노보텔 프랑크푸르트 시티 4성

고객 평점 (ALL 평가) 4.4/5 1,362 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 프랑크푸르트 시티 - Image 1
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노보텔 프랑크푸르트 시티 - Image 4
Lise-Meitner-Strasse 2, 60486 프랑크푸르트, 독일

호텔설명

호텔 추가 정보

  • 프랑크푸르트 무역 전시장과 중앙 기차역에 가기에 이상적인 위치

  • 노보텔 라브앤드림 베드와 WiFi를 갖추고 있는 대형 객실

  • 편안한 분위기 속에 휴식을 즐길 수 있는 NOVO² 라운지, 바 및 레스토랑

  • 키즈 코너, 패밀리룸 등이 마련된 가족 친화적 분위기

  • 최대 250명을 수용할 수 있는 회의 시설

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호텔 위치

노보텔 프랑크푸르트 시티

Lise-Meitner-Strasse 2
60486 프랑크푸르트
독일

GPS:50.115482, 8.642122

전화
팩스 +49 69 79303930

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO2 RESTAURANT

에어컨이 설치된 레스토랑에서 세계 각국의 도시 요리를 제공합니다. 날씨가 좋으면 테라스에서 맛있는 음식과 상쾌한 음료를 즐길 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,362 리뷰

TripAdvisor 평가  3.5/5  1,191 리뷰

Great stay, nice location.

트립어드바이저 평점 5.0/5

Samlad31 Solo travel - TripAdvisor 인증 리뷰

Fantastic hotel, please take the poor reviews with a pinch of salt. Very comfortable, modern rooms with a small fridge and tea/coffee making facilities. Large king size bed and sofa, the mattress is a little soft, it might not be to everyone’s taste but I have slept like a log. Great bathroom, hot and powerful shower over a deep bath. Facilities - very good, nice bar and breakfast area. Provisions to purchase at reception, bottle water, crisps etc. Food has been lovely and the welcome was typically German ;) Great transport links into the city, 5 minutes walk from tram stop.

OK for a short business stay.

트립어드바이저 평점 3.0/5

bizfish TripAdvisor 인증 리뷰

Adequate is the best description. Check in was OK but very busy. Rooms were OK but no water provided and the plumbing in the bathroom was not ideal - the room had a sewerage smell and housekeeping just used air freshener.... Beds were good but shower pressure was low. Limited amenities. Breakfast was very good and the dinner choice was limited but good quality.

Warning - breakfast closes half an hour before advertised

트립어드바이저 평점 2.0/5

lauraparke926 가족 - TripAdvisor 인증 리뷰

We’re currently staying with 2 children and asked last night what time breakfast was served until. We were told 10.30 and so came down at 10.00 this morning. After being ignored for around 5 minutes a man came up to us and said we could pay if we wanted but there was no point as we only had 25 minutes to eat. I then went to discuss the matter with reception and they pretty much said sorry we should be able to get food until 10.30 and then it would be cleared away but then we could stay and eat. I said that was my understanding but not what we had been told in the restaurant. They did apologise but did nothing to rectify the issue. I now have 2 very hungry children, one of which is in tears. I worked for Hilton for 10 years on front desk (and my husband also did for 3 years, in the restaurant) and this would not happen there. I only gave Novotel a try because it was closer to where we needed to be but I will go back to Hilton next time. The customer service is much much better and the timings are as advertised. Nobody would be pretty much turned away from the restaurant half an hour before breakfast closed. Rooms are basic but are clean, no irons but there is an ironing room available.

Dear lauraparke926, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the experience you had with the breakfast service during your stay. It seems there was a miscommunication regarding the timing, which understandably led to frustration, especially with children involved. The team in the restaurant was simply trying to inform you of the buffet closing time to avoid any surprises when food is cleared at 10:30, but I understand this message may not have been communicated in the best way, and I apologize for that. I also regret that this situation wasn't handled more proactively at the time. We strive to provide excellent service, and I’m sorry we fell short of your expectations on this occasion. Your feedback is invaluable, and we will ensure our team is reminded of the importance of clear and considerate communication with our guests. Thank you again for sharing your thoughts, and I hope we have the opportunity to better meet your expectations should you choose to stay with us again. Best regards, Lars Paschold Guest Experience Assistant

Not comfortable pillows.

트립어드바이저 평점 3.0/5

Sonya R TripAdvisor 인증 리뷰

Friendly and helpful staff. Large selection of pleasant food for breakfast with juices, coffee etc. Room was a good size, clean. But, we have in room two super soft pillows for each of us. It was impossible to sleep on them because it was really low position for head (almost flat). I took out blankets from the covers, rolled them and used as support for pillows. I guess hotel should have at least one soft pillow and one firm to accommodate different preferences of guests.

Good Hotel and value for money. Nice Location

트립어드바이저 평점 5.0/5

NorthStar52184343453 가족 - TripAdvisor 인증 리뷰

Excellent service provided by staff Zdarsky while in Frankfurt City, She made our check in smooth and gave us lots of good information about the thing to do nearby. Nearby to the City centre and is in a good location.Highly recommended hotel in Frankfurt.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 530 리뷰 8.6/10 위치
  • 782 리뷰 7.3/10 객실
  • 719 리뷰 9/10 서비스
  • 14 리뷰 8.5/10 인터넷 가격
  • 426 리뷰 8.4/10 조식
  • 363 리뷰 7.5/10 청결도
  • 156 리뷰 7.4/10 레스토랑

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프랑크푸르트 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.