ibis London Gatwick Airport Hotel 3 stars

Customer review rating 4.3/5 5,683 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis London Gatwick Airport
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Room 1

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Children's age

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Hotel extras

Flight schedules can be erratic, but our affordable hotel - just five minutes' drive from the main terminal - is here to help you prepare for your trip away or get some much-needed rest before tackling the rest of the journey home.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • GATWICK AIRPORTPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

ibis London Gatwick Airport

London Road
County Oak
RH10 9GY
gatwick
united kingdom

Tel: +441293590300

Fax: (+44)1293/590310

Check-in from 14h00

Check out up to 12h00

  • By plane

    GATWICK AIRPORT At 5km / 3.11 miles - Shuttle paying

  • By plane

    LONDON HEATHROW At 56km / 34.8 miles

  • By train

    CRAWLEY At 5km / 3.12 miles

  • By train

    GATWICK AIRPORT At 5km / 3.11 miles

  • By train

    LONDON ST PANCRAS At 41.61km / 25.86 miles

  • By train

    LONDON VICTORIA At 40km / 24.86 miles

  • By train

    THREE BRIDGES At 2km / 1.25 miles

GPS :51.136654, -0.185629

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Family room with 1 double bed + 1 extra bed

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: Cafe

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Fogg's Bar

Non contractual photo

Foggs'Bar

Our guest reviews for
ibis London Gatwick Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,683 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,496 reviews

Friendly Welcome!

Customer review rating 4.3/5

Marste01 Business - 22/10/2020 Confirmed reviews ALL

I stayed at the Ibis Gatwick overnight on route to a client meeting. Arriving late afternoon there was a friendly welcome at reception and straightforward check in. The room was clean and tidy and the hotel was following current COVID 19 guidance. I later had my evening meal in the restaurant and great service once again. I would definitely use this hotel again.

Dear MARK S., We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the friendliness of the staff, I will share your comments with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

real value for money

Customer review rating 4.3/5

Jules Solo - 13/10/2020 Confirmed reviews ALL

very pleasant

Dear Jules We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards David

Not that close to the airport

Customer review rating 4.3/5

V F. Friends - 12/10/2020 Confirmed reviews ALL

The hotel was great. We had a warm welcome at 2am! Our room was clean and well stocked with soap, kettle etc. And the staff at the breakfast were great, and so was the breakfast, especially the coffee, OJ and mushrooms! But it is not close to the airport! £15 taxi ride there in the middle of the night and £10 taxi back the next morning. There is a hotel bus, 3 times an hour, but we didn't know that when we arrived.

Dear Valerie We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the staff. I will share your comments with them. I am sorry you found us a little far away from the airport. The shame is it's only around a mile so what the taxis charge is steep to say the least. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Early check in

Customer review rating 4.3/5

Rc L. Couples - 25/09/2020 Confirmed reviews ALL

Great early check in service

Dear Guest We very much appreciate your comments regarding your stay at the ibis L. Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm pleased to see that the early check-in was useful for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

given the covid problems it was ok

Customer review rating 4.3/5

Max Business - 17/09/2020 Confirmed reviews ALL

clean and did what it needs to

Excellent Hotel, Staff, location. Highly recommend.

Customer review rating 4.3/5

Audrey-rose Families - 13/09/2020 Confirmed reviews ALL

The staff were exceptional. The hotel is clean and comfortable. I will stay there again and I would recommend it. Pleasantly surprised. Thank you to the lovely people who work there.

Dear Mrs T. We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

All Good

Customer review rating 4.3/5

Stuart G. Couples - 11/09/2020 Confirmed reviews ALL

Ideal stop over spot for catching a plane at Gatwick. Staff were lovely, the 2 ladies on the front desk/lobby bar were nice and pleasant.

Dear STUART G., We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Good stay and service, a bit out of the way

Customer review rating 4.3/5

Kerry Solo - 07/09/2020 Confirmed reviews ALL

Usual great quality of Ibis! be prepared to use taxis as due to covid19 changes there are no bus routes to the airport.

Customer review rating 4.3/5

Mick Couples - 01/09/2020 Confirmed reviews ALL

Staff doing an amazing,ing job under difficult circumstances

Dear Mr S. We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Goodstay

Customer review rating 4.3/5

Gwen B. Families - 29/08/2020 Confirmed reviews ALL

Arrived late I think it was john on duty nothing was to muchtrouble. Room clean and enough for us very good

Dear Gwendoline We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback particularly regarding the staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Tucker

Good stay

Customer review rating 4.3/5

Anonymous Business - 16/08/2020 Confirmed reviews ALL

Good service

Dear PHILIP M., We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely David

Good location and adequate facilities for my purposes.

Customer review rating 4.3/5

Ari B. Business - 15/08/2020 Confirmed reviews ALL

Hotel is good enough for a few nights stay, I used the eord adequate in my title, and that was exactly what it was.

Dear Guest We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Great staff

Customer review rating 4.3/5

Benjamin D. Couples - 12/08/2020 Confirmed reviews ALL

Thanks for the nice room, and kindness from the staff at both checkin and checkout

Dear BENJAMIN D., We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

Good value and convenient

Customer review rating 4.3/5

Rita H. Solo - 26/03/2020 Confirmed reviews ALL

Arrived at Gatwick around 23:00 so wanted to stay overnight rather than getting the train back to London. Check in was speedy and was pleased to be able to get something to eat at that time. Room clean and quiet and had a good night’s sleep.

Friendly staff and good basic breakfast

Customer review rating 4.3/5

Reinout T. Couples - 25/03/2020 Confirmed reviews ALL

Stayed on a short visit before flying off from Gatwick. Location is decent but still have to take a bus from the airport which is not a big deal. Staff is very friendly and hands on, very profesional and i like the informal yet very respectful aspect of service. When flying off from Gatwick will use again. Thanks for a good stay - Reinout

Well located

Customer review rating 4.3/5

S S. Business - 24/03/2020 Confirmed reviews ALL

Friendly, professional and helpful staff . Front desk - amazing ! Restaurant- pleasant . Location - great , I always stay there due to work base near by . Thank you to all Ibis staff to looking after me .

Clean and comfortable

Customer review rating 4.3/5

Michael L. Business - 23/03/2020 Confirmed reviews ALL

To start with I was very unhappy when I landed at Gatwick. I called the hotel to get directions only to be told I needed to get a taxi. Before I booked the hotel I called and was told it was walking distance! I explained this to the man on the desk (John I think his name was). He was very very helpful, called the taxi for me and resolved the issue. His customer service was excellent, and I feel the management should be made aware of this. If it had not been for this young man, I would of left 1 as my overall experience and been sending a letter of complaint as another one of your employees gave false and inaccurate information. I would use your hotel again as the problem was dealt with efficiently by the young man on the desk! He is a credit to the company.

Good location

Customer review rating 4.3/5

Sharon H. Friends - 21/03/2020 Confirmed reviews ALL

As repeating customers and frequent flyers, we find that staying at Ibis Gatwick is the perfect solution for us. The staff are friendly and very helpful. The rooms are comfortable and make our onwsrd journey more relaxing. Bravo

Very clean and friendly.

Customer review rating 4.3/5

Paul Couples - 21/03/2020 Confirmed reviews ALL

Needed a reasonably priced hotel stay with good location to London Gatwick North. The room was spacious and clean. Facilities were perfect for a one night stay. Well recommended to others. Parking was an added bonus.

Great stay

Customer review rating 4.3/5

Julie Business - 20/03/2020 Confirmed reviews ALL

This was a last minute trip I had to take and the circumstances were not the best. Tatiana and James were amazing and made everything very easy, enjoyable and just stress free for me.

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