Hotel Novotel Luxembourg Kirchberg 4 estrellas

Nota de clientes de Avis 4.3/5 8.451 opiniones
Novotel Luxembourg Kirchberg
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+ 25 Servicios
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Habitación 1

Número de personas
Edad de los niños

Mejor precio garantizado

¿Cómo funciona?

ALL - Accor Live Limitless

Gratis: conviértete en miembro

Cuando hago una reserva en este hotel:

  • Gano puntos Estatus y Recompensa

  • Puedo utilizar mis puntos Recompensa

  • Me beneficio de las ventajas

  • Puedo disfrutar de la tarifa para socios

Extras del hotel

  • Acceso gratuito a Internet WIFI. Espacio de trabajo ergonómico. Televisor LCD

  • Restaurante con especialidades de cocina informal moderna y dos terrazas al aire libre

  • Gimnasio de última generación y parque de juegos infantil para niños

  • Diez versátiles espacios de reuniones para eventos de éxito

  • A 20 minutos a pie del centro de la ciudad a través de varios parques

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Servicios en el hotel y en las inmediaciones

Registro a partir de 14h00

Salida hasta 12h00

Servicios de pago

Servicios e información práctica
  • Registro en línea
  • Wifi/acceso a Internet
  • Parking
  • Accesibilidad para personas con movilidad reducida
  • Se admiten mascotasServicios de pago
  • Serv. de guardería a solicitud
  • Hotel 100% para no fumadores
  • Aire acondicionado
  • Idiomas hablados en el hotel
  • Recepción abierta las 24 horas
  • AMPLIACIÓN DE LA HORA DE SALIDA HASTA LAS 17:00 HORASServicios de pago
  • Unidad de carga para auto eléct
  • Lavandería
  • Boutique Gourmande
Restauración
  • Desayuno
  • 1 restaurante(s)
  • 1 bar(es)
  • Servicio de habitaciones
Ocio y actividades
  • Gimnasio
  • Serv. de guardería a solicitud
  • Campo de golf de 9 hoyos (En las inmediaciones)
  • Alquiler de bicicletas (En las inmediaciones)
Servicios de negocios
  • 10 sala(s) de reuniones
  • Hotel para convenciones
  • Área de internet (Macintosh)
  • Business corner

Localización del hotel

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald
Quartier Européen Nord
Plateau de Kirchberg
L-2226
luxembourg
luxembourg

Registro a partir de 14h00

Salida hasta 12h00

  • BUSSES AT THE TRAIN STATION :   Eurobus Mudam SDC

  • TRAMWAY LUXEMBOURG :   T1 PHILHARMONIE

  • En avión

    LUXEMBOURG FINDEL A 7 km /4,35 millas

  • En coche

    EXIT 8 - KIRCHBERG A 3 km /1,86 millas

  • En tren

    LUXEMBOURG-VILLE A 5 km /3,11 millas

GPS :49.620998, 6.146072

Nuestros alojamientos

Disfrute de nuestra amplia suite Executive: 1 cama kingsize (180 x 210 cm), sofá cama para 2 personas, cafetera Nespresso, baño con bañera y ducha, bata y zapatillas y minibar gratuito.

Habitacion Superior con 1 cama queensize y Sofa

  • Maximum number of people : 4
  • Surface area : Desde 30
  • Internet inalámbrico en habitaciones
  • Televisión por cable/satélite
  • Teléfono de marcación directa

Habitación de categoría superior con 2 camas de matrimonio

  • Maximum number of people : 4
  • Surface area : Desde 30
  • Internet inalámbrico en habitaciones
  • Televisión por cable/satélite
  • Teléfono de marcación directa

Habitación Superior con 1 cama queensize

  • Maximum number of people : 2
  • Surface area : Desde 27
  • Internet inalámbrico en habitaciones
  • Televisión por cable/satélite
  • Teléfono de marcación directa

Habitación Executive con 1 cama de matrimonio y sofá

  • Maximum number of people : 4
  • Surface area : Desde 30
  • Internet inalámbrico en habitaciones
  • Set de café/té
  • Televisión por cable/satélite
  • Máquina Nespresso
  • Teléfono de marcación directa

Habitación Executive del artista luxemburgués Jacques Schneider #NKLJS

  • Maximum number of people : 4
  • Surface area : Desde 30
  • Internet inalámbrico en habitaciones
  • Agua mineral gratis en habitación
  • Set de café/té
  • Televisión por cable/satélite
  • Máquina Nespresso(...)

Executive familiar con temática de comics

  • Maximum number of people : 4
  • Surface area : Desde 30
  • Agua mineral gratis en habitación
  • Set de café/té
  • Máquina Nespresso
Habitación accesible

Suite Executive

  • Maximum number of people : 3
  • Surface area : Desde 60
  • Internet inalámbrico en habitaciones
  • Set de café/té
  • Televisión por cable/satélite
  • Máquina Nespresso
  • Teléfono de marcación directa

Nuestros restaurantes y bares

N' BISTRO

Tipo de cocina: Bistro

En N'Bistro, cada día es un desfile de platos diferentes. Cada estación una nueva colección 100% casera servida en un entorno agradable rematado con un servicio amigable. En vearo disfrute de la comida o la cena en nuestra soleada terraza.

Comida

11:00 - 16:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

16:00 - 23:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

N'BISTRO

Photo non contractuelle / Strictly non binding

El equipo de N'Bistro le da la bienvenida a un entorno actual y afable. ¿Un bocado? Dese un antojo con los tentempiés 100% caseros. ¿Hincha de los deportes? Únase frente a la pantalla gigante. Cuando empieza el estío dese un respiro en la terraza

Comida

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Tus reuniones y eventos

Nuestras salas de reuniones

  • Número de salas de reuniones: 10

  • Tamaño máximo: 276 m²

  • Capacidad máxima: 300 personas

  • Aforo máximo para banquetes: 210 personas

Más información

Valoraciones de
Novotel Luxembourg Kirchberg de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL 4.3/5

8.451 opiniones

tripadvisor

Valoración de TripAdvisor 4.0/5

1.194 opiniones

Certificado de excelencia de TripAdvisor
Certificado de excelencia 2019

Excelente ubicación, muy buena atención del personal.

Nota de clientes de Avis 4.3/5

Rubén Negocios - 15/02/2020 Comentarios confirmados ALL

El hotel está perfectamente ubicado para cualquiera que deba alojarse en la zona de Kirchberg. El hotel está en buen estado y decorado con gusto si bien de forma un tanto impersonal. Las habitaciones son muy grandes, tranquilas y tienen todo lo necesario. La cama es muy cómoda, el desayuno es excelente, con mucha variedad, y el acceso gratuito a Internet es rápido y funciona a la primera. El personal es atento y profesional. Por otro lado, nada de esto resultó ser una agradable sorpresa, sino más bien lo esperado por lo que pagas, ya que el precio es más bien alto. Recomiendo reservarlo con tiempo y buscar promociones.

Dear Ruben, First of all, I would like to thank you for sharing your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience I was pleased to read that our location and high standards were ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. I will not hesitate in passing your kind comments about our breakfast buffet on to our restaurant team which will inspire us to continue with our efforts. I look forward to welcoming you back in the future to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Buena ubicación. Acceso con transporte público

Nota de clientes de Avis 4.3/5

Beatriz Negocios - 15/02/2020 Comentarios confirmados ALL

Habitación agradable y buen desayuno.

Dear Beatriz, Thank you for taking the time to respond to our customer satisfaction survey. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering in English. Please accept my apologies for any inconvenience. I was pleased to read that you enjoyed your stay and that everything met your expectations. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. It is always a pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back, Beatriz, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Buen alojamiento a precios correctos para Luxemburgo

Nota de clientes de Avis 4.3/5

Antxón Parejas - 06/01/2020 Comentarios confirmados ALL

Situado en el barrio "europeo" y muy bien comunicado con los transportes públicos con toda la ciudad. Tiene la calidad de la cadena y resulta cómodo y limpio.

Dear Antxón, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience I was pleased to read that our location and high standards were ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. It is always a pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back in the future at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Muy correcto el hotel a excepción de la recepción que fue muy decepcionante.

Nota de Tripadvisor 4.0/5

julitafg63 En familia - 19/12/2019 Valoración certificada de TripAdvisor

La puntuación en general podría haber sido excepcional sino fuera por la poca profesionalidad de una recepcionista y su respuesta. El hotel es bastante cómodo y muy bien comunicado, las habitaciones muy confortables.

Dear Julita, First of all, I would like to thank you for taking the time to share your opinion regarding your stay. Regrettably, I am not able to write in Spanish. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I was pleased to read that you appreciated the comfort of your bedroom. Nevertheless, I was deeply sorry for your experience which does not reflect our standard of quality. I have shared your feedback with our Front Office Manager and she took the appropriate measures to prevent the future occurrence. Once again, please accept my apologies. If you have the chance to come back to Luxembourg, we really hope you will give us the opportunity to better serve you. Best wishes for the Holiday Season. Sincerely, Marine Petitprez Customer Relationship Manager

Muy correcto, salvo una recepcionista muy poco profesional

Nota de clientes de Avis 4.3/5

Julia Familias - 18/12/2019 Comentarios confirmados ALL

Muy correcto, bien situado el hotel, muy cómoda la habitación. Solo hemos tenido un inconveniente en la confirmación de reserva se decía que la habitación tenía cafetera, al no tenerla lo dijimos en recepción y la recepcionista, la misma que nos atendió a la llegada nos dijo que no correspondía, le enseñamos el.mail con esa confirmación y nos dijo que no sabía español y que era su palabra contra la mía y que si tenía algún problema escribieramos un mail a su superior. Se ha escrito dicho correo y nos han contestado disculpándose y diciendo que había un error en la traducción, todo eso lo puedo entender y lo comprendo pero la actitud de la recepcionista no. Sinceramente lo de menos es la cafetera y sabiendo el error menos todavía pero lo que me molesta es la poca profesionalidad de la recepcionista y el trato recibido por ella. Por todo lo demás muy correcto el hotel.

Dear Julia, First of all, thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I am unable to reply to you in your language, and therefore, am answering in English, I extend my apologies for any inconvenience. I was pleased to read that you appreciated the comfort of your bedroom and our location. Regarding your experience, please accept my apologies. Thanks to your feedback, the translation has been changed. Please know that following your email, your feedback has been shared with our Front Office Manager in order to prevent future occurrence. Once again, please accept my apologies. If you have the chance to come back to Luxembourg, please contact me at the following email address : h1…; so I can personnaly take care of your future bookings. All the Novotel Team wishes you a Happy Holiday Season. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Excelente hotel

Nota de clientes de Avis 4.3/5

Salvador Negocios - 04/12/2019 Comentarios confirmados ALL

El hotel tiene excelente ubicación. Sus instalaciones y el desayuno son de calidad superior.

Dear Salvador, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Although I cannot communicate in Spanish, I would like to thank you for posting this review, so I will be answering in English; I hope this is not too much of an inconvenience. I am pleased to see your overall positive rating and above all to share it with our team. Your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about the location and comfort of our hotel. It is also a pleasure to know that you appreciated our delicious breakfast buffet. We look forward to welcoming you back, Salvador, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

BUEN HOTEL

Nota de clientes de Avis 4.3/5

Jose Familias - 10/11/2019 Comentarios confirmados ALL

Nuestra estancia en el hotel ha superado ampliamente las expectativas. La atención del personal excelente. Habitación muy buena, limpia y moderna; lo mismo que el baño. El desayuno perfecto.

Dear Jose, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience I was pleased to read that you enjoyed your stay and that our friendly service exceeded your expectations. I will be sure to share your positive review with all our team and particularly with our F&B Manager and our Chef so they can congratulate their team. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back, Jose, in the future at Novotel Luxembourg Kirchberg Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Todo super bien.

Nota de clientes de Avis 4.3/5

Valentina N. Familias - 29/10/2019 Comentarios confirmados ALL

Hemos tenido una corta, pero muy buena estancia en el hotel, todo muy limpio y el personal muy amable. Hemos tenido un problema en el cobro, sin embargo, hemos tenido una muy buena recepción y gestión por parte del hotel. Recomiendo 100%.

Dear Valentina, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience I am grateful for your kind remarks about the comfort or our hotel and the friendliness of our team. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. A massive thank you for recommending our establishment. We hope to see you again, Valentina, at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Hotel muy cómodo

Nota de clientes de Avis 4.3/5

Robert Negocios - 25/09/2019 Comentarios confirmados ALL

-Habitación muy espaciosa y cómoda aunque con vistas a un edificio en obras. -Detalles como tetera y botella de agua de cortesía. -El desayuno estaba bien sobre todo en alimentos salados, ya que dulces apenas había. -Trámite un poco desagradable con la tarjeta de crédito: exigen un cargo previo al llegar que se anula en el momento del check-out.

Dear Robert, Thank you for taking the time to post your opinion regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience. The comfort of our guests is one of our top priorities, so it is rewarding to know that you were satisfied with your accommodation as well as our tasty and varied breakfast buffet. With regards to your comment it is our procedure as with many hotels to charge a deposit amount prior to our guest's arrival and refund this back. Rest assured that I did share your review with all the team and particularly with the Chef and the F&B Manager so they can congratulate their team. We truly value all feedback from our guests because it gives us the opportunity to constantly improve the quality of our product and services; thank you for sharing it. We hope to welcome you back to Novotel Luxembourg Kirchberg, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Un Hotel cómodo y bien situado

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 13/09/2019 Comentarios confirmados ALL

Personal amable, habitación amplia y buen desayuno

Dear Guest, Thank you for taking the time to respond to our customer satisfaction survey. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering in English. Please accept my apologies for any inconvenience. I was pleased to read that the service you received was ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. It is alwo rewarding to know that your room was to your satisfaction and that we were able to help start your day off on the right foot with our tasty breakfast buffet. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. We look forward to welcoming you back in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Normal

Nota de clientes de Avis 4.3/5

Csa Familias - 16/08/2019 Comentarios confirmados ALL

Almohadas mal estado. Personal poco enfocado en el cliente. Hostelería cara

Dear CSA, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge the comment and the rate that you attribute to our hotel. I was deeply sorry that your experience did not meet your expectation. Please accept my sincerest apologies. Rest assured that I did share your review with all the Novotel Team so they are aware of their areas of improvement. Concerning the pillows, for your next stay do not hesitate to contact directly the reception; they will propose you with pleasure another type of pillows among our new pillow menu. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Un excelente hotel, personal muy amable. Bien ubicado.

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 01/07/2019 Comentarios confirmados ALL

La calidad del hotel contribuyó mucho a hacer más agradable mi estancia en Luxemburgo. A destacar también la amabilidad del personal, la limpieza, el desayuno y la ubicación.

Dear guest, First of all, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering to you in English. Please accept my apologies for any inconvenience I was glad to know your comment and your encouraging notation. We are delighted you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day, and we are pleased to read that our location and high standards were ideal for your requirements. I will be sure to share your positive review with all our team so that they are aware of their contribution in ensuring you had an enjoyable stay. We truly value all feedback from our guests, because it gives us the opportunity to continually improve the quality of our services; thank you for sharing it. We hope to see you again in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Excelente hotel

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 26/05/2019 Comentarios confirmados ALL

El hotel es bueno, con buenos servicios y excelente ubicación. Personal eficiente y amable. Si me es posible, volveré en futuros viajes a Luxemburgo. Unicamente les sugeriría que dieran a los clientes una factura o documento en el momento de la llegada por el importe del depósito que hay que realizar, adicional al importe de la habitación. Aclaro que no he tenido problemas con la factura final cargada en la tarjeta de crédito que se correspondió con el precio de la habitación.

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was pleased to acknowledge the positive notation that you attribute to our hotel. I was glad to read that you appreciated the friendliness of our team and that you will come back for future stays. Be assured that I did share your kind review with all the team and particularly with our Front Office Manager and she noted your preference regarding the deposit. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. Looking forward to welcoming you soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Muy buen hotel de negocios

Nota de clientes de Avis 4.3/5

Nicolas Negocios - 20/05/2019 Comentarios confirmados ALL

Excelente atención en el mesón. Habitación espaciosa. Lo único que es importante mencionar es que pese a ser una habitación “Non Smoking” el baño tenia mucho aroma a humo de cigarrillo.

Dear Nicolas, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was pleased to acknowledge your positive grade and to read that you appreciated the spaciousness of your bedroom. Be assured that we are a non-smocking hotel. Please accept my sincerest apologies for the smell. Do not hesitate to contact the reception desk in this kind of situation; they will do their best for proving you a better experience. I did share your review with all the team so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our services, so thank you again for sharing it. We look forward to welcoming you again, dear Nicolas at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Hotel Cómodo y limpio cercano a buena locomoción .

Nota de clientes de Avis 4.3/5

Anne Negocios - 11/04/2019 Comentarios confirmados ALL

Buena experiencia ,camas cómodas ,habitaciones tranquilas y silenciosas.

Dear Anne, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you had a good experience and qualified your room as comfortable and quiet. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

Brillante

Nota de clientes de Avis 4.3/5

Anónimo Familias - 03/04/2019 Comentarios confirmados ALL

Muy buena personas

Dear Sir, I would like to thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am sorry I do not speak nor write your language; therefore I am answering to you in English, I am really sorry for the inconvenience. I was really pleased to acknowledge the notation and comment that you attribute to our hotel. I was delighted to read that you qualified your stay as sparkly and found our team very good. Be assured that I have shared your comment with the all staff, so they are aware of their contribution in helping to satisfy you and also of their areas of improvement. Feedback from our guests is really important to us; it gives us the opportunity to improve continually the quality of our services and to congratulate our teams, so thank you again for answering our survey. We look forward to welcoming you again at NOVOTEL Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com

extremadamente buena

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 18/03/2019 Comentarios confirmados ALL

Corta, pero servicio impecable, recepción y bistrot

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was delighted to acknowledge your positive grade and your comment. I was pleased to read that you enjoyed your time with us and your experience at N’Bistro. With pleasure I did share your kind review with all the team and did congratulated them for their contribution in helping to satisfy you. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. Looking forward to welcoming you back soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
Nota de clientes de Avis 4.3/5

David S. M. Negocios - 05/03/2019 Comentarios confirmados ALL

Ha sido una experiencia muy agradable. El servicio fue muy atento durante toda mi estancia y destaco especialmente el servicio de desayuno que considero muy completo.

Dear David, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was pleased to acknowledge your comment and the positive grade that you allocate to our hotel. I was delighted to read that you enjoyed our breakfast buffet. I gladly informed our team about your kind review and congratulated them to put our guest service on the next level. It is always pleasure for us to acknowledge the satisfaction of our clients, so thank you again. Looking forward to welcoming you soon, dear David at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Todo acorde a lo esperado t

Nota de clientes de Avis 4.3/5

Anónimo Familias - 25/02/2019 Comentarios confirmados ALL

Bien. Quizá eché en falta toallas.

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I was glad to know your positive grade and to read that your stay meet all your expectations. I did share your kind feedback with all the team so they learned that their work was deeply appreciated. For your next stay with us, if you need additional towels or any help, do not hesitate to contact our team, they will be glad to help you. It is always pleasure for us to have a feedback from our clients, so thank you again. Looking forward to welcoming you soon at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Experiencia no agradable

Nota de clientes de Avis 4.3/5

Anónimo Negocios - 03/02/2019 Comentarios confirmados ALL

Se rompio la caldera no hubo agua caliente Desayuno muy proble Habitación fria Cama incomoda

Dear Guest, First of all, I would like to thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I am really sorry I do not speak nor write your language therefore I am answering to you in English, I am sorry for the inconvenience. I did acknowledge your feedback and the notation that you allocate to our hotel. Be assured that I have shared your review with all the team and particularly with our Chef regarding the breakfast. I’m deeply sorry that your experience did not meet all your expectation. Above all, please accept my sincerest apologize for the inconvenience that you have encountered. In fact, due to a technical disruption, we were not able to provide you hot water and heating. For your future stay, I invite you to contact me directly at the following email address: h1…, I will personally take care of your booking and will make a gesture of goodwill. At Novotel Luxembourg Kirchberg, everyday we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com
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