노보텔 프랑크푸르트 시티 4성

고객 평점 (ALL 평가) 4.5/5 1,370 리뷰

노보텔 프랑크푸르트 시티 - Image 1
노보텔 프랑크푸르트 시티 - Image 2
노보텔 프랑크푸르트 시티 - Image 3
노보텔 프랑크푸르트 시티 - Image 4

호텔설명

호텔 추가 정보

  • 프랑크푸르트 무역 전시장과 중앙 기차역에 가기에 이상적인 위치

  • 노보텔 라브앤드림 베드와 WiFi를 갖추고 있는 대형 객실

  • 편안한 분위기 속에 휴식을 즐길 수 있는 NOVO² 라운지, 바 및 레스토랑

  • 키즈 코너, 패밀리룸 등이 마련된 가족 친화적 분위기

  • 최대 250명을 수용할 수 있는 회의 시설

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호텔 위치

노보텔 프랑크푸르트 시티

Lise-Meitner-Strasse 2
60486 프랑크푸르트
독일

GPS:50.115482, 8.642122

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO2 RESTAURANT

에어컨이 설치된 레스토랑에서 세계 각국의 도시 요리를 제공합니다. 날씨가 좋으면 테라스에서 맛있는 음식과 상쾌한 음료를 즐길 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,370 리뷰

TripAdvisor 평가  3.7/5  1,194 리뷰

A Disappointing Experience

트립어드바이저 평점 2.0/5

Walther P TripAdvisor 인증 리뷰

Dear Vanamstel, Thank you for taking the time to share your detailed feedback. I am genuinely sorry to read that your stay did not meet your expectations, and I would like to offer you my sincere apologies for the inconvenience you experienced. Your comments regarding the overwhelming number of tour groups during your arrival and at breakfast are absolutely valid. On the morning in question, we experienced an unusually high volume of departures from multiple groups, all with the same schedule. This led to a level of crowding we ourselves had not encountered before. We have already begun reviewing measures to better handle such situations in the future—for example, by opening breakfast earlier on high-volume days to ease the pressure and improve the overall guest experience. I also regret that you were unable to enjoy dinner or order room service on your first evening. While we do our best to accommodate every guest, capacity limits can unfortunately be reached during peak times. We're actively working on improving communication and guest flow, especially in situations involving large group check-ins. As for your remarks on the rooms and gym: we understand that the overall comfort and quality of facilities are essential. At our property, various areas are regularly renovated or renewed, and we hope to further improve our rooms in the future as well. Our fitness area is designed for basic workouts, though we understand it may not meet the expectations of guests seeking a more extensive gym setup. Regarding the bathroom, please allow me to clarify that it is heated through our central ventilation system, which is regulated by the temperature settings in the main room. This setup eliminates the need for a separate heating unit in the bathroom. Once again, I’m truly sorry that your stay with us did not reflect the standards you rightfully expect from a Novotel. We appreciate your honest feedback—it helps us continue to improve—and we hope to have the chance to restore your trust in the future. Warm regards Lars Paschold Guest Experience Assistant

Free Parking......No chance!

트립어드바이저 평점 3.0/5

healeddoughnut TripAdvisor 인증 리뷰

Hi healeddoughnut, Thank you for your feedback and for being a loyal guest at our hotel. We greatly value your opinion and appreciate you sharing your experience. I’d like to clarify a few points regarding the parking. In addition to our underground car park, we also offer complimentary outdoor parking spaces on the hotel property. The €20 fee for the underground parking is a special rate for our house guests and applies per night, regardless of the arrival and departure time. This pricing structure allows us to maintain and operate the garage while keeping costs fair and transparent. We operate on a user-pays principle to avoid including parking fees in the room rate, which would also charge guests who arrive via other means of transport, such as public transportation or bicycles. Furthermore, we regularly analyze market rates around the hotel and are proud to offer parking prices that are lower than the average for both hourly and overnight rates in the area. We understand your concerns and hope this information provides some clarity. If you have any further suggestions or feedback, please don’t hesitate to share. We hope to welcome you back soon and ensure a great overall experience. Kind regards, Lars Paschold Guest Experience Assistant

Comfortable

트립어드바이저 평점 5.0/5

Hayley G 가족 - TripAdvisor 인증 리뷰

Great stay, nice location.

트립어드바이저 평점 5.0/5

Samlad31 Solo travel - TripAdvisor 인증 리뷰

OK for a short business stay.

트립어드바이저 평점 3.0/5

bizfish TripAdvisor 인증 리뷰

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 559 리뷰 8.8/10 위치
  • 809 리뷰 7.2/10 객실
  • 740 리뷰 8.9/10 서비스
  • 14 리뷰 8.5/10 인터넷 가격
  • 432 리뷰 8.3/10 조식
  • 379 리뷰 7.6/10 청결도

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