Mercure Queenstown Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.715 ulasan

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Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, New Zealand

Deskripsi

Keistimewaan hotel

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

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Lokasi hotel

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

Telepon
Fax +64 3 442 7354

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Peringkat ALL  4.3/5  1.715 ulasan

Peringkat TripAdvisor  4.0/5  1.915 ulasan

Nice hotel

Catatan Tripadvisor 4.0/5

Aashild G Couples - Ulasan TripAdvisor tersertifikasi

A great place to stay about 2 km outside Queenstown. A fantastic view from the restaurant, but with a garden view, it was not much to see. The breakfast was ok, but not a lot of choice, and the bread was very limited. The staff was smiling and helpful at all times. A place we can recommend, but too many hills if you want to walk to the town.

Dear Aashild G, Thank you for your kind review! We’re thrilled to hear you enjoyed our fantastic views and found our staff to be helpful and friendly. Your feedback about the breakfast is invaluable, we’ll be sure to take it into consideration as we work to expand our offerings. We understand that the hill to and from town can be a challenge, but we’re glad you found value in your stay overall. Thank you for recommending us and we hope to welcome you back for another visit soon! Warm regards, Kay

Excellent value

Catatan Tripadvisor 5.0/5

Teresa L Keluarga - Ulasan TripAdvisor tersertifikasi

I agree with earlier reviews that the hotel is due for refurbishment and renovations in places. But. It is a beautiful hotel, still. For this price, where else in this area can you get a table at breakfast and dinner with those views, or sit by a stone fireplace with a glass of wine with those views, or snag a room with those views? It's right next door to a hospitality training facility, and if any students are training at the hotel, they are putting in a lot of effort to be good at what they do: service overall was excellent, and almost all the staff we encountered were exceptionally friendly and helpful. Special thanks to all three of the breakfast managers we encountered for all their help with dietary requirements, and to Hannah, Anu, and Mercedes at reception. I was perfectly happy to trade off the ageing decor and extra two minutes' drive out of Queenstown for a great rate, warm and friendly service, incredible views, and all the facilities of what is essentially still a five star hotel if you have the mindset to see it for what it is. We extended our stay by several days and would happily stay here again. Tips: Plenty of gluten free options. The walk into Queenstown is much shorter than Google maps suggests, but it is uphill for the first two hundred metres and will take longer for younger walkers or those with adaptive needs. Coming back is mostly uphill from the lake, or it's a couple of stops on the bus from the Crowne Plaza bus stop to the Heritage bus stop, and a short uphill walk from there. Or get off at the next stop and it's an easy 4 minute downhill walk instead. There's a beautiful walk down to the lake esplanade via the trail just past the Heritage bus stop -- much nicer than the sidewalk, and my kids loved it.

Dear Teresa L, Thank you for taking the time to share your thoughtful feedback, we have marked this as a favourite of ours, it was so lovely to read! We're delighted to hear that you enjoyed the beautiful views and our warm, friendly service. Your recognition of our staff truly means a lot to us. We appreciate your understanding regarding our need for refurbishment, and we’re actively working on plans to enhance the experience for our guests. It's great to hear that you found value in your stay and that you enjoyed the gluten-free options we provide. Thank you for the helpful tips about the walk to Queenstown; we’re sure they will be useful for future guests. We look forward to welcoming you back for another stay soon! Warm regards, Kay

Excellent stay

Catatan Tripadvisor 5.0/5

amirsohil Ulasan TripAdvisor tersertifikasi

Friendly staff, nice design, good food. Staff are friendly, special thank housekeeping staff conrodo,ayani and shunta they cleaning nicely room bed was amazing the foods are yummy. Comfortable bed and hot water pooI love it and sure will go again .

Dear Amir, Thank you so much for your wonderful review and for choosing to stay at Mercure Queenstown Resort! We’re delighted to hear that you enjoyed your stay, from the friendly service and stylish design to the comfortable beds and delicious food. It’s especially gratifying to know that our housekeeping staff - Conrodo, Ayani, and Shunta — made a positive impression. We’ll be sure to pass along your kind words to them! We look forward to welcoming you back for another exceptional stay in the future. Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

A great hotel with a brilliant view

Catatan Tripadvisor 5.0/5

Southisletraveller Ulasan TripAdvisor tersertifikasi

We have enjoyed every stay we have had at the Mercure. As we couldn't get into our Fernhill house we stayed for 3 days at Mercure. Your hotel is superb. However your staff are exemplary. Everyone has been so personable and professional. Give a shout out to Fuo, who managed the bar every night we were there. He is awesome as a manager. Such a joy to deal with. NZ needs more people like him. Also well done with your happy hour. Each night involved having friendly chats with various people. We had a great stay. Garry and Deborah (406)

Dear Garry and Deborah, Thank you for your wonderful review and for taking the time to share your experience at the Mercure Queenstown Resort! We're thrilled to hear that you enjoyed your stay and found our hotel to be superb. It's fantastic to know that Fou made such a positive impact during your visit. We'll certainly pass on your kind words to him — he will be delighted to hear your feedback. We’re also glad you enjoyed our happy hour and had the opportunity to connect with other guests. We look forward to welcoming you back for another great stay! Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

Excellent

Catatan Tripadvisor 5.0/5

vir7573 Keluarga - Ulasan TripAdvisor tersertifikasi

Exellent location. Very good service. Restaurant and balcony view was great.Rooms was clean and comfortable.

Dear Vir7573, Thank you for leaving us a such a wonderful review about your stay at the Mercure Queenstown Resort! We're thrilled to hear that you had a great stay. Your 5 star rating means a lot to us and we hope to host you for another wonderful stay. Kind regards, The Mercure Queenstown Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 407 ulasan 6.2/10 Kebersihan
  • 344 ulasan 6.3/10 Sarapan
  • 270 ulasan 6.2/10 Kesepadanan nilai

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