Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,249 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Balmain bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,249 reviews

TripAdvisor Rating  4.4/5  8,078 reviews

Certificate of excellence 2025

Exceptional experience!

TripAdvisor rating 5.0/5

Randall H TripAdvisor review

World class experience in all regards. The staff, the accommodations, the gym, the restaurant, the food. I have never had a better hotel experience in my life.

Top-Notch Service at Social 45

TripAdvisor rating 5.0/5

KC P TripAdvisor review

I had a wonderful experience at Social 45 in the Sofitel New York, thanks to Brian. His professionalism, attention to detail, and genuinely welcoming personality made the evening exceptional. He anticipated everything we needed and made us feel truly taken care of. Brian is a standout member of the team, and I highly recommend stopping by if you want great service and an even better atmosphere.

We love Edmund!

TripAdvisor rating 5.0/5

Jennifer S TripAdvisor review

Edmund was great! We throughly enjoyed our time there! The food was amazing, especially the French Toast. Beautiful hotel.

Change to worse

TripAdvisor rating 2.0/5

Margus K TripAdvisor review

Sofitel NYC was always my default choice for stays in New York. After two recent stays not anymore and such a downfall makes me to question the branding of Sofitel altogether. Many things in that particular hotel changed to the worse direction. The positive things left from the past are decent size of the rooms, perfect location, hot water, comfortable bed and good selection of the drinks in the bar with smiling bartenders. Other experiences, after arriving rather late and finding hotel looking rather derelict and abandoned with no staff in view at the first site, were truly bad. Starting point was no greeting of loyal guest whatsoever, neither as loyal to hotel neither as Accor loyal customer. Rather opposite, even the welcome drinks had to be separately requested. Also, expect to be kind of double charged because a hotel policy to place the hold of about double of your real charge on your CC, which will not be released after you are checking out. Can confirm the plastic bottles for water, no slippers in the room, restricted bathroom amenities and, if the announced renovation was indeed done, I did not spot any sign of that - doors were scratched and with signs revealing intention to open with force, curtains were rather loose on points on hangers, etc - all typical wear and tear signs one sees in hotels. The recent management change seems to be affected also the politeness and "we can" attitude of the service toward guests. One could feel the fear about being immediately fired if any mistake in "system" will happen, in such extent that as the guest one feels kind of nuisance, taking time from the real need to please a "system". Sincerely recommend avoiding the hotel at the moment as the money spent does not deliver really the value.

Bonjour, Margus365. Thank you for sharing your detailed feedback about your experience. We’re sorry your stay did not meet expectations, and your comments regarding both the service and the condition of the hotel have been noted and will be shared with our team for review. We appreciate your comments regarding the need for property enhancements and are pleased to share we are underway with a hotel wide renovation since the start of 2025. This encompasses all aspects of the guest experience inclusive of every one of 398 guest rooms, our lobby, gym, and outlets, which is scheduled to be completed by Q4 of this year. Merci beaucoup for taking the time to write, and a bientôt.

Customer review rating 5.0/5

Andrew K. Families - Confirmed reviews ALL

Everyone was wonderfully nice to us throughout our stay, from front desk to doormen to wait staff at the restaurant/bar. Thank you very much

Dear Andrew K., Thank you for your kind words regarding your recent stay at Sofitel New York. We are delighted to hear that our team provided you with a wonderful experience. Your appreciation will certainly be shared with all staff members. Best regards, Sofitel New York

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Other web-users rate our hotel

  • 1,227 reviews 9.7/10 Location
  • 1,965 reviews 6.2/10 Room
  • 1,862 reviews 7.7/10 Service
  • 26 reviews 6.2/10 WiFi
  • 513 reviews 6.3/10 Cleanliness
  • 433 reviews 5.3/10 Food
  • 430 reviews 4.9/10 Value
  • 303 reviews 5.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.