Novotel Luxembourg Kirchberg

Novotel Luxembourg Kirchberg 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 1.468 recensioni

Hotel approvato ALLSAFE

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Descrizione

I plus dell'hotel

  • WIFI gratuito, zona lavoro ergonomica, TV LCD

  • Cucina moderna in ambiente rilassato, 2 terrazze all'aperto

  • Etichetta ALLSAFE di Bureau Veritas

  • 10 spazi versatili per eventi di sicuro successo

  • 20 minuti a piedi e 10 minuti di tram dal centro di Lussemburgo

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Posizione dell'hotel

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Lussemburgo

  • BUSSES AT THE TRAIN STATION:  Eurobus Mudam SDC

  • TRAMWAY LUXEMBOURG:  T1 PHILHARMONIE

  • In aereo

    LUXEMBOURG FINDEL A 7km / 4,35 miglia

  • In auto

    EXIT 8 - KIRCHBERG A 3km / 1,86 miglia

  • In treno

    LUXEMBOURG-VILLE A 5km / 3,11 miglia

Coordinate GPS:49.620998, 6.146072

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Parcheggio
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni

N' BISTRO

Al N'Bistro, i nostri chef preparano piatti fatti in casa secondo le stagioni, offerti in un'atmosfera accogliente con un servizio cordiale. In estate concedetevi un pranzo o una cena sulla nostra terrazza.

Le nostre sistemazioni

Spaziosa suite Executive: letto King Size (180 x 210 cm), divano letto per 2 persone, macchina Nespresso, bagno con vasca e doccia, accappatoio e ciabattine e minibar omaggio.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti per
Novotel Luxembourg Kirchberg

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  1.468 recensioni

Giudizio TripAdvisor  4.0/5  1.249 recensioni

Certificato d'eccellenza 2022

Gradevole soggiorno

Giudizio clienti 3.5/5

Anonimo Coppie - Avvisi confermati di ALL

Ho pernottato due notti. Non ho usufruito di altri servizi. Mi ha stupito negativamente il non poter vedere canali televisivi italiani. Gentile il personale della reception.

Dear Pedro, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Italian. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience. I am delighted to know that you had a pleasant stay and it is rewarding to receive your positive comments about our reception team; I will be sure to use your feedback to congratulate them. However, we regret that our choice of international TV channels was not to your liking. We have taken note of your comments and will consider them when making future improvements. We hope that you will return in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

ottima posizione, buon rapporto qualità prezzo

Giudizio clienti 4.5/5

Marco Azienda - Avvisi confermati di ALL

tutto ok come sempre, peccato stavolta niente room upgrade ? sono membro platinum e fedele cliente da anni di Accor sia come Novotel (Lux, Monaco, Geneve ecc) che Pullmann (Londra, Parigi ecc) che Sofitel (Lux, Parigi, Chicago, NewYork, Singapore ecc) trovo strano non riserviate un upgrade ai grandi clienti. Ma va bene lo stesso.

Dear Marco, Although I cannot communicate in your language, I would like to respond to you and am therefore answering you in English. Please accept my apologies for any inconvenience. We are delighted to read that your overall stay went well. We are sorry that we weren't able to offer an upgrade on this occasion. We hope to see you again soon. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Ottimo hotel, moderno e pulito

Giudizio clienti 5.0/5

Cb Azienda - Avvisi confermati di ALL

Molto buona, camere relativamente spaziose, molto ben disegnate e comfortevoli. Pulitissime.

Dear Claudio, Thank you so much for your positive feedback following your stay. Although I cannot communicate in Italian, I would like to respond to you and am therefore answering you in English. Please accept my apologies for any inconvenience We are pleased you had a comfortable stay and that you appreciated your room as well as the high standards which we strive to uphold. We look forward to welcoming you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Molto confortevole

Giudizio clienti 4.5/5

Davide Famiglie - Avvisi confermati di ALL

Tutto molto bene, soggiorno confortevole e personale gentilissimo

Dear Davide, Thank you for leaving us this review of your recent stay. Although I cannot communicate in your language, I would like to respond to you and am therefore answering you in English. Please accept my apologies for any inconvenience. I am pleased that you had a comfortable stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward and I will take this occasion to congratulate them on their efforts. We hope to welcome you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Buon soggiorno

Giudizio clienti 5.0/5

Anonimo Azienda - Avvisi confermati di ALL

Come sempre - vedere numerosi commenti passati tutti positivi

Dear Guest, Regrettably, I am not able to write in your language, however, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. First, I would like to thank you for such a positive review. I appreciate that you chose to stay with us again and am glad to know that this experience was also enjoyable. Your kind words let us know that we're on the right track and I have shared your review with the entire team in order to congratulate them for their hard work. I hope we can welcome you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Contesto anonimo ma personale molto cortese e professionale

Giudizio clienti 3.5/5

Anonimo Azienda - Avvisi confermati di ALL

Lievemente superiore ad aspettative

Dear Guest, Although, I cannot communicate in Italian would like to respond to you and am therefore answering you in English. Please accept my apologies for any inconvenience. I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. I’m pleased to know that we were able to provide you with a pleasant stay and have shared this with the Novotel Team. It is very important for us to receive feedback from our guests which inspires us to continue providing excellent service and to improve our quality of service. We look forward to welcoming you back on a future occasion. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Ottima posizione

Giudizio clienti 5.0/5

Gianfranco S. Coppie - Avvisi confermati di ALL

Quando vado in Lussemburgo soggiorno sempre al Novotel perché si trova in una ottima posizione e il personale è sempre molto cortese, sempre pronto a risolvere qualunque tuo problema. E' sempre un piacere ritornarci

Dear Gianfranco, Thank you for your positive comments. Since I am not able to reply in Italian, I will be responding in English and apologise for any inconvenience caused. I am delighted to hear that you had an enjoyable stay. It is rewarding for our team to be praised by a guest, we will be sure to pass on your comment. My team and I hope to welcome you back for a more enjoyable stay. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Buon soggiorno

Giudizio clienti 4.0/5

Francesco Coppie - Avvisi confermati di ALL

Hotel che risponde perfettamente alle aspettative; stanza spaziosa, letto comodo, ottima colazione.

Dear Francesco, Although I cannot communicate in your language, I would like to thank you for such a positive review, so I will be answering in English and hope this is not too much of an inconvenience. Your comfort is very important to us. I am happy to hear that our spacious rooms and comfortable beds met your expectations. I am, however, sorry you were not offered your welcome drink and would like to offer you 600 points on your loyalty card to compensate for this. To confirm this could you please contact me directly at the following email address: h1… It would be a pleasure to welcome you back on another occasion. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Accoglienza straordinaria

Giudizio clienti 5.0/5

Lara Azienda - Avvisi confermati di ALL

Check in rapido e piacevole, personale al contempo professionale e accogliente, sempre disponibile e servizievole. Ho avuto un piccolo guasto tecnico al telefono della camera, mi è stato subito offerto un drink omaggio. Per me è molto importante non sentirmi un cliente qualunque, specialmente in un grande “business hotel”.

Dear Lara, Many thanks for taking the time to share your opinion regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry that I am unable to reply to you in your language, and therefore, am answering in English, I extend my apologies for any inconvenience. I am pleased to see your overall positive rating and above all to share it with our team. Your complete satisfaction is our team's priority. I am grateful for your kind remarks about the standard of care that you received especially during these challenging times; it is a pleasure to know that you felt personally welcomed and at home in our hotel. We look forward to welcoming you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Posizione accoglienza disponibilita

Giudizio clienti 5.0/5

Anonimo Famiglie - Avvisi confermati di ALL

Personale molto gentile e disponibile, bella camera, buon ristorante a prezzi contenuti, buona posizione per spodtarsi

Dear Guest, Thank you for sharing your experience. Please accept my apologies for answering in English as I do not speak Italian and hope this is not too much of an inconvenience. I am delighted that you had a memorable stay as this is always our main aim and I will be sure to let the team know the impact they had on your experience. I have taken note of your comment about the internet in your customer survey and will have this checked by our technicien. It would be a pleasure to welcome you back on another occasion. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel: +352 42 98 48 1 Fax: +352 43 86 58 www.novotel.com www.accorhotels.com

Ottimo soggiorno

Giudizio clienti 5.0/5

Anonimo Famiglie - Avvisi confermati di ALL

Ho sempre apprezzato in vari soggiorni negli anni l'ottima accoglienza del personale dell'hotel e la qualita' dei pasti. Anche questa volta la mia opinione e' ottima ed e' condivisa anche dal mio chihuahua da 1.5 kg che e' anche stato ospitato nell'hotel.

Dear Guest, Although I cannot communicate in your language, I would like to thank you for such a positive review, so I will be answering in English and hope this is not too much of an inconvenience. I'm glad that you and your dog had a pleasant experience at Novotel Luxembourg Kirchberg and that everything was to your satisfaction. It is very rewarding to know we met your expectations of us. I have shared your comments with the team who will be thrilled to know of the impact they had on your experience. We hope to welcome you again in the future. Sincerely, Bram Maes Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Ottimo soggiorno

Giudizio clienti 4.5/5

Giorgio Famiglie - Avvisi confermati di ALL

Hotel confortevole. Ottima pulizia, camere nuove e spaziose, personale molto disponibile e cordiale. I prezzi leggermente esagerati soprattutto se si sceglie il pernotto con colazione inclusa.

Dear Giorgio, Although I cannot communicate in your language, I would like to thank you for taking the time to answer our satisfaction survey, so I will be answering in English and hope this is not too much of an inconvenience. I am pleased to see your encouraging positive rating and above all to share it with our team. Your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about the comfort and cleanliness of your bedroom. It is also a pleasure to know that you appreciated the friendliness of our team. We truly value all feedback from our guests, as it gives us the opportunity to constantly improve the quality of our services and to congratulate our team. Looking forward to welcoming you again soon. Sincerely, Bram Maes Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Ottima posizione e personale estremamente disponibili ad accomodare le necessità del cliente

Giudizio clienti 4.5/5

Anonimo Azienda - Avvisi confermati di ALL

Business hotel in posizione perfetta, personale gentile e disponibile, stanza grande e pulita

Dear Guest, Although I cannot communicate in your language, I would like to thank you for such a positive review, so I will be answering in English and hope this is not too much of an inconvenience. I was pleased to read that our location and high standards were ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. Looking forward to welcoming you again in the future. Sincerely, Bram Maes Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accor.com

Buon soggiorno

Giudizio clienti 4.0/5

Michela V. Famiglie - Avvisi confermati di ALL

Hotel moderno, personale gentile

Dear Michela, Thank you for sharing your opinion regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to reply to you in your language but I would like to respond to you and am therefore answering your review in English. Please accept my apologies for any inconvenience. I am pleased to see your overall positive rating and to know that you had an enjoyable stay. I have well noted your comments. We do hope that we will be able to welcome you soon in our restaurant. Concerning the breakfast, please know that I have shared your feedback with our F&B Manager and our Chef so that they may carry out corrective measures. Please accept my apologies for any inconvenience. Your feedback is valuable to us and it helps us to constantly improve the quality of our services. We hope to welcome you back on a future occasion. Sincerely, Bram Maes Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accor.com

COMODO

Punteggio Tripadvisor 4.0/5

FS58 In famiglia - Recensione certificata TripAdvisor

Albergo moderno e accogliente, buoni spazi di parcheggio a tariffe ragionevoli, camera ampia e luminosa con letti molto grandi e comodissimi, colazione abbondante con grande scelta sia dolce che salata. Molto comodo il check-in online.

Dear FS58, First of all, I would like to thank you for taking the time to share your opinion regarding your experience at Novotel Luxembourg Kirchberg. I am really sorry I am unable to reply to you in your language, and therefore, am answering in English, I extend my apologies for any inconvenience. I was pleased to read your comment and to know that you enjoyed your stay with us and our breakfast buffet. I did share your kind review with all the team and particularly with our chef and our F&B Manager so they can congratulate their team. It’s always a pleasured to acknowledge the satisfaction of our guests. Looking forward to welcoming you again soon at Novotel Luxembourg Kirchberg. Sincerely, Marine Petitprez Customer Relationship Manager

Un Hotel che consiglierò.

Punteggio Tripadvisor 5.0/5

694mariellaz In famiglia - Recensione certificata TripAdvisor

Ottima esperienza, personale estremamente gentile, in particolare il signor Alain che oltre ad essere premuroso parlava anche italiano, cosa molto apprezzabile. Stanza da letto nelle spettative e confortevole. inoltre hanno risolto velocemente il problema di un indumento dimenticato provvedendo a spedircelo. Un grazie anche per questo.

Dear 694mariellaz, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was delighted to perceive your positive grade and to read that you enjoyed your experience with us and above all the kindness and the helpfulness of our team. I gladly informed all the Novotel team about your kind review and particularly our Front Office Manager so she can congratulate Alain. A massive thank you for recommending our establishment. We really hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Marine Petitprez Customer Relationship Manager

Hotel funzionale

Punteggio Tripadvisor 5.0/5

Ferdin53 In coppia - Recensione certificata TripAdvisor

Hotel situato 10 minuti dal centro, funzionale con personale gentile e preparato. Comodo parcheggio esterno e interno. Ottima colazione a buffet salata e dolce. Il ristorante interno ha una buona offerta di piatti confezionati con prodotti di qualità, servizio efficiente.

Dear Ferdin53, I would like to thank you for taking the time to share your experience with us and the TripAdvisor users regarding your stay in our hotel. I am sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was really pleased to read that you enjoyed your stay and all the facilities and service that we propose. It's always a great pleasure to see that our clients are satisfied by the service provided by the team. It was a pleasure for me to share your comment with the all team. Feedback from our clients is really important to us, so thank you again for sharing it. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Clara Marchal-Beck Quality & Communication Manager

A day in a life ( in Luxembourg )

Punteggio Tripadvisor 4.0/5

carlobI4902DV Affari - Recensione certificata TripAdvisor

Hotel con buon parcheggio esterno , vicino alle istituzioni europee ed al centro città . Il personale è educato e disponibile . Ottimo e vario il breakfast di qualità superiore alle media degli altri Novotel . Buono anche il wifi in camera .

Dear carlobI4902DV, Thank you for taking the time to share your experience with us and with the TripAdvisor users regarding your stay at NOVOTEL Luxembourg Kirchberg.. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you enjoyed the facilities of our establishment and that you found our staff helpful and polite. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. A feedback like yours is for us our greatest rewards. We look forward to welcoming you again, dear. carlobI4902DV at NOVOTEL Luxembourg Kirchberg. Sincerely, Clara Marchal-Beck Quality Manager

l'accoglienza ottima

Punteggio Tripadvisor 4.0/5

gimmy182016 In famiglia - Recensione certificata TripAdvisor

Quando entri in una stanza d’albergo e chiudi la porta, sai che c’è un segreto, un lusso, una fantasia. C’è il comfort. C’è la rassicurazione.Ma L'accoglienza e la cosa migliore e il sorriso direi che non e mancato alle ragazze di reception Coralie,Romanse,Lize.E questa che conta guardando che albergo era di lusso.

Dear Sir or Madam, Thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was also delighted to read that you enjoyed your room and found the staff friendly. Please know that I have shared your notation and comment with the all team. A feedback like yours is our greatest rewards, so thank you again for sharing it. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Clara Marchal-Beck Quality Manager

Sotto le aspettative

Punteggio Tripadvisor 3.0/5

Alessio A In famiglia - Recensione certificata TripAdvisor

Camere pulite e personale gentile. Peccato che il bagno era mal congegnato (sembrava piu' uno di quelli del hotel F1... e la tavoletta non restava neanche alzata da sola) e che hanno cominciato a fare le camere la mattina presto (alle 8 ci e' entrata in stanza una signora delle pulizie mentre dormivamo ancora!!).

Dear Alessio A, Thank you for taking the time to share your experience regarding your stay at Novotel Luxembourg Kirchberg. I am sorry I do not speak nor write your language, therefore I am answering you in English, I am sorry for the inconvenience. I am sorry that your stay did not meet your expectations, please allow me to express my sincerest apologies. I was pleased to read that you found the staff friendly. Please know that I have shared your notation with the team, so they are aware of their contribution in helping to satisfy you and to meet your expectations. Feedback from our clients is really important to us, so thank you again Dear Alessio, for sharing your experience. We look forward to welcoming you again Dear Alessio at Novotel Luxembourg Kirchberg. Sincerely,

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