노보텔 프랑크푸르트 시티 4성

고객 평점 (ALL 평가) 4.4/5 1,386 리뷰

노보텔 프랑크푸르트 시티 - Image 1
노보텔 프랑크푸르트 시티 - Image 2
노보텔 프랑크푸르트 시티 - Image 3
노보텔 프랑크푸르트 시티 - Image 4

호텔설명

호텔 추가 정보

  • 프랑크푸르트 무역 전시장과 중앙 기차역에 가기에 이상적인 위치

  • 노보텔 라브앤드림 베드와 WiFi를 갖추고 있는 대형 객실

  • 편안한 분위기 속에 휴식을 즐길 수 있는 NOVO² 라운지, 바 및 레스토랑

  • 키즈 코너, 패밀리룸 등이 마련된 가족 친화적 분위기

  • 최대 250명을 수용할 수 있는 회의 시설

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객실 1

호텔 위치

노보텔 프랑크푸르트 시티

Lise-Meitner-Strasse 2
60486 프랑크푸르트
독일

GPS:50.115482, 8.642122

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO2 RESTAURANT

에어컨이 설치된 레스토랑에서 세계 각국의 도시 요리를 제공합니다. 날씨가 좋으면 테라스에서 맛있는 음식과 상쾌한 음료를 즐길 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,386 리뷰

TripAdvisor 평가  3.5/5  1,193 리뷰

Free Parking......No chance!

트립어드바이저 평점 3.0/5

healeddoughnut TripAdvisor 인증 리뷰

Hi healeddoughnut, Thank you for your feedback and for being a loyal guest at our hotel. We greatly value your opinion and appreciate you sharing your experience. I’d like to clarify a few points regarding the parking. In addition to our underground car park, we also offer complimentary outdoor parking spaces on the hotel property. The €20 fee for the underground parking is a special rate for our house guests and applies per night, regardless of the arrival and departure time. This pricing structure allows us to maintain and operate the garage while keeping costs fair and transparent. We operate on a user-pays principle to avoid including parking fees in the room rate, which would also charge guests who arrive via other means of transport, such as public transportation or bicycles. Furthermore, we regularly analyze market rates around the hotel and are proud to offer parking prices that are lower than the average for both hourly and overnight rates in the area. We understand your concerns and hope this information provides some clarity. If you have any further suggestions or feedback, please don’t hesitate to share. We hope to welcome you back soon and ensure a great overall experience. Kind regards, Lars Paschold Guest Experience Assistant

Comfortable

트립어드바이저 평점 5.0/5

Hayley G 가족 - TripAdvisor 인증 리뷰

Great stay, nice location.

트립어드바이저 평점 5.0/5

Samlad31 Solo travel - TripAdvisor 인증 리뷰

OK for a short business stay.

트립어드바이저 평점 3.0/5

bizfish TripAdvisor 인증 리뷰

Warning - breakfast closes half an hour before advertised

트립어드바이저 평점 2.0/5

lauraparke926 가족 - TripAdvisor 인증 리뷰

Dear lauraparke926, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the experience you had with the breakfast service during your stay. It seems there was a miscommunication regarding the timing, which understandably led to frustration, especially with children involved. The team in the restaurant was simply trying to inform you of the buffet closing time to avoid any surprises when food is cleared at 10:30, but I understand this message may not have been communicated in the best way, and I apologize for that. I also regret that this situation wasn't handled more proactively at the time. We strive to provide excellent service, and I’m sorry we fell short of your expectations on this occasion. Your feedback is invaluable, and we will ensure our team is reminded of the importance of clear and considerate communication with our guests. Thank you again for sharing your thoughts, and I hope we have the opportunity to better meet your expectations should you choose to stay with us again. Best regards, Lars Paschold Guest Experience Assistant

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 548 리뷰 8.7/10 위치
  • 795 리뷰 7.4/10 객실
  • 738 리뷰 9/10 서비스
  • 13 리뷰 7.9/10 인터넷 가격
  • 431 리뷰 8.5/10 조식
  • 367 리뷰 7.5/10 청결도
  • 29 리뷰 3.2/10 웰니스 센터

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