ibis Koeln Frechen

Catatan tamu Avis (Peringkat ALL) 4.3/5 742 ulasan

Jaminan Harga
Terbaik
ibis Koeln Frechen - Image 1
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Europaallee 3a, 50226 FRECHEN, Jerman

Deskripsi

Keistimewaan hotel

  • Kamar ber-AC

  • Halte kereta "Haus Vorst," 10 menit berjalan kaki ke trem jalur 7

  • Parkir mobil luas gratis

  • Tidak ada pajak kota

  • WiFi gratis

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Lokasi hotel

ibis Koeln Frechen

Europaallee 3a
50226 FRECHEN
Jerman

GPS:50.917246, 6.837616

Telepon
Fax +49 2234 276400

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

BAR

Waktu tak jadi masalah di bar kami: Kami buka setiap hari selama 24 jam! Selain bir dan minuman segar, kami juga menyajikan camilan lezat. Saat cuaca cerah, kami akan membuka teras untuk Anda. Acara olahraga live di Sky juga ditayangkan.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  742 ulasan

Peringkat TripAdvisor  4.0/5  453 ulasan

Good location for Phantasialand but would't stay again

Catatan Tripadvisor 3.0/5

jackc_1992 Ulasan TripAdvisor tersertifikasi

We stayed as a family and when we booked the room, it wasn't clear that children under 12 are expected to stay in the same bed as the parents. So basically, there is 1 bed. We had no idea about this when booking as every other time we book for 3, it is made very clear the setup of the room. Some brands even tell you it isn't a family room. When questionning this, the staff on the desk were rude and abrupt about it basically telling us we had booked it and that was that. The most annoying bit was that even though we booked for 3, the room was setup for 2 people. So had to go back for more towels, pillows etc which is just frustrating. We took the room anyway, which was okay. I expected this to be better than an Ibis Budget, but it wasn't. The room was all plastic, needed updating as was tired and run down. Breakfast wasn't included and we didn't pay but looked basic and expensive for what it was. The only good thing was location to Phantasialand, but we wouldn't stay here again.

Not a Family Friendly Hotel

Catatan Tripadvisor 2.0/5

Warren P Ulasan TripAdvisor tersertifikasi

I am only giving this a 2 out of 5 for location to Phantasialand and the breakfast and the room . Regarding the staff rude and unpleasant manner towards families . The room was clean and the beds were comfortable and the breakfast was a really good selection. The parking barrier was problematic having to scan in and out every time. I stay at Hotel H next time not this .

Not good

Catatan Tripadvisor 2.0/5

ahmad a Keluarga - Ulasan TripAdvisor tersertifikasi

The Bed sheets and covers were dirty with big blood stain,also some quiry stains on the matress, the shower in room 129 was roasted hand soap snd toilet papers are short of supply in room 129, there was cigarettes smell in room 131

Dear Dr. A., Thank you for taking the time to give us your feedback about your stay. We sincerely apologize for the inconvenience you experienced during your stay in our rooms 129 and 131. Your descriptions regarding the beds, top sheets, shower and smell in room 131 are extremely worrying and not at all representative of the standard we normally provide. We deeply regret that our cleaning services did not meet expectations in this case. It is unacceptable that the beds and top sheets were not cleaned properly and that the shower was not in perfect condition. The same applies to the lack of toilet paper and hand soap, which is absolutely not our standard and we sincerely apologize for this omission. We will immediately discuss your comments with our cleaning staff and ensure that such incidents are avoided in the future. Additionally, we will take measures to ensure that rooms are cleaned regularly and thoroughly. Once again, we sincerely apologize and hope to have the opportunity to welcome you as our guest again in the future. Best regards, Your team from ibis Cologne Frechen

poor

Catatan Tripadvisor 1.0/5

peter v Bisnis - Ulasan TripAdvisor tersertifikasi

In the middle of nowhere, in an industrial area, not much to find around for food ( except Mc Donalds. Burger King is already closed. I didn't feel very comfortable in this area, and was glad my car was ok in the morning. Staff was friendly. Room basic but biggest problem was that airco was not working and room was very hot.

Clean rooms

Catatan Tripadvisor 3.0/5

570414586 Bisnis - Ulasan TripAdvisor tersertifikasi

Simple but clean rooms. Small bathroom completely plastic. To sleep no problem to eat be prepared, the choices for dinner are limited. Basic food but unfortunately not much in the area. Staff is friendly and plenty of free space for parking

Dear ibis guest, thank you very much for your review and your kind words. We hope to welcome you again at our ibis Hotel. Best wishes, Your ibis Koeln Frechen Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 300 ulasan 8.4/10 Lokasi
  • 626 ulasan 5.8/10 Kamar
  • 560 ulasan 9.3/10 Pelayanan
  • 11 ulasan 7/10 Internet
  • 381 ulasan 8.4/10 Sarapan
  • 349 ulasan 6.2/10 Kebersihan

Diberdayakan oleh Trustyou

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