Mercure Hotel Severinshof Koeln City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 3.379 ulasan

Jaminan Harga
Terbaik
Mercure Hotel Severinshof Koeln City - Image 1
Mercure Hotel Severinshof Koeln City - Image 2
Mercure Hotel Severinshof Koeln City - Image 3
Mercure Hotel Severinshof Koeln City - Image 4
Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 KOELN, Jerman

Deskripsi

Keistimewaan hotel

  • Hotel bintang 4 dengan halaman lengang di tengah Südstadt

  • Hotel Mercure di Cologne di Severinstrasse

  • Staf yang sopan dan ramah

  • Sarapan prasmanan berlimpah dengan hidangan dingin dan panas

  • Hotel Mercure di Cologne dengan opsi transportasi umum yang sangat memadai

Akomodasi kami

Lokasi hotel

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Jerman

GPS:50.929514, 6.957017

Telepon
Fax +49 221 2013666

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

RELAX - FOOD, DRINKS & YOU

RELAX - Makanan, Minuman, dan Anda. Nikmati suasana ruang huni yang santai di bar hotel kami.

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  3.379 ulasan

Peringkat TripAdvisor  4.0/5  1.583 ulasan

Sertifikat keunggulan 2023

Great hotel, spectacular breakfast

Catatan Tripadvisor 5.0/5

Marcine H Couples - Ulasan TripAdvisor tersertifikasi

Equidistance between both Koln park runs. Well maintained. Spacious. Fridge/tea making faciities in room. Breakfast had a wide range including plant based milks, yoghurt, cheese/ham. Close to some quaint, reasonably priced eateries.

Dear Marcine, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our well-maintained and spacious rooms, complete with the added conveniences like a fridge and tea-making facilities. It’s fantastic that our breakfast selection, including plant-based options, met your expectations—our team takes pride in offering a wide range of choices for all our guests. We’re also glad our central location worked out well for you, especially with the nearby eateries and easy access to both Köln park runs. We hope to welcome you back soon for another memorable stay! Kind regards, your Mercure Team from Cologne

Excellent place to stay in Cologne

Catatan Tripadvisor 5.0/5

gurkpeter Ulasan TripAdvisor tersertifikasi

This is a surprisingly good hotel. It is located conveniently 4 tram stops from both train stations. The young ladies at the reception and the (I guess) manager gentleman were all kind and professional. The gymn is a bit dated but spacious and the sauna is really a nice touch; just ask them to switch it on before you intend to go. Breakfast was quite nice with a few special touches, I would stay German standard (which is quite good). I recommend this place and would return next time I visit Cologne.

Dear Guest, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's great to know that our reception team and manager made a positive impression with their kindness and professionalism. We appreciate your feedback on the gym and sauna and will certainly take your advice into consideration to improve our facilities. It’s wonderful to hear that you enjoyed the breakfast and found it up to German standards. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Cologne! Best regards, your Team from Mercure Hotel Severinshof Köln City

Great hospitality

Catatan Tripadvisor 5.0/5

Samet K Ulasan TripAdvisor tersertifikasi

I had a fantastic stay at Mercure Cologne. The room upgrade was perfect, exceeding all my expectations. The service and cleanliness were impeccable. As someone working in the hotel industry, I know how challenging it is to maintain this level of excellence, and I truly commend the team. I will definitely choose this hotel again:)

Dear Samet, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay and that the room upgrade exceeded your expectations. It’s especially gratifying to receive such high praise from someone with your expertise in the hotel industry. We’re delighted that you found the service and cleanliness to be impeccable, and we truly appreciate your recognition of our team's efforts. We look forward to welcoming you back and providing another excellent experience in the future! Best regards, your Team from Mercure Hotel Severinshof Köln City

Avoid this Hotel at all Costs.- Unprofessional and Disrespectful Management & Staff

Catatan Tripadvisor 1.0/5

Nael I Ulasan TripAdvisor tersertifikasi

Shockingly unprofessional management, particularly Mr. Marc Flasche (Director / General Manager), furthermore, the overall service provided by the staff did not meet the standards expected from a Mercure hotel., and the entire experience was a nightmare!

Dear Guest, We appreciate your feedback and understand your concerns. We also acknowledge that you have already been in direct contact with our management team following your stay. As mentioned earlier, despite being fully booked, our Director, Mr. Flasche, made a special effort to accommodate your extended stay and offered you a discounted rate. Our intention was to ensure your comfort during a busy period. We value your input and are committed to continuously improving our services. If there is anything further you'd like to discuss, please feel free to reach out. Kind regards, your Mercure Team from Cologne Severinshof

Short stopover in Cologne

Catatan Tripadvisor 4.0/5

Laufwein Ulasan TripAdvisor tersertifikasi

Very friendly hotel with attentive service, excellente price value performance; Clean and large room with balcony. It is great to have the parking garage within the building. old center town in walking distance. Nice bar with very friendly service.

Dear Guest, Thank you for your review! We're delighted to hear that you enjoyed your stay with us, appreciated the attentive service, and found great value in our offerings. It's wonderful to know you liked the clean and spacious room, the convenience of our parking garage, and our friendly bar service. We hope to welcome you back on your next visit to Cologne! Best regards, Your Mercure Severinshof Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.362 ulasan 9.1/10 Lokasi
  • 1.845 ulasan 7.5/10 Kamar
  • 1.665 ulasan 8.4/10 Pelayanan
  • 36 ulasan 7.1/10 Internet
  • 1.109 ulasan 9.2/10 Sarapan
  • 833 ulasan 6.8/10 Kebersihan
  • 219 ulasan 6.1/10 Fasilitas

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