We were in our room in minutes and very comfortable it was. She directed us to a local restaurant which cheered us even more. A timetable for the shuttle bus next morning was provided. We didn't stop for breakfast due to flight times but after our one night stay we would happily go back any time.

its ok but needs to take care of some features

트립어드바이저 평점 3.0/5

601haider Family - 29/04/2019 TripAdvisor 인증 리뷰

The shower water temperature was always in extremes: either super hot or super cold. Room heating not good, there is no dim light in toilet. So too much light disturbs the sleeping in the middle of the night. In the past there was free shuttle bus, but now not any more. So extra cost of 3 euros per person per trip-all needs improvement..

the hotel needs more care for itself

트립어드바이저 평점 3.0/5

Ha1der Family - 29/04/2019 TripAdvisor 인증 리뷰

shower water temperature uncontrollable -always in extremes, heating not good, room lighting -no dim light in toilet, breakfast average -but expected, free shuttle bus -was before, but now not any more-all needs improvement..

편안한 숙박

고객 평점 4.5/5

M. 1인 - 30/03/2019 전체(All) 통지 확인

셔틀버스가 있어서 정말 좋았고 방도 아늑했다 근데 따뜻한 물이 잘 나오지 않아서 샤워할때 추웠다

Dear Hyeonju, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the Ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Shuttle improvements

트립어드바이저 평점 4.0/5

Alan M Business - 17/03/2019 TripAdvisor 인증 리뷰

Hotel was just fine. People were friendly and helpful. The shuttle service to Terminal 1 is in need of more frequent runs. I waited 45 minutes in the cold and rainy weather because there is no easily accessible schedule when arriving by train or plane. The call button at the Terminal 1 stop does not work. Someone has written KAPUTT next to it! Put the shuttle schedule on the website in an easy to locate position.

Dear Alan M, We would like to thank you very much for your wonderful comments but also for your useful remarks. Your feedback is very much appreciated and we can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. You can find the timetable for the shuttlebus here on TripAdvisor or please contact us directly. The team is there for you 24/7. We hope to welcoming you again. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Value for money - close to FRA Airport

트립어드바이저 평점 5.0/5

feherp88 Friends getaway - 21/02/2019 TripAdvisor 인증 리뷰

We stayed couple of times at Ibis Kelsterbach during our trips via FRA. The hotel is conveniently located with the free shuttle bus. Rooms and facilities are clean and well equipped for a relaxing night. This hotel is definitely a good value for money choice.

Dear feherp88, Thank you so much for your great review and the time you have taken to give us your feedback. It is a pleasure for us to read that you had a very good stay with us again. We are looking forward to welcoming you as our guest again. Sincerely Robert Ganczorz General Manager ibis Frankfurt Airport

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