Hotel St Moritz Queenstown - MGallery Collection 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.998 görüş

Hotel St Moritz Queenstown - MGallery Collection - Image 1
Hotel St Moritz Queenstown - MGallery Collection - Image 2
Hotel St Moritz Queenstown - MGallery Collection - Image 3
Hotel St Moritz Queenstown - MGallery Collection - Image 4

Açıklama

Otel ekstraları

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

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Otelin konumu

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

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Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.998 görüş

TripAdvisor Derecesi  4.5/5  2.649 görüş

2023 mükemmeliyet sertifikası

Disappointed

Tripadvisor puanı 3.0/5

AJP1502 TripAdvisor onaylı yorum

Our suite had a wonderful view and we found the location very convenient to walk to the town (beware if you don’t like steep hills). However, this is not a 5 star hotel. The breakfast is not great and often there was very little food available as it had run out. The toaster was appalling (at least 10 minutes to toast the bread!). Also it was not explained that coffee, other than from a thermos (really!) was extra. Housekeeping was not adequate, not only in terms of cleanliness (someone else’s mouthwash stain on the outside of the sink for at least 4 days) and lack of cleaning of the room after returning to the room at 5pm and hanging out the “please clean” sign at 8am. Also the bathrobes were awful, very clingy, and no slippers, only socks (apparently to be environmentally friendly but i believe it is a cost cutting exercise). We used the gym which was very “sad”. At this price point I expected much better,

Great hotel, within walking distance of town centre.

Tripadvisor puanı 5.0/5

David K Couples - TripAdvisor onaylı yorum

We had booked the St Moritz, for a piece of luxury at the end of a month long holiday in Hawaii and New Zealand. The hotel is lovely and located on a hill overlooking the beautiful lake Wakatipu and surrounding mountains. The downside of the hotel being located on a hill is the steep walk up and down to the town, but this didn’t bother us. The staff are super friendly and helpful, the rooms are of 5 star quality with all the amenities you would expect. The bed was insanely comfortable and therefore slept really well. The inclusive breakfast was excellent and dining room had great views over the lake. The nightly cost was a little over our usual budget, but it was well worth it. If you choose not to have the room cleaned, you receive a $10 per person credit to use in the restaurant, which we intend to do on our last night. Highly recommended!

Thank you for your wonderful review! We are glad you chose to stay with us for a luxurious end to your trip. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one.

5 star hotel...but not 5 star service

Tripadvisor puanı 4.0/5

Robert O TripAdvisor onaylı yorum

The hotel is nicely located close to the lake and close to town. Own parking facility. The hotel is well decorated. Rooms are perfect and at 5 star level. So, basically everything is ready for a 5 star stay. But the service is not 5 star. Rooms were cleaned day 1 at 5 pm and day 2 at 4 pm (after complaining). Breakfast service is slow and not very competent. Coffee takes ages, eggs overcooked. Also strange that when your breakfast is included in your stay, you still have to pay extra for your breakfast coffee. If you are 5 star, and you have 5 star prices, you all so need to provide 5 star services. They are a bit penny wise and pound foolish. We asked them to print 7 pages. They wanted to charge us NZ$ 2,80 for this. Why would you do this in a 5 star hotel? It is not about the money, but the way you set the service. Pity, as the hotel is really nice and the rooms are very good.

Great place to stay

Tripadvisor puanı 5.0/5

Darren H TripAdvisor onaylı yorum

Beautiful views from our balcony and the restaurant. Hotel staff was super friendly and helpful. Great place to stay. Slept like a baby and got to watch the TSS Earnslaw make its voyage across Lake Wakatipu. Super cool. Great Breakfast every morning. Central location to all the fun in Queenstown.

Thank you for your wonderful review! We're so happy to hear that you enjoyed the stunning views from both your balcony and our restaurant, as well as the friendly and helpful service from our staff. It’s fantastic that you had the chance to watch the TSS Earnslaw sail across Lake Wakatipu — it’s definitely a highlight of the area! We look forward to welcoming you back soon.

Very comfortable stay

Tripadvisor puanı 4.0/5

Alison W TripAdvisor onaylı yorum

We had a lake view room, very nice. Great location and very friendly helpful staff. We had a lovely meal in the restaurant one evening, can definitely recommend it. Only gave it a 4 because if you use the app to order your milk you'll never get it.

Thank you so much for your kind review! We're thrilled to hear you enjoyed the lake view, our location, and the service from our friendly staff. We apologize for the issue you encountered with the app ordering. We'll certainly look into this and work on improving the process to ensure it works seamlessly for all our guests. We hope to welcome you back soon for another enjoyable stay!

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 630 görüş 8.5/10 Konum
  • 1.216 görüş 8.5/10 Oda
  • 1.033 görüş 8.6/10 Hizmet
  • 22 görüş 1.4/10 Wifi
  • 297 görüş 8.6/10 Otel Ambiyansı
  • 265 görüş 7.6/10 Kahvaltı
  • 216 görüş 7.5/10 Hijyen
  • 187 görüş 3.5/10 Fiyatının Karşılığı

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