柏林滕珀尔霍夫美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,416 评论

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柏林滕珀尔霍夫美居酒店 - Image 1
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柏林滕珀尔霍夫美居酒店 - Image 4
Hermannstrasse 214-216, Eingang Rollbergstrasse, 12049 柏林, 德国

描述

酒店其他优惠

  • 酒店客房面积至少为 24 平方米

  • 该楼层有 10 间不同大小的会议室

  • 前往市中心的公共交通非常便利

  • 停车场提供安全的停车位

  • 优质早餐

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酒店位置

柏林滕珀尔霍夫美居酒店

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 柏林
德国

GPS:52.478378, 13.426339

电话
传真 +49 30 62780111

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,416 评论

TripAdvisor 评级  4.0/5  936 评论

no sir, i dont have time for your prove of payment. come back tomorrow at 7:00am

Tripadvisor 评级 2.0/5

Guy L 经 TripAdvisor 认证的评论

booked by a 3rd party with a very friendly customer service. 1 st experience at reception, aweful. grab some popcorn if you please: - sir i dont have your booking. what was your name again? well i already called that i was later than planned and i already mailed my booking. 1day ago and all was well thay said... - sir you dont have breakfast with your stay. well, it says on my reservation, as you can read by now too, that i do have a breakfast for 2 days. - well that is a cheap breakfast for € 7,-. i did not have anything to say back on that welcoming remark. than my turn to ask for questions: herr, could i have my prove of payment? - no it is too busy. i dont have time for that . come back tomorrow at 7:00h note: i arrived at 02.00am herr, do i have a standard room or the superior room? - you have superior room sir. which seemed 2 days later not to be the case..ohoh...cliffhanger approaching. alert-alert-alert once in the room i noticed it was awefully cold, even with windows closed and AC going bananas on decibel. all streetsounds were directly in the room as if there was an open window. checked and it not open. next morning after a lovely breakfast where staff was very friendly, i went back to reception and complained about cold, they would deliver a heating and a collegue would bring it. 30 min later...nobody to be seen at horizon. went i went out i mentioned it at the reception, and they would take care of it. arriving back in the evening, the magic tellsell heater was deliverd. what a difference. when i asked for my prove of payment, i got a suprise. i still needed to pay tax which was not mentioned when i arrived. huray for that. someone is not doing their job properly i guess... decided to extend my stay 1 more day. this time i booked directly and with my accor account. got a room upgrade from 5th to 6 th floor. with all miscommunication, calls and even me mailing, they kept holding my room and all was properly arranged this time. other hotels in berlin: this is how things should work always. staff that walks teh extra mile to make things work.... room on the 6th was bigger and was on a corner. that meant that the wind on that night made a drum concert on the side windows. i even forgot about the streetnoise and traffic that was also free availabe with the upgrade. next morning i could stay 1h longer with checkout. poor cleaning staff hate this room. after shower the bathroom looked like a swimmingpool. bring in your swimmingtrousers too if you go for an upgrade to room 6-44 resume: - dont arrive in middle of night because it is way to busy to be customer friendly - dont go for room with streetview. too noisy. - dont go for the corner room on 6th in case of bad wetter. free wind concert on windows. - beside welcoming staff, all other staff was welcoming, friendly and did their best to help you and give you a sense of being welcome. -free parking on the streets - metro 200m from hotel - breakfast was good

Good hotel, good location

Tripadvisor 评级 4.0/5

Claire155 经 TripAdvisor 认证的评论

We've actually been here twice, November 2023 and March-April 2024. Our daughter lives in Berlin so we're now regular visitors. The first time we stayed here, my partner was having to work as he had limited annual leave left, so we booked the high speed wifi which seemed to work fine. We must have had an upgrade since the room was HUGE, a corner room with an odd triange space at the back and a sofa bed (used just as a sofa since there were just two of us). We appreciated the extra space, the desk and the table and comfy chairs. A coffee machine was well used as was the fridge. The second visit was in a smaller room, but still spacious enough. By this time, we had got to know the neighbourhood a bit, good supermarkets to buy essential breakfast tea and local craft beers, etc. Both visits, the rooms were comfortable and clean. Beds very comfortable and the air conditioning/heating was just right. Sufficient storage space for a five day visit. Bar area was big but few patrons, so no atmosphere at all. We just had our free drinks courtesy of the Accor membership. Plenty of decent bars in the neighbourhood. Handy location, U-Bahnhof Boddinstrasse just round the corner. Lots of pleasant walks around Neukölln and local parks.

Convenient and reasonable prize

客户意见评级 4.0/5

匿名 商务住宿 - 所有已确认评论

我覺得有浴缸很不錯但排水需要加強 沒有洗衣服務或洗衣機對商務旅行來說有點不方便

Dear Mr C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes from the Mercure team

早餐太贵

客户意见评级 2.5/5

Dennis 商务住宿 - 所有已确认评论

Check-in时候增加两个人的早餐比在 Accor ALL APP上定带早餐的房间贵太多，每天每人要25欧元

Dear Mr G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Tempelhof. We are sorry that your experience did not meet your expectations; please allow we to express my sincerest apologies. We hope to welcome you back again in the future, we would be delighted to provide you with the perfect stay. Best wishes from the Mercure team

Great stay

Tripadvisor 评级 4.0/5

MandA2024 经 TripAdvisor 认证的评论

Hotel is located in a neighborhood next to the old Tempelhof airport (no longer in use). Many restaurants nearby. Large Rewe supermarket a few minutes' walk away. Parking garage under the hotel. The hotel has a courtyard. The interior of the hotel dates from the late 1990s, but is well maintained. And clean. The staff at check-in is great! Friendly and thoughtful.

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其他网络用户评价我们的酒店

  • 905 评论 8.9/10 位置
  • 1,424 评论 7.8/10 房间
  • 1,057 评论 8.9/10 服务
  • 132 评论 5/10 上网
  • 760 评论 8.9/10 早餐
  • 607 评论 7.6/10 清洁度
  • 265 评论 5.1/10 氛围
  • 206 评论 4.1/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。