Albergo Novotel Luxembourg Kirchberg 4 stelle

Giudizio clienti 4.3/5 8.565 recensioni
Novotel Luxembourg Kirchberg
vedi sulla mappa
+ 25 Servizi
Prenota questo hotel

Camera 1

Numero di persone
Età dei bambini

Miglior prezzo garantito

Come funziona?

ALL - Accor Live Limitless

Diventa socio, è gratuito

Quando effettuo una prenotazione in questo hotel:

  • Guadagno punti Livello e Rewards

  • Posso utilizzare i punti Rewards

  • Usufruisco dei vantaggi

  • Posso beneficiare della Tariffa Socio

I plus dellhotel

  • WIFI gratuito, zona lavoro ergonomica, TV LCD

  • Cucina moderna in ambiente rilassato, 2 terrazze all'aperto

  • Moderno centro fitness, parco giochi per i bambini

  • 10 spazi versatili per eventi di sicuro successo

  • A 20 minuti a piedi attraverso i parchi dal centro città

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Servizi in hotel e nei dintorni

Check-in dalle 14h00

Check-out fino alle 12h00

Servizi a pagamento

Servizi e informazioni pratiche
  • Check-in online
  • WI-FI/Accesso internet
  • Parcheggio
  • Accessibilità per persone con mobilità ridotta
  • Animali ammessiServizi a pagamento
  • Baby sitter su richiesta
  • Hotel non fumatori
  • Aria condizionata
  • Lingue parlate in albergo
  • Reception aperta 24 ore al giorno
  • CHECK-OUT POSTICIPATO FINO ALLE 17.00Servizi a pagamento
  • Ricarica macchine elettriche
  • Lavanderia
  • Boutique Gourmande
Ristorazione
  • 1 ristorante/i
  • 1 bar
  • Servizio in camera
Svago e attività
  • Centro fitness
  • Baby sitter su richiesta
  • Campo da golf con 9 buche (Nei dintorni)
  • Noleggio bici (Nei dintorni)
Servizi business nell'albergo
  • 10 sala/e riunioni
  • Hotel per conferenze
  • Angolo internet (Macintosh)
  • Centro business self service
Messaggio informativo

In linea con le raccomandazioni del governo locale, abbiamo chiuso il ristorante e i bar dei nostri hotel. Dove possibile, forniamo servizio in camera o opzioni da asporto per gli ospiti.

Posizione dell'hotel

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald
Quartier Européen Nord
Plateau de Kirchberg
L-2226
luxembourg
luxembourg

Tel: +3524298481

Fax: (+352)438658

E-mail di contatto

Check-in dalle 14h00

Check-out fino alle 12h00

  • BUSSES AT THE TRAIN STATION :  Eurobus Mudam SDC

  • TRAMWAY LUXEMBOURG :  T1 PHILHARMONIE

  • In aereo

    LUXEMBOURG FINDEL A 7km / 4,35 miglia

  • In auto

    EXIT 8 - KIRCHBERG A 3km / 1,86 miglia

  • In treno

    LUXEMBOURG-VILLE A 5km / 3,11 miglia

Coordinate GPS:49.620998, 6.146072

Le nostre sistemazioni

Spaziosa suite Executive: letto King Size (180 x 210 cm), divano letto per 2 persone, macchina Nespresso, bagno con vasca e doccia, accappatoio e ciabattine e minibar omaggio.

Camera Superior con 1 letto queen e Divano

  • Numero massimo di persone: 4
  • Superficie: Da 30
  • Internet wireless in camera
  • TV a colori satellitare/via cavo
  • Telefono con linea diretta

Camera Superior con 2 letti queen size

  • Numero massimo di persone: 4
  • Superficie: Da 30
  • Internet wireless in camera
  • TV a colori satellitare/via cavo
  • Telefono con linea diretta

Camera Superior con 1 letto queen

  • Numero massimo di persone: 2
  • Superficie: Da 27
  • Internet wireless in camera
  • TV a colori satellitare/via cavo
  • Telefono con linea diretta

Camera Executive con letto queen size e divano

  • Numero massimo di persone: 4
  • Superficie: Da 30
  • Internet wireless in camera
  • Bollitore per caffè / tè
  • TV a colori satellitare/via cavo
  • Telefono con linea diretta

Camera Executive dell'artista lussemburghese Jacques Schneider #NKLJS

  • Numero massimo di persone: 4
  • Superficie: Da 30
  • Internet wireless in camera
  • Acqua minerale in camera gratis
  • Bollitore per caffè / tè
  • TV a colori satellitare/via cavo
  • Telefono con linea diretta

Camera Executive Familiare a tema di fumetti

  • Numero massimo di persone: 4
  • Superficie: Da 30
  • Acqua minerale in camera gratis
  • Bollitore per caffè / tè
Stanza accessibile

Suite Executive

  • Numero massimo di persone: 3
  • Superficie: Da 60
  • Internet wireless in camera
  • Bollitore per caffè / tè
  • TV a colori satellitare/via cavo
  • Telefono con linea diretta

I nostri bar e ristoranti

N' BISTRO

Tipo di cucina: Bistrot

Al N'Bistro, ogni giorno è una sfilata di piatti diversi! Ogni stagione una nuova collezione 100% fatta in casa, in un'atmosfera accogliente e con un servizio cordiale. In estate concedetevi un pranzo o una cena sulla nostra terrazza.

Pranzo

11:00 - 16:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

16:00 - 23:00

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

N'BISTRO

Photo non contractuelle / Strictly non binding

N'Bistro vi aspetta in un'altmosfera moderna e accogliente. Avete voglia di uno spuntino? Viziatevi con i nostri snack fatti in casa. Amate lo sport? Mettetevi comodi davanti al maxischermo. Con l'arrivo dell'estate, godetevi la nostra terrazza

Pranzo

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Cena

  • Lun
  • Mar
  • Mer
  • Gio
  • Ven
  • Sab
  • Dom

Le tue riunioni ed eventi

Le nostre sale riunioni

  • Numero di sale riunioni: 10

  • Dimensioni massime: 276

  • Capienza massima: 300 persone

  • Capienza massima banchetto: 210 persone

Per saperne di più

Le recensioni dei nostri clienti per
Novotel Luxembourg Kirchberg

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL 4.3/5

8.565 recensioni

tripadvisor

Giudizio TripAdvisor 4.0/5

1.194 recensioni

Certificato di eccellenza TripAdvisor
Certificato d'eccellenza 2019

Ottima posizione

Giudizio clienti 4.3/5

Gianfranco S. Coppie - 22/02/2020 Avvisi confermati di ALL

E' un albergo molto confortevole e tutto il personale è sempre molto cortese e professionale

Dear Gianfranco, Thank you for sharing your opinion regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Italian. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. Our dedicated team members work hard to ensure the comfort and satisfaction of every guest, so your kind feedback is a great reward. This will inspire us to continue achieving excellence. Thank you again! We look forward to welcoming you back, Gianfranco, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Ottima posizione nei pressi del Parlamento europeo

Giudizio clienti 4.3/5

Anonimo Azienda - 22/02/2020 Avvisi confermati di ALL

Personale disponibile, elegante e moderna struttura

Dear Guest, Thank you for taking the time to respond to our satisfaction survey regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Italian. However, I would like to respond to you and am therefore answering in English. Please accept my apologies for any inconvenience. It is great to know that you appreciated our hotel's convenient location and contemporary decor. Your feedback acts as an incentive for us to keep up the good work and gives me the opportunity to congratulate all our teams. Please accept my apologies for the fact your welcome drink was overlooked. I would like to offer you 600 points on your ALL Card for the inconvenience. I kindly ask you to confirm this with me directly, at the following email address: H1… I look forward to welcoming you back for another enjoyable experience. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Pulito e buona posizione

Giudizio clienti 4.3/5

Frac Amici - 16/02/2020 Avvisi confermati di ALL

Facilmente raggiungibile e vicinissimo alle fermate dei mezzi pubblici che da marzo saranno gratuiti. Dista una ventina di minuti a piedi dal centro storico. Regole troppo rigide sull'area bar nella hall del locale, che ti sloggiano appena scatta l'ora di chiusura. Manca il bidè nei bagni e lo spazzolone lo devi chiedere altrimenti non è presente. Regola un po' astrusa. Nel bagno il box doccia presentava una parte che rimaneva aperta. Ottima pulizia. Troppo morbido il materasso del divano letto. L'angolo internet è un solo computer Mac posizionato in una zona dall'ampio via vai di persone essendo nella hall tra la porta d'ingresso e il bar e di fianco alla postazione per la ricarica dei device elettronici. Personale, eccetto quello del bar al momento della fine turno, sempre gentilissimo. Non ha la piscina.

Dear Frac, Firstly, I would like to thank you for taking the time to share your opinion with us regarding your stay. Regrettably, I am not able to write in Italian. However, I would like to respond to you and am therefore replying to you in English. Please accept my apologies for any inconvenience. It is nice to know that our location was so convenient for you. I also appreciate your mention of our team's courteous service and will be sure to pass along your compliments. We are sorry for any inconvenience however, our bar team do have to follow our policy of not serving any drinks after closing time. As your comfort and satisfaction is our ultimate goal, I have taken note of your comments concerning your room and we will take note of your preferences for any future stay. Regrettably, we do not have bidets in any of our rooms. Your feedback is nevertheless, very valuable and helps us identify areas for improvement. I hope to welcome you back in the future to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

ottima accoglienza!

Giudizio clienti 4.3/5

Anonimo Azienda - 10/12/2019 Avvisi confermati di ALL

Ottima accoglienza e partenza, camera buona assolutamente soddisfacente a parte il cusino del letto - per il quale andrebbe data una o più alternative , ristorante migliorabile come qualità e non ci andrei. Palestra OK, la piscina in più o una SPA sarebbe perfetto.

Dear Guest, Firstly, I would like to thank you for taking the time to share your opinion with us regarding your stay. Regrettably, I am not able to write in Italian. However, I would like to respond to you and am therefore replying to you in English. Please accept my apologies for any inconvenience. It is rewarding to know that you had a good stay with us and appreciated the comfort of your bedroom, we do have pillow menu's available from reception on request, Our team would be happy to provide this for you on your next stay. I am sorry that you did not make us aware of the issue with the restaurant while on-site so that I could have shared any suggestions for improvement with our chef. I will be sure to share this feedback with all our teams and particularly with our Chef and F&B Manager. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our services, so thank you again for sharing it. It would be a pleasure to welcome you on a future occasion. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

rilassante

Giudizio clienti 4.3/5

Anonimo Azienda - 02/12/2019 Avvisi confermati di ALL

rilassante e tranquilla

Dear Guest. Thank you for sharing your opinion regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Italian. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I am pleased to see your overall positive rating and above all to share it with our team. Your satisfaction is our team’s top priority. It is always a pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Buon hotel

Giudizio clienti 4.3/5

Gio Azienda - 02/12/2019 Avvisi confermati di ALL

Camera spaziosa e pulita, alcune rifiniture da rivedere. Colazione un po’ confusionaria e leggermente carente in servizio.

Dear Gio, Firstly, I would like to thank you for taking the time to share your opinion with us regarding your stay. Regrettably, I am not able to write in Italian. However, I would like to respond to you and am therefore replying to you in English. Please accept my apologies for any inconvenience. I have taken note of your comments and of your rating. It means a lot to know that you found our hotel a good place to stay. Rest assured that I have shared your review with the entire team. While we regret to hear that our breakfast buffet did not quite meet your expectations, the suggestions of our guests are always welcome. So I invite you to contact me at the following email address : h1… Thank you once more; your feedback is quite valuable to our establishment. We hope to welcome you back in the future, Gio, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Molto piacevole

Giudizio clienti 4.3/5

Silvia Azienda - 01/12/2019 Avvisi confermati di ALL

Tutto perfetto, unico inconveniente fastidioso è stato il continuo smagnetizzarsi della chiave della stanza. Suggerirei anche di dare una controllata ai the in camera, dopo aver usato il balance sono stata malissimo.

Dear Silvia, Thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Italian. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I'm glad that you had a pleasant experience with us and that most aspects of your stay were to your satisfaction. I have, however, taken your comments into account and will be sure to share them with the team. Your feedback is valuable to us and it helps us to constantly improve the quality of our services. We hope to welcome you back in the future,Silvia, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Ottimale

Giudizio clienti 4.3/5

Anonimo Azienda - 27/11/2019 Avvisi confermati di ALL

Ottima struttura, letto comodo. Anche la colazione internazionale è stata soddisfacente.

Dear Guest, Thank you for sharing such positive feedback to our satisfaction survey. Regrettably, I am not able to write in Italian. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I am pleased to see your overall positive rating and above all to share it with our team. Your satisfaction is our team’s top priority. I am grateful for your kind remarks about the comfort of your bedroom as well as your breakfast experience. It is always a pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Comodo albergo nel distretto finanziario di Kirchberg

Giudizio clienti 4.3/5

Anonimo Azienda - 26/10/2019 Avvisi confermati di ALL

L´albergo è comodo e vicino alle principali istituzioni finanziarie del Lussemburgo. Si trova inoltre di fronte al Parlamento Europeo. Ben collegato con il nuovo tram di Kirchberg e con l´autobus all´aereoporto. Stanze pulite e comoda palestra. Un pò distante dal centro città per uscire la sera. Ideale per soggiorni molto brevi.

Dear Guest, Firstly, I would like to thank you for taking the time to share your opinion with us regarding your stay. Regrettably, I am not able to write in Italian. However, I would like to respond to you and am therefore replying to you in English. Please accept my apologies for any inconvenience. It is rewarding to know that our rooms and fitness facilities were to your satisfaction; and that our location was suited to your needs. We regret to know that your dining experience did not meet your expectations and would like to learn more about this, do not hesitate in contacting me at h1… Your feedback is important to us and we have not only noted your comments but have also shared them with all the teams including the chef and the F&B Manager. It would be a pleasure to welcome you on a future occasion. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Ottima

Giudizio clienti 4.3/5

Valentina C. Azienda - 23/10/2019 Avvisi confermati di ALL

Molto confortevole. Un unico appunto. Il lunedì avevo un colloquio e la domenica un abito non stirato. Ritengo che un servizio impeccabile mi avrebbe fornito un servizio di stireria rapido anche la domenica o il lunedì mattina. Per il resto, solo l’impossibilità di fermare la ventola un po’ rumorosa nel bagno. Quando uno spegne la luce dovrebbe stoppassi dopo pochi minuti e non continuare. Grazie. Valentina C.

Dear Valentina, Thank you for taking the time to respond to our customer satisfaction survey. Regrettably, I am not able to write in Italian. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I'm glad that you had a pleasant experience at Novotel Luxembourg Kirchberg and that most aspects of your stay were to your satisfaction. I have, however, taken your comments into account and will be sure to share them with the team and particularly with our Maintenance Manager. Please note that irons can be provided upon request. Your feedback is valuable to us and it helps us to constantly improve the quality of our services. It would be a pleasure to welcome you back, Valentina, on a future occasion. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

week end

Giudizio clienti 4.3/5

Daniele Famiglie - 07/10/2019 Avvisi confermati di ALL

Week end a Luxembourg . tutto impeccabile dalla reception alla stanza alla posizione.. siamo rimasti estremamente soddisfatti. Grazie

Dear Daniele, Regrettably, I am not able to write in Italian however, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. We are delighted that you had a pleasant stay at Novotel Luxembourg Kirchberg and that your room met your expectations. It is rewarding for us to know that our location was ideal for you. With pleasure, I did share your grade with all the team and did congratulate them to put our guest service on the next level. For our establishment, it is very important to receive feedback in order to improve the quality and to congratulate our team. We look forward to welcoming you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

le aspettative erano maggiori

Giudizio clienti 4.3/5

Anonimo Coppie - 30/09/2019 Avvisi confermati di ALL

Accettabile. Nella camera il riposo non è stato dei migliori.Cuscini di dimensione discutibile.

Dear Guest, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Italian. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I did perceive the rate that you allocate to our hotel and your feedback. I did share your review with all the team. Concerning the bedroom, please know that we are working on a renovation project. Regarding the pillows, for your next stay do not hesitate to contact directly the reception; they will propose you with pleasure another type of pillows. We would love to know how we could have made your experience even better. If you have time and if you want, you can contact me at the following email address : h1… We do really care about the feedback from our guests, as it gives us the opportunity to highlight areas for improvement. We hope to welcome you back in the future, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Un piacevole soggiorno

Giudizio clienti 4.3/5

Gianfranco S. Coppie - 29/08/2019 Avvisi confermati di ALL

Da quando ho provato questo hotel ogni volta che ritorno in Lussemburgo vi soggiorno perché trovo tutto il personale estremamente gentile e disponibile e per la posizione dell'albergo

Dear Gianfranco, Thank you for sharing your opinion regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Italian. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. It was a pleasure to welcome you back to our hotel, and we are delighted that everything was to your satisfaction again. We look forward to welcoming you back, Gianfranco, for another excellent experience. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Tutto perfetto

Giudizio clienti 4.3/5

Fabio Famiglie - 23/08/2019 Avvisi confermati di ALL

Hotel con camere e spazi comuni confortevoli, abbiamo avuto modo di cenare apprezzando la cucina del ristorante interno. L’hotel é ben collegato col centro grazie alla metropolitana di superficie. Ottima esperienza.

Dear Fabio. Thank you for sharing such positive feedback to our satisfaction survey. Regrettably, I am not able to write in Italian. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I am pleased to see your overall positive rating and above all to share it with our team. Your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about the comfort of your bedroom as well as your dining experience. It is also a pleasure to know that you appreciated our convenient location nearby public transport which, as you kindly mentioned, makes it easy to access the centre. It is always a pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back, Fabio, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

COMODO

Punteggio Tripadvisor 4.0/5

FS58 In famiglia - 19/08/2019 Recensione certificata TripAdvisor

Albergo moderno e accogliente, buoni spazi di parcheggio a tariffe ragionevoli, camera ampia e luminosa con letti molto grandi e comodissimi, colazione abbondante con grande scelta sia dolce che salata. Molto comodo il check-in online.

Dear FS58, First of all, I would like to thank you for taking the time to share your opinion regarding your experience at Novotel Luxembourg Kirchberg. I am really sorry I am unable to reply to you in your language, and therefore, am answering in English, I extend my apologies for any inconvenience. I was pleased to read your comment and to know that you enjoyed your stay with us and our breakfast buffet. I did share your kind review with all the team and particularly with our chef and our F&B Manager so they can congratulate their team. It’s always a pleasured to acknowledge the satisfaction of our guests. Looking forward to welcoming you again soon at Novotel Luxembourg Kirchberg. Sincerely, Marine Petitprez Customer Relationship Manager
Giudizio clienti 4.3/5

Giulio H. Azienda - 06/07/2019 Avvisi confermati di ALL

Buona, colazione da migliorare

Dear Giulio, Firstly, I would like to thank you for taking the time to share your opinion with us regarding your stay. Regrettably, I am not able to write in Italian. However, I would like to respond to you and am therefore replying to you in English. Please accept my apologies for any inconvenience. I have taken note of your comments and of your grade. It means a lot to know that you found our hotel a good place to stay. Rest assured that I have shared your review with the entire team. While we regret that our delicious breakfast did not suit your taste, the suggestions of our guests are always welcome. So I invite you to contact me at the following email address : h1… Thank you once more; your feedback is quite valuable to our establishment. Giulio, it would be a pleasure to welcome you on a future occasion. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Ottimo hotel a Lussemburgo

Giudizio clienti 4.3/5

Andrea Azienda - 28/06/2019 Avvisi confermati di ALL

Sono stato in questo hotel per lavoro e mi sono trovato molto bene. Ambiente moderno e pulito. Personale gentile e colazione intercontinentale di buon livello. Posizione dell’hotel buona vicino al centro.

Dear Andrea. First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was glad to know your comment and your positive notation. I am delighted to have shared your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. We work hard to ensure that we deliver the best service and always meet your expectations. We are delighted you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day, and we are pleased to read that our location was ideal for your requirements. We value all feedback from our guests as it helps us to know areas in which we may improve. We hope to welcome you back, dear Andrea, at Novotel Luxembourg Kirchberg, Luxembourg City. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Soddisfacente

Giudizio clienti 4.3/5

Massimiliano Famiglie - 21/05/2019 Avvisi confermati di ALL

Esperienza molto gradevole, personale gentilissimo, hotel pulito e camere spaziose. Ottima la prima colazione.

Dear Massimiliano, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. With pleasure, I did acknowledge your encouraging notation and your comment. I was delighted to read that you had an enjoyable experience and that you appreciated the spaciousness and the cleanliness of your bedroom. I did share your kind review with all the team and particularly with our Housekeeping Manager so she can congratulate her team. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. Looking forward to welcoming you soon, dear Massimilano at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Un Hotel che consiglierò.

Punteggio Tripadvisor 4.0/5

694mariellaz In famiglia - 29/04/2019 Recensione certificata TripAdvisor

Ottima esperienza, personale estremamente gentile, in particolare il signor Alain che oltre ad essere premuroso parlava anche italiano, cosa molto apprezzabile. Stanza da letto nelle spettative e confortevole. inoltre hanno risolto velocemente il problema di un indumento dimenticato provvedendo a spedircelo. Un grazie anche per questo.

Dear 694mariellaz, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was delighted to perceive your positive grade and to read that you enjoyed your experience with us and above all the kindness and the helpfulness of our team. I gladly informed all the Novotel team about your kind review and particularly our Front Office Manager so she can congratulate Alain. A massive thank you for recommending our establishment. We really hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Marine Petitprez Customer Relationship Manager

Super consigliato

Giudizio clienti 4.3/5

Andrea Famiglie - 23/04/2019 Avvisi confermati di ALL

Personale molto professionale e disponibile, spazi comuni e camere pulite, spazio dedicato e attenzione per gli ospiti piu piccoli, colazione molto varia

Dear Andrea, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed your room and breakfast. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com
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