Отель Mercure Берлин Темпельхоф 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 416

Отель Mercure Берлин Темпельхоф - Image 1
Отель Mercure Берлин Темпельхоф - Image 2
Отель Mercure Берлин Темпельхоф - Image 3
Отель Mercure Берлин Темпельхоф - Image 4

Описание

Особенности отеля

  • Площадь номеров - от 24 кв. м

  • Этаж с 10 конференц-залами разных размеров

  • Из отеля легко добраться до центра города на общественном транспорте

  • Охраняемая автостоянка в гараже

  • Великолепный завтрак

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Расположение отеля

Отель Mercure Берлин Темпельхоф

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 БЕРЛИН
Германия

GPS:52.478378, 13.426339

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 416

Рейтинг TripAdvisor  4.0/5  Отзывов: 935

Good hotel, good location

Примечание: Tripadvisor 4.0/5

Claire155 Реальные отзывы TripAdvisor

We've actually been here twice, November 2023 and March-April 2024. Our daughter lives in Berlin so we're now regular visitors. The first time we stayed here, my partner was having to work as he had limited annual leave left, so we booked the high speed wifi which seemed to work fine. We must have had an upgrade since the room was HUGE, a corner room with an odd triange space at the back and a sofa bed (used just as a sofa since there were just two of us). We appreciated the extra space, the desk and the table and comfy chairs. A coffee machine was well used as was the fridge. The second visit was in a smaller room, but still spacious enough. By this time, we had got to know the neighbourhood a bit, good supermarkets to buy essential breakfast tea and local craft beers, etc. Both visits, the rooms were comfortable and clean. Beds very comfortable and the air conditioning/heating was just right. Sufficient storage space for a five day visit. Bar area was big but few patrons, so no atmosphere at all. We just had our free drinks courtesy of the Accor membership. Plenty of decent bars in the neighbourhood. Handy location, U-Bahnhof Boddinstrasse just round the corner. Lots of pleasant walks around Neukölln and local parks.

Great stay

Примечание: Tripadvisor 4.0/5

MandA2024 Реальные отзывы TripAdvisor

Hotel is located in a neighborhood next to the old Tempelhof airport (no longer in use). Many restaurants nearby. Large Rewe supermarket a few minutes' walk away. Parking garage under the hotel. The hotel has a courtyard. The interior of the hotel dates from the late 1990s, but is well maintained. And clean. The staff at check-in is great! Friendly and thoughtful.

Хороший отель 🏨

Примечание: отзывы клиентов 4.0/5

Alex Деловые путешественники - Проверенные отзывы - ALL

Вежливый и приятный персонал, чистый номер, хорошая кухня. Единственное неудобство- в номере было жарко и душно понизить температуру не смог.

Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from the Mercure team

Unsure of a further visit

Примечание: Tripadvisor 3.0/5

andrewmX3638BJ Solo travel - Реальные отзывы TripAdvisor

Easy to get to from the airport via Ubhan. Early check-in, which was great. The room was very spacious, bright, very clean and big windows opened to let fresh air in. I was in room 620. The reception and cleaning hotel staff are very efficient and friendly. The gym/fitness facility is a total let down. Total waste of time. Insufficient equipment and really neglected. The breakfast isn't worth the €46 that I was charged for 2 mornings. One gentleman, maybe the restaurant manager, was extremely rude to me on Wednesday morning, basically telling me to hurry up and get out, they were not closing for a further 20 minutes, I wasn't happy at this. Extremely rude and very unprofessional. Will I be back? Unsure is the answer. I liked the room, the area etc, but maybe just a bit too expensive for where it is in Berlin.

Hello, thank you so much for your feedback and for taking your time to write a review about your recent visit to Berlin and your stay with us. Your detailed review really helps us in analysing where things are going good and where they could go a slight bit better. We will follow up on all critical points and hope to be able to welcome you back again in the future. Kind regards from the Mercure team

Terrible Cancellation Policy

Примечание: Tripadvisor 1.0/5

Sarah C Реальные отзывы TripAdvisor

Absolutely no customer service. An issue that could have been dealt with over 1 email on their part was dragged out over a week due to lack of communication or courtesy. They charge 90% of your booking unless you cancel 14 days in advance. They offered me €30 euro back off of €330 booking after being treated with complete disregard. Entirely unhelpful and rude.

Dear Sarah, thank you very much for your review and detailed feedback. We are so sorry we did not meet your expectations. Your feedback assists us greatly to see where things could and should be improved. We hope to welcome you back again in the future. Best wishes from the Mercure team

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Другие интернет-пользователи оценили наш отель

  • 905 Отзывов 8.9/10 Расположение
  • 1 424 Отзывов 7.8/10 Номер
  • 1 057 Отзывов 8.9/10 Сервис
  • 132 Отзывов 5/10 Интернет
  • 760 Отзывов 8.9/10 Завтрак
  • 607 Отзывов 7.6/10 Чистота
  • 265 Отзывов 5.1/10 Атмосфера
  • 206 Отзывов 4.1/10 Удобства

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