Mercure Queenstown Resort 4 yıldız

Name: Mercure Queenstown Resort Hotel | Leisure Resort | ALL - ALL
Address: 21 Sainsbury Road, Fernhill, PO Box 156, QUEENSTOWN, 9300, NZ
Telephone: +6434426600
Rating: 4.3

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.566 görüş

En iyi fiyat
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21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, New Zealand

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Mercure Queenstown Resort

Yerel ve otantik deneyimler arayan gezginlere uygun otel

Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.

Mercure Queenstown Resort is the ideal base for families, groups and couples seeking a relaxed retreat in New Zealand's adventure capital. A 5-minute drive will see you exploring Queenstown's vibrant dining and retail precinct, before heading on to some of the best-loved local ski resorts, including Coronet Peak.

Explore nearby Queenstown Gardens, Queenstown city center, and Skyline Gondola and luge.

The Mercure Queenstown team welcomes you to our very special location with exceptional views over the Lake and Mountains combined with excellent hotel services and facilities.

Marty Lamont Otel Yönetimi

Otel ekstraları

Uninterrupted views from South Eatery Restaurant and Lake view rooms
Coffee, snacks, and beverages at the Lounge Bar
Three meeting rooms with natural light and views
24-hour reception and free, on-site car park

Konaklama olanaklarımız

Oda

Garden View Room with 2 Double beds

4 kişi maks.
24 m² / 258 sq ft

Şilte 2 x Çift kişilik yataklar
Manzara: Bahçe tarafı veya Havuz tarafı

Oda

Garden View room with King-size bed

3 kişi maks.
24 m² / 258 sq ft

Şilte 1 x King yataklar
Manzara: Bahçe tarafı veya Havuz tarafı
Engellilere uygun oda

Oda

Lake View Room with 2 Queen-size beds

4 kişi maks.
28 m² / 301 sq ft

Şilte 2 x Queen yataklar
Manzara: Koy manzarası veya Dağ manzarası veya Göl tarafı

Oda

Lake View Room with King-size bed

3 kişi maks.
28 m² / 301 sq ft

Şilte 1 x King yataklar
Manzara: Koy manzarası veya Dağ manzarası veya Göl tarafı

Oda

Superior Lake View Room with 2 Queen-size beds

4 kişi maks.
28 m² / 301 sq ft

Şilte 2 x Queen yataklar
Manzara: Göl tarafı veya Koy manzarası veya Dağ manzarası

Oda

Superior Lake View Room with King-size bed

3 kişi maks.
28 m² / 301 sq ft

Şilte 1 x King yataklar
Manzara: Koy manzarası veya Dağ manzarası veya Göl tarafı

Otelin konumu

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

+64 3 442 6600

+64 3 442 7354

HIGHWAY 6

Highway exit

Erişim: 15 km / 9.38 mi

LAKE WAKATIPU

Tourist attraction

Erişim: 2 km / 1.25 mi

QUEENSTOWN MEMORIAL HALL

Entertainment/theatre district

Erişim: 3 km / 1.88 mi

QUEENSTOWN PARK

Botanical gardens

Erişim: 3 km / 1.86 mi

WHARF CASINO

Casino

Erişim: 3 km / 1.88 mi

QUEENSTOWN READINGS CINEMA

Cinema district

Erişim: 3 km / 1.88 mi

ARROWTOWN GOLDMINING VILLAGE

Historic monument

Erişim: 20 km / 12.43 mi

ARROWTOWN MUSEUM

Museums

Erişim: 20 km / 12.43 mi

CORONET PEAK

Ski area

Erişim: 20 km / 12.5 mi

CENTRAL OTAGO WINERIES

Other attractions

Erişim: 35 km / 21.75 mi 25 min drive

CROMWELL RACETRACK

Racetrack

Erişim: 59 km / 36.88 mi

GLENORCHY GATEWAY TO WILDERNESS

Tourist attraction

Erişim: 59 km / 36.88 mi

LAKE WAKATIPU

Lake

Erişim: 3 km / 1.86 mi 15 min walk / 3 min drive

Servis aracı

planlı servis aracı

QUEENSTOWN

Shopping centre/mall

Erişim: 1.8 km / 1.12 mi 20 min walk / 5 min drive

QUEENSTOWN

Shopping centre/mall

Erişim: 3 km / 1.88 mi

Otel servisi

Otele giriş başlangıç saati: 14:00 - Otelden çıkış bitiş saati: 11:00

Otel içi

Yüzme havuzu
Araba parkı
Restoran
Tekerlekli sandalye ile girişe uygun
Fitness merkezi
Wi-Fi
Klima
Kahvaltı
Bar
Toplantı odaları
%100 Sigara İçilmeyen Otel
Oda servisi

RISES

Rises Restaurant offers a hearty alpine buffet breakfast every day. Full Continental, English and American selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.

SOUTH EATERY

South Eatery Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree views and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.

Toplantılar ve etkinlikler

Toplantı Odası sayısı: 3
En büyük odanın yüzeyi: 129 m² / 423 sq ft
Maksimum koltuk kapasitesi: 90
Ziyafetler için maksimum kapasite: 70

Daha fazlasını öğrenin

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.3/5 1.566 görüş

TripAdvisor Derecesi 4.0/5 1.922 görüş

A great hotel with a brilliant view

Southisletraveller 01.04.2025 TripAdvisor onaylı yorum

Good stay

Velvon A Aileler - 11.03.2025 TripAdvisor onaylı yorum

Stayed for 2 nights. Check in was smooth. Rooms were good sized and clean. Comfortable bed. Good amenities (slippers, tea coffee), still and sparkling water station at the bar. They have started charging $15 for on-site parking (alternative park on the street for free). Sauna, gym, Swimming pool and hot tubs are available. Great view of the lake from the courtyard (through restaurant). Will definitely stay again for sure.

Dear Velvon, Thank you for sharing your experience at the Mercure Queenstown Resort! We’re so pleased to hear that you had a smooth check-in and enjoyed our comfortable rooms, amenities, and stunning lake views. It’s great to know that you made use of our facilities, including the sauna, gym, pool, and hot tubs. We appreciate you mentioning the parking update, and we hope this did not impact your stay too much. We’re delighted that you would stay with us again and look forward to welcoming you back! Kind regards, Mercure Queenstown Resort team

Very tired hotel; but solid air conditioning

speedylee Couples - 16.02.2025 TripAdvisor onaylı yorum

The hotel felt overpriced for what it was; I realize this is a tough topic, since EVERYTHING costs more. However, this was the most expensive hotel we stayed at in New Zealand, and it was not worth it. The structure is extremely tired - everything is old. The views are nice, the air conditioning worked well, and the bed was comfortable. But that's it! Location: The location was ok, but a rather long walk to the town center. The hotel charges for parking on- site. $15/night as of February 2025. Breakfast: We paid extra for the breakfast, and that was a mistake. The food was ok, but nothing special. They may have had a big group just leave (that was the only explanation I could come up with, although I didn't see any large group), but they seemed stretched thin. I had to even ask for clean plates and napkins - the supplies all needed restocked. The breakfast personnel were great, but it felt silly to need to ask for a plate. If I had to do it again, I wouldn't bother staying near the town center (I'd stay in the Frankton/Five Mile vicinity), and I'd just pay to park in a parking garage if I wanted to hit up anything in town.

Dear speedylee, Thank you for sharing your feedback regarding your stay at the Mercure Queenstown Resort. We’re pleased that you enjoyed the beautiful views, the comfortable bed, and the reliable air conditioning. We also appreciate your comments on the hotel's location. While we are a bit further from the town centre, we believe this does offer a more peaceful setting with wonderful views of The Remarkables. We’re sorry to hear that breakfast didn’t meet your expectations and that you had to ask for additional supplies. Our team works hard to maintain a smooth operation, and your experience will be addressed with the breakfast team to ensure this doesn’t happen again. We hope you will consider staying with us again in the future, and we’ll continue working to improve our guests’ experience. Kind regards, Mercure Queenstown Resort team

Priceless views, dated resort

Hamish F 31.01.2025 TripAdvisor onaylı yorum

The views across Lake Wakatipu are absolutely stunning. Without this natural wonder, Mercure Resort Queenstown would not rate well at all. Apart from a comfortable king sized bed, the rooms are very dated and come with stained carpets and lamp shades (pretty poor to be honest). The bathroom appeared to have had some kind of upgrade however, it was dreadful and looked cheaply finished. This place (like so many Australasian Accor Hotels) is in desperate need of a major upgrade. On top of this, I will no longer we striving to maintain Accor Gold status through exclusive loyalty to Accor. There is no room upgrades (ever) and late or early check ins/outs are minimal and in this case, provided after much reluctance. Tip, Accor Silver is the way to go and once reached try alternate accomodation offerings that rate far better.

Dear Hamish, Thank you for sharing your feedback. We’re pleased to hear you enjoyed the stunning views of Lake Wakatipu – they truly are a highlight of our location. However, we're sorry to hear that your room didn’t meet expectations. We’re grateful for your comments regarding the carpet and lamp shades, as well as your thoughts on the bathroom. These will be shared with our team for review as we continually aim to improve. We’re also sorry to hear that your experience with the Accor loyalty programme didn’t meet your expectations. We understand your frustration regarding upgrades and check-in/out flexibility and will pass on your feedback to the relevant team to ensure we are doing our best for our valued guests. Thank you again for your comments, and we hope you’ll consider giving us another chance in the future. Kind regards, Mercure Queenstown Resort reservations agent

Weird

phebianMelbourne Couples - 04.01.2025 TripAdvisor onaylı yorum

Comfortable amenities. Soft bed. Great view of the lake if you are situated that side of the accommodation. FREE parking. What I found most weird was that the lift travelled from floors 1 to 4 yet the restaurant was in the Basement with, purportedly, no lift access. I was also unhappy that the main light switch in the room was by the entrance yet there was no alternative switch above the bed On the other hand I can recommend the Golden Honey Fizz - it is the best drink I have had ever in my 80 years of life!

Dear Phebian, Thank you for your feedback! We're glad to hear that you found the amenities comfortable, enjoyed the soft bed, and had the chance to take in the beautiful lake views. It’s also wonderful that you had the opportunity to try the Golden Honey Fizz – we're thrilled that you loved it! We appreciate your comments regarding the lift and the restaurant access. While our restaurant is primarily accessible by stairs, we can certainly arrange lift access to the basement for guests who need it, and we'll be sure to pass on your suggestion about the room light switches to our team. Thank you again for sharing your experience with us, and we hope to welcome you back in the future! Kind regards, Mercure Queenstown Resort Duty Manager

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